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Objects

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Objects

Objects in GraphQL represent the resources you can access. An object can contain a list of fields, which are specifically typed.

API Site

Fields

Name Description

apiType (APIType)

The API type effected by this brownout.

disablesRequestsTo (NonEmptyString)

For GraphQL APIs this will be a field identifier in the format .≤fieldName>, for REST APIs this will be an endpoint.

endsAt (NonEmptyString)

The iso formatted datetime at which this brownout will end.

startsAt (NonEmptyString)

The iso formatted datetime at which this brownout will take effect.

status (APIBrownoutStatus)

The current status of this brownout.

Example

{
  "disablesRequestsTo": NonEmptyString,
  "status": "SCHEDULED",
  "apiType": "GRAPHQL",
  "startsAt": NonEmptyString,
  "endsAt": NonEmptyString
}

APIBrownoutConnection

Paginator of API brownouts.

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([APIBrownoutEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": APIBrownoutEdge,
  "totalCount": 1,
  "edgeCount": 1
}

APIBrownoutEdge

A Relay edge containing a APIBrownout and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (APIBrownout)

The item at the end of the edge

Example

{
  "node": APIBrownout,
  "cursor": "abc123"
}

Fields

Name Description

context (JSONString)

Storage for the API client to submit any contextual information.

correlationId (String!)

The request's correlation id.

createdAt (DateTime!)

id (ID!)

inputData (JSONString)

Input data for the API call if any.

operationName (String!)

Free field for the API caller to categorise their own operation name. This field can be used to filter entries on the UI.

response (JSONString)

The response from the API call if any.

Example

{
  "id": "abc123",
  "correlationId": "abc123",
  "operationName": "abc123",
  "inputData": {"key": "value"},
  "response": {"key": "value"},
  "context": {"key": "value"},
  "createdAt": "2020-01-01T00:00:00.000Z"
}

APIExceptionConnectionTypeConnection

Paginator of API exceptions.

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([APIExceptionConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": APIExceptionConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

APIExceptionConnectionTypeEdge

A Relay edge containing a APIExceptionConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (APIExceptionType)

The item at the end of the edge

Example

{
  "node": APIExceptionType,
  "cursor": "abc123"
}

Fields

Name Description

category (String!)

The category of the event.

context (JSONString)

A JSON context to be provided with the event, if any.

createdAt (DateTime!)

description (String)

A description of the event.

eventType (String!)

The type of the event.

id (ID!)

Example

{
  "id": "abc123",
  "eventType": "abc123",
  "category": "abc123",
  "description": "abc123",
  "context": {"key": "value"},
  "createdAt": "2020-01-01T00:00:00.000Z"
}

Fields

Name Description

body (String!)

The content of the API Exception note.

createdAt (DateTime!)

Timestamp of when the API Exception note was created.

id (ID!)

The ID of the API Exception note.

Example

{
  "id": "abc123",
  "body": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z"
}

Fields

Name Description

accountNumber (String)

The account number provided to the exception.

apiCalls ([APICallType])

The API calls associated with this exception if any.

assignedUser (AssignedUserType)

The user assigned to handle this exception if any.

category (APIExceptionCategories)

Category associated with this exception.

channel (String!)

Free field for the API caller to categorise a channel. This could be (but not limited to) the client's team that calleded the API, the name of the 'flow' the call belongs to, etc.

context (JSONString)

Storage for the API client to submit any contextual information.

createdAt (DateTime!)

customerContact (String)

The customer contact provided to the exception.

events ([APIExceptionEventType])

The events associated with this exception if any.

externalIdentifier (String!)

External identifier submitted by the API client to track this exception on their end.

id (ID!)

keyDate (Date)

The key date associated with the exception, if available.

notes ([APIExceptionNoteType])

Notes associated with this exception if any.

operationsTeam (OperationsTeamType)

The operations team assigned to this exception if any.

priority (APIExceptionPriority!)

The current priority for the API exception.

resolutionStatus (APIExceptionResolutionStatus!)

The current resolution status for the API exception.

resolutionType (APIExceptionResolutionType!)

The current resolution type for the API exception.

supplyPointIdentifier (String)

The supply point identifier provided to the exception.

tags ([APIExceptionTags])

Tags associated with this exception if any.

userId (Int)

The user id provided to the exception.

Example

{
  "id": "abc123",
  "externalIdentifier": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "channel": "abc123",
  "category": "UNKNOWN",
  "accountNumber": "abc123",
  "userId": 1,
  "customerContact": "abc123",
  "supplyPointIdentifier": "abc123",
  "resolutionStatus": "ASSIGNED",
  "resolutionType": "AUTOMATIC",
  "priority": "LOW",
  "apiCalls": [APICallType],
  "events": [APIExceptionEventType],
  "tags": "MOVE_IN",
  "notes": [APIExceptionNoteType],
  "operationsTeam": OperationsTeamType,
  "context": {"key": "value"},
  "keyDate": "2020-01-01",
  "assignedUser": AssignedUserType
}

AcceptGoodsQuote

The possible errors that can be raised are:

  • KT-CT-8223: Unauthorized.
  • KT-CT-8201: Received an invalid quoteId.
  • KT-CT-8224: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

goodsPurchase (GoodsPurchase)

Goods purchase created.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "goodsPurchase": GoodsPurchase
}

AcceptOfferForQuoting

Accept a quoting offer in an offer group.

The possible errors that can be raised are:

  • KT-CT-12402: Unable to accept offer.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

offer (OfferType)

Accepted quoting offer.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "offer": OfferType
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([AccountApplicationConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": AccountApplicationConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

AccountApplicationConnectionTypeEdge

A Relay edge containing a AccountApplicationConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (AccountApplicationType)

The item at the end of the edge

Example

{
  "node": AccountApplicationType,
  "cursor": "abc123"
}

Fields

Name Description

coolingOffEndDate (Date)

Last day of the cooling off period. Barring changes or objections, the account will be gained on the next business day after this date. This value will only be returned for current applications.

dateOfSale (Date)

Date at which this account decided to switch to us.

isMigrated (Boolean)

Whether this account application represents a migration into the current system or a regular gain.

migrationSource (String)

The source system for a migrated account. This could be the previous supplier or the previous account management system.

preferredSsd (Date)

Preferred supply start date. If null, it means ASAP.

salesChannel (String!)

salesSubchannel (String)

The sales subchannel used when signing up. This could for example be a price comparison site.

status (AccountApplicationStatus!)

Example

{
  "status": "CURRENT",
  "salesChannel": "abc123",
  "salesSubchannel": "abc123",
  "dateOfSale": "2020-01-01",
  "coolingOffEndDate": "2020-01-01",
  "isMigrated": true,
  "migrationSource": "abc123",
  "preferredSsd": "2020-01-01"
}

Fields

Name Description

accountCharge (AccountChargeType)

Debit details.

accountCredit (AccountCreditType)

Credit details.

id (ID)

Balance transfer ID.

reason (String)

The reason for the balance transfer.

Example

{
  "id": "abc123",
  "accountCharge": AccountChargeType,
  "accountCredit": AccountCreditType,
  "reason": "abc123"
}

AccountCampaignConnectionTypeConnection

Paginator of Account Campaigns

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([AccountCampaignConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": AccountCampaignConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

AccountCampaignConnectionTypeEdge

A Relay edge containing a AccountCampaignConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (AccountCampaignType)

The item at the end of the edge

Example

{
  "node": AccountCampaignType,
  "cursor": "abc123"
}

Fields

Name Description

campaignExpiryDate (Date)

The date on which the associated campaign itself concludes.

expiryDate (Date)

The date on which the account's participation in the campaign ends.

name (String)

The name of the campaign.

slug (String)

The slug of the campaign.

startDate (Date)

The date that the account's link to the campaign started.

Example

{
  "campaignExpiryDate": "2020-01-01",
  "name": "abc123",
  "slug": "abc123",
  "expiryDate": "2020-01-01",
  "startDate": "2020-01-01"
}

Fields

Name Description

data (JSONString)

A JSON object containing unstructured data about the account charge.

updatedAt (DateTime)

The date and time the metadata was last updated.

Example

{
  "data": {"key": "value"},
  "updatedAt": "2020-01-01T00:00:00.000Z"
}

Fields

Name Description

cclAmount (BigInt)

The climate change levy amount of the charge.

displayNote (String)

The display note for the charge.

grossAmount (BigInt)

The gross amount of the charge.

id (ID)

The ID of the account charge.

metadata (AccountChargeMetadataType)

JSON metadata containing unstructured data about the account charge.

netAmount (BigInt)

The net amount of the charge.

note (String)

The note for the charge.

reason (String)

The reason for the charge.

salesTaxAmount (BigInt)

The sales tax amount of the charge.

Example

{
  "id": "abc123",
  "netAmount": 1,
  "grossAmount": 1,
  "salesTaxAmount": 1,
  "cclAmount": 1,
  "reason": "abc123",
  "note": "abc123",
  "displayNote": "abc123",
  "metadata": AccountChargeMetadataType
}

Fields

Name Description

depositRequiredForPrepayProduct (Boolean)

This account must make a deposit payment before checkout.

isPrepayProduct (Boolean)

This product is designated as prepay.

prepayProductBalanceThreshold (Int)

The minimum balance this account should have in cents.

pricePerKwh (Decimal)

Price per kwh for the selected product.

productId (String)

Unique identifier for the product.

productName (String)

Human readable name for the product.

Example

{
  "productId": "abc123",
  "productName": "abc123",
  "isPrepayProduct": true,
  "depositRequiredForPrepayProduct": true,
  "prepayProductBalanceThreshold": 1,
  "pricePerKwh": "1.0"
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([AccountConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": AccountConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

AccountConnectionTypeEdge

A Relay edge containing a AccountConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (AccountType)

The item at the end of the edge

Example

{
  "node": AccountType,
  "cursor": "abc123"
}

Fields

Name Description

createdAt (DateTime)

Date at which the account was created.

Example

{
  "createdAt": "2020-01-01T00:00:00.000Z"
}

Fields

Name Description

accountNumber (String)

Account number created by affiliate.

emailAddress (String)

Email address of the account holder.

meterPointStatus (MeterPointStatus)

Meter point status.

Example

{
  "accountNumber": "abc123",
  "emailAddress": "abc123",
  "meterPointStatus": "ON_SUPPLY"
}

Fields

Name Description

data (JSONString!)

updatedAt (DateTime!)

Example

{
  "data": {"key": "value"},
  "updatedAt": "2020-01-01T00:00:00.000Z"
}

Fields

Name Description

grossAmount (BigInt!)

id (ID!)

metadata (AccountCreditMetadataType)

netAmount (BigInt!)

note (String!)

reason (String!)

salesTaxAmount (BigInt!)

Example

{
  "id": "abc123",
  "grossAmount": 1,
  "netAmount": 1,
  "salesTaxAmount": 1,
  "note": "abc123",
  "reason": "abc123",
  "metadata": AccountCreditMetadataType
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([AccountEventConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": AccountEventConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

AccountEventConnectionTypeEdge

A Relay edge containing a AccountEventConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (AccountEvent)

The item at the end of the edge

Example

{
  "node": AccountEvent,
  "cursor": "abc123"
}

Fields

Name Description

category (String!)

fetchUrl (String)

filename (String!)

id (ID!)

The ID of the object

isReady (Boolean)

Is the file ready for use / downloadable?

isUploaded (Boolean)

Is the file uploaded to S3?

sizeInBytes (Int)

Example

{
  "id": "abc123",
  "filename": "abc123",
  "category": "abc123",
  "isUploaded": true,
  "isReady": true,
  "fetchUrl": "abc123",
  "sizeInBytes": 1
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([AccountFileAttachmentConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": AccountFileAttachmentConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

AccountFileAttachmentConnectionTypeEdge

A Relay edge containing a AccountFileAttachmentConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (AccountFileAttachment)

The item at the end of the edge

Example

{
  "node": AccountFileAttachment,
  "cursor": "abc123"
}

Fields

Name Description

isEligibleForIo (Boolean)

Whether account is eligible to register devices with Intelligent Octopus or not.

Example

{
  "isEligibleForIo": true
}

Fields

Name Description

loyaltyPoints (Int)

The number of loyalty points the account (or user with the given id) has.

totalMonetaryAmount (Int)

The net monetary value of the loyalty points in the currency's sub-units.

Example

{
  "loyaltyPoints": 1,
  "totalMonetaryAmount": 1
}

Fields

Name Description

body (String!)

createdAt (DateTime!)

isPinned (Boolean!)

unpinAt (DateTime)

Example

{
  "body": "abc123",
  "isPinned": true,
  "createdAt": "2020-01-01T00:00:00.000Z",
  "unpinAt": "2020-01-01T00:00:00.000Z"
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([AccountPaymentConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": AccountPaymentConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

AccountPaymentConnectionTypeEdge

A Relay edge containing a AccountPaymentConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (AccountPaymentType)

The item at the end of the edge

Example

{
  "node": AccountPaymentType,
  "cursor": "abc123"
}

Fields

Name Description

amount (BigInt!)

Amount of payment in the currency's minor unit

id (ID!)

paymentDate (Date!)

The date this payment is scheduled to be debited

paymentInstruction (PaymentInstructionType)

The payment instruction that was used to make this payment.

reference (String!)

status (AccountPaymentStatusOptions)

The current status of the payment.

surchargeAmount (Int)

Surcharge amount generated by this payment.

transactionType (AccountPaymentTransactionTypeChoices)

The transaction type of the payment.

Example

{
  "id": "abc123",
  "amount": 1,
  "paymentDate": "2020-01-01",
  "reference": "abc123",
  "transactionType": "DD_FIRST_COLLECTION",
  "status": "SCHEDULED",
  "paymentInstruction": PaymentInstructionType,
  "surchargeAmount": 1
}

Fields

Name Description

account (AccountType!)

createdAt (DateTime!)

namespace (String!)

updatedAt (DateTime!)

value (String!)

Example

{
  "namespace": "abc123",
  "value": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "updatedAt": "2020-01-01T00:00:00.000Z",
  "account": AccountType
}

Fields

Name Description

content (String)

Reminder content.

dueAt (DateTime)

When the reminder is due.

reminderType (AccountReminderTypes)

The reminder type.

Example

{
  "reminderType": "AD_HOC",
  "content": "abc123",
  "dueAt": "2020-01-01T00:00:00.000Z"
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([AccountReminderConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": AccountReminderConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

AccountReminderConnectionTypeEdge

A Relay edge containing a AccountReminderConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (Reminder)

The item at the end of the edge

Example

{
  "node": Reminder,
  "cursor": "abc123"
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([AccountRepaymentConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": AccountRepaymentConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

AccountRepaymentConnectionTypeEdge

A Relay edge containing a AccountRepaymentConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (AccountRepaymentType)

The item at the end of the edge

Example

{
  "node": AccountRepaymentType,
  "cursor": "abc123"
}

Fields

Name Description

amount (BigInt!)

Amount of payment in the currency's minor unit

id (ID!)

paymentDate (Date!)

The date this payment is scheduled to be debited

status (AccountRepaymentStatusOptions)

The current status of the repayment.

Example

{
  "id": "abc123",
  "amount": 1,
  "paymentDate": "2020-01-01",
  "status": "REQUESTED"
}

AccountSearchItemType

A single account search hit

Fields

Name Description

account (AccountType)

The account found.

score (Decimal)

How well the account matched the search terms.

Example

{
  "account": AccountType,
  "score": "1.0"
}

Fields

Name Description

accountType (AccountTypeChoices)

The type of account.

activeHardshipAgreements ([HardshipAgreementType])

List of active hardship agreements for the user when isinhardship is True.

activeReferralSchemes (ReferralSchemeTypes)

The referral schemes currently active for this account.

address (RichAddressType)

The billing address of this account, stored in the new libaddressinput-based format.

Note that name and organization are very unlikely to be supplied here; the billing_name field on the account itself is generally used for that purpose instead.

agreements ([AgreementType])

A list of active agreements belonging to an account that is linked to the logged in user.

annualStatements (AnnualStatementConnectionTypeConnection)

Fetch annual statements for the account.

applications (AccountApplicationConnectionTypeConnection)

Applications by this account to become our customer. More recent applications will be listed first.

assistanceAgreements ([AssistanceAgreementType])

Assistance agreements for account.

balance (Int!)

The current account balance.

bill (BillInterface)

Fetch a specific issued bill (invoice/statement) for the account.

billingAddress (String)

The billing address of the account.

billingAddressLine1 (String)

Override Field to add additional attributes and extend description with possible_errors

billingAddressLine2 (String)

Override Field to add additional attributes and extend description with possible_errors

billingAddressLine3 (String)

Override Field to add additional attributes and extend description with possible_errors

billingAddressLine4 (String)

Override Field to add additional attributes and extend description with possible_errors

billingAddressLine5 (String)

Override Field to add additional attributes and extend description with possible_errors

billingAddressPostcode (String)

Override Field to add additional attributes and extend description with possible_errors

billingCountryCode (String)

Override Field to add additional attributes and extend description with possible_errors

billingDeliveryPointIdentifier (String)

Override Field to add additional attributes and extend description with possible_errors

billingEmail (String)

The billing email of the account.

billingName (String)

The billing name of the account.

billingOptions (BillingOptionsType)

Information about the account's billing cycle.

billingSubName (String)

The billing sub name of the account.

bills (BillConnectionTypeConnection)

Fetch issued bills (invoices/statements) for the account.

brand (String)

The brand of the account.

business (BusinessType)

Business info related to a business account.

businessType (BusinessTypeOptions)

The company type of a business account.

Deprecated

The 'businessType' field is deprecated.

Use `business.businessType` instead

- Marked as deprecated on 2022-03-09.
- Scheduled for removal on or after 2024-01-01.

campaigns ([AccountCampaignType])

The campaigns associated with an account.

canModifyPayments (CanModifyPaymentsType)

Data about whether or not an account can modify their payments.

canRequestRefund (Boolean)

Whether the account can request a credit refund.

commsDeliveryPreference (CommsDeliveryPreference)

The method the account has specified they prefer we contact them.

communicationDeliveryPreference (String)

Deprecated

The 'communicationDeliveryPreference' field is deprecated.

Use `commsDeliveryPreference` instead

- Marked as deprecated on 2022-05-27.
- Scheduled for removal on or after 2024-01-01.

complaints (ComplaintConnectionTypeConnection)

The complaints associated with an account.

consentData (JSONString!)

consents ([ConsentType!]!)

Consents linked to this account.

contributionAgreements ([ContributionAgreementType])

Contribution agreements for account.

createdAt (DateTime)

The datetime that the account was originally created.

debtCollectionProceedings ([DebtCollectionProceedingType])

Debt collection proceedings for account.

directDebitInstructions (DirectDebitInstructionConnectionTypeConnection)

The direct debit instructions of the account

documentAccessibility (DocumentAccessibilityChoices)

The document accessibility preference of the account.

events (AccountEventConnectionTypeConnection)

The account events that were recorded for the account.

fileAttachments ([AccountFileAttachment])

Files attached to this account.

id (ID!)

isEligibleForIntelligentOctopus (Boolean)

Returns whether this account is eligible for Intelligent Octopus products.

isInHardship (Boolean)

True if there is an active Hardship Agreement for this account. False otherwise.

isOnSupply (Boolean)

Returns True if the account is on supply.

isShellAccount (Boolean)

Returns True if it is a shell account.

ledgers ([LedgerType])

Ledgers provide the foundation of bookkeeping functionality. Similar to a bank account, they allow us to keep track of financial activity on a particular customer account.

marketSupplyAgreements (AgreementConnection)

Retrieve all market supply agreements under this account. Note that when active is set to false it actually means 'return both active and inactive agreements'.

maximumRefund (MaximumRefundType)

The maximum amount a customer is allowed to request as a refund and the reason why that's the maximum amount.

metadata ([Metadata])

Metadata associated with the account.

meterPointStatus (String)

notes ([AccountNoteType])

Notes for the account.

number (String)

A code that uniquely identifies the account.

overdueBalance (Int)

The current account overdue balance.

paginatedFileAttachments (AccountFileAttachmentConnectionTypeConnection)

Files attached to this account.

paginatedPaymentForecast (PaymentForecastConnectionTypeConnection)

Paginated payment forecasts for an account. Starts from today's date (inclusive). The interface supports last but does not guarantee 'lastness'.

paymentForecast ([PaymentForecastType])

A list displaying the payment forecast for an account. The list starts from today's date (inclusive).

Deprecated

The 'paymentForecast' field is deprecated.

Please use 'paginatedPaymentForecast' instead.

- Marked as deprecated on 2024-01-03.
- Scheduled for removal on or after 2025-01-01.

paymentMethods (PaymentInstructionConnectionTypeConnection)

The payment instructions of the account.

paymentPlans (PaymentPlanConnectionTypeConnection)

The payment plans that have been created for this account.

paymentSchedules (PaymentScheduleConnectionTypeConnection)

The schedules that describe how we would expect to take payments for an account on a given month.

payments (AccountPaymentConnectionTypeConnection)

The payments made into an account from a payment instruction.

portfolio (PortfolioType)

The portfolio this account is linked to.

preferredLanguageForComms (String)

The language that the account preferred for communications.

properties ([PropertyType])

Properties linked to the account now and in the future.

provisionalTransactions (ProvisionalTransactionConnectionTypeConnection)

references ([AccountReferenceType])

Account references linked to this account.

referrals (ReferralConnectionTypeConnection)

The referrals created by this account.

referralsCreated (Int)

Number of referrals created by this account.

reminders (AccountReminderConnectionTypeConnection)

The reminders associated with an account.

repayments (AccountRepaymentConnectionTypeConnection)

The repayments that have been requested for this account.

requestRefundEligibility (RequestRefundEligibilityType)

Details about the eligibility status for requesting a refund.

rewards ([RewardType])

The rewards applied to this account.

splitBillingAddress ([String])

List of billing address lines.

status (AccountStatus)

The current status of the account.

transactions (TransactionConnectionTypeConnection)

Fetch transactions that have taken place on the account.

urn (String)

Unique reference number from a 3rd party enrolment.

users ([AccountUserType!]!)

Example

{
  "id": "abc123",
  "number": "abc123",
  "status": "PENDING",
  "paymentSchedules": PaymentScheduleConnectionTypeConnection,
  "users": AccountUserType,
  "consentData": {"key": "value"},
  "complaints": ComplaintConnectionTypeConnection,
  "brand": "abc123",
  "balance": 1,
  "overdueBalance": 1,
  "urn": "abc123",
  "billingName": "abc123",
  "billingSubName": "abc123",
  "billingEmail": "abc123",
  "billingAddress": "abc123",
  "billingAddressLine1": "abc123",
  "billingAddressLine2": "abc123",
  "billingAddressLine3": "abc123",
  "billingAddressLine4": "abc123",
  "billingAddressLine5": "abc123",
  "billingAddressPostcode": "abc123",
  "billingCountryCode": "abc123",
  "billingDeliveryPointIdentifier": "abc123",
  "splitBillingAddress": ["abc123"],
  "address": RichAddressType,
  "portfolio": PortfolioType,
  "ledgers": [LedgerType],
  "metadata": [Metadata],
  "canRequestRefund": true,
  "requestRefundEligibility": RequestRefundEligibilityType,
  "payments": AccountPaymentConnectionTypeConnection,
  "repayments": AccountRepaymentConnectionTypeConnection,
  "paymentPlans": PaymentPlanConnectionTypeConnection,
  "paymentForecast": [PaymentForecastType],
  "paginatedPaymentForecast": PaymentForecastConnectionTypeConnection,
  "referrals": ReferralConnectionTypeConnection,
  "referralsCreated": 1,
  "rewards": [RewardType],
  "activeReferralSchemes": ReferralSchemeTypes,
  "transactions": TransactionConnectionTypeConnection,
  "provisionalTransactions": ProvisionalTransactionConnectionTypeConnection,
  "annualStatements": AnnualStatementConnectionTypeConnection,
  "bills": BillConnectionTypeConnection,
  "billingOptions": BillingOptionsType,
  "bill": BillInterface,
  "directDebitInstructions": DirectDebitInstructionConnectionTypeConnection,
  "paymentMethods": PaymentInstructionConnectionTypeConnection,
  "events": AccountEventConnectionTypeConnection,
  "applications": AccountApplicationConnectionTypeConnection,
  "accountType": "BUSINESS",
  "businessType": "SOLE_TRADER",
  "business": BusinessType,
  "commsDeliveryPreference": "EMAIL",
  "communicationDeliveryPreference": "abc123",
  "documentAccessibility": "LARGE_PRINT",
  "references": [AccountReferenceType],
  "fileAttachments": [AccountFileAttachment],
  "paginatedFileAttachments": AccountFileAttachmentConnectionTypeConnection,
  "maximumRefund": MaximumRefundType,
  "campaigns": [AccountCampaignType],
  "isInHardship": true,
  "activeHardshipAgreements": [HardshipAgreementType],
  "notes": [AccountNoteType],
  "contributionAgreements": [ContributionAgreementType],
  "assistanceAgreements": [AssistanceAgreementType],
  "debtCollectionProceedings": [DebtCollectionProceedingType],
  "createdAt": "2020-01-01T00:00:00.000Z",
  "preferredLanguageForComms": "abc123",
  "consents": ConsentType,
  "reminders": AccountReminderConnectionTypeConnection,
  "properties": [PropertyType],
  "marketSupplyAgreements": AgreementConnection,
  "canModifyPayments": CanModifyPaymentsType,
  "meterPointStatus": "abc123",
  "isShellAccount": true,
  "isEligibleForIntelligentOctopus": true,
  "agreements": [AgreementType],
  "isOnSupply": true
}

AccountUserCommsPreferences

Information about the preferences set up for a user.

Fields

Name Description

emailFormat (EmailFormats)

What format the user would like to receive their emails in.

fontSizeMultiplier (Float)

This setting allows the user to adjust the default font size of the communications sent to them.

isOptedInMeterReadingConfirmations (Boolean)

Whether the user has opted in to receive meter reading confirmation emails.

isOptedInToClientMessages (Boolean)

Whether a user has opted in to receive messages from the client or client group. For example, for Octopus Energy this describes whether a user is opted in to offers from Octopus Investments.

isOptedInToLifeSupportCall (Boolean)

Whether the user is opted in to life support call.

isOptedInToOfferMessages (Boolean)

Whether a user has opted in to receive messages offering discounts or other services not directly related to the services the client provides.

isOptedInToRecommendedMessages (Boolean)

Whether a user has opted in to receive messages we recommend they read, but are not vital to the utilities the client provides. For example, these could be reminders that the client will take a payment.

isOptedInToSmsMessages (Boolean)

Whether the user has opted in to receive SMS messages.

isOptedInToThirdPartyMessages (Boolean)

Whether a user has opted in to receive messages from the client's preferred third parties.

isOptedInToUpdateMessages (Boolean)

Whether a user has opted in to receive messages updating them on client activities.

isUsingInvertedEmailColours (Boolean)

Whether a user has opted to have inverted colours in their emails. This is currently only relevant to the Octopus Energy brand, whose emails have a dark background by default.

preferredHoldMusic (Songs)

Song which will be used as hold music for the user.

smsOptInLastChangeDate (DateTime)

The date the SMS opt-in was last changed.

Example

{
  "isOptedInToClientMessages": true,
  "isOptedInToOfferMessages": true,
  "isOptedInToRecommendedMessages": true,
  "isOptedInToUpdateMessages": true,
  "isOptedInToThirdPartyMessages": true,
  "emailFormat": "TEXT",
  "isUsingInvertedEmailColours": true,
  "fontSizeMultiplier": 1.0,
  "isOptedInMeterReadingConfirmations": true,
  "isOptedInToSmsMessages": true,
  "preferredHoldMusic": "NO_SONG_PREFERRED",
  "smsOptInLastChangeDate": "2020-01-01T00:00:00.000Z",
  "isOptedInToLifeSupportCall": true
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([AccountUserConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": AccountUserConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

AccountUserConnectionTypeEdge

A Relay edge containing a AccountUserConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (AccountUserType)

The item at the end of the edge

Example

{
  "node": AccountUserType,
  "cursor": "abc123"
}

AccountUserConsents

Information about the consents for an account user.

Fields

Name Description

consents ([ConsentType!]!)

Consents linked to this user.

Example

{
  "consents": ConsentType
}

Fields

Name Description

isSensitive (Boolean)

Whether the value is sensitive and encrypted.

namespace (String)

The namespace for the property.

value (String)

The property value.

Example

{
  "namespace": "abc123",
  "value": "abc123",
  "isSensitive": true
}

AccountUserPermission

Holds information about a specific permission.

Fields

Name Description

permission (String)

The short name of the permission

Example

{
  "permission": "abc123"
}

AccountUserRoleType

The role a user has in association with one account.

Fields

Name Description

account (AccountType!)

id (ID!)

role (RoleString)

The account role.

user (AccountUserType!)

Example

{
  "id": "abc123",
  "user": AccountUserType,
  "account": AccountType,
  "role": RoleString
}

AccountUserType

User objects are the core of the authentication system. They typically represent a customer who manages a portfolio of one or more accounts.

Fields

Name Description

accountUserRoles ([AccountUserRoleType])

List of roles a user has for each account they're linked to.

accounts ([AccountInterface])

List of accounts that the user is linked to either via portfolio role or account role.

address (RichAddressType)

This user's address.

alternativePhoneNumbers ([String])

List of alternative phone numbers for the account user.

consents ([ConsentType!]!)

Consents linked to this user.

createdAt (DateTime!)

dateOfBirth (Date)

AccountUser's date of birth.

details ([AccountUserDetailType])

List of details linked to this user.

displayName (String)

We recommend you use fullName instead of this field.

Deprecated

The 'displayName' field is deprecated.

Please use fullName instead of this field.

- Marked as deprecated on 2019-12-11.
- Scheduled for removal on or after 2024-01-01.

email (String!)

familyName (String!)

firstName (String)

We recommend you use preferredName or fullName instead of this field.

Deprecated

The 'firstName' field is deprecated.

Use 'givenName' instead.

- Marked as deprecated on 2020-09-23.
- Scheduled for removal on or after 2023-06-05.

fullName (String)

The user's full name.

givenName (String!)

hasFamilyIssues (Boolean)

Whether there are family issues.

id (ID!)

isActive (Boolean)

Whether this user is active.

isDeceased (Boolean!)

Designates whether this user is deceased.

isInHardship (Boolean)

True if user is linked to an account with an active hardship agreement.

label (String)

A free text field to help identifying the customer (e.g. for a job title).

landline (String!)

landlinePhoneNumber (String)

The user's landline phone number.

Deprecated

The 'landlinePhoneNumber' field is deprecated.

Use 'landline' instead.

- Marked as deprecated on 2021-03-22.
- Scheduled for removal on or after 2024-01-01.

lastName (String)

We recommend you use preferredName or fullName instead of this field.

Deprecated

The 'lastName' field is deprecated.

Use 'familyName' instead.

- Marked as deprecated on 2020-09-23.
- Scheduled for removal on or after 2023-06-05.

liveSecretKey (String)

The user's secret key to access the Developer API.

mobile (String!)

number (String)

A code that uniquely identifies the account user.

paymentMethods (PaymentInstructionConnectionTypeConnection)

List payment instructions linked to this user.

permissions ([AccountUserPermission])

Holds information about the permissions of the current viewer.

portfolioId (ID)

We recommend you use portfolioIds instead of this field.

Deprecated

The 'portfolioId' field is deprecated.

Please use 'portfolioIds' instead.

- Marked as deprecated on 2022-08-04.
- Scheduled for removal on or after 2024-01-01.

portfolioIds ([ID])

List of portfolio ids that the user is linked to via their portfolio roles.

portfolioUserRoles ([PortfolioUserRoleType])

List of roles a user has for each portfolio they're linked to.

portfolios (PortfolioConnectionTypeConnection)

List of portfolios that the user is linked to via their portfolio roles.

preferences (AccountUserCommsPreferences)

preferredName (String)

The user's preferred name.

pronouns (String)

The user's pronouns e.g. 'she/her', 'he/him', 'they/them'.

specialCircumstances (SpecialCircumstancesType)

title (String)

Example

{
  "id": "abc123",
  "number": "abc123",
  "accounts": AccountInterface,
  "givenName": "abc123",
  "familyName": "abc123",
  "email": "abc123",
  "mobile": "abc123",
  "landline": "abc123",
  "title": "abc123",
  "pronouns": "abc123",
  "isDeceased": true,
  "liveSecretKey": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "permissions": [AccountUserPermission],
  "displayName": "abc123",
  "firstName": "abc123",
  "lastName": "abc123",
  "fullName": "abc123",
  "preferredName": "abc123",
  "isActive": true,
  "address": RichAddressType,
  "portfolioId": "abc123",
  "portfolioIds": ["abc123"],
  "portfolios": PortfolioConnectionTypeConnection,
  "specialCircumstances": SpecialCircumstancesType,
  "preferences": AccountUserCommsPreferences,
  "dateOfBirth": "2020-01-01",
  "label": "abc123",
  "landlinePhoneNumber": "abc123",
  "alternativePhoneNumbers": ["abc123"],
  "hasFamilyIssues": true,
  "isInHardship": true,
  "accountUserRoles": [AccountUserRoleType],
  "portfolioUserRoles": [PortfolioUserRoleType],
  "details": [AccountUserDetailType],
  "consents": ConsentType,
  "paymentMethods": PaymentInstructionConnectionTypeConnection
}

AcquireOauthTokens

Mutation for acquiring OAuth tokens from vendor.

The possible errors that can be raised are:

  • KT-CT-7223: Unauthorized.
  • KT-CT-4810: Unable to find matching device for this request.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

tokensAcquired (Boolean)

Whether token request was successful.

Example

{
  "possibleErrors": [PossibleErrorType],
  "tokensAcquired": true
}

Fields

Name Description

username (String)

Username of the Actor.

Example

{
  "username": "abc123"
}

AddAccountCampaign

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

campaignAdded (Boolean)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "campaignAdded": true
}

AddBusinessToSegmentMutation

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-11107: Unauthorized.
  • KT-CT-11111: Segment does not exist.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

businessSegmentPeriod (BusinessSegmentPeriodType)

The business segment period that was created.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "businessSegmentPeriod": BusinessSegmentPeriodType
}

AddCampaignToAccount

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-7427: No campaign found with given slug.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

campaignAdded (Boolean)

Whether the campaign was successfully added.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "campaignAdded": true
}

AddItemsToRiskList

Add new items to risk list.

The possible errors that can be raised are:

  • KT-CT-12105: Risk list item addition failed.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

riskIdentifiers ([RiskListItemType])

List of successfully added risk identifiers.

Example

{
  "possibleErrors": [PossibleErrorType],
  "riskIdentifiers": [RiskListItemType]
}

AddNoteToInkConversation

The possible errors that can be raised are:

  • KT-CT-7612: The Ink conversation was not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

clientMutationId (String)

Deprecated field.

Deprecated

The 'clientMutationId' field is deprecated.

The field is an old relic of an old API framework, and not used by our application.

- Marked as deprecated on 2025-09-08.
- Scheduled for removal on or after 2025-10-20.

note (InkNote)

The ink conversation note.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "note": InkNote,
  "clientMutationId": "abc123"
}

AddPortfolioReference

Add a reference to an existing portfolio.

The possible errors that can be raised are:

  • KT-CT-9403: Received an invalid portfolioId.
  • KT-CT-9410: Conflicting portfolio reference.
  • KT-CT-9408: Invalid portfolio number format.
  • KT-CT-9409: Invalid portfolio reference.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

AddProperty

Add a property to an account.

The possible errors that can be raised are:

  • KT-CT-6623: Unauthorized.
  • KT-CT-6629: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

property (PropertyType)

The property that was added to the account.

Example

{
  "possibleErrors": [PossibleErrorType],
  "property": PropertyType
}

AddPropertyToShellAccount

Mutation for adding an additional property to a shell account.

The possible errors that can be raised are:

  • KT-CT-6623: Unauthorized.
  • KT-US-6611: Product not found.
  • KT-US-6612: Account cannot have multiple properties. Please contact OPS.
  • KT-US-6620: Given ESI ID is not served by us.
  • KT-US-4615: Received an invalid quote code.
  • KT-US-6622: Preferred supply start date cannot be in the past.
  • KT-US-6624: Large commercial properties are not being served at the moment.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

addPropertyToShellAccountData (AddPropertyToShellAccountOutputType)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "addPropertyToShellAccountData": AddPropertyToShellAccountOutputType
}

Fields

Name Description

esiId (String)

Example

{
  "esiId": "abc123"
}

AddSignupReferralOnAccount

Create a referral scheme reward for an organization. This allows businesses to issue rewards based on a referral scheme.

The possible errors that can be raised are:

  • KT-CT-6723: Unauthorized.
  • KT-CT-6729: This scheme cannot be applied to given account.
  • KT-CT-6710: Unable to create referral.
  • KT-CT-6728: This referral scheme's usage is at capacity.
  • KT-CT-6712: Invalid reference.
  • KT-CT-6713: Referring and referred account brands do not match.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

accountReferral (ReferralType)

The created account referral instance.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "accountReferral": ReferralType
}

AddUserToPortfolio

The possible errors that can be raised are:

  • KT-CT-5461: Invalid role code.
  • KT-CT-5462: Invalid user number format.
  • KT-CT-5463: Unauthorized.
  • KT-CT-9407: Unauthorized.
  • KT-CT-9408: Invalid portfolio number format.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

Fields

Name Description

countryCode (String)

Country code of billing address.

line1 (String)

Line 1 of address.

line2 (String)

Line 2 of address.

line3 (String)

Line 3 of address.

line4 (String)

Line 4 of address.

line5 (String)

Line 5 of address.

postcode (String)

Postcode of billing address.

Example

{
  "line1": "abc123",
  "postcode": "abc123",
  "countryCode": "abc123",
  "line2": "abc123",
  "line3": "abc123",
  "line4": "abc123",
  "line5": "abc123"
}

Fields

Name Description

address (String)

The street address.

address2 (String)

The second line of the street address.

city (String)

The city of the address.

esiId (String)

The ESI ID (unique identifier) of the meterpoint at the address.

houseNumber (String)

The house number of the address.

isCustomer (OeCustomerOutput)

Whether the address is associated with an existing customer.

Deprecated

The 'isCustomer' field is deprecated.

Please use `isKrakenCustomer` instead.

- Marked as deprecated on 2025-08-21.
- Scheduled for removal on or after 2025-09-21.

isKrakenCustomer (IsKrakenCustomerOutput)

Whether the address is associated with the current customer.

loadZone (LoadZone)

The load zone for the meter point at the address.

meterType (MeterTypeOptions)

The type of meter at the property.

postCode (String)

The postal code of the address.

premiseType (PremiseType)

Type of property.

serviceProvider (ServiceProvider)

The service provider for the meter point at the address (TDSP).

state (String)

The state of the address.

Example

{
  "esiId": "abc123",
  "houseNumber": "abc123",
  "address": "abc123",
  "address2": "abc123",
  "city": "abc123",
  "postCode": "abc123",
  "state": "abc123",
  "serviceProvider": "AEP_TCC",
  "loadZone": "LZ_HOUSTON",
  "isCustomer": OeCustomerOutput,
  "isKrakenCustomer": IsKrakenCustomerOutput,
  "meterType": "AMSM",
  "premiseType": "RESIDENTIAL"
}

AffiliateAudioRecordingPresignedPostType

Metadata returned when generating a pre-signed post URL for an affiliate.

Fields

Name Description

bucket (String!)

The S3 bucket.

fields (JSONString!)

The fields to be included in the pre-signed post.

key (String!)

The S3 bucket key.

preSignedUrl (String!)

The pre-signed S3 URL.

Example

{
  "key": "abc123",
  "bucket": "abc123",
  "fields": {"key": "value"},
  "preSignedUrl": "abc123"
}

AffiliateLinkType

Affiliate link for the organization.

Fields

Name Description

contactEmail (String!)

contactName (String!)

id (ID!)

isBusiness (Boolean!)

landingUrl (String!)

organisation (AffiliateOrganisationType)

Affiliate Organisation.

subdomain (String!)

trainingStatus (LinkTrainingStatus!)

Example

{
  "id": "abc123",
  "organisation": AffiliateOrganisationType,
  "subdomain": "abc123",
  "trainingStatus": "NOT_APPLICABLE",
  "isBusiness": true,
  "contactName": "abc123",
  "contactEmail": "abc123",
  "landingUrl": "abc123"
}

Fields

Name Description

allowAlternativePaymentMethods (Boolean)

Is this partner allowed to specify payment methods other than Direct Debit in the import csv or API.

canRegisterBusinessMeterPoints (Boolean)

Are meter point registrations limited for profile classes 1 and 2 for registrations from csv or API.

canRegisterCustomersWithoutEmailAddress (Boolean)

Allow registration requests with customers without an email address.

canRegisterPortfolioAccounts (Boolean)

Allow registration requests with exiting account user emails to add to the portfolio belonging to the account user.

canRenewTariffs (Boolean)

Allow performing tariff renewals via API.

canUseIvrSupportApi (Boolean)

Allow this partner access to the IVR support API (modify their own IVR handling through third party 'IVR Flow Editor').

contactEmail (String!)

The primary contact email for the organisation.

defaultAccountType (AccountTypeChoices)

Default Account Type.

id (ID!)

isFieldSalesOnlyProduct (Boolean)

Restrict to field-sales-only products? This is only allowed for the 'field-sales' and 'events' sales channels.

name (String!)

salesChannel (SalesChannelChoices)

Sales Channel.

Deprecated

The 'salesChannel' field is deprecated.

Please use salesChannelCode instead.

- Marked as deprecated on 2025-07-17.
- Scheduled for removal on or after 2025-10-17.

salesChannelCode (String)

Sales Channel Code.

skipMeterPointAddressValidation (Boolean)

Allow this partner to skip validation that ensures all meter points belong to the same address.

Example

{
  "id": "abc123",
  "name": "abc123",
  "contactEmail": "abc123",
  "salesChannel": "DIRECT",
  "canRenewTariffs": true,
  "defaultAccountType": "BUSINESS",
  "allowAlternativePaymentMethods": true,
  "canRegisterBusinessMeterPoints": true,
  "canRegisterPortfolioAccounts": true,
  "canRegisterCustomersWithoutEmailAddress": true,
  "canUseIvrSupportApi": true,
  "skipMeterPointAddressValidation": true,
  "salesChannelCode": "abc123",
  "isFieldSalesOnlyProduct": true
}

AffiliateSessionType

A tracked session for the affiliate link.

Fields

Name Description

id (ID!)

ipAddress (String)

link (AffiliateLinkType)

Affiliate Link.

queryParams (JSONString!)

userAgent (String!)

Example

{
  "id": "abc123",
  "ipAddress": "abc123",
  "userAgent": "abc123",
  "queryParams": {"key": "value"},
  "link": AffiliateLinkType
}

AgnosticRatesType

Returns a list of standing rates and consumption rates that are applicable to all TDSPs and Load Zones.

Fields

Name Description

consumptionRates ([ConsumptionRatesType])

The consumption rate will represent all consumption-based charges from the TDSP.

standingRates ([StandingRatesType])

The standing rate will be referenced for other recurring charges or one-off meter fees.

Example

{
  "standingRates": [StandingRatesType],
  "consumptionRates": [ConsumptionRatesType]
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([AgreementEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": AgreementEdge,
  "totalCount": 1,
  "edgeCount": 1
}

AgreementEdge

A Relay edge containing a Agreement and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (CommonAgreementType)

The item at the end of the edge

Example

{
  "node": CommonAgreementType,
  "cursor": "abc123"
}

AgreementType

Any kind of rate which can be charged or credited to a customer.

Fields

Name Description

activeProductRates (RatesType)

Rates of the product that the customer is currently on.

agreedAt (DateTime)

autoTopUpAmountSelectedByUser (Int)

Returns the auto top up amount selected by the user.

earlyTerminationFee (Decimal)

Returns the early termination fee in dollars if one exists, else return None.

earlyTerminationFeeExpiration (Date)

Returns the date when the early termination fee expires (inclusive) if one exists, else returns None. The date accounts for early switch allowance setting.

efls ([EflType])

Retrieve EFLs based on the product.

id (ID!)

isEligibleForRenewal (Boolean)

Returns true if this customer is eligible for self renewal process.

isExportingGenerationReadings (Boolean)

Returns true if this customer has exported any generation (solar) readings during the last seven days.

outageInformation (OutageMapOutputType)

Outage information based on the service provider that serves the customer.

product (ProductType)

An electricity product that the customer has signed up for using an agreement.

quoteRequest (GetQuoteOutputType)

Returns the accepted quote request, if it exists. Otherwise, it returns None.Note: only a single quoted product will be returned in the quote request.

seasonalRates ([SeasonRatesType])

Get the seasonal rates for a time of use product agreement. Returns null for all other product types.

terminatedAt (DateTime)

totalApplicableDayRate (Decimal)

Get the day rate for a legacy time of use product agreement. Returns null for all other product types.

totalApplicableNightRate (Decimal)

Get the night rate for a legacy time of use product agreement. Returns null for all other product types.

totalApplicableRate (Decimal)

Get total applicable rate for a default 1000 kWh consumption. Returns null for time of use products.

validFrom (DateTime!)

validTo (DateTime)

Example

{
  "id": "abc123",
  "validFrom": "2020-01-01T00:00:00.000Z",
  "validTo": "2020-01-01T00:00:00.000Z",
  "agreedAt": "2020-01-01T00:00:00.000Z",
  "terminatedAt": "2020-01-01T00:00:00.000Z",
  "product": ProductType,
  "efls": [EflType],
  "activeProductRates": RatesType,
  "outageInformation": OutageMapOutputType,
  "totalApplicableRate": "1.0",
  "totalApplicableDayRate": "1.0",
  "totalApplicableNightRate": "1.0",
  "seasonalRates": [SeasonRatesType],
  "autoTopUpAmountSelectedByUser": 1,
  "isEligibleForRenewal": true,
  "isExportingGenerationReadings": true,
  "earlyTerminationFee": "1.0",
  "earlyTerminationFeeExpiration": "2020-01-01",
  "quoteRequest": GetQuoteOutputType
}

Fields

Name Description

lastUpdatedAt (DateTime)

The time at which the data was last updated.

solarForecastedData ([SolarForecastedData])

The solar forecasted data.

Example

{
  "solarForecastedData": [SolarForecastedData],
  "lastUpdatedAt": "2020-01-01T00:00:00.000Z"
}

Fields

Name Description

lastUpdatedAt (DateTime)

The time at which the data was last updated.

systemWidePriceData ([SystemWidePrice])

The system wide price data.

Example

{
  "systemWidePriceData": [SystemWidePrice],
  "lastUpdatedAt": "2020-01-01T00:00:00.000Z"
}

Fields

Name Description

allocationAmount (Int!)

The amount of the transaction that has been allocated to the billing document. A positive amount indicates money received from the customer (payments, credits). A negative amount indicates money paid to the customer (repayments).

allocationReason (String)

Reason for the allocation intention.

transactionAmount (Int!)

The amount of the transaction. A positive amount indicates money received from the customer (payments, credits). A negative amount indicates money paid to the customer (repayments).

transactionId (Int!)

ID of the allocated transaction.

transactionType (TransactionTypes!)

The type of the transaction.

Example

{
  "transactionId": 1,
  "transactionType": "CREDIT",
  "transactionAmount": 1,
  "allocationAmount": 1,
  "allocationReason": "abc123"
}

AllocationType

Represents an allocation of a fulfilment to an obligation.

Fields

Name Description

amount (Int!)

The amount of the allocation (in minor currency units), unsigned.

fulfilment (FulfilmentType!)

The fulfilment that is allocated.

Example

{
  "amount": 1,
  "fulfilment": FulfilmentType
}

AllowRepaymentSubmission

Allow a repayment to be submitted.

The possible errors that can be raised are:

  • KT-CT-3944: Account repayment does not exist.
  • KT-CT-3945: Unable to allow a repayment to be submitted.
  • KT-CT-3950: The provided reason text is too long.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

repaymentId (ID)

The repayment ID.

repaymentIntervention (RepaymentInterventionType)

Resulting Repayment Intervention details.

Example

{
  "possibleErrors": [PossibleErrorType],
  "repaymentId": "abc123",
  "repaymentIntervention": RepaymentInterventionType
}

AlreadyLinkedError

Returned when an account already has a LINE account linked to it.

Fields

Name Description

type (LineLinkErrorType!)

The type of error that occurred.

Example

{
  "type": "NO_MATCHING_LINE_LINK"
}

AmendPayment

The possible errors that can be raised are:

  • KT-CT-3924: Unauthorized.
  • KT-CT-4123: Unauthorized.
  • KT-CT-3970: The account cannot amend payments.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

payment (AccountPaymentType)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "payment": AccountPaymentType
}

AnimationType

A media element containing an animation, such as a Lottie.

Fields

Name Description

accessibilityHidden (Boolean)

Whether the element is hidden from view.

accessibilityLabel (String)

Accessible description of the element.

horizontalAlignment (Alignment)

The horizontal alignment of the media.

id (ID)

Unique identifier of the object.

mediaUrl (String!)

The resource URL of the media.

typename (String)

The name of the object's type.

width (ItemSizeType)

The measurement of the element.

Example

{
  "width": ItemSizeType,
  "mediaUrl": "abc123",
  "horizontalAlignment": "START",
  "accessibilityHidden": true,
  "accessibilityLabel": "abc123",
  "id": "abc123",
  "typename": "abc123"
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([AnnualStatementConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": AnnualStatementConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

AnnualStatementConnectionTypeEdge

A Relay edge containing a AnnualStatementConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (AnnualStatementType)

The item at the end of the edge

Example

{
  "node": AnnualStatementType,
  "cursor": "abc123"
}

AnnualStatementType

Annual statements that are sent to the account. They summarize important information about usage and tariffs.

Fields

Name Description

id (ID)

pdfUrl (String)

periodEndsAt (DateTime!)

periodStartsAt (DateTime!)

Example

{
  "periodStartsAt": "2020-01-01T00:00:00.000Z",
  "periodEndsAt": "2020-01-01T00:00:00.000Z",
  "id": "abc123",
  "pdfUrl": "abc123"
}

AnnulmentBillingDocumentType

An annulment is a billing document that annuls another billing document.

Fields

Name Description

annulledBillingDocumentId (Int!)

ID of the billing document annulled by this annulment.

firstIssued (DateTime)

First time the annulment was issued.

id (Int!)

ID for the annulment billing document.

pdfUrl (String)

URL to the PDF of the annulment.

Example

{
  "id": 1,
  "annulledBillingDocumentId": 1,
  "firstIssued": "2020-01-01T00:00:00.000Z",
  "pdfUrl": "abc123"
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([AppSessionConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": AppSessionConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

AppSessionConnectionTypeEdge

A Relay edge containing a AppSessionConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (AppSessionType)

The item at the end of the edge

Example

{
  "node": AppSessionType,
  "cursor": "abc123"
}

Fields

Name Description

account (AccountType)

addressLine1 (String!)

addressLine2 (String!)

addressLine3 (String!)

addressLine4 (String!)

Post town

addressLine5 (String!)

County

createdAt (DateTime!)

id (UUID!)

isArchived (Boolean)

link (AffiliateLinkType!)

locationAt (DateTime)

locationHorizontalAccuracy (Int)

The location accuracy level in meters

locationLatitude (Decimal)

locationLongitude (Decimal)

outcomes ([OutcomeType])

A list of outcomes associated with the app session.

postcode (String!)

salesMode (AppSessionSalesMode)

startedAt (DateTime!)

stoppedAt (DateTime!)

type (AppSessionType)

updatedAt (DateTime!)

Example

{
  "startedAt": "2020-01-01T00:00:00.000Z",
  "stoppedAt": "2020-01-01T00:00:00.000Z",
  "addressLine1": "abc123",
  "addressLine2": "abc123",
  "addressLine3": "abc123",
  "addressLine4": "abc123",
  "addressLine5": "abc123",
  "id": "500c164d-38c7-4f74-9ac6-be210197e9e4",
  "link": AffiliateLinkType,
  "isArchived": true,
  "postcode": "abc123",
  "account": AccountType,
  "locationAt": "2020-01-01T00:00:00.000Z",
  "locationHorizontalAccuracy": 1,
  "locationLatitude": "1.0",
  "locationLongitude": "1.0",
  "salesMode": "DOOR",
  "type": AppSessionType,
  "createdAt": "2020-01-01T00:00:00.000Z",
  "updatedAt": "2020-01-01T00:00:00.000Z",
  "outcomes": [OutcomeType]
}

ApplyReward

The possible errors that can be raised are:

  • KT-CT-6710: Unable to create referral.
  • KT-US-6711: Invalid reference.
  • KT-CT-6712: Invalid reference.
  • KT-CT-6723: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

rewardOutput (ApplyRewardOutputType)

Outcome from an attempted application of a reward.

Example

{
  "possibleErrors": [PossibleErrorType],
  "rewardOutput": ApplyRewardOutputType
}

Fields

Name Description

rewardApplied (Boolean)

Check if reward has been applied successfully.

rewardDescription (String)

Description of the reward.

rewardDescriptionInSpanish (String)

Description of the reward in Spanish.

rewardStatus (ReferralCodeApplicationStatusChoices)

Reward status.

Example

{
  "rewardApplied": true,
  "rewardDescription": "abc123",
  "rewardDescriptionInSpanish": "abc123",
  "rewardStatus": "PROMO_CODE_APPLIED"
}

ApproveRepayment

The possible errors that can be raised are:

  • KT-CT-3934: Repayment request already approved.
  • KT-CT-3935: Repayment request cannot be paid.
  • KT-CT-3959: Unauthorized.
  • KT-CT-3973: Repayment request is not in a state to be approved.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

repayment (AccountRepaymentType)

The approved repayment.

Example

{
  "possibleErrors": [PossibleErrorType],
  "repayment": AccountRepaymentType
}

AssessCollectionProcessRecordForPause

Assess the Collection Process for pause and pause or unpause it based on the assessment.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-11201: No Collection Process Records associated with id.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

collectionProcessProcessed (AssessCollectionProcessRecordForPauseOutputType)

Details of collection process after running the pause assessment.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "collectionProcessProcessed": AssessCollectionProcessRecordForPauseOutputType
}

AssessCollectionProcessRecordForPauseOutputType

Output for assessing a Collection process for pause.

Fields

Name Description

isPaused (Boolean)

The pause status of the collection process.

number (String)

The number of the collection process record.

Example

{
  "number": "abc123",
  "isPaused": true
}

AssignInkBucket

The possible errors that can be raised are:

  • KT-CT-7612: The Ink conversation was not found.
  • KT-CT-7613: The Ink bucket was not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

bucket (InkBucket!)

The bucket that the conversation will be assigned to.

clientMutationId (String)

Deprecated field.

Deprecated

The 'clientMutationId' field is deprecated.

The field is an old relic of an old API framework, and not used by our application.

- Marked as deprecated on 2025-09-08.
- Scheduled for removal on or after 2025-10-20.

conversation (InkConversation!)

The conversation that will be assigned to the bucket.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "conversation": InkConversation,
  "bucket": InkBucket,
  "clientMutationId": "abc123"
}

Fields

Name Description

id (ID!)

The ID of the assigned user.

username (String!)

The username of the assigned user.

Example

{
  "id": "abc123",
  "username": "abc123"
}

AssistanceAgreementType

A single Assistance Agreement.

Fields

Name Description

activeFrom (Date)

The start datetime of the agreement.

activeTo (Date)

The end datetime of the agreement, if any.

assistanceType (String)

The type of assistance provided by the agreement.

Example

{
  "assistanceType": "abc123",
  "activeFrom": "2020-01-01",
  "activeTo": "2020-01-01"
}

AssociateCallWithAccount

The possible errors that can be raised are:

  • KT-CT-11802: Call not found.
  • KT-CT-4178: No account found with given account number.
  • KT-CT-11808: Unable to associate account to call.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

call (InboundCallType)

The call.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "call": InboundCallType
}

AssociateItemToCollectionProcess

Associate an item to collection process record

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-11201: No Collection Process Records associated with id.
  • KT-CT-11205: Item already associated to collection process.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

collectionProcessAssociatedItem (AssociateItemToCollectionProcessOutputType)

Item associated to the collection process.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "collectionProcessAssociatedItem": AssociateItemToCollectionProcessOutputType
}

Fields

Name Description

itemId (ID)

Associated item identifier.

number (String)

The number of the collection process record.

Example

{
  "number": "abc123",
  "itemId": "abc123"
}

AttachmentType

Represents a file to attach to a communication

Fields

Name Description

filename (String!)

id (ID!)

temporaryUrl (String)

Temporary URL at which the attachment is available. This URL will expire after approximately an hour. It is intended for redirection purposes, NOT persistence in any form (e.g. inclusion in emails or the body of a web page).

Example

{
  "id": "abc123",
  "filename": "abc123",
  "temporaryUrl": "abc123"
}

Fields

Name Description

appSession (AppSessionType)

The app session associated with this audio recording.

contentType (String!)

createdAt (DateTime!)

duration (Float!)

fileSize (Int!)

id (UUID!)

s3Bucket (String!)

s3Key (String!)

startedAt (DateTime!)

stoppedAt (DateTime!)

updatedAt (DateTime!)

Example

{
  "id": "500c164d-38c7-4f74-9ac6-be210197e9e4",
  "appSession": AppSessionType,
  "contentType": "abc123",
  "duration": 1.0,
  "fileSize": 1,
  "startedAt": "2020-01-01T00:00:00.000Z",
  "stoppedAt": "2020-01-01T00:00:00.000Z",
  "s3Bucket": "abc123",
  "s3Key": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "updatedAt": "2020-01-01T00:00:00.000Z"
}

AuthFlow

A step where the user must complete an auth flow.

Fields

Name Description

authorizationUri (String)

The URL to redirect the user to for authorization.

id (ID)

A unique identifier for this onboarding step.

redirectUri (String)

The URI where the auth flow is going to redirect back to at the end.

Example

{
  "id": "abc123",
  "redirectUri": "abc123",
  "authorizationUri": "abc123"
}

Fields

Name Description

clientId (String)

The client ID of the application.

name (String)

The name of the application.

Example

{
  "name": "abc123",
  "clientId": "abc123"
}

Fields

Name Description

isEnabled (Boolean)

Example

{
  "isEnabled": true
}

AwardLoyaltyPoints

Award Loyalty Points.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-9202: Loyalty Points adapter not configured.
  • KT-CT-9204: Negative or zero points set.
  • KT-CT-9208: Invalid posted at datetime.
  • KT-CT-9210: Unhandled Loyalty Points exception.
  • KT-CT-9212: Points exceed maximum limit.
  • KT-CT-9221: Idempotency key already used on ledger entry.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

ledgerEntry (LoyaltyPointLedgerEntryType)

The ledger entry for the awarded loyalty points

pointsAwarded (Int)

The number of loyalty points that were awarded.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "pointsAwarded": 1,
  "ledgerEntry": LoyaltyPointLedgerEntryType
}

BackendScreenEvent

Returns an Action to perform, e.g. a screen to load.

BackendScreenEvents are specific types of Action which trigger a mutation in the Kraken backend. They return an action (any type), such as a ScreenActionType (which is then used to load the next screen). Any action registered in the registry should really be an "event" with some side-effect in the backend.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-8002: No event found.
  • KT-CT-8003: Event has no execute function.
  • KT-CT-8004: Error executing event in the backend.
  • KT-CT-8007: Incorrect or missing parameters for backend screen event.
  • KT-GB-9310: Account ineligible for joining Octoplus.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

action (ActionType)

An action to perform.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "action": ActionType
}

BackendScreenEventActionType

An action which triggers some event in the Kraken backend.

Fields

Name Description

eventId (String!)

The ID of the event to trigger.

id (ID)

Unique identifier of the object.

params ([BackendScreenParam]!)

List of key-value pairs to pass as parameters to the event.

typeName (String)

The name of the action object's type.

typename (String)

The name of the object's type.

Example

{
  "typeName": "abc123",
  "id": "abc123",
  "typename": "abc123",
  "eventId": "abc123",
  "params": BackendScreenParam
}

BackendScreenParam

A key-value pair (both Strings) which is passed as a parameter to a screen.

Fields

Name Description

key (String!)

value (String!)

Example

{
  "key": "abc123",
  "value": "abc123"
}

Fields

Name Description

areValid (Boolean!)

Indicates whether the provided bank details are valid.

message (String)

Provides additional information about validation result.

Example

{
  "areValid": true,
  "message": "abc123"
}

Fields

Name Description

maximumSocPercentage (Int)

The maximum state of charge (soc) %.

minimumSocPercentage (Int)

The minimum state of charge (soc) %.

Example

{
  "minimumSocPercentage": 1,
  "maximumSocPercentage": 1
}

Fields

Name Description

chargingPreferences (BatteryChargingPreferencesType)

The charging preferences of the battery (e.g. min / max state of charge %).

deviceStatus (DeviceStatusType)

The current status of the battery (e.g. connected, state of charge, power).

deviceType (KrakenFlexDeviceTypes)

Batteries.

krakenflexDeviceId (ID)

ID of the device in KrakenFlex.

params (BatteryParamsType)

Device specific parameters.

provider (ProviderChoices)

Battery integration provider (make).

Example

{
  "krakenflexDeviceId": "abc123",
  "deviceType": "BATTERIES",
  "provider": "BYD",
  "params": BatteryParamsType,
  "deviceStatus": DeviceStatusType,
  "chargingPreferences": BatteryChargingPreferencesType
}

Fields

Name Description

variantId (ID)

ID of the battery variant.

Example

{
  "variantId": "abc123"
}

Fields

Name Description

connectionStatus (ConnectionStatus)

Whether the battery is currently connected (online/offline).

powerInKw (Decimal)

The current power being used to charge the battery, or discharging from the battery, in kW. A negative value indicates this power is being used to charge the battery; a positive value indicates power is being discharged from the battery.

stateOfCharge (Decimal)

The current state of charge (SoC) of the battery (0-100).

Example

{
  "connectionStatus": "ONLINE",
  "powerInKw": "1.0",
  "stateOfCharge": "1.0"
}

Fields

Name Description

batteryCapacityInKwh (Decimal)

Usable capacity in kWh.

couplingType (BatteryCouplingType)

Coupling type (AC/DC).

isDeprecated (Boolean)

Whether a variant is deprecated.

isIntegrationLive (Boolean)

Whether an integration/make is live, i.e. available.

maxPowerInKw (Decimal)

Max import/export power in kW.

model (String)

Model name of the battery.

variantId (ID)

ID of the battery variant.

Example

{
  "variantId": "abc123",
  "model": "abc123",
  "couplingType": "AC",
  "batteryCapacityInKwh": "1.0",
  "maxPowerInKw": "1.0",
  "isIntegrationLive": true,
  "isDeprecated": true
}

Fields

Name Description

make (String)

Make of the home battery.

models ([BatteryVariantModelsType])

List of home battery models per make.

Example

{
  "make": "abc123",
  "models": [BatteryVariantModelsType]
}

BillCharge

A charge to the customer from the energy retailer.

Fields

Name Description

amounts (TransactionAmountType)

The net, tax and gross amounts for the transaction. Note: for payments and repayments, only the net amount is returned.

consumption (Consumption)

If this charge is for consumption of a good or service, this field will contain details of how much was consumed. Omitted in cases where the charge is not for consumption, or where consumption information is not available (e.g. for some older records).

createdAt (DateTime)

The date time when the transaction is created.

id (ID)

The unique identifier for the transaction.

note (String)

Returns the note field value for the transaction, which contains additional info.

postedDate (Date)

The date the transaction was posted.

reasonCode (String)

Returns the reason.

title (String)

A user readable string that indicates what this transaction relates to.

Example

{
  "id": "abc123",
  "postedDate": "2020-01-01",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "amounts": TransactionAmountType,
  "title": "abc123",
  "note": "abc123",
  "reasonCode": "abc123",
  "consumption": Consumption
}

BillConnectionTypeConnection

This field is a connection type. Connections are used to implement cursor based pagination.

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([BillConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": BillConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

BillConnectionTypeEdge

A Relay edge containing a BillConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (BillInterface)

The item at the end of the edge

Example

{
  "node": BillInterface,
  "cursor": "abc123"
}

BillCredit

A credit to the customer from the energy retailer.

Fields

Name Description

amounts (TransactionAmountType)

The net, tax and gross amounts for the transaction. Note: for payments and repayments, only the net amount is returned.

createdAt (DateTime)

The date time when the transaction is created.

id (ID)

The unique identifier for the transaction.

note (String)

Returns the note field value for the transaction, which contains additional info.

postedDate (Date)

The date the transaction was posted.

reasonCode (String)

Returns the reason.

title (String)

A user readable string that indicates what this transaction relates to.

Example

{
  "id": "abc123",
  "postedDate": "2020-01-01",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "amounts": TransactionAmountType,
  "title": "abc123",
  "note": "abc123",
  "reasonCode": "abc123"
}

BillDueDateType

Represents bill due dates to be applied in a contract.

Note: This type is a stub, and will be fleshed out in the future.

Fields

Name Description

description (NonEmptyString)

The description of the term.

displayName (NonEmptyString)

The display name of the term.

identifier (NonEmptyString)

The identifier of the term.

isVariable (Boolean)

Whether the term is variable.

type (NonEmptyString)

The type of the term.

Example

{
  "type": NonEmptyString,
  "displayName": NonEmptyString,
  "description": NonEmptyString,
  "identifier": NonEmptyString,
  "isVariable": true
}

BillPayment

A payment from the customer to the energy supplier.

Fields

Name Description

amounts (TransactionAmountType)

The net, tax and gross amounts for the transaction. Note: for payments and repayments, only the net amount is returned.

createdAt (DateTime)

The date time when the transaction is created.

id (ID)

The unique identifier for the transaction.

note (String)

Returns the note field value for the transaction, which contains additional info.

postedDate (Date)

The date the transaction was posted.

reasonCode (String)

Returns the reason.

title (String)

A user readable string that indicates what this transaction relates to.

Example

{
  "id": "abc123",
  "postedDate": "2020-01-01",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "amounts": TransactionAmountType,
  "title": "abc123",
  "note": "abc123",
  "reasonCode": "abc123"
}

BillRefund

A refund to the customer from the energy supplier.

Fields

Name Description

amounts (TransactionAmountType)

The net, tax and gross amounts for the transaction. Note: for payments and repayments, only the net amount is returned.

createdAt (DateTime)

The date time when the transaction is created.

id (ID)

The unique identifier for the transaction.

note (String)

Returns the note field value for the transaction, which contains additional info.

postedDate (Date)

The date the transaction was posted.

reasonCode (String)

Returns the reason.

title (String)

A user readable string that indicates what this transaction relates to.

Example

{
  "id": "abc123",
  "postedDate": "2020-01-01",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "amounts": TransactionAmountType,
  "title": "abc123",
  "note": "abc123",
  "reasonCode": "abc123"
}

BillRepresentationConnectionTypeConnection

A connection that can provide links to the representations of a bill.

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([BillRepresentationConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": BillRepresentationConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

BillRepresentationConnectionTypeEdge

A Relay edge containing a BillRepresentationConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (BillRepresentationType)

The item at the end of the edge

Example

{
  "node": BillRepresentationType,
  "cursor": "abc123"
}

BillRepresentationType

representations are associated with a bill files and can be used to provide additional information to the customer.

Fields

Name Description

code (String)

The type of representation.

filename (String)

The name of the file.

temporaryUrl (String)

The TemporaryURL type represents a temporary URL at which the file is available. It is intended for redirection purposes, NOT persistence in any form. (e.g. inclusion in emails or the body of a web page).

temporaryUrlExpiresAt (DateTime)

The expiry datetime field of the temporary URL.

version (Int)

The version of the representation.

Example

{
  "code": "abc123",
  "version": 1,
  "temporaryUrl": "abc123",
  "temporaryUrlExpiresAt": "2020-01-01T00:00:00.000Z",
  "filename": "abc123"
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([BillTransactionConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": BillTransactionConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

BillTransactionConnectionTypeEdge

A Relay edge containing a BillTransactionConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (BillTransactionType)

The item at the end of the edge

Example

{
  "node": BillTransactionType,
  "cursor": "abc123"
}

BillingAttachmentConnectionTypeConnection

A connection that can provide links to the attachments of the bill.

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([BillingAttachmentConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": BillingAttachmentConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

BillingAttachmentConnectionTypeEdge

A Relay edge containing a BillingAttachmentConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (BillingAttachmentType)

The item at the end of the edge

Example

{
  "node": BillingAttachmentType,
  "cursor": "abc123"
}

BillingAttachmentType

Attachments are associated with a bill files and can be used to provide additional information to the customer.

Fields

Name Description

filename (String)

The name of the file.

temporaryUrl (String)

The TemporaryURL type represents a temporary URL at which the file is available. It is intended for redirection purposes, NOT persistence in any form. (e.g. inclusion in emails or the body of a web page).

temporaryUrlExpiresAt (DateTime)

The expiry datetime field of the temporary URL.

Example

{
  "temporaryUrl": "abc123",
  "temporaryUrlExpiresAt": "2020-01-01T00:00:00.000Z",
  "filename": "abc123"
}

BillingDocumentIssuanceFrequencyType

Represents billing document issuance frequency to be applied during a contract.

Fields

Name Description

description (NonEmptyString)

The description of the term.

displayName (NonEmptyString)

The display name of the term.

frequency (String)

Billing frequency.

identifier (NonEmptyString)

The identifier of the term.

isVariable (Boolean)

Whether the term can be amended after creation.

multiplier (Int)

Multiplier applied to the frequency.

periodStartDay (Int)

Start day of the billing period.

periodStartMonth (Int)

Start month of the billing period.

type (NonEmptyString)

The type of the term.

Example

{
  "type": NonEmptyString,
  "displayName": NonEmptyString,
  "description": NonEmptyString,
  "identifier": NonEmptyString,
  "isVariable": true,
  "frequency": "abc123",
  "periodStartDay": 1,
  "periodStartMonth": 1,
  "multiplier": 1
}

Fields

Name Description

allocationIntentions ([AllocationIntentionType]!)

Allocation intentions for the billing document.

allocations ([AllocationType]!)

Allocations for the billing document.

dueDate (Date!)

The date when the payment is due for the billing document.

expectedAmount (Int!)

The expected amount for the billing document (in minor currency units).

remainingAmount (Int!)

The amount that remains to be paid for the billing document (in minor currency units).

Example

{
  "dueDate": "2020-01-01",
  "expectedAmount": 1,
  "remainingAmount": 1,
  "allocationIntentions": AllocationIntentionType,
  "allocations": AllocationType
}

BillingOptionsType

Information about an account's billing schedule.

Fields

Name Description

currentBillingPeriodEndDate (Date)

The date on which the current billing cycle will end. Null if the account is on flexible billing.

currentBillingPeriodStartDate (Date)

The date on which the current billing cycle started.

isFixed (Boolean!)

If true, this account is billed on specific day of a regular cycle. If false, the billing schedule is flexible, depending on when meter readings are submitted.

nextBillingDate (Date)

The next date on which this account will next be billed. This is the same as the start date for their next bill cycle. Null if the account is on flexible billing.

periodLength (AccountBillingOptionsPeriodLength)

periodLengthMultiplier (Int)

periodStartDay (Int)

The day of the month on which the account's billing period should start.

Example

{
  "periodStartDay": 1,
  "periodLength": "MONTHLY",
  "periodLengthMultiplier": 1,
  "isFixed": true,
  "currentBillingPeriodStartDate": "2020-01-01",
  "currentBillingPeriodEndDate": "2020-01-01",
  "nextBillingDate": "2020-01-01"
}

BlockRepaymentSubmission

Block a repayment from being submitted.

The possible errors that can be raised are:

  • KT-CT-3944: Account repayment does not exist.
  • KT-CT-3946: Unable to block a repayment from being submitted.
  • KT-CT-3950: The provided reason text is too long.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

repaymentId (ID)

The repayment ID.

repaymentIntervention (RepaymentInterventionType)

Resulting Repayment Intervention details.

Example

{
  "possibleErrors": [PossibleErrorType],
  "repaymentId": "abc123",
  "repaymentIntervention": RepaymentInterventionType
}

Fields

Name Description

key (String!)

The key of the business detail.

value (String)

The value of the business detail.

Example

{
  "key": "abc123",
  "value": "abc123"
}

Fields

Name Description

endAt (DateTime)

The end date and time of the segment period

id (ID!)

The ID of the business segment period

segment (SegmentType!)

The segment associated with this period

startAt (DateTime)

The start date and time of the segment period

Example

{
  "id": "abc123",
  "segment": SegmentType,
  "startAt": "2020-01-01T00:00:00.000Z",
  "endAt": "2020-01-01T00:00:00.000Z"
}

Fields

Name Description

billingAddress (RichAddressType)

The billing address of the business.

businessType (BusinessTypeOptions)

The company type of a business account.

details ([BusinessDetailType])

The details of the business.

id (ID!)

The business ID.

legalAddress (RichAddressType)

The legal address of the business.

linkedAccountNumber (ID!)

Account number linked to this business.

The possible errors that can be raised are:

  • KT-CT-11102: Business without related account.
  • KT-CT-1113: Disabled GraphQL field requested.

Deprecated

The 'linkedAccountNumber' field is deprecated.

Please use 'linkedAccountNumbers' instead, businesses can be related to multiple Accounts now.

- Marked as deprecated on 2025-02-05.
- Scheduled for removal on or after 2025-08-01.

linkedAccountNumbers ([ID]!)

Account numbers linked to this business.

name (String!)

The business' name

number (String!)

The business' number

paymentMethods (PaymentInstructionConnectionTypeConnection)

List payment instructions owned by this business.

sectors ([BusinessSectorString!]!)

The sectors the business operates in.

segmentName (String)

The segment this business is assigned to

Example

{
  "id": "abc123",
  "name": "abc123",
  "number": "abc123",
  "businessType": "SOLE_TRADER",
  "sectors": BusinessSectorString,
  "details": [BusinessDetailType],
  "billingAddress": RichAddressType,
  "legalAddress": RichAddressType,
  "linkedAccountNumber": "abc123",
  "linkedAccountNumbers": "abc123",
  "segmentName": "abc123",
  "paymentMethods": PaymentInstructionConnectionTypeConnection
}

Fields

Name Description

key (String!)

The key of the call metadata item.

value (String!)

The value of the call metadata item.

Example

{
  "key": "abc123",
  "value": "abc123"
}

CallTagConnectionTypeConnection

Paginator of Call Tags

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([CallTagConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": CallTagConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

CallTagConnectionTypeEdge

A Relay edge containing a CallTagConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (CallTagType)

The item at the end of the edge

Example

{
  "node": CallTagType,
  "cursor": "abc123"
}

Fields

Name Description

id (ID)

ID of the call tag.

isActive (Boolean)

Whether the tag can currently be used to tag calls.

name (String)

Name of the tag that will be used to identify it.

Example

{
  "id": "abc123",
  "name": "abc123",
  "isActive": true
}

Fields

Name Description

canAmendPayments (Boolean)

Whether or not the account can amend payments.

canCancelPayments (Boolean)

Whether or not the account can cancel payments.

Example

{
  "canAmendPayments": true,
  "canCancelPayments": true
}

CancelOnSiteJobsAppointment

The possible errors that can be raised are:

  • KT-CT-13001: Appointment does not exist.
  • KT-CT-13016: Booking agent not found.
  • KT-CT-13017: Appointment cancellation not supported.
  • KT-CT-13018: Unable to record cancellationcategory/cancellationsub_category.
  • KT-CT-13019: Vendor not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

onSiteJobsAppointment (OnSiteJobsAppointmentType)

The Appointment that was cancelled.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "onSiteJobsAppointment": OnSiteJobsAppointmentType
}

CancelPayment

The possible errors that can be raised are:

  • KT-CT-3924: Unauthorized.
  • KT-CT-3954: Payment cancellation failed.
  • KT-CT-3955: Payment cannot be cancelled.
  • KT-CT-3956: Temporary error occurred.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

payment (AccountPaymentType)

The cancelled payment.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "payment": AccountPaymentType
}

CancelRepaymentRequest

Cancel a repayment or refund request.

The possible errors that can be raised are:

  • KT-CT-4231: Unauthorized.
  • KT-CT-3930: The repayment or refund request does not exist.
  • KT-CT-3931: This repayment or refund request cannot be cancelled.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

repaymentRequest (CancelRepaymentRequestOutputType)

The cancelled repayment/refund request.

Example

{
  "possibleErrors": [PossibleErrorType],
  "repaymentRequest": CancelRepaymentRequestOutputType
}

CancelRepaymentRequestOutputType

Output from cancelling a repayment or refund request.

Fields

Name Description

requestId (String)

The ID of the cancelled request.

status (RepaymentRequestStatus)

The current status of the cancelled request.

Example

{
  "requestId": "abc123",
  "status": "REQUESTED"
}

CancelSmartFlexOnboarding

Cancel onboarding of a device with SmartFlex.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-4371: Onboarding wizard ID is invalid.
  • KT-CT-4372: Simultaneous attempts to update onboarding process.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

wizard (SmartFlexOnboardingWizard)

The wizard created for onboarding the device with SmartFlex.

Example

{
  "possibleErrors": [PossibleErrorType],
  "wizard": SmartFlexOnboardingWizard
}

CardComponentType

A card containing a list of items

Fields

Name Description

accessibilityHidden (Boolean)

Whether the element is hidden from view.

accessibilityLabel (String)

Accessible description of the element.

id (ID)

Unique identifier of the object.

items ([CardItemType]!)

The list of components.

typename (String)

The name of the object's type.

Example

{
  "accessibilityHidden": true,
  "accessibilityLabel": "abc123",
  "id": "abc123",
  "typename": "abc123",
  "items": CardItemType
}

Fields

Name Description

cards ([CardComponentType]!)

The list of cards.

id (ID)

Unique identifier of the object.

typename (String)

The name of the object's type.

Example

{
  "id": "abc123",
  "typename": "abc123",
  "cards": CardComponentType
}

ChangePaymentScheduleType

Mutation for modifying autopay choices from CARD, DIRECT_DEBIT, or MANUAL.

The possible errors that can be raised are:

  • KT-CT-3815: No active payment schedule found for this account.
  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-3822: Unauthorized.
  • KT-CT-6623: Unauthorized.
  • KT-US-3914: Prepay account must not be Manual pay.
  • KT-US-3915: Account must have an active payment instruction of the given type.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

changesValidOn (Date)

Date that changes made will go into effect.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

typeUpdated (Boolean)

Success flag whether or not the schedule type has been updated.

Example

{
  "possibleErrors": [PossibleErrorType],
  "typeUpdated": true,
  "changesValidOn": "2020-01-01"
}

CharacteristicOverrideConfigurationType

Represents a characteristic override configuration term in a contract.

Note: This type is a stub, and will be fleshed out in the future.

Fields

Name Description

description (NonEmptyString)

The description of the term.

displayName (NonEmptyString)

The display name of the term.

identifier (NonEmptyString)

The identifier of the term.

isVariable (Boolean)

Whether the term is variable.

overrides ([CharacteristicOverrideType!]!)

List of characteristic overrides.

type (NonEmptyString)

The type of the term.

Example

{
  "type": NonEmptyString,
  "displayName": NonEmptyString,
  "description": NonEmptyString,
  "identifier": NonEmptyString,
  "isVariable": true,
  "overrides": CharacteristicOverrideType
}

CharacteristicOverrideType

An override for a specific characteristic.

Fields

Name Description

characteristic (CharacteristicType)

The characteristic being overridden.

overrideValue (CharacteristicValueType)

The value to override the characteristic with.

Example

{
  "characteristic": CharacteristicType,
  "overrideValue": CharacteristicValueType
}

CharacteristicType

A characteristic associated with a product.

Fields

Name Description

code (String!)

The code of the characteristic.

description (String!)

The description of the characteristic.

name (String!)

The name of the characteristic.

values ([CharacteristicValueType]!)

The possible values for the characteristic (can be strings or integers).

Example

{
  "code": "abc123",
  "name": "abc123",
  "description": "abc123",
  "values": CharacteristicValueType
}

Charge

A charge to the customer.

Fields

Name Description

accountNumber (String)

Unique identifier of the account the transaction belongs to.

amount (Int)

Gross amount including tax (when payable). Refer to the amounts field for a breakdown of this information.

Deprecated

The 'amount' field is deprecated.

Use `amounts` instead for a breakdown of the relevant net, tax, and gross amounts.

- Marked as deprecated on 2023-12-06.
- Scheduled for removal on or after 2024-06-01.

amounts (TransactionAmountType)

The net, tax and gross amounts for the transaction. Note: for payments and repayments, only the net amount is returned.

balanceCarriedForward (Int)

The customer's resulting balance after this transaction has been applied, in the smallest unit of currency.

billingDocumentIdentifier (ID)

The unique identifier for the most recent billing document linked with the transaction.Note: a transaction may be linked with multiple documents, but this field will only return the identifier for the most recent billing document.

consumption (Consumption)

If this charge is for consumption of a good or service, this field will contain details of how much was consumed. Omitted in cases where the charge is not for consumption, or where consumption information is not available (e.g. for some older records).

createdAt (DateTime)

The date time when the transaction is created.

hasStatement (Boolean)

Returns True if the transaction is linked with a statement.

id (ID)

Unique identifier for the transaction.

isAccountCharge (Boolean)

Deprecated.

Deprecated

The 'isAccountCharge' field is deprecated.

This information is provided by the __typename introspection query.

- Marked as deprecated on 2020-06-19.
- Scheduled for removal on or after 2022-11-15.

isAccountPayment (Boolean)

Deprecated.

Deprecated

The 'isAccountPayment' field is deprecated.

This information is provided by the __typename introspection query.

- Marked as deprecated on 2020-06-19.
- Scheduled for removal on or after 2022-11-15.

isCredit (Boolean)

Deprecated.

Deprecated

The 'isCredit' field is deprecated.

This information is provided by the __typename introspection query.

- Marked as deprecated on 2020-06-19.
- Scheduled for removal on or after 2022-11-15.

isHeld (Boolean)

Whether the statement this transaction is on has been held. A held statement is not sent to a customer automatically, but is instead marked for manual attention by operations staff. Returns False if a statement is not linked with the transaction.

isIssued (Boolean)

Whether this transaction has been issued on any billing document.Note: Look for the most recently issued transaction instead of looking through all transactions as some accounts may have initial transactions that were not issued.This will return False if the transaction is not associated with any billing documents.

isReversed (Boolean!)

note (String)

Returns the note field value for the transaction, which contains additional info.

postedDate (Date)

Date when the transaction was posted to the account.

reasonCode (String)

Returns the reason.

statementId (ID)

Returns None if a statement is not linked with the transaction.

Deprecated

The 'statementId' field is deprecated.

Use `billingDocumentIdentifier` instead.

- Marked as deprecated on 2023-11-30.
- Scheduled for removal on or after 2024-06-01.

title (String)

Human-readable title describing the transaction.

Example

{
  "id": "abc123",
  "postedDate": "2020-01-01",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "accountNumber": "abc123",
  "amount": 1,
  "amounts": TransactionAmountType,
  "balanceCarriedForward": 1,
  "isCredit": true,
  "isAccountCharge": true,
  "isAccountPayment": true,
  "isHeld": true,
  "isIssued": true,
  "title": "abc123",
  "billingDocumentIdentifier": "abc123",
  "statementId": "abc123",
  "isReversed": true,
  "hasStatement": true,
  "note": "abc123",
  "reasonCode": "abc123",
  "consumption": Consumption
}

Fields

Name Description

amperage (Int)

Supply amperage. Used in markets where customers are more familiar with amps than power output.

integrationStatus (IntegrationStatus)

Shows the availability status of an integration.

isIntegrationLive (Boolean)

model (String)

powerInKw (Decimal)

variantId (Int)

Example

{
  "variantId": 1,
  "model": "abc123",
  "powerInKw": "1.0",
  "amperage": 1,
  "isIntegrationLive": true,
  "integrationStatus": "INTERNAL_TESTING"
}

Fields

Name Description

make (String)

models ([ChargePointVariantModelType])

Example

{
  "make": "abc123",
  "models": [ChargePointVariantModelType]
}

Fields

Name Description

code (String)

The charge reason code.

display (String)

The charge reason display text.

group (String)

The group the charge reason belongs to (if applicable).

isDeprecated (Boolean)

Whether the charge reason is deprecated.

isHidden (Boolean)

Whether the charge reason is hidden.

isTaxExempt (Boolean)

Whether the charge reason is sales tax exempt.

Example

{
  "code": "abc123",
  "display": "abc123",
  "isDeprecated": true,
  "isTaxExempt": true,
  "isHidden": true,
  "group": "abc123"
}

ChargesBreakdownConnectionTypeConnection

This field is a connection type. Connections are used to implement cursor based pagination.

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([ChargesBreakdownConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": ChargesBreakdownConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

ChargesBreakdownConnectionTypeEdge

A Relay edge containing a ChargesBreakdownConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (ChargesBreakdownType)

The item at the end of the edge

Example

{
  "node": ChargesBreakdownType,
  "cursor": "abc123"
}

Fields

Name Description

charge (Int)

Charge in minor currency.

periodEnd (Date)

The end date of the period the charge is for (exclusive).

periodStart (Date)

The start date of the period the charge is for (inclusive).

Example

{
  "periodStart": "2020-01-01",
  "periodEnd": "2020-01-01",
  "charge": 1
}

CloseActionType

Closes the screen.

Fields

Name Description

accessibilityHidden (Boolean)

Whether the element is hidden from view.

accessibilityLabel (String)

Accessible description of the element.

id (ID)

Unique identifier of the object.

typeName (String)

The name of the action object's type.

typename (String)

The name of the object's type.

Example

{
  "typeName": "abc123",
  "id": "abc123",
  "typename": "abc123",
  "accessibilityHidden": true,
  "accessibilityLabel": "abc123"
}

CloseDCAProceeding

The possible errors that can be raised are:

  • KT-CT-4178: No account found with given account number.
  • KT-CT-11602: Could not find DCA with that name.
  • KT-CT-11603: Could not stop debt collection proceeding.
  • KT-CT-11604: Active debt collection proceeding does not exist for account.
  • KT-CT-11605: Multiple active Proceeding's found for same agency and campaign on account.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

dcaProceedingClosureStatus (DCAProceedingClosureStatus)

Whether the closure could be applied.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "dcaProceedingClosureStatus": DCAProceedingClosureStatus
}

CloseInkLiveChatConversation

The possible errors that can be raised are:

  • KT-CT-7616: Not yet implemented.
  • KT-CT-7643: The Live Chat was not found.
  • KT-CT-7644: Ink Live Chat conversation not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

liveChatConversation (InkLiveChatConversation)

The live chat conversation.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "liveChatConversation": InkLiveChatConversation
}

CloseOpenPrintBatch

Close the Open Print Batch if any.

The possible errors that can be raised are:

  • KT-CT-9010: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

printBatch (PrintBatchType)

Example

{
  "possibleErrors": [PossibleErrorType],
  "printBatch": PrintBatchType
}

CollectDeposit

Collect deposit for the given account.

The possible errors that can be raised are:

  • KT-CT-4177: Unauthorized.
  • KT-CT-5711: No collection is required.
  • KT-CT-5712: Deposit agreement does not exist or has not been accepted.
  • KT-CT-5713: Payment instruction is not usable.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

payment (CollectDepositOutput)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "payment": CollectDepositOutput
}

Fields

Name Description

paymentDate (Date)

status (CollectDepositStatusChoices)

Example

{
  "status": "APPROVED",
  "paymentDate": "2020-01-01"
}

CollectPayment

The possible errors that can be raised are:

  • KT-CT-3932: Invalid data.
  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-3821: Received neither ledger ID nor ledger number.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

payment (AccountPaymentType)

Details about the collected payment. Note that we might not be able to collect the payment (e.g. if there is no usable payment instruction), in which case the status of the returned payment might be failed or cancelled.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "payment": AccountPaymentType
}

CollectionProcessDetailsType

Collection process details type

Fields

Name Description

associatedItems ([CollectionProcessRecordAssociatedItemType])

Items associated to the collection process.

collectionProcessRecordNumber (String)

The collection process record number.

completionType (String)

What kind of completion happened.

isActive (Boolean)

The active status of the collection process.

isComplete (Boolean)

The completion status of the collection process.

isPaused (Boolean)

The pause status of the collection process.

pausedDays (Int)

Total number of days collection process were on pause.

Example

{
  "collectionProcessRecordNumber": "abc123",
  "isPaused": true,
  "isComplete": true,
  "isActive": true,
  "completionType": "abc123",
  "associatedItems": [CollectionProcessRecordAssociatedItemType],
  "pausedDays": 1
}

CollectionProcessRecordAssociatedItemType

Item associated to collection process

Fields

Name Description

extraDetails (JSONString)

Additional details of the item.

itemReference (String!)

Unique reference of item.

itemType (String!)

Type of item.

occurredAt (DateTime!)

Datetime of when action that resulted in item happened.

Example

{
  "itemType": "abc123",
  "itemReference": "abc123",
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "extraDetails": {"key": "value"}
}

Fields

Name Description

attachments (BillingAttachmentConnectionTypeConnection)

billType (BillTypeEnum)

The type of the bill.

constituents (ConstituentConnection)

Constituents of the bill.

fromDate (Date)

The date of the bill is covered from.

id (ID)

The ID of the bill.

issuedDate (Date)

The date the bill was sent to the customer.

temporaryUrl (String)

Requesting this field generates a temporary URL at which bill is available. This URL will expire after approximately an hour. It is intended for redirection purposes, NOT persistence in any form (e.g. inclusion in emails or the body of a web page). This field can raise an error with errorClass NOT_FOUND if the bill document has not been created/issued yet. This field is deprecated use 'attachments' field instead.

Deprecated

The 'temporaryUrl' field is deprecated.

This field is deprecated. Use the 'attachments' field instead.

- Marked as deprecated on 2024-09-16.
- Scheduled for removal on or after 2025-09-01.

toDate (Date)

The date of the bill is covered to.

Example

{
  "id": "abc123",
  "billType": "STATEMENT",
  "fromDate": "2020-01-01",
  "toDate": "2020-01-01",
  "temporaryUrl": "abc123",
  "issuedDate": "2020-01-01",
  "attachments": BillingAttachmentConnectionTypeConnection,
  "constituents": ConstituentConnection
}

Fields

Name Description

fieldSpecificRateLimits (FieldSpecificRateLimitInformationConnectionTypeConnection!)

Information about the current state of the rate limiting for rate limited fields at the time of the request.

pointsAllowanceRateLimit (PointsAllowanceRateLimitInformation)

Information about points-allowance rate limit for viewer.

Example

{
  "pointsAllowanceRateLimit": PointsAllowanceRateLimitInformation,
  "fieldSpecificRateLimits": FieldSpecificRateLimitInformationConnectionTypeConnection
}

CommenceDCAProceeding

The possible errors that can be raised are:

  • KT-CT-11606: Debt Collection Agency cannot use campaign.
  • KT-CT-11601: Cannot start collection proceeding, proceeding for this account already exists.
  • KT-CT-11602: Could not find DCA with that name.
  • KT-CT-11607: Invalid ledger number for debt collection proceeding.
  • KT-CT-11608: Ledger does not belong to account.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

dcaProceedingCommencementStatus (DCAProceedingCommencementStatus)

Whether the commencement could be applied.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "dcaProceedingCommencementStatus": DCAProceedingCommencementStatus
}

Fields

Name Description

agreedAt (DateTime)

agreedFrom (DateTime)

The datetime the agreement was entered.

agreedTo (DateTime)

The datetime the agreement was terminated.

id (ID!)

isActive (Boolean)

Whether the agreement is currently active.

isRevoked (Boolean)

Whether the agreement is revoked.

product (SupplyProductType)

The product associated with the agreement.

supplyPoint (SupplyPointType!)

The agreement's supply point

terminatedAt (DateTime)

validFrom (DateTime!)

validTo (DateTime)

Example

{
  "id": "abc123",
  "validFrom": "2020-01-01T00:00:00.000Z",
  "validTo": "2020-01-01T00:00:00.000Z",
  "agreedAt": "2020-01-01T00:00:00.000Z",
  "terminatedAt": "2020-01-01T00:00:00.000Z",
  "supplyPoint": SupplyPointType,
  "product": SupplyProductType,
  "isActive": true,
  "agreedFrom": "2020-01-01T00:00:00.000Z",
  "agreedTo": "2020-01-01T00:00:00.000Z",
  "isRevoked": true
}

ComplaintConnectionTypeConnection

Paginator of Complaint type.

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([ComplaintConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": ComplaintConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

ComplaintConnectionTypeEdge

A Relay edge containing a ComplaintConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (ComplaintType)

The item at the end of the edge

Example

{
  "node": ComplaintType,
  "cursor": "abc123"
}

ComplaintContactConnectionTypeConnection

Paginator of Complaint contact type.

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([ComplaintContactConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": ComplaintContactConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

ComplaintContactConnectionTypeEdge

A Relay edge containing a ComplaintContactConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (ComplaintContactType)

The item at the end of the edge

Example

{
  "node": ComplaintContactType,
  "cursor": "abc123"
}

Fields

Name Description

actionTaken (String!)

Description of action taken.

createdAt (DateTime!)

Created at for contact.

email (String)

Complaint email.

landline (String)

Complaint landline.

mobile (String)

Complaint phone.

name (String!)

Complainant name.

preferredCommunicationMethod (String)

Complaint preferred method.

status (String!)

Status of complaint.

summary (String)

Complaint summary.

Example

{
  "name": "abc123",
  "actionTaken": "abc123",
  "status": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "mobile": "abc123",
  "email": "abc123",
  "landline": "abc123",
  "preferredCommunicationMethod": "abc123",
  "summary": "abc123"
}

Fields

Name Description

assigneeId (ID)

Complaint Assignee.

contacts (ComplaintContactConnectionTypeConnection)

Complaint contacts.

creationDate (Date)

Complaint creation date.

id (ID!)

resolutionDate (Date)

Complaint resolution date.

subtype (String)

Complaint subtype.

type (String)

Complaint type.

Example

{
  "id": "abc123",
  "contacts": ComplaintContactConnectionTypeConnection,
  "type": "abc123",
  "subtype": "abc123",
  "creationDate": "2020-01-01",
  "resolutionDate": "2020-01-01",
  "assigneeId": "abc123"
}

CompleteAuthFlowForSmartFlexOnboarding

Complete the auth flow step.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-4371: Onboarding wizard ID is invalid.
  • KT-CT-4372: Simultaneous attempts to update onboarding process.
  • KT-CT-4375: Incorrect or missing parameters for SmartFlex onboarding step.
  • KT-CT-4376: Unable to complete onboarding step. Please try again later.
  • KT-CT-4377: Invalid onboarding step ID.
  • KT-CT-4378: Invalid input or step id. Please make sure you are using the correct step id and providing the expected input params.
  • KT-CT-4379: Vehicle is not ready for a test charge.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

wizard (SmartFlexOnboardingWizard)

The wizard created for onboarding the device with SmartFlex.

Example

{
  "possibleErrors": [PossibleErrorType],
  "wizard": SmartFlexOnboardingWizard
}

CompleteSelectVehicleOrChargePointForSmartFlexOnboarding

Complete the select vehicle or charge point step.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-4371: Onboarding wizard ID is invalid.
  • KT-CT-4372: Simultaneous attempts to update onboarding process.
  • KT-CT-4375: Incorrect or missing parameters for SmartFlex onboarding step.
  • KT-CT-4376: Unable to complete onboarding step. Please try again later.
  • KT-CT-4377: Invalid onboarding step ID.
  • KT-CT-4378: Invalid input or step id. Please make sure you are using the correct step id and providing the expected input params.
  • KT-CT-4379: Vehicle is not ready for a test charge.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

wizard (SmartFlexOnboardingWizard)

The wizard created for onboarding the device with SmartFlex.

Example

{
  "possibleErrors": [PossibleErrorType],
  "wizard": SmartFlexOnboardingWizard
}

CompleteStandalonePayment

Completes an initiated standalone payment.

The possible errors that can be raised are:

  • KT-CT-3822: Unauthorized.
  • KT-CT-3823: Unauthorized.
  • KT-CT-3974: Unauthorized.
  • KT-CT-3975: Unable to complete standalone payment.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

payment (CompleteStandalonePaymentOutput)

The completed standalone payment.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "payment": CompleteStandalonePaymentOutput
}

CompleteStandalonePaymentOutput

Result of the complete standalone payment operation.

Fields

Name Description

status (PaymentIntentCompletionStatus!)

The status of the standalone payment.

Example

{
  "status": "CLEARED"
}

CompleteTeslaSetupVirtualKeyForSmartFlexOnboarding

Complete the Tesla setup virtual key onboarding step.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-4371: Onboarding wizard ID is invalid.
  • KT-CT-4372: Simultaneous attempts to update onboarding process.
  • KT-CT-4375: Incorrect or missing parameters for SmartFlex onboarding step.
  • KT-CT-4376: Unable to complete onboarding step. Please try again later.
  • KT-CT-4377: Invalid onboarding step ID.
  • KT-CT-4378: Invalid input or step id. Please make sure you are using the correct step id and providing the expected input params.
  • KT-CT-4379: Vehicle is not ready for a test charge.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

wizard (SmartFlexOnboardingWizard)

The wizard created for onboarding the device with SmartFlex.

Example

{
  "possibleErrors": [PossibleErrorType],
  "wizard": SmartFlexOnboardingWizard
}

CompleteUserActionRequiredForSmartFlexOnboarding

Complete the UserActionRequired step.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-4371: Onboarding wizard ID is invalid.
  • KT-CT-4372: Simultaneous attempts to update onboarding process.
  • KT-CT-4375: Incorrect or missing parameters for SmartFlex onboarding step.
  • KT-CT-4376: Unable to complete onboarding step. Please try again later.
  • KT-CT-4377: Invalid onboarding step ID.
  • KT-CT-4378: Invalid input or step id. Please make sure you are using the correct step id and providing the expected input params.
  • KT-CT-4379: Vehicle is not ready for a test charge.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

wizard (SmartFlexOnboardingWizard)

The wizard created for onboarding the device with SmartFlex.

Example

{
  "possibleErrors": [PossibleErrorType],
  "wizard": SmartFlexOnboardingWizard
}

ComponentListType

A list of components which comprise a screen.

This is a legacy type; GenericBackendScreen should be preferred. This is because API clients should not need to explicitly query for screen attributes like items - these fields are embedded in the screenData field.

Fields

Name Description

accessibilityHidden (Boolean)

Whether the element is hidden from view.

accessibilityLabel (String)

Accessible description of the element.

id (ID)

Unique identifier of the object.

items ([ItemType]!)

The list of components.

Deprecated

The 'items' field is deprecated.

Access `items` via `screenData` instead.

- Marked as deprecated on 2024-07-02.
- Scheduled for removal on or after 2024-08-01.

name (String!)

The name of the screen.

refreshFrequency (Int)

The refresh / polling frequency in milliseconds.

screenData (String)

Serialized JSON representation of the screen.

typename (String)

The name of the object's type.

Example

{
  "accessibilityHidden": true,
  "accessibilityLabel": "abc123",
  "id": "abc123",
  "typename": "abc123",
  "name": "abc123",
  "refreshFrequency": 1,
  "screenData": "abc123",
  "items": ItemType
}

Fields

Name Description

evDiscountRate (Decimal)

Discount rate for Electric Vehicle (EV).

kwhUsage (Decimal)

loadZone (LoadZone)

Override Field to add additional attributes and extend description with possible_errors

loadZoneConsumptionRate (Decimal)

loadZoneConsumptionRateUnitType (UnitType)

Override Field to add additional attributes and extend description with possible_errors

loadZoneDayTimeConsumptionRate (Decimal)

loadZoneDayTimeRateUnitType (UnitType)

Override Field to add additional attributes and extend description with possible_errors

loadZoneNightTimeConsumptionRate (Decimal)

loadZoneNightTimeRateUnitType (UnitType)

Override Field to add additional attributes and extend description with possible_errors

monthlySubscriptionFees (Decimal)

seasonalRates ([SeasonRatesType])

serviceProvider (ServiceProvider)

Override Field to add additional attributes and extend description with possible_errors

serviceProviderConsumptionRate (Decimal)

serviceProviderConsumptionRateUnitType (UnitType)

Override Field to add additional attributes and extend description with possible_errors

serviceProviderStandingRate (Decimal)

serviceProviderStandingRateUnitType (UnitType)

Override Field to add additional attributes and extend description with possible_errors

thermostatDiscountRate (Decimal)

Discount rate for thermostats.

totalApplicableDayRate (Decimal)

totalApplicableDayRateWithMonthlySubscriptionFees (Decimal)

Sum of total applicable day rate rate with the subscription fees. Matches with rate/kwh usage on the EFL.

totalApplicableNightRate (Decimal)

totalApplicableNightRateWithMonthlySubscriptionFees (Decimal)

Sum of total applicable night rate rate with the subscription fees. Matches with rate/kwh usage on the EFL.

totalApplicableRate (Decimal)

totalApplicableRateWithEv (Decimal)

Sum of total EV rate.

totalApplicableRateWithMonthlySubscriptionFees (Decimal)

Sum of total applicable rate with the subscription fees. Matches with rate/kwh usage on the EFL.

totalApplicableRateWithMonthlySubscriptionFeesEv (Decimal)

Sum of total EV rate with the subscription fees. Matches with rate/kwh usage on the EFL.

totalApplicableRateWithMonthlySubscriptionFeesThermostat (Decimal)

Sum of total thermostats rate with the subscription fees. Matches with rate/kwh usage on the EFL.

totalApplicableRateWithThermostat (Decimal)

Sum of total thermostats day rate.

Example

{
  "totalApplicableRate": "1.0",
  "totalApplicableRateWithMonthlySubscriptionFees": "1.0",
  "kwhUsage": "1.0",
  "monthlySubscriptionFees": "1.0",
  "serviceProvider": "AEP_TCC",
  "serviceProviderConsumptionRate": "1.0",
  "serviceProviderStandingRate": "1.0",
  "loadZone": "LZ_HOUSTON",
  "loadZoneConsumptionRate": "1.0",
  "seasonalRates": [SeasonRatesType],
  "totalApplicableDayRate": "1.0",
  "totalApplicableNightRate": "1.0",
  "loadZoneDayTimeConsumptionRate": "1.0",
  "loadZoneNightTimeConsumptionRate": "1.0",
  "totalApplicableDayRateWithMonthlySubscriptionFees": "1.0",
  "totalApplicableNightRateWithMonthlySubscriptionFees": "1.0",
  "serviceProviderStandingRateUnitType": "DAYS_ON_SUPPLY",
  "serviceProviderConsumptionRateUnitType": "DAYS_ON_SUPPLY",
  "loadZoneDayTimeRateUnitType": "DAYS_ON_SUPPLY",
  "loadZoneNightTimeRateUnitType": "DAYS_ON_SUPPLY",
  "loadZoneConsumptionRateUnitType": "DAYS_ON_SUPPLY",
  "evDiscountRate": "1.0",
  "thermostatDiscountRate": "1.0",
  "totalApplicableRateWithEv": "1.0",
  "totalApplicableRateWithThermostat": "1.0",
  "totalApplicableRateWithMonthlySubscriptionFeesEv": "1.0",
  "totalApplicableRateWithMonthlySubscriptionFeesThermostat": "1.0"
}

ConfirmDoubleOptIn

Confirm a requested consent.

This mutation will update the value of the consent associated with the provided token to ACCEPTED.

The possible errors that can be raised are:

  • KT-CT-9016: Consent management not enabled.
  • KT-CT-9020: Invalid consent expiring token.
  • KT-CT-9021: Consent expiring token not found.
  • KT-CT-9022: Consent for given token already accepted.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

consent (ConsentType)

The consent that was created or updated.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "consent": ConsentType
}

Fields

Name Description

code (String)

The code of the consent type.

value (String)

The value to update the consent to.

Example

{
  "code": "abc123",
  "value": "abc123"
}

ConsentType

A consent given by a signing identity for a consent type.

Fields

Name Description

code (String!)

Unique code given to this consent type.

id (BigInt!)

id of the consent.

type (ConsentTypeType)

The type of the consent.

value (ConsentValue!)

Value of the consent.

Example

{
  "id": 1,
  "code": "abc123",
  "value": "ACCEPTED",
  "type": ConsentTypeType
}

ConsentTypeType

A type of consent that a signing identity can accept or reject to.

Fields

Name Description

code (String!)

Unique code given to this consent type.

defaultValue (ConsentValue!)

Default value of the consent type.

description (String!)

Description of the consent type.

name (String!)

Name of the consent type.

Example

{
  "code": "abc123",
  "description": "abc123",
  "name": "abc123",
  "defaultValue": "ACCEPTED"
}

ConstituentConnection

This field is a connection type. Connections are used to implement cursor based pagination.

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([ConstituentEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": ConstituentEdge,
  "totalCount": 1,
  "edgeCount": 1
}

ConstituentEdge

A Relay edge containing a Constituent and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (ConstituentInterface)

The item at the end of the edge

Example

{
  "node": ConstituentInterface,
  "cursor": "abc123"
}

Fields

Name Description

endDate (Date)

End date of the consumption period.

quantity (Decimal)

Amount of energy or resource consumed.

startDate (Date)

Start date of the consumption period.

supplyCharge (Int)

Supply charge amount in minor currency units.

unit (ConsumptionUnit)

usageCost (Int)

Cost for the consumption usage in minor currency units.

Example

{
  "startDate": "2020-01-01",
  "endDate": "2020-01-01",
  "quantity": "1.0",
  "unit": "kWh",
  "usageCost": 1,
  "supplyCharge": 1
}

ConsumptionBreakdownConnectionTypeConnection

This field is a connection type. Connections are used to implement cursor based pagination.

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([ConsumptionBreakdownConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": ConsumptionBreakdownConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

ConsumptionBreakdownConnectionTypeEdge

A Relay edge containing a ConsumptionBreakdownConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (ConsumptionBreakdownType)

The item at the end of the edge

Example

{
  "node": ConsumptionBreakdownType,
  "cursor": "abc123"
}

Fields

Name Description

charges (ChargesBreakdownConnectionTypeConnection)

Charges grouped per displayed period.

marketName (String)

Name of the market the charges are for.

Example

{
  "marketName": "abc123",
  "charges": ChargesBreakdownConnectionTypeConnection
}

Fields

Name Description

band (String)

bandCategory (BandCategory)

Override Field to add additional attributes and extend description with possible_errors

bandSubcategory (String)

currency (String)

description (String)

efls ([EflType])

Returns a list of EFLs that are applicable to the resolved product.

id (String)

loadZone (LoadZone)

Override Field to add additional attributes and extend description with possible_errors

pricePerUnit (Decimal)

Price per unit is returned in decimal format. For example: Decimal('0.10').

seasonalTimeslot (String)

Name of the timeslot for this rate.

serviceProvider (ServiceProvider)

Override Field to add additional attributes and extend description with possible_errors

taxCode (String)

taxable (Boolean)

timeOfUse (TimeOfUse)

Override Field to add additional attributes and extend description with possible_errors

unitType (UnitType)

Override Field to add additional attributes and extend description with possible_errors

Example

{
  "id": "abc123",
  "taxable": true,
  "taxCode": "abc123",
  "loadZone": "LZ_HOUSTON",
  "description": "abc123",
  "serviceProvider": "AEP_TCC",
  "unitType": "DAYS_ON_SUPPLY",
  "currency": "abc123",
  "pricePerUnit": "1.0",
  "efls": [EflType],
  "bandCategory": "STANDING_CHARGE",
  "bandSubcategory": "abc123",
  "band": "abc123",
  "timeOfUse": "DAY",
  "seasonalTimeslot": "abc123"
}

Contract

A legally binding relationship agreed with a subject (e.g. an account).

Fields

Name Description

cancelledAt (DateTime)

Date when the contract was cancelled, null if not cancelled.

identifier (NonEmptyString)

Unique identifier for the contract.

lifecycle (ContractVersion)

The current version information for this contract.

party (ContractParty)

The party (Account or Business) that entered into this contract

signedAt (DateTime)

Date when the contract was signed.

status (ContractStatus)

The status of the contract.

subject ([AccountType])

The accounts impacted by this contract

terms ([TermInterface])

The terms of the contract.

title (String)

Title of the contract.

validFrom (DateTime)

Date from which the contract is valid.

validTo (DateTime)

Date until which the contract is valid, null if the contract is rolling.

Example

{
  "identifier": NonEmptyString,
  "title": "abc123",
  "party": ContractParty,
  "subject": [AccountType],
  "status": "REVOKED",
  "validFrom": "2020-01-01T00:00:00.000Z",
  "validTo": "2020-01-01T00:00:00.000Z",
  "signedAt": "2020-01-01T00:00:00.000Z",
  "cancelledAt": "2020-01-01T00:00:00.000Z",
  "lifecycle": ContractVersion,
  "terms": TermInterface
}

ContractMetaDataType

Represents additional metadata for a contract term.

Fields

Name Description

description (NonEmptyString)

The description of the term.

displayName (NonEmptyString)

The display name of the term.

identifier (NonEmptyString)

The identifier of the term.

isVariable (Boolean)

Whether the term is variable.

metadata (JSONString)

The additional metadata of the contract.

type (NonEmptyString)

The type of the term.

Example

{
  "type": NonEmptyString,
  "displayName": NonEmptyString,
  "description": NonEmptyString,
  "identifier": NonEmptyString,
  "isVariable": true,
  "metadata": {"key": "value"}
}

ContractTerminationInstigated

Contract termination was successfully instigated.

Fields

Name Description

message (String!)

The message to display to the user on termination instigation.

Example

{
  "message": "abc123"
}

ContractVersion

Represents a version of a contract with its effective date.

Fields

Name Description

effectiveFrom (DateTime)

The date from which this version of the contract becomes effective.

versionReference (Int)

The reference number for this contract version.

Example

{
  "versionReference": 1,
  "effectiveFrom": "2020-01-01T00:00:00.000Z"
}

ContributionAgreementType

A single Contribution Agreement.

Fields

Name Description

activeFrom (DateTime)

The start datetime of the agreement.

activeTo (DateTime)

The end datetime of the agreement, if any.

amount (Int)

The amount contributed per interval. Note, this is in the smallest domination that the currecy support. e.g. Pence, Cents, Yen, etc.

contributionScheme (ContributionSchemeType)

The scheme to which the agreement contributes.

id (ID!)

interval (Interval)

The frequency of contributions.

periods (ContributionPeriodConnection)

The periods over which contributions have been made.

Example

{
  "id": "abc123",
  "contributionScheme": ContributionSchemeType,
  "interval": "MONTHLY",
  "activeFrom": "2020-01-01T00:00:00.000Z",
  "activeTo": "2020-01-01T00:00:00.000Z",
  "amount": 1,
  "periods": ContributionPeriodConnection
}

ContributionPeriodConnection

Pagination for contribution periods.

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([ContributionPeriodEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": ContributionPeriodEdge,
  "totalCount": 1,
  "edgeCount": 1
}

ContributionPeriodEdge

A Relay edge containing a ContributionPeriod and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (ContributionPeriodType)

The item at the end of the edge

Example

{
  "node": ContributionPeriodType,
  "cursor": "abc123"
}

ContributionPeriodType

A single Contribution Period.

Fields

Name Description

agreement (ContributionAgreementType!)

fulfilledAt (DateTime)

When the contribution was fulfilled

id (ID!)

periodFrom (DateTime)

The datetime the marks the beginning of the period.

periodTo (DateTime)

The datetime the marks the end of the period.

Example

{
  "id": "abc123",
  "agreement": ContributionAgreementType,
  "fulfilledAt": "2020-01-01T00:00:00.000Z",
  "periodFrom": "2020-01-01T00:00:00.000Z",
  "periodTo": "2020-01-01T00:00:00.000Z"
}

ContributionSchemeType

A single Contribution Scheme.

Fields

Name Description

acceptingContributions (Boolean!)

Is this scheme currently accepting contributions?

code (String!)

displayName (String!)

id (ID!)

taxable (Boolean!)

Are contributions to this scheme taxable?

Example

{
  "id": "abc123",
  "code": "abc123",
  "displayName": "abc123",
  "taxable": true,
  "acceptingContributions": true
}

Fields

Name Description

latitude (Float)

longitude (Float)

Example

{
  "latitude": 1.0,
  "longitude": 1.0
}

CoreSiteworksAppointmentType

An appointment linked to a request

Fields

Name Description

appointmentDate (Date!)

createdAt (DateTime!)

externalReference (String)

The external reference provided by the vendor/contractor for the appointment.

id (UUID!)

jobType (String)

status (OnSiteJobsAppointmentStatus)

The current status of the appointment.

timeSlotEnd (Time)

timeSlotStart (Time)

Example

{
  "id": "500c164d-38c7-4f74-9ac6-be210197e9e4",
  "jobType": "abc123",
  "appointmentDate": "2020-01-01",
  "timeSlotStart": "00:00:00.000Z",
  "timeSlotEnd": "00:00:00.000Z",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "status": "PENDING",
  "externalReference": "abc123"
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([CoreSiteworksRequestConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": CoreSiteworksRequestConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

CoreSiteworksRequestConnectionTypeEdge

A Relay edge containing a CoreSiteworksRequestConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (CoreSiteworksRequestType)

The item at the end of the edge

Example

{
  "node": CoreSiteworksRequestType,
  "cursor": "abc123"
}

CoreSiteworksRequestType

A Siteworks Request

Fields

Name Description

appointments ([CoreSiteworksAppointmentType])

List of appointments linked to this request.

createdAt (DateTime!)

id (UUID!)

lastStatusUpdateAt (DateTime!)

marketSupplyPoints (SupplyPointConnectionTypeConnection)

List of supply points on request.

reason (String)

status (String!)

Example

{
  "id": "500c164d-38c7-4f74-9ac6-be210197e9e4",
  "status": "abc123",
  "reason": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "lastStatusUpdateAt": "2020-01-01T00:00:00.000Z",
  "appointments": [CoreSiteworksAppointmentType],
  "marketSupplyPoints": SupplyPointConnectionTypeConnection
}

Fields

Name Description

costOfChargeId (String)

isSmartCharge (Boolean)

krakenflexDeviceId (String)

reportDate (Date)

totalConsumption (Float)

Consumption in kWh.

totalCostExclTax (Float)

Cost in pence (excl. tax).

totalCostInclTax (Float)

Cost in pence (incl. tax).

Example

{
  "costOfChargeId": "abc123",
  "krakenflexDeviceId": "abc123",
  "reportDate": "2020-01-01",
  "isSmartCharge": true,
  "totalConsumption": 1.0,
  "totalCostExclTax": 1.0,
  "totalCostInclTax": 1.0
}

CreateAPICall

The possible errors that can be raised are:

  • KT-CT-7803: Received an invalid apiExceptionId.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

apiCall (APICallType)

The created APICall.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "apiCall": APICallType
}

CreateAPIException

The possible errors that can be raised are:

  • KT-CT-7801: Received an invalid operationsTeamId.
  • KT-CT-7802: The external identifier already exists.
  • KT-CT-7805: Too many tags associated with this API Exception.
  • KT-CT-7806: Cannot create duplicate tags for the same API exception.
  • KT-CT-7811: Received an invalid assignedUserId.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

apiException (APIExceptionType)

The created APIException.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "apiException": APIExceptionType
}

CreateAPIExceptionEvent

The possible errors that can be raised are:

  • KT-CT-7803: Received an invalid apiExceptionId.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

apiExceptionEvent (APIExceptionEventType)

The created APIExceptionEvent.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "apiExceptionEvent": APIExceptionEventType
}

CreateAPIExceptionNote

The possible errors that can be raised are:

  • KT-CT-7803: Received an invalid apiExceptionId.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

apiException (APIExceptionType)

The created APIExceptionNote.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "apiException": APIExceptionType
}

CreateAccount

The possible errors that can be raised are:

  • KT-US-4101: Cannot create an account.
  • KT-US-4116: Either salesSubchannel or salesAffiliateSubdomain is required.
  • KT-US-4417: Received an invalid state code/name.
  • KT-US-4118: Invalid US state.
  • KT-CT-4123: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

account (CreateAccountOutput)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "account": CreateAccountOutput
}

CreateAccountCharge

Add charges to an account.

The possible errors that can be raised are:

  • KT-CT-5211: The charge reason with the requested code is deprecated.
  • KT-CT-5212: The charge reason with the requested code does not exist.
  • KT-CT-5213: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

accountCharge (AccountChargeType)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "accountCharge": AccountChargeType
}

CreateAccountCredit

Add credits to an account.

The possible errors that can be raised are:

  • KT-CT-5315: Invalid data.
  • KT-CT-5314: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

accountCredit (AccountCreditType)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "accountCredit": AccountCreditType
}

Fields

Name Description

clientMutationId (String)

postRequest (UploadPostRequest)

Example

{
  "postRequest": UploadPostRequest,
  "clientMutationId": "abc123"
}

CreateAccountNote

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-4180: Account note must be a valid string.
  • KT-CT-4196: Unpin at date provided is in the past.
  • KT-CT-4195: Unpin at date provided for an unpinned note.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

account (AccountType)

Account, which has the added note.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "account": AccountType
}

Fields

Name Description

id (String)

Returns the account number.

number (String)

Example

{
  "id": "abc123",
  "number": "abc123"
}

CreateAccountPaymentSchedule

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-3815: No active payment schedule found for this account.
  • KT-CT-3822: Unauthorized.
  • KT-CT-3923: Unauthorized.
  • KT-CT-3941: Invalid data.
  • KT-CT-3942: An unexpected error occurred.
  • KT-CT-3947: An unexpected error occurred.
  • KT-CT-3960: Invalid value for payment day.
  • KT-CT-3961: Cannot update plan-associated payment schedule.
  • KT-CT-3962: No new value provided to update payment schedule.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

schedule (PaymentScheduleType!)

New payment schedule.

Example

{
  "possibleErrors": [PossibleErrorType],
  "schedule": PaymentScheduleType
}

CreateAccountReference

Create an account reference.

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-8310: Invalid data.
  • KT-CT-8311: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

accountReference (AccountReferenceType)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "accountReference": AccountReferenceType
}

CreateAccountReminder

The possible errors that can be raised are:

  • KT-CT-1401: Invalid data.
  • KT-CT-1402: Unable to create account reminder.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

accountReminder (AccountReminder)

Account reminder.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "accountReminder": AccountReminder
}

Create an affiliate link for a new sales agent.

The possible errors that can be raised are:

  • KT-CT-7711: Invalid data.
  • KT-CT-7713: Invalid data.
  • KT-CT-7714: Invalid data.
  • KT-CT-7715: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

affiliateLink (AffiliateLinkType)

The created affiliate link.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "affiliateLink": AffiliateLinkType
}

CreateAffiliateOrganisation

Create an affiliate organisation.

The possible errors that can be raised are:

  • KT-CT-7716: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

affiliateOrganisation (AffiliateOrganisationType)

The created affiliate organisation.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "affiliateOrganisation": AffiliateOrganisationType
}

CreateAffiliateSession

Create a session for an affiliate link.

Fields

Name Description

affiliateSession (AffiliateSessionType)

The created affiliate session

Example

{
  "affiliateSession": AffiliateSessionType
}

CreateAudioRecording

The possible errors that can be raised are:

  • KT-CT-7720: Invalid S3 key format.
  • KT-CT-7721: Link not found.
  • KT-CT-7722: Invalid input for audio recording upload.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

audioRecording (AudioRecordingType)

The created audio recording.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "audioRecording": AudioRecordingType
}

CreateBusiness

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-11108: Invalid data.
  • KT-CT-11109: Invalid data.
  • KT-CT-11110: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

business (BusinessType)

The created business.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "business": BusinessType
}

CreateCallMetadata

The possible errors that can be raised are:

  • KT-CT-11802: Call not found.
  • KT-CT-11806: Call metadata item key cannot be an empty string.
  • KT-CT-11807: A call metadata item with this key already exists for this call.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

call (CallInterface)

The call metadata was attached to.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "call": CallInterface
}

CreateCampaignItems

The possible errors that can be raised are:

  • KT-CT-11501: Voice campaign not found.
  • KT-CT-4178: No account found with given account number.
  • KT-CT-11503: One or more campaign items are invalid and cannot be created.
  • KT-CT-11504: The batch of campaign items is too large.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

batchIdentifier (String)

The identifier for this batch of items to assist in tracking and logging.

campaignItems ([VoiceCampaignItemType])

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "campaignItems": [VoiceCampaignItemType],
  "batchIdentifier": "abc123"
}

CreateComplaint

The possible errors that can be raised are:

  • KT-CT-10801: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

complaint (ComplaintType)

The complaint that has been created.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "complaint": ComplaintType
}

CreateContributionAgreement

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-9601: Invalid data.
  • KT-CT-9602: Unable to create contribution agreement.
  • KT-CT-9605: Contribution amount cannot be 0 or negative.
  • KT-CT-9606: Scheme is not accepting contributions at this time.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

contributionAgreement (ContributionAgreementType)

The created contribution agreement.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "contributionAgreement": ContributionAgreementType
}

CreateCreditTransferPermission

Mutation to create a credit transfer permission.

The possible errors that can be raised are:

  • KT-CT-3822: Unauthorized.
  • KT-CT-3827: The ledger is not valid.
  • KT-CT-3828: At least one of the provided ledgers must be a credit storage ledger.
  • KT-CT-3829: The credit transfer permission already exists.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

validFrom (DateTime)

Datetime when the credit transfer permission is valid.

Example

{
  "possibleErrors": [PossibleErrorType],
  "validFrom": "2020-01-01T00:00:00.000Z"
}

CreateCustomerFeedback

The possible errors that can be raised are:

  • KT-CT-5516: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

customerFeedback (CustomerFeedbackType)

The created customer feedback object.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "customerFeedback": CustomerFeedbackType
}

CreateDepositAgreement

Create a new deposit agreement for the account if it needs one.

The possible errors that can be raised are:

  • KT-CT-4177: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

depositAgreement (CreateDepositAgreementOutput)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "depositAgreement": CreateDepositAgreementOutput
}

Fields

Name Description

depositAmount (Int)

depositRequired (Boolean)

Example

{
  "depositRequired": true,
  "depositAmount": 1
}

CreateExternalAccountEvent

Create an external account event.

The possible errors that can be raised are:

  • KT-CT-7123: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

event (ExternalAccountEvent)

The new event data.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "event": ExternalAccountEvent
}

CreateExternalAccountUserEvent

Create an external account user event.

The possible errors that can be raised are:

  • KT-CT-7123: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

event (ExternalAccountUserEvent)

The new event data.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "event": ExternalAccountUserEvent
}

CreateGoodsPurchase

The possible errors that can be raised are:

  • KT-CT-8206: Invalid data.
  • KT-CT-1131: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

goodsPurchase (GoodsPurchase)

Goods purchase created.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "goodsPurchase": GoodsPurchase
}

CreateGoodsQuote

The possible errors that can be raised are:

  • KT-CT-8202: Invalid data.
  • KT-CT-8205: Unable to create quote.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

goodsQuote (GoodsQuote)

Goods quote created for the customer.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "goodsQuote": GoodsQuote
}

CreateGoodsQuoteWithoutAccount

The possible errors that can be raised are:

  • KT-CT-8202: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

goodsQuote (GoodsQuote)

Goods quote created for the customer.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "goodsQuote": GoodsQuote
}

CreateInboundCall

The possible errors that can be raised are:

  • KT-CT-11805: Invalid input for creating an inbound call.
  • KT-CT-11810: Caller is blocked.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

call (InboundCallType)

The call that was created.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "call": InboundCallType
}

CreateInkInboundMessage

Register an Ink inbound message.

The possible errors that can be raised are:

  • KT-CT-7622: Attachment bucket is invalid.
  • KT-CT-7623: Attachment path is invalid.
  • KT-CT-7621: Attachment not found.
  • KT-CT-7618: Unable to process message.
  • KT-CT-7625: Invalid email address.
  • KT-CT-7630: Message with this message ID has already been processed.
  • KT-CT-7632: The text content of the Ink Inbound Generic Message is too long.
  • KT-CT-7620: Channel not supported.
  • KT-CT-7627: The 'email' object is missing from the payload.
  • KT-CT-7628: The 'generic' object is missing from the payload.
  • KT-CT-7629: The 'post' object is missing from the payload.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

clientMutationId (String)

Deprecated field.

Deprecated

The 'clientMutationId' field is deprecated.

The field is an old relic of an old API framework, and not used by our application.

- Marked as deprecated on 2025-09-08.
- Scheduled for removal on or after 2025-10-20.

message (InkMessage!)

The Ink message that was created.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "message": InkMessage,
  "clientMutationId": "abc123"
}

CreateInkLiveChatMessage

The possible errors that can be raised are:

  • KT-CT-7616: Not yet implemented.
  • KT-CT-1111: Unauthorized.
  • KT-CT-4123: Unauthorized.
  • KT-CT-7642: No account user was found for the given fromHandle.
  • KT-CT-7641: Live Chat message with this message ID has already been processed.
  • KT-CT-7645: The user is not authorized to access this Live Chat.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

liveChatConversation (InkLiveChatConversation)

The live chat conversation.

messageRelayId (String!)

The ID of the Ink Live Chat message that was created.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "liveChatConversation": InkLiveChatConversation,
  "messageRelayId": "abc123"
}

CreateMetadata

Create metadata on an object.

The possible errors that can be raised are:

  • KT-CT-8412: Invalid data.
  • KT-CT-8414: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

metadata (Metadata)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "metadata": Metadata
}

CreateMfaDevice

Create a multi-factor authentication (MFA) device for user.

The possible errors that can be raised are:

  • KT-CT-1128: Unauthorized.
  • KT-CT-1151: MFA device not found.
  • KT-CT-1153: Unable to create MFA device.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

deviceEmail (String)

Email address to send the MFA code by default.

devicePhone (String)

Phone number to send the MFA code by default.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

totpSecret (String)

Secret to setup Time-based One-Time Passwords (TOTP) in your authenticator or password manager manually.

Example

{
  "possibleErrors": [PossibleErrorType],
  "deviceEmail": "abc123",
  "devicePhone": "abc123",
  "totpSecret": "abc123"
}

CreateNewAgreementFromProductSwitchProcess

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-4924: Unauthorized.
  • KT-CT-1509: Unable to create agreement.
  • KT-CT-1507: Agreement product switch date is not within the acceptable range.
  • KT-CT-1510: Product switch process not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

agreement (CommonAgreementType)

The new agreement created.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "agreement": CommonAgreementType
}

CreateOfferGroupForQuoting

Create a quoting offer group.

The possible errors that can be raised are:

  • KT-CT-12401: Unable to create offer group.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

offerGroup (OfferGroupType)

Quoting offer group.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "offerGroup": OfferGroupType
}

CreateOnSiteJobsAppointment

The possible errors that can be raised are:

  • KT-CT-13030: Booking session not found.
  • KT-CT-13025: Booking session has expired.
  • KT-CT-13033: Slot not found.
  • KT-CT-13028: Agent not found.
  • KT-CT-13019: Vendor not found.
  • KT-CT-13034: Appointment already exists for this request.
  • KT-CT-13035: Request is inactive.
  • KT-CT-13032: Request does not exist.
  • KT-CT-13036: Booking service currently unavailable.
  • KT-CT-13037: Appointment reference not provided by booking service.
  • KT-CT-13031: Timeslot is no longer available.
  • KT-CT-13027: Booking system error occurred.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

onSiteJobsAppointment (OnSiteJobsAppointmentType)

The created On-Site Jobs appointment.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "onSiteJobsAppointment": OnSiteJobsAppointmentType
}

CreateOnSiteJobsRequest

The possible errors that can be raised are:

  • KT-CT-13002: Supply point not found.
  • KT-CT-13003: Supply points must belong to the same account.
  • KT-CT-13004: No account found for the given supply points.
  • KT-CT-13005: Supply points must belong to the same property.
  • KT-CT-13006: No properties found for the given supply points.
  • KT-CT-13007: At least one of the request checks failed.
  • KT-CT-13008: At least one of the request checks has warnings.
  • KT-CT-13009: On site jobs Request already exists.
  • KT-CT-13010: No booking adapter found for agent.
  • KT-CT-13011: Appointment with the given external reference and agent already exists for a different request.
  • KT-CT-13012: Viewer is not allowed to create a request.
  • KT-CT-13013: Reporter post init error.
  • KT-CT-13014: Request reason is not supported.
  • KT-CT-13015: Request sub_reason is not supported.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

onSiteJobsRequest (OnSiteJobsRequestType)

The created request.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "onSiteJobsRequest": OnSiteJobsRequestType
}

CreateOpportunity

The possible errors that can be raised are:

  • KT-CT-8912: Funnel not found.
  • KT-CT-8919: Funnel initial stage not set.
  • KT-CT-8911: Unable to create opportunity.
  • KT-CT-8907: Lead not found.
  • KT-CT-8901: Unable to create lead.
  • KT-CT-8902: Unable to create lead.
  • KT-CT-4121: Invalid phone number.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

dateOfCreation (DateTime)

The date the opportunity was created.

funnelCode (String)

The code of the funnel.

opportunityNumber (String)

The unique number of the opportunity.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

stage (String)

The stage of the opportunity.

Example

{
  "possibleErrors": [PossibleErrorType],
  "opportunityNumber": "abc123",
  "dateOfCreation": "2020-01-01T00:00:00.000Z",
  "stage": "abc123",
  "funnelCode": "abc123"
}

CreateOrUpdateLoyaltyCardMutation

Create a Loyalty Card for the given account user.

The possible errors that can be raised are:

  • KT-CT-5412: No account user exists with the given id.
  • KT-CT-8610: Invalid data.
  • KT-CT-8611: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

loyaltyCard (LoyaltyCardType)

Created or updated loyalty card.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "loyaltyCard": LoyaltyCardType
}

CreatePortfolio

Create a new portfolio.

The possible errors that can be raised are:

  • KT-CT-9402: Received an invalid brandCode.
  • KT-CT-9401: Received an invalid operationsTeamId.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

portfolio (PortfolioType)

The created portfolio.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "portfolio": PortfolioType
}

CreatePortfolioUserRole

The possible errors that can be raised are:

  • KT-CT-9403: Received an invalid portfolioId.
  • KT-CT-9404: Received an invalid accountUserId.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

portfolioUserRole (PortfolioUserRoleType)

The created role for a user in association with a portfolio.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "portfolioUserRole": PortfolioUserRoleType
}

CreatePostEvents

Create post delivery events from external vendors.

The possible errors that can be raised are:

  • KT-CT-9907: Post events batch size exceeded.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

createdEventsCount (Int)

Number of events successfully created.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "createdEventsCount": 1
}

CreateProductOutput

Output type for creating a product.

Fields

Name Description

product (SupplyProductType)

The created product.

Example

{
  "product": SupplyProductType
}

CreateQuote

Creates a quote request with quoted products that are available in the given post_code.

The possible errors that can be raised are:

  • KT-CT-4616: Unable to create a quote.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

quote (CreateQuoteOutputType)

Returns a quote request with quoted products that are available in the given post_code.

Example

{
  "possibleErrors": [PossibleErrorType],
  "quote": CreateQuoteOutputType
}

CreateQuoteForAccount

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.
  • KT-CT-4616: Unable to create a quote.
  • KT-CT-4631: Unable to quote for the chosen market.
  • KT-CT-4645: No supply point found belonging to the account for the provided identifier.
  • KT-CT-4924: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

quoteRequest (MarketSupplyQuoteRequestType)

Returns a quote request.

Example

{
  "possibleErrors": [PossibleErrorType],
  "quoteRequest": MarketSupplyQuoteRequestType
}

Fields

Name Description

code (String)

Code generated for a quote request.

isExpired (Boolean)

Indicates whether this quote has expired. A valid quote will return False.

quoteId (ID)

Unique id of the quote.

quotedProducts ([QuotedProducts])

Returns quoted products with estimated rates based on the generated quote request.

Example

{
  "quoteId": "abc123",
  "code": "abc123",
  "quotedProducts": [QuotedProducts],
  "isExpired": true
}

CreateReferral

Use a referral code to create a referral and trigger a referral reward. This is for customers to refer other customers so it only works with friend referrals and not partner referrals. This will try to find a user with given referral code as their personal referral code. If found, it will create an AccountReferral instance for the given account number.

The possible errors that can be raised are:

  • KT-CT-6723: Unauthorized.
  • KT-CT-6710: Unable to create referral.
  • KT-CT-6711: Accounts may not self-refer.
  • KT-CT-6713: Referring and referred account brands do not match.
  • KT-CT-6712: Invalid reference.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

referredAccountRewardAmount (Int)

The reward amount to be issued to the referred account, in smallest currency subunits.

Example

{
  "possibleErrors": [PossibleErrorType],
  "referredAccountRewardAmount": 1
}

CreateReminder

The possible errors that can be raised are:

  • KT-CT-1401: Invalid data.
  • KT-CT-1402: Unable to create account reminder.
  • KT-CT-1403: Missing user or team assignee.
  • KT-CT-1404: This reminder type is deprecated.
  • KT-CT-1405: Both user and team assignee provided.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

reminder (Reminder)

Account reminder.

Example

{
  "possibleErrors": [PossibleErrorType],
  "reminder": Reminder
}

CreateScheduledTransactions

Mutation to create scheduled transactions.

The possible errors that can be raised are:

  • KT-CT-3821: Received neither ledger ID nor ledger number.
  • KT-CT-3830: Invalid action.
  • KT-CT-3831: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

scheduledTransactions ([ScheduledTransactionType])

Example

{
  "possibleErrors": [PossibleErrorType],
  "scheduledTransactions": [ScheduledTransactionType]
}

CreateShellAccountPayload

Create a shell account (a billable account with no property/energy supply).

Fields

Name Description

account (AccountInterface)

billingAddressLine1 (String)

billingAddressLine2 (String)

billingAddressLine3 (String)

billingAddressLine4 (String)

billingAddressLine5 (String)

billingName (String)

billingPeriodDay (Int)

Day to fixed bill on if billingperiodlength set.

billingPeriodLength (String)

For fixed billing accounts only, the length of their billing period. Can be MONTHLY or QUARTERLY.

billingPeriodMonth (Int)

Month to start billing from if billingperiodlength set to QUARTERLY or the multiplier is > 1.

billingPeriodMultiplier (Int)

For fixed billing accounts only, the number the period length is to be multiplied by to get the total period length, i.e. for billing every second month, select 2 combined with a billing period length MONTHLY. Can't be > 1 for quarterly billing.

billingPostcode (String)

billingRichAddress (String)

brand (String)

businessType (String)

clientMutationId (String)

companyName (String)

companyNumber (String)

dateOfBirth (Date)

email (String!)

errors ([ErrorType])

familyName (String!)

givenName (String!)

isBusinessAccount (Boolean)

landline (String)

mobile (String)

password (String)

passwordUpdateToken (String)

portfolioNumber (String)

urn (String)

Example

{
  "portfolioNumber": "abc123",
  "givenName": "abc123",
  "familyName": "abc123",
  "billingName": "abc123",
  "email": "abc123",
  "mobile": "abc123",
  "landline": "abc123",
  "brand": "abc123",
  "dateOfBirth": "2020-01-01",
  "billingAddressLine1": "abc123",
  "billingAddressLine2": "abc123",
  "billingAddressLine3": "abc123",
  "billingAddressLine4": "abc123",
  "billingAddressLine5": "abc123",
  "billingPostcode": "abc123",
  "billingRichAddress": "abc123",
  "billingPeriodLength": "abc123",
  "billingPeriodMultiplier": 1,
  "billingPeriodDay": 1,
  "billingPeriodMonth": 1,
  "isBusinessAccount": true,
  "companyName": "abc123",
  "companyNumber": "abc123",
  "businessType": "abc123",
  "password": "abc123",
  "passwordUpdateToken": "abc123",
  "urn": "abc123",
  "errors": [ErrorType],
  "account": AccountInterface,
  "clientMutationId": "abc123"
}

CreateSmartDeviceToken

Create a SmartDeviceToken object.

The possible errors that can be raised are:

  • KT-CT-7223: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

state (String)

Value to use for state field.

Example

{
  "possibleErrors": [PossibleErrorType],
  "state": "abc123"
}

CreateUSAFileAttachment

Mutation to generate a Pre-signed S3 post request that can be use to upload files to S3.

The possible errors that can be raised are:

  • KT-US-8701: Upload category not found.
  • KT-US-8702: File already exists.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

postRequest (UploadFileAttachmentPostRequest)

Pre-signed S3 post request.

Example

{
  "possibleErrors": [PossibleErrorType],
  "postRequest": UploadFileAttachmentPostRequest
}

Credit

A credit to the customer from the energy retailer.

Fields

Name Description

accountNumber (String)

Unique identifier of the account the transaction belongs to.

amount (Int)

Gross amount including tax (when payable). Refer to the amounts field for a breakdown of this information.

Deprecated

The 'amount' field is deprecated.

Use `amounts` instead for a breakdown of the relevant net, tax, and gross amounts.

- Marked as deprecated on 2023-12-06.
- Scheduled for removal on or after 2024-06-01.

amounts (TransactionAmountType)

The net, tax and gross amounts for the transaction. Note: for payments and repayments, only the net amount is returned.

balanceCarriedForward (Int)

The customer's resulting balance after this transaction has been applied, in the smallest unit of currency.

billingDocumentIdentifier (ID)

The unique identifier for the most recent billing document linked with the transaction.Note: a transaction may be linked with multiple documents, but this field will only return the identifier for the most recent billing document.

createdAt (DateTime)

The date time when the transaction is created.

hasStatement (Boolean)

Returns True if the transaction is linked with a statement.

id (ID)

Unique identifier for the transaction.

isAccountCharge (Boolean)

Deprecated.

Deprecated

The 'isAccountCharge' field is deprecated.

This information is provided by the __typename introspection query.

- Marked as deprecated on 2020-06-19.
- Scheduled for removal on or after 2022-11-15.

isAccountPayment (Boolean)

Deprecated.

Deprecated

The 'isAccountPayment' field is deprecated.

This information is provided by the __typename introspection query.

- Marked as deprecated on 2020-06-19.
- Scheduled for removal on or after 2022-11-15.

isCredit (Boolean)

Deprecated.

Deprecated

The 'isCredit' field is deprecated.

This information is provided by the __typename introspection query.

- Marked as deprecated on 2020-06-19.
- Scheduled for removal on or after 2022-11-15.

isHeld (Boolean)

Whether the statement this transaction is on has been held. A held statement is not sent to a customer automatically, but is instead marked for manual attention by operations staff. Returns False if a statement is not linked with the transaction.

isIssued (Boolean)

Whether this transaction has been issued on any billing document.Note: Look for the most recently issued transaction instead of looking through all transactions as some accounts may have initial transactions that were not issued.This will return False if the transaction is not associated with any billing documents.

isReversed (Boolean!)

note (String)

Returns the note field value for the transaction, which contains additional info.

postedDate (Date)

Date when the transaction was posted to the account.

reasonCode (String)

Returns the reason.

statementId (ID)

Returns None if a statement is not linked with the transaction.

Deprecated

The 'statementId' field is deprecated.

Use `billingDocumentIdentifier` instead.

- Marked as deprecated on 2023-11-30.
- Scheduled for removal on or after 2024-06-01.

title (String)

Human-readable title describing the transaction.

Example

{
  "id": "abc123",
  "postedDate": "2020-01-01",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "accountNumber": "abc123",
  "amount": 1,
  "amounts": TransactionAmountType,
  "balanceCarriedForward": 1,
  "isCredit": true,
  "isAccountCharge": true,
  "isAccountPayment": true,
  "isHeld": true,
  "isIssued": true,
  "title": "abc123",
  "billingDocumentIdentifier": "abc123",
  "statementId": "abc123",
  "isReversed": true,
  "hasStatement": true,
  "note": "abc123",
  "reasonCode": "abc123"
}

Fields

Name Description

status (CreditCheckStatus)

Example

{
  "status": "PASSED"
}

Fields

Name Description

code (String)

The credit reason code.

display (String)

The credit reason display text.

group (String)

The group the credit reason belongs to (if applicable).

isDeprecated (Boolean)

Whether the credit reason is deprecated.

isHidden (Boolean)

Whether the credit reason is hidden.

isTaxExempt (Boolean)

Whether the credit reason is sales tax exempt.

Example

{
  "code": "abc123",
  "display": "abc123",
  "isDeprecated": true,
  "isTaxExempt": true,
  "isHidden": true,
  "group": "abc123"
}

Fields

Name Description

accountNumber (String)

The number of the account linked to this permission.

ledgerNumber (String)

The number of the ledger linked to this permission.

validFrom (DateTime)

The datetime from which the permission is valid.

validTo (DateTime)

The datetime to which the permission is valid.

Example

{
  "ledgerNumber": "abc123",
  "accountNumber": "abc123",
  "validFrom": "2020-01-01T00:00:00.000Z",
  "validTo": "2020-01-01T00:00:00.000Z"
}

Fields

Name Description

accountNumber (String)

The number of the account linked to this permission.

ledgerNumber (String)

The number of the ledger linked to this permission.

validFrom (DateTime)

The datetime from which the permission is valid.

validTo (DateTime)

The datetime to which the permission is valid.

Example

{
  "ledgerNumber": "abc123",
  "accountNumber": "abc123",
  "validFrom": "2020-01-01T00:00:00.000Z",
  "validTo": "2020-01-01T00:00:00.000Z"
}

Fields

Name Description

fromSourceLedgers ([CreditTransferPermissionFromSourceLedgerType])

Permissions for credit transfers when the ledger is the target.

toTargetLedgers ([CreditTransferPermissionToTargetLedgerType])

Permissions for credit transfers when the ledger is the source.

Example


Fields

Name Description

displayName (String)

Product's display name.

fullName (String)

Product's name.

priceHistory ([PricingHistory])

A product's current and historic pricing history.

Example

{
  "fullName": "abc123",
  "displayName": "abc123",
  "priceHistory": [PricingHistory]
}

Fields

Name Description

isEligible (Boolean)

The current eligibility status for a deposit return.

reasonsForIneligibility ([String])

The reasons why the account is currently ineligible for a deposit return.

Example

{
  "isEligible": true,
  "reasonsForIneligibility": ["abc123"]
}

CustomerAcceptQuote

Accepts renewal quote request using the given code and product id.

The possible errors that can be raised are:

  • KT-CT-4623: Unauthorized.
  • KT-CT-4618: Unable to accept given quote.
  • KT-US-4615: Received an invalid quote code.
  • KT-US-4617: Unable to create agreement.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

agreement (AgreementType)

Returns a renewed agreement created after a quote request has been accepted.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "agreement": AgreementType
}

CustomerCreateQuote

Creates a quote request with quoted products that can be served in the given ESI ID's location.

The possible errors that can be raised are:

  • KT-CT-4623: Unauthorized.
  • KT-US-4517: Invalid ESI ID.
  • KT-CT-4616: Unable to create a quote.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

quote (CustomerCreateQuoteOutputType)

Returns a quote request with quoted products that can be served in the given ESI ID's location.

Example

{
  "possibleErrors": [PossibleErrorType],
  "quote": CustomerCreateQuoteOutputType
}

Fields

Name Description

code (String)

Code generated for a quote request.

isExpired (Boolean)

Indicates whether this quote has expired. A valid quote will return False.

quoteId (ID)

Unique id of the quote.

quotedProducts ([QuotedProducts])

Returns quoted products with estimated rates based on the generated quote request.

Example

{
  "quoteId": "abc123",
  "code": "abc123",
  "quotedProducts": [QuotedProducts],
  "isExpired": true
}

CustomerFeedbackFormConnectionTypeConnection

Paginator of Customer Feedback Form.

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([CustomerFeedbackFormConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": CustomerFeedbackFormConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

CustomerFeedbackFormConnectionTypeEdge

A Relay edge containing a CustomerFeedbackFormConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (CustomerFeedbackFormType)

The item at the end of the edge

Example

{
  "node": CustomerFeedbackFormType,
  "cursor": "abc123"
}

Fields

Name Description

id (ID)

The unique identifier for the customer feedback form.

name (String)

The name of the customer feedback form.

Example

{
  "id": "abc123",
  "name": "abc123"
}

Fields

Name Description

id (ID!)

rawScore (Int)

The value attached to the source

submittedAt (DateTime)

The datetime the feedback was submitted

Example

{
  "id": "abc123",
  "rawScore": 1,
  "submittedAt": "2020-01-01T00:00:00.000Z"
}

CustomerRevokeFutureAgreements

Revokes a customer's future agreement in order to recieve a new quote.

The possible errors that can be raised are:

  • KT-CT-4623: Unauthorized.
  • KT-CT-4617: Unable to revoke at least one future agreement.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

successfulRevocation (Boolean)

Outcome of revoking the future agreement.

Example

{
  "possibleErrors": [PossibleErrorType],
  "successfulRevocation": true
}

Fields

Name Description

accountNumber (String!)

The account number.

ledgerNumber (String)

The ledger identifier.

Example

{
  "accountNumber": "abc123",
  "ledgerNumber": "abc123"
}

Fields

Name Description

accountNumber (String!)

The account number.

agency (String!)

The agency.

campaign (String!)

The campaign.

commencementStatus (Boolean!)

Whether the commencement could be applied.

ledgerNumber (String)

The ledger identifier.

Example

{
  "commencementStatus": true,
  "accountNumber": "abc123",
  "ledgerNumber": "abc123",
  "agency": "abc123",
  "campaign": "abc123"
}

Fields

Name Description

accountNumber (String!)

The account number.

commencementStatus (Boolean!)

Whether the update has been applied.

Example

{
  "commencementStatus": true,
  "accountNumber": "abc123"
}

Fields

Name Description

dailyUsage (Decimal)

meterPointId (Int)

meterReading (Decimal)

readAt (String)

source (String)

Example

{
  "meterPointId": 1,
  "readAt": "abc123",
  "meterReading": "1.0",
  "dailyUsage": "1.0",
  "source": "abc123"
}

Dashboard

A list of components which comprise a dashboard screen.

Fields

Name Description

dashboardItems ([SectionType]!)

The list of sections for a dashboard.

id (ID)

Unique identifier of the object.

serialisedDashboardItems (String!)

The serialised dashboard items.

typename (String)

The name of the object's type.

Example

{
  "id": "abc123",
  "typename": "abc123",
  "dashboardItems": SectionType,
  "serialisedDashboardItems": "abc123"
}

Fields

Name Description

endCursor (DateTime)

The cursor of the last item.

hasNextPage (Boolean)

Whether there are more items when paginating forwards.

hasPreviousPage (Boolean)

Whether there are previous items when paginating backwards.

startCursor (DateTime)

The cursor of the first item.

Example

{
  "startCursor": "2020-01-01T00:00:00.000Z",
  "endCursor": "2020-01-01T00:00:00.000Z",
  "hasPreviousPage": true,
  "hasNextPage": true
}

DeauthenticateDevice

De-authenticate a registered device.

The possible errors that can be raised are:

  • KT-CT-4301: Unable to find device for given account.
  • KT-CT-4350: Unable to de-authenticate device.
  • KT-CT-4352: This device cannot currently be de-authenticated.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

krakenflexDevice (DeviceDetailsType)

Override Field to add additional attributes and extend description with possible_errors

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "krakenflexDevice": DeviceDetailsType
}

DeauthenticateFlexDevice

De-authenticate a registered device by device id.

The possible errors that can be raised are:

  • KT-CT-4350: Unable to de-authenticate device.
  • KT-CT-4352: This device cannot currently be de-authenticated.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

krakenflexDevice (DeviceDetailsType)

Override Field to add additional attributes and extend description with possible_errors

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "krakenflexDevice": DeviceDetailsType
}

Fields

Name Description

code (String!)

isActive (Boolean!)

name (String!)

Example

{
  "name": "abc123",
  "code": "abc123",
  "isActive": true
}

Fields

Name Description

code (String!)

deprecatedAt (DateTime)

displayName (String!)

requiresFieldVisit (Boolean!)

Example

{
  "code": "abc123",
  "displayName": "abc123",
  "deprecatedAt": "2020-01-01T00:00:00.000Z",
  "requiresFieldVisit": true
}

Fields

Name Description

agency (DebtCollectionAgencyType)

The agency responsible for the collection proceedings.

amount (Int)

campaign (CollectionCampaignType)

The campaign type of the collection proceedings.

Deprecated

The 'campaign' field is deprecated.

Use `collectionCampaign` instead

- Marked as deprecated on 2025-03-20.
- Scheduled for removal on or after 2025-04-30.

collectionCampaign (DebtCollectionCampaignType)

The campaign type of the collection proceedings.

startedAt (DateTime!)

stopReason (DebtCollectionProceedingStopReason)

stoppedAt (DateTime)

Example

{
  "agency": DebtCollectionAgencyType,
  "campaign": "NONE",
  "amount": 1,
  "startedAt": "2020-01-01T00:00:00.000Z",
  "stoppedAt": "2020-01-01T00:00:00.000Z",
  "stopReason": "BANKRUPT",
  "collectionCampaign": DebtCollectionCampaignType
}

DecimalType

Graphene type object to represent float values

Fields

Name Description

decimalValue (Decimal!)

Value of this field.

Example

{
  "decimalValue": "1.0"
}

DeductLoyaltyPoints

Deduct a set amount of loyalty points from an account.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-5420: Unauthorized.
  • KT-CT-9211: Invalid reason for loyalty points award.
  • KT-CT-9219: Loyalty points user not found.
  • KT-CT-9204: Negative or zero points set.
  • KT-CT-9205: Insufficient Loyalty Points.
  • KT-CT-9208: Invalid posted at datetime.
  • KT-CT-9221: Idempotency key already used on ledger entry.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

ledgerEntry (LoyaltyPointLedgerEntryType)

The ledger entry for the deducted loyalty points

pointsDeducted (Int)

The number of loyalty points that were deducted.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "pointsDeducted": 1,
  "ledgerEntry": LoyaltyPointLedgerEntryType
}

DeeplinkActionType

An action which navigates to the URL of another backend screen.

Fields

Name Description

id (ID)

Unique identifier of the object.

typeName (String)

The name of the action object's type.

typename (String)

The name of the object's type.

url (String!)

The URL to navigate to.

Example

{
  "typeName": "abc123",
  "id": "abc123",
  "typename": "abc123",
  "url": "abc123"
}

DelayerDaysType

Represents delayer days for active payment in a contract.

Note: This type is a stub, and will be fleshed out in the future.

Fields

Name Description

description (NonEmptyString)

The description of the term.

displayName (NonEmptyString)

The display name of the term.

identifier (NonEmptyString)

The identifier of the term.

isVariable (Boolean)

Whether the term is variable.

type (NonEmptyString)

The type of the term.

Example

{
  "type": NonEmptyString,
  "displayName": NonEmptyString,
  "description": NonEmptyString,
  "identifier": NonEmptyString,
  "isVariable": true
}

DeleteAccountReference

Delete a reference for a particular account and namespace.

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-8310: Invalid data.
  • KT-CT-8312: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

accountReference (DeleteAccountReferenceType)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "accountReference": DeleteAccountReferenceType
}

Fields

Name Description

namespace (String!)

The namespace associated with the removed AccountReference.

Example

{
  "namespace": "abc123"
}

DeleteBoostCharge

The possible errors that can be raised are:

  • KT-CT-4301: Unable to find device for given account.
  • KT-CT-4354: Unable to cancel boost charge.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

krakenflexDevice (KrakenFlexDeviceType)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "krakenflexDevice": KrakenFlexDeviceType
}

DeleteMfaDevice

Delete a multi-factor authentication (MFA) device for the authenticated user.

The possible errors that can be raised are:

  • KT-CT-1150: MFA device not found.
  • KT-CT-1154: Unable to delete MFA device.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

deviceDeleted (Boolean)

Flag to indicate if the MFA device has been successfully deleted.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "deviceDeleted": true
}

DeletePushNotificationBinding

The possible errors that can be raised are:

  • KT-CT-5411: Invalid token or no push notification binding found for the given account user.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

status (DeletePushNotificationBindingOutput)

Example

{
  "possibleErrors": [PossibleErrorType],
  "status": "SUCCESSFUL"
}

DeleteThermostatToken

Permanently delete access tokens associated with a given thermostat.

The possible errors that can be raised are:

  • KT-CT-4810: Unable to find matching device for this request.
  • KT-CT-4350: Unable to de-authenticate device.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

status (String)

Example

{
  "possibleErrors": [PossibleErrorType],
  "status": "abc123"
}

Fields

Name Description

acceptedAt (DateTime)

The timestamp at which the customer accepted the deposit agreement.

collectionDate (Date)

The date on which a payment is requested for deposit collection (defaults to current date, if not specified in the deposit policy).

currentEligibilityStatus (CurrentEligibilityStatusOutput)

The current eligibility status for a deposit return.

depositAmount (Int)

The deposit agreement amount.

depositKey (String)

The deposit agreement key (unique).

dueDate (Date)

The date by which the deposit agreement must be fulfilled (defaults to 31-12-9999 i.e. deposit is never late, if not specified in the deposit policy).

fulfilledAt (DateTime)

The timestamp at which the deposit agreement was fulfilled.

returnStrategy (String)

The return strategy used to return the deposit.

Example

{
  "depositKey": "abc123",
  "depositAmount": 1,
  "acceptedAt": "2020-01-01T00:00:00.000Z",
  "fulfilledAt": "2020-01-01T00:00:00.000Z",
  "collectionDate": "2020-01-01",
  "dueDate": "2020-01-01",
  "returnStrategy": "abc123",
  "currentEligibilityStatus": CurrentEligibilityStatusOutput
}

Fields

Name Description

amount (Int)

The amount to be returned in this installment.

dueDate (Date)

The date by which the deposit return installment is due.

status (String)

The status of this return installment.

Example

{
  "dueDate": "2020-01-01",
  "amount": 1,
  "status": "abc123"
}

Fields

Name Description

deviceIdentifier (String)

The id of the device.

readings (Readings)

Get readings from a readable device e.g., a supply point, device, or register.

registers (RegistersConnection)

The registers associated with this device.

Example

{
  "readings": Readings,
  "deviceIdentifier": "abc123",
  "registers": RegistersConnection
}

DeviceChargingSessionConnection

Paginator for device charging session.

Fields

Name Description

edges ([DeviceChargingSessionEdge]!)

Contains the nodes in this connection.

pageInfo (DateTimePageInfo)

Information to aid in DateTime pagination.

Example

{
  "pageInfo": DateTimePageInfo,
  "edges": DeviceChargingSessionEdge
}

DeviceChargingSessionEdge

A Relay edge containing a DeviceChargingSession and its cursor.

Fields

Name Description

cursor (DateTime)

The cursor of the item.

node (DeviceChargingSession)

The item at the end of the edge

Example

{
  "node": DeviceChargingSession,
  "cursor": "2020-01-01T00:00:00.000Z"
}

Fields

Name Description

deviceType (KrakenFlexDeviceTypes)

The type of device.

krakenflexDeviceId (String)

provider (ProviderChoices)

The third party that provides control over this device.

Example

{
  "krakenflexDeviceId": "abc123",
  "provider": "BYD",
  "deviceType": "BATTERIES"
}

DeviceReAuthentication

Information about a device's re-authentication eligibility and status.

Fields

Name Description

isEligible (Boolean)

    Whether the device is eligible for re-authentication.
    If it returns False, then re-authentication is not supported for this device type.
    Please remove and re-add the device to restore connectivity.

Example

{
  "isEligible": true
}

Fields

Name Description

readings (Readings)

Get readings from a readable device e.g., a supply point, device, or register.

registerIdentifier (String)

The id of the register.

Example

{
  "readings": Readings,
  "registerIdentifier": "abc123"
}

DeviceRegistration

Register a device for smart controlling.

Where device refers to batteries, electric vehicles, heat pumps or thermostats.

The possible errors that can be raised are:

  • KT-CT-4324: Device already registered error.
  • KT-CT-4321: Serializer validation error.
  • KT-CT-4312: Unable to register device.
  • KT-CT-4363: No capable devices found.
  • KT-CT-4364: Multiple devices found.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

registeredDeviceIds ([String])

Device ID(s) of the registered device(s).

Example

{
  "possibleErrors": [PossibleErrorType],
  "registeredDeviceIds": ["abc123"]
}

Fields

Name Description

timestamp (DateTime!)

Timestamp of the reading.

value (Float!)

Value of the reading.

Example

{
  "value": 1.0,
  "timestamp": "2020-01-01T00:00:00.000Z"
}

Fields

Name Description

activePowerInKw (DeviceStatusReadingType)

Device charging power in kilowatts (kW) - negative for import, positive for export.

energyInKwh (DeviceStatusReadingType)

Energy stored in the device in kilowatt-hours (kWh).

socPercentage (DeviceStatusReadingType)

State of charge of the battery in % (may not be a whole number).

Example

{
  "activePowerInKw": DeviceStatusReadingType,
  "energyInKwh": DeviceStatusReadingType,
  "socPercentage": DeviceStatusReadingType
}

Fields

Name Description

maxExportInKw (Float)

The maximum export power of the device in kilowatts.

maxImportInKw (Float)

The maximum import power of the device in kilowatts.

pluggedIn (Boolean)

Whether device is connected.

readings (DeviceStatusReadingsType)

Device status telemetry readings.

status (KrakenFlexDeviceStatusChoices)

The lifecycle status of the device.

Deprecated

The 'status' field is deprecated.

Please use the 'devices' query instead.

- Marked as deprecated on 2023-12-06.
- Scheduled for removal on or after 2024-06-06.

suspended (Boolean)

Whether control of the device has been temporarily suspended.

Example

{
  "status": "ONBOARDING",
  "suspended": true,
  "maxImportInKw": 1.0,
  "maxExportInKw": 1.0,
  "pluggedIn": true,
  "readings": DeviceStatusReadingsType
}

DevicesConnection

Pagination for devices.

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([DevicesEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": DevicesEdge,
  "totalCount": 1,
  "edgeCount": 1
}

DevicesEdge

A Relay edge containing a Devices and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (Device)

The item at the end of the edge

Example

{
  "node": Device,
  "cursor": "abc123"
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([DirectDebitInstructionConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": DirectDebitInstructionConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

DirectDebitInstructionConnectionTypeEdge

A Relay edge containing a DirectDebitInstructionConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (DirectDebitInstructionType)

The item at the end of the edge

Example

{
  "node": DirectDebitInstructionType,
  "cursor": "abc123"
}

DirectDebitInstructionType

Direct Debit Instructions

Fields

Name Description

accountHolder (String!)

cardExpiryMonth (Int)

cardExpiryYear (Int)

cardPaymentNetwork (String)

iban (String!)

id (ID!)

instructionType (String!)

lastFourDigitsOfAccountNumber (String)

The last four digits of the account number.

Deprecated

The 'lastFourDigitsOfAccountNumber' field is deprecated.

Use 'maskedAccountIdentifier' for a masked reference to the instruction.

- Marked as deprecated on 2021-12-23.
- Scheduled for removal on or after 2024-01-01.

maskedAccountIdentifier (String)

A masked reference to a recurring payment method.

maskedIban (String)

A masked version of the IBAN.

owners ([PaymentInstructionOwnerType])

The owners of the financial account this instruction represents.

sortCode (String!)

status (String!)

Example

{
  "id": "abc123",
  "status": "abc123",
  "sortCode": "abc123",
  "iban": "abc123",
  "accountHolder": "abc123",
  "instructionType": "abc123",
  "cardPaymentNetwork": "abc123",
  "cardExpiryMonth": 1,
  "cardExpiryYear": 1,
  "lastFourDigitsOfAccountNumber": "abc123",
  "maskedAccountIdentifier": "abc123",
  "maskedIban": "abc123",
  "owners": [PaymentInstructionOwnerType]
}

Fields

Name Description

id (ID!)

language (String!)

loadZone (EFLFileLoadZone!)

productCode (String)

Code of the product.

productDisplayName (String)

serviceProvider (EFLFileServiceProvider!)

url (String)

version (String!)

Example

{
  "id": "abc123",
  "serviceProvider": "AEP_TCC",
  "loadZone": "LZ_HOUSTON",
  "language": "abc123",
  "version": "abc123",
  "url": "abc123",
  "productDisplayName": "abc123",
  "productCode": "abc123"
}

Fields

Name Description

availableFrom (Int)

This field is replacing year.

availableTo (Int)

batterySize (Decimal)

integrationStatus (IntegrationStatus)

Shows the availability status of an integration.

isIntegrationLive (Boolean)

model (String)

supportedProviders ([String])

vehicleId (Int)

year (Int)

Example

{
  "vehicleId": 1,
  "model": "abc123",
  "year": 1,
  "availableFrom": 1,
  "availableTo": 1,
  "batterySize": "1.0",
  "supportedProviders": ["abc123"],
  "isIntegrationLive": true,
  "integrationStatus": "INTERNAL_TESTING"
}

Fields

Name Description

make (String)

models ([ElectricVehicleModelType])

Example

{
  "make": "abc123",
  "models": [ElectricVehicleModelType]
}

Fields

Name Description

deviceId (String)

The identifier of the device associated to this reading.

marketSupplyPointId (String)

The identifier of the market supply point associated to this reading.

readingDirection (ReadingDirectionType)

Reading direction is based on the utility generated or consumed by the customer.

readingFrequencyType (ReadingFrequencyType)

The frequency of the reading.

readingQuality (ReadingQualityType)

Override Field to add additional attributes and extend description with possible_errors

registerId (String)

The identifier of the register associated to this reading.

Example

{
  "readingDirection": "CONSUMPTION",
  "registerId": "abc123",
  "readingQuality": "ACTUAL",
  "readingFrequencyType": "RAW_INTERVAL",
  "marketSupplyPointId": "abc123",
  "deviceId": "abc123"
}

ElectricityMeterPointType

A ElectricityMeterPointType is collection of information that can identify a property.

ElectricityMeterType allows us to retrieve the information that is associated to a given property. This means the type will include all the meters and agreements that are associated with the given property.

You will need the proper permissions to query a property meter(s).

Fields

Name Description

agreements ([AgreementType])

A list of active agreements belonging to an account that is linked to the logged in user.

esiId (String!)

hasCriticalCare (Boolean!)

id (ID!)

loadProfile (String)

Load Profile for the meter point.

loadZone (ElectricityMeterPointLoadZone!)

meters ([ElectricityMeterType])

Meters associated with the property.

serviceProvider (ElectricityMeterPointServiceProvider!)

status (String)

Whether a meter point is ON_SUPPLY, LOST or neither.

Example

{
  "id": "abc123",
  "esiId": "abc123",
  "serviceProvider": "AEP_TCC",
  "loadZone": "LZ_HOUSTON",
  "hasCriticalCare": true,
  "meters": [ElectricityMeterType],
  "agreements": [AgreementType],
  "status": "abc123",
  "loadProfile": "abc123"
}

Fields

Name Description

activeFrom (DateTime!)

activeTo (DateTime)

serialNumber (String!)

Example

{
  "serialNumber": "abc123",
  "activeFrom": "2020-01-01T00:00:00.000Z",
  "activeTo": "2020-01-01T00:00:00.000Z"
}

EmailAttachmentType

Represents a file to attach to a email message.

Fields

Name Description

filename (String!)

The filename of the attachment.

id (ID!)

The ID of the attachment.

temporaryUrl (String)

Temporary URL at which the attachment is available. This URL will expire after approximately an hour. It is intended for redirection purposes, NOT persistence in any form (e.g. inclusion in emails or the body of a web page).

Example

{
  "id": "abc123",
  "filename": "abc123",
  "temporaryUrl": "abc123"
}

Fields

Name Description

eventType (String!)

id (ID!)

The ID of the object

message (EmailType)

Email message of the email event. Returns null for message's sent/received by other user's on the account.

occurredAt (DateTime!)

Example

{
  "id": "abc123",
  "eventType": "abc123",
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "message": EmailType
}

EmailQuote

Sends a follow-up quote email to the provided email.

The possible errors that can be raised are:

  • KT-US-4615: Received an invalid quote code.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

scheduled (Boolean)

Whether the email was scheduled successfully.

Example

{
  "possibleErrors": [PossibleErrorType],
  "scheduled": true
}

EmailType

Represents an email communication

Fields

Name Description

attachments ([EmailAttachmentType])

Attachments of the email message.

channel (String!)

createdAt (DateTime!)

The date and time the email was created.

fromEmail (String!)

The address the email was sent from.

fromNumber (String!)

htmlBody (String)

HTML body of the email message.

id (ID!)

The ID of the email.

recipient (String)

Email recipient.

sender (String)

Email sender.

sentAt (DateTime)

The date and time the email was sent.

subject (String)

Subject line of the email message.

templateCode (String!)

The email template code.

textBody (String)

Text body of the email message.

toAddress (String!)

The email address of the recipient.

toNumber (String!)

Example

{
  "id": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "sentAt": "2020-01-01T00:00:00.000Z",
  "templateCode": "abc123",
  "toAddress": "abc123",
  "fromEmail": "abc123",
  "subject": "abc123",
  "attachments": [EmailAttachmentType],
  "textBody": "abc123",
  "htmlBody": "abc123",
  "toNumber": "abc123",
  "fromNumber": "abc123",
  "channel": "abc123",
  "sender": "abc123",
  "recipient": "abc123"
}

Fields

Name Description

email (String!)

The email address to be checked.

status (VerificationRequestStatus)

The status of verification for associated email.

Example

{
  "email": "abc123",
  "status": "NOT_SENT"
}

Fields

Name Description

deviceId (String)

The identifier of the device associated to this reading.

marketSupplyPointId (String)

The identifier of the market supply point associated to this reading.

readingDirection (ReadingDirectionType)

Reading direction is based on the utility generated or consumed by the customer.

readingFrequencyType (ReadingFrequencyType)

The frequency of the reading.

readingQuality (ReadingQualityType)

Override Field to add additional attributes and extend description with possible_errors

registerId (String)

The identifier of the register associated to this reading.

Example

{
  "readingDirection": "CONSUMPTION",
  "registerId": "abc123",
  "readingQuality": "ACTUAL",
  "readingFrequencyType": "RAW_INTERVAL",
  "marketSupplyPointId": "abc123",
  "deviceId": "abc123"
}

EmbeddedNetworkType

Represents an embedded network that holds multiple embedded properties.

Fields

Name Description

embeddedProperties ([EmbeddedPropertyType])

Get details about properties in an embedded network.

id (ID!)

name (String!)

A unique name/code for the network

Example

{
  "id": "abc123",
  "name": "abc123",
  "embeddedProperties": [EmbeddedPropertyType]
}

EmbeddedPropertyType

Represents an embedded property in an embedded network.

Fields

Name Description

embeddedNetwork (EmbeddedNetworkType!)

id (ID!)

propertyId (ID)

The id of the physical property related to this embedded property type.

Example

{
  "id": "abc123",
  "embeddedNetwork": EmbeddedNetworkType,
  "propertyId": "abc123"
}

EndContributionAgreement

The possible errors that can be raised are:

  • KT-CT-9603: Unable to find contribution agreement.
  • KT-CT-4123: Unauthorized.
  • KT-CT-9604: Unable to end contribution agreement.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

contributionAgreement (ContributionAgreementType)

The created contribution agreement.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "contributionAgreement": ContributionAgreementType
}

Energy

Describes the energy (not power) consumed (e.g. as electricity) or returned (e.g. as heat) by a system over a given span of time.

Differs from Power in that it describes the total amount of energy transferred during a given time frame (not a single point in time).

Fields

Name Description

unit (EnergyUnit!)

The units in which the energy is being measured.

value (Decimal)

The amount of energy (not power) transmitted.

Example

{
  "value": "1.0",
  "unit": "KILOWATT_HOUR"
}

EnergyMixDataType

Energy mix data can include the latest carbon intensity index in a region.

Fields

Name Description

carbonIntensityIndex (String)

Current carbon intensity index.

Example

{
  "carbonIntensityIndex": "abc123"
}

Fields

Name Description

linkState (String)

linkUrl (String)

Example

{
  "linkState": "abc123",
  "linkUrl": "abc123"
}

EnqueueInboundCall

The possible errors that can be raised are:

  • KT-CT-11802: Call not found.
  • KT-CT-11803: Unable to enqueue the call.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

call (InboundCallType)

The call that was enqueued.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "call": InboundCallType
}

EnrollAccountInLoyaltyProgram

Enroll an account into the loyalty program.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-9213: ineligible loyalty points enrollment.
  • KT-CT-9210: Unhandled Loyalty Points exception.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

outcome (EnrollAccountInLoyaltyProgramOutcome)

Outcome of the loyalty points campaign enrollment.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "outcome": EnrollAccountInLoyaltyProgramOutcome
}

Fields

Name Description

hasEnrolled (Boolean)

Whether or not this account has been enrolled in the loyalty points campaign.

Example

{
  "hasEnrolled": true
}

EnrollmentAccountResetPasswordMutation

The possible errors that can be raised are:

  • KT-CT-7323: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

resetStatus (Boolean)

Example

{
  "possibleErrors": [PossibleErrorType],
  "resetStatus": true
}

EnrollmentCancelled

Enrollment was successfully cancelled.

Fields

Name Description

enrollmentProcess (EnrollmentProcess!)

The Enrollment process that was cancelled.

message (String!)

The message to display to the user on Enrollment initiation.

Example

{
  "message": "abc123",
  "enrollmentProcess": EnrollmentProcess
}

EnrollmentInitiated

Enrollment was successfully initiated.

Fields

Name Description

enrollmentProcesses ([EnrollmentProcess]!)

The Enrollment processes that were initiated.

message (String!)

The message to display to the user on Enrollment initiation.

Example

{
  "enrollmentProcesses": EnrollmentProcess,
  "message": "abc123"
}

ErcotMarketData

Real-Time LMPs for Load Zones and Trading Hubs Display

Fields

Name Description

LMP (Float)

Price returned in cents per kWh.

LMP5MinuteDifference (Float)

Price returned in cents per kWh.

RtorpaRtordpaLmp (Float)

Sum of RTORPA+RTORDPA+LMP returned in cents per kWh.

RtorpaRtordpaLmp5MinDifference (Float)

5 Min Change to RTORPA + RTORDPA + LMP returned in cents per kWh.

SettlementPoint (SettlementPointOptions)

Override Field to add additional attributes and extend description with possible_errors

lastUpdatedAt (CustomGrapheneDateTime)

Deprecated

The 'lastUpdatedAt' field is deprecated.

Use `last_updated_at_datetime` instead.

- Marked as deprecated on 2023-09-28.
- Scheduled for removal on or after 2023-12-15.

lastUpdatedAtDatetime (DateTime)

Returns last updated as a datetime object in iso8601 standard.

Example

{
  "SettlementPoint": "HB_BUSAVG",
  "LMP": 1.0,
  "LMP5MinuteDifference": 1.0,
  "RtorpaRtordpaLmp": 1.0,
  "RtorpaRtordpaLmp5MinDifference": 1.0,
  "lastUpdatedAt": CustomGrapheneDateTime,
  "lastUpdatedAtDatetime": "2020-01-01T00:00:00.000Z"
}

Fields

Name Description

field (String!)

messages ([String!]!)

Example

{
  "field": "abc123",
  "messages": "abc123"
}

Fields

Name Description

costCurrency (String!)

Monetary currency of the statistic in ISO-4217 format.

estimatedAmount (Decimal!)

        Monetary cost of the statistic. This is the smallest unit of currency,
        e.g. cents for USD or yen for JPY. Because electricity is priced as a commodity, we must
        account for fractional cents and this field must be a Decimal. Values from this field should
        likely not be used for accounting purposes.

pricePerUnit (PricePerUnit)

Net price per unit of the statistic if applicable.

Example

{
  "estimatedAmount": "1.0",
  "costCurrency": "abc123",
  "pricePerUnit": PricePerUnit
}

ExportReadingsConnection

Pagination for readings representing outgoing utility flow e.g., solar generation.

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([ExportReadingsEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": ExportReadingsEdge,
  "totalCount": 1,
  "edgeCount": 1
}

ExportReadingsEdge

A Relay edge containing a ExportReadings and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (Reading)

The item at the end of the edge

Example

{
  "node": Reading,
  "cursor": "abc123"
}

Fields

Name Description

category (String!)

content (JSONString)

description (String)

eventType (String!)

id (ID!)

occurredAt (DateTime!)

subcategory (String!)

Example

{
  "id": "abc123",
  "eventType": "abc123",
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "category": "abc123",
  "subcategory": "abc123",
  "description": "abc123",
  "content": {"key": "value"}
}

Fields

Name Description

category (String!)

content (JSONString)

description (String)

eventType (String!)

id (ID!)

occurredAt (DateTime!)

subcategory (String!)

Example

{
  "id": "abc123",
  "eventType": "abc123",
  "category": "abc123",
  "subcategory": "abc123",
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "description": "abc123",
  "content": {"key": "value"}
}

ExternalSalesInfoType

GraphQL type representing external sales information.

This type is used to represent sales records that originate from external systems or processes outside of Kraken's direct tracking mechanisms.

Fields

Name Description

salesRecordIdentifier (String)

The unique identifier for the sales record.

Example

{
  "salesRecordIdentifier": "abc123"
}

Fields

Name Description

description (String)

Description of the extra for the parent node.

label (String)

Display label of the extra for the parent node.

value (Decimal)

Value of the extra.

Example

{
  "label": "abc123",
  "description": "abc123",
  "value": "1.0"
}

Fields

Name Description

discountAmount (Decimal)

Magnitude of the discount as decimal ranging between 0 and 0.5.

windGenerationPercentage (Decimal)

The percentage of wind generation.

Example

{
  "windGenerationPercentage": "1.0",
  "discountAmount": "1.0"
}

Fields

Name Description

windPowerProjections ([WindPowerProjection])

Future wind power projections recieved from ERCOT.

Example

{
  "windPowerProjections": [WindPowerProjection]
}

FetchGeneratePaymentFingerprint

The possible errors that can be raised are:

  • KT-CT-12101: Payment instruction not found.
  • KT-CT-12102: Payment vendor not supported.
  • KT-CT-12103: Missing payment metadata from vendor.
  • KT-CT-12104: Unable to fetch or generate payment fingerprint.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

fingerprint (String)

Fetched or generated fingerprint from vendor.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

vendor (String)

Vendor name.

Example

{
  "possibleErrors": [PossibleErrorType],
  "fingerprint": "abc123",
  "vendor": "abc123"
}

Fields

Name Description

field (String)

The name of the GraphQL field for which the rate is limited.

isBlocked (Boolean)

Whether the viewer is currently blocked from making requests to this field due to exceeding the allowed request rate.

rate (String)

Indicates the rate limit allowed for this field (e.g. 10/m).

ttl (Int)

Time to live: The time remaining before the user is unblocked from making requests to this field.

Example

{
  "field": "abc123",
  "rate": "abc123",
  "ttl": 1,
  "isBlocked": true
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([FieldSpecificRateLimitInformationConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": FieldSpecificRateLimitInformationConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

FieldSpecificRateLimitInformationConnectionTypeEdge

A Relay edge containing a FieldSpecificRateLimitInformationConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (FieldSpecificRateLimitInformation)

The item at the end of the edge

Example

{
  "node": FieldSpecificRateLimitInformation,
  "cursor": "abc123"
}

Fields

Name Description

identifierType (String)

The ID type. Currently only 'meter_point' is supported.

identifierValue (ID)

The ID to be checked.

isInRiskList (Boolean)

Returns True if the risk identifier is in the risk list.

riskLevel (Decimal)

Returns the level of risk for the supplied object between 0.0 and 1.0. Higher is worse.

Example

{
  "identifierValue": "abc123",
  "identifierType": "abc123",
  "riskLevel": "1.0",
  "isInRiskList": true
}

Fields

Name Description

max (Decimal)

The maximum value this constraint allows.

min (Decimal)

The minimum value this constraint allows.

Example

{
  "min": "1.0",
  "max": "1.0"
}

Fields

Name Description

id (Int!)

The unique id of the device preference schedule setting.

max (Decimal)

The maximum value a preference can be set to (inclusive).

maxConstraint (PreferenceConstraint)

The constraint applied to the max value.

min (Decimal)

The minimum value a preference can be set to (inclusive).

minConstraint (PreferenceConstraint)

The constraint applied to the min value.

step (Decimal!)

The step size preference can be set to.

targetConstraint (PreferenceConstraint)

The constraint applied to the target value.

timeFrom (Time)

The minimum time a preference can be set to (inclusive).

timeStep (Int!)

The step amount (in minutes) a preference schedule time can be set.

timeTo (Time)

The maximum time a preference can be set to (inclusive).

Example

{
  "id": 1,
  "timeFrom": "00:00:00.000Z",
  "timeTo": "00:00:00.000Z",
  "timeStep": 1,
  "min": "1.0",
  "max": "1.0",
  "step": "1.0",
  "minConstraint": PreferenceConstraint,
  "maxConstraint": PreferenceConstraint,
  "targetConstraint": PreferenceConstraint
}

Fields

Name Description

deviceType (String!)

The device type of the setting.

id (Int!)

The unique id of the device preference setting.

mode (PreferencesModeChoices!)

The mode of the setting.

scheduleSettings ([FlexDevicePreferenceScheduleSettingInterface]!)

Scheduled preference settings.

unit (PreferencesUnitChoices!)

The unit of the min and max values in the preferences setting.

Example

{
  "id": 1,
  "deviceType": "abc123",
  "mode": "CHARGE",
  "unit": "CELSIUS",
  "scheduleSettings": FlexDevicePreferenceScheduleSettingInterface
}

FloatType

Graphene type object to represent float values

Fields

Name Description

floatValue (Float!)

Value of this field.

Example

{
  "floatValue": 1.0
}

Fields

Name Description

effectiveAt (DateTime!)

The time at which forced reauthentication is effective. Kraken and refresh tokens issued before this time will be invalid.

tokensInvalidated (Boolean!)

Reports whether the mutation applied successfully. Should always be 'true'.

Example

{
  "tokensInvalidated": true,
  "effectiveAt": "2020-01-01T00:00:00.000Z"
}

Fields

Name Description

content (JSONString)

errors ([SerializerFieldErrorsType])

id (Int)

Example

{
  "id": 1,
  "content": {"key": "value"},
  "errors": [SerializerFieldErrorsType]
}

FractionSizeType

A fractional measurement.

Fields

Name Description

fraction (Decimal!)

The fractional value.

id (ID)

Unique identifier of the object.

typename (String)

The name of the object's type.

Example

{
  "id": "abc123",
  "typename": "abc123",
  "fraction": "1.0"
}

Fields

Name Description

isInSuspiciousList (Boolean)

Returns True if the meter point ID is in the list of suspicious meter point IDs.

meterPointId (String)

The meter point ID.

Example

{
  "meterPointId": "abc123",
  "isInSuspiciousList": true
}

FulfilmentType

Represents an amount of money that can be used to fulfil an obligation.

Fields

Name Description

amount (Int!)

The amount of the fulfilment (in minor currency units), unsigned.

sourceIdentifier (String)

The database ID of the fulfilment source, e.g. the database ID of the payment.

sourceType (FulfilmentSourceType)

The type of the fulfilment source, e.g. PAYMENT.

Example

{
  "sourceType": "UNKNOWN",
  "sourceIdentifier": "abc123",
  "amount": 1
}

FundingSourceAmountConnectionTypeConnection

This field is a connection type. Connections are used to implement cursor based pagination.

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([FundingSourceAmountConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": FundingSourceAmountConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

FundingSourceAmountConnectionTypeEdge

A Relay edge containing a FundingSourceAmountConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (FundingSourceAmountType)

The item at the end of the edge

Example

{
  "node": FundingSourceAmountType,
  "cursor": "abc123"
}

Fields

Name Description

amount (Int)

Amount used from a funding source in minor currency.

reason (String)

Reason why the funding source was used.

Example

{
  "reason": "abc123",
  "amount": 1
}

GasFiltersOutput

Filter measurements by gas parameters.

Fields

Name Description

deviceId (String)

The identifier of the device associated to this reading.

marketSupplyPointId (String)

The identifier of the market supply point associated to this reading.

readingFrequencyType (ReadingFrequencyType)

The frequency of the reading.

registerId (String)

The identifier of the register associated to this reading.

Example

{
  "registerId": "abc123",
  "readingFrequencyType": "RAW_INTERVAL",
  "marketSupplyPointId": "abc123",
  "deviceId": "abc123"
}

GenerateAffiliatesAudioRecordingPreSignedUrl

Generate a pre-signed URL for uploading a audio file for use with affiliates.

Fields

Name Description

affiliatesAudioRecordingPreSignedUrl (AffiliateAudioRecordingPresignedPostType)

Input fields required to generate a presigned S3 post for affiliates audio recording.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "affiliatesAudioRecordingPreSignedUrl": AffiliateAudioRecordingPresignedPostType
}

GenerateInkPresignedUrl

The possible errors that can be raised are:

  • KT-CT-7620: Channel not supported.
  • KT-CT-7618: Unable to process message.
  • KT-CT-7624: Error when generating the presigned URL.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

fields (JSONString!)

Presigned post fields required to upload the file.

key (String!)

The key for the item.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

uploadUrl (String!)

A presigned URL for the user to upload to the quarantine bucket.

Example

{
  "possibleErrors": [PossibleErrorType],
  "uploadUrl": "abc123",
  "key": "abc123",
  "fields": {"key": "value"}
}

GeneratePreSignedToken

Mutation to generate a pre-signed token.

The pre-signed, expiring and opaque tokens will be swapped for a limited scope JWT (Kraken Token).

The possible errors that can be raised are:

  • KT-CT-1128: Unauthorized.
  • KT-CT-1120: The Kraken Token has expired.
  • KT-CT-1131: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

scope (PreSignedTokenScope)

token (String)

tokenExpiryDatetime (DateTime)

Example

{
  "possibleErrors": [PossibleErrorType],
  "token": "abc123",
  "tokenExpiryDatetime": "2020-01-01T00:00:00.000Z",
  "scope": "SUBMIT_METER_READINGS"
}

GenericBackendScreen

A generic backend screen that can be used to define any type of screen.

Fields

Name Description

name (String!)

The name of the screen.

refreshFrequency (Int)

The refresh / polling frequency in milliseconds.

screenData (String)

Serialized JSON representation of the screen.

Example

{
  "name": "abc123",
  "refreshFrequency": 1,
  "screenData": "abc123"
}

GetEmbeddedSecretForNewPaymentInstruction

Get the client secret needed to create a new payment instruction using an embedded form.

The possible errors that can be raised are:

  • KT-CT-4177: Unauthorized.
  • KT-CT-3822: Unauthorized.
  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

secretKey (String)

Example

{
  "possibleErrors": [PossibleErrorType],
  "secretKey": "abc123"
}

GetEmbeddedSecretForNewPaymentInstructionWithoutAccount

Get the client secret needed to create a new stored payment instruction using an embedded form.

This mutation is specifically for saving payment methods for future use, without immediately creating a payment instruction tied to a specific ledger or account.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

secretKey (String)

The client secret needed to create a new stored payment instruction.

Example

{
  "possibleErrors": [PossibleErrorType],
  "secretKey": "abc123"
}

GetHostedUrlForNewPaymentInstruction

Get external URL where the user can set up a payment instruction.

The possible errors that can be raised are:

  • KT-CT-1128: Unauthorized.
  • KT-CT-3822: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

url (String)

URL at which payment instruction can be set up.

Example

{
  "possibleErrors": [PossibleErrorType],
  "url": "abc123"
}

GetOrCreateShellAccountForOpportunity

The possible errors that can be raised are:

  • KT-CT-8903: Unable to update opportunity.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

accountNumber (String)

The account number of the newly created or existing account.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "accountNumber": "abc123"
}

Fields

Name Description

code (String)

Code generated for a quote request.

isExpired (Boolean)

Indicates whether this quote has expired. A valid quote will return False.

quoteId (ID)

Unique id of the quote.

quotedProducts ([QuotedProducts])

Returns quoted products with estimated rates based on the generated quote request.

Example

{
  "quoteId": "abc123",
  "code": "abc123",
  "quotedProducts": [QuotedProducts],
  "isExpired": true
}

Fields

Name Description

thermostats ([GetThermostatDetailsType])

Example

{
  "thermostats": [GetThermostatDetailsType]
}

GetThermostatDetailsType

A smart thermostat device associated with this Kraken account.

Fields

Name Description

currentTemp (String)

Device's reported current indoor temperature, in F.

deviceType (String)

Device type.

deviceVendor (String)

Device vendor.

enabled (Boolean)

Whether this device can be controlled by Kraken.

hasActiveHold (Boolean)

Hold is currently in effect.

hvacMode (String)

HVAC operations mode.

id (String)

Unique device ID.

name (String)

User-fiendly name for this device.

tokenStatus (TokenStatuses)

Override Field to add additional attributes and extend description with possible_errors

Example

{
  "id": "abc123",
  "name": "abc123",
  "currentTemp": "abc123",
  "deviceType": "abc123",
  "deviceVendor": "abc123",
  "enabled": true,
  "hvacMode": "abc123",
  "hasActiveHold": true,
  "tokenStatus": "NEW"
}

Fields

Name Description

currency (String)

Currency.

grossAmount (Float)

Gross amount.

netAmount (Float)

Net amount.

type (String)

Grant type.

Example

{
  "type": "abc123",
  "netAmount": 1.0,
  "grossAmount": 1.0,
  "currency": "abc123"
}

Fields

Name Description

availableFrom (Date)

Product available from.

availableTo (Date)

Product available to.

code (String)

Product code.

currency (String)

Currency.

customerName (String)

Product customer name.

description (String)

Product description.

grossPricePerUnit (Float)

Gross price per unit.

id (Int)

Product ID.

internalName (String)

Product internal name.

marketName (String)

Market of the product.

notes (String)

Product notes.

pricePerUnit (Float)

Price per unit.

productType (GoodsProductType)

Type of the product.

Example

{
  "id": 1,
  "marketName": "abc123",
  "productType": GoodsProductType,
  "code": "abc123",
  "internalName": "abc123",
  "customerName": "abc123",
  "notes": "abc123",
  "description": "abc123",
  "availableFrom": "2020-01-01",
  "availableTo": "2020-01-01",
  "pricePerUnit": 1.0,
  "grossPricePerUnit": 1.0,
  "currency": "abc123"
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([GoodsProductConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": GoodsProductConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

GoodsProductConnectionTypeEdge

A Relay edge containing a GoodsProductConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (GoodsProduct)

The item at the end of the edge

Example

{
  "node": GoodsProduct,
  "cursor": "abc123"
}

Fields

Name Description

code (String)

Product type code.

internalName (String)

Product type name.

Example

{
  "code": "abc123",
  "internalName": "abc123"
}

Fields

Name Description

clientParams (JSONString)

Client parameters of the purchase.

code (String)

Purchase code.

goodsGrants ([GoodsGrant])

Grants that apply in this purchase.

goodsSaleItems ([GoodsSaleItem])

Sale items in this purchase.

ledgerId (ID)

Ledger ID associated to the purchase.

Deprecated

The 'ledgerId' field is deprecated.

Please use 'ledgerNumber' instead. This is in the form of 'L-123456789A'

- Marked as deprecated on 2024-10-22.
- Scheduled for removal on or after 2025-06-25.

ledgerNumber (String)

The ledger number associated to the purchase.

marketName (String!)

Market name of the purchase.

marketParams (JSONString)

Market parameters of the purchase.

Example

{
  "code": "abc123",
  "ledgerId": "abc123",
  "ledgerNumber": "abc123",
  "goodsSaleItems": [GoodsSaleItem],
  "goodsGrants": [GoodsGrant],
  "marketName": "abc123",
  "marketParams": {"key": "value"},
  "clientParams": {"key": "value"}
}

Fields

Name Description

code (String)

Code of the quote.

goodsQuotedProducts ([GoodsQuotedProduct])

Products of this quote.

hasQuoteExpired (Boolean)

Indicates whether or not the quote is expired.

id (ID)

ID of the quote.

quotedAt (DateTime)

Date and time when the quote was created.

totalNetAmount (Int)

Total net amount of the quote in cents.

Example

{
  "id": "abc123",
  "code": "abc123",
  "totalNetAmount": 1,
  "quotedAt": "2020-01-01T00:00:00.000Z",
  "goodsQuotedProducts": [GoodsQuotedProduct],
  "hasQuoteExpired": true
}

Fields

Name Description

id (ID)

The ID of the quote share.

Example

{
  "id": "abc123"
}

Fields

Name Description

currency (String)

Currency.

netAmount (Int)

Net amount.

numberOfUnits (Int)

Number of units.

pricePerUnit (Int)

Price per unit.

product (String)

Product code.

Example

{
  "product": "abc123",
  "numberOfUnits": 1,
  "pricePerUnit": 1,
  "netAmount": 1,
  "currency": "abc123"
}

Fields

Name Description

currency (String)

Currency.

grossAmount (Float)

Gross amount.

netAmount (Float)

Net amount.

numberOfUnits (Int)

Number of units.

pricePerUnit (Float)

Price per unit.

product (String)

Product code.

Example

{
  "product": "abc123",
  "numberOfUnits": 1,
  "pricePerUnit": 1.0,
  "netAmount": 1.0,
  "grossAmount": 1.0,
  "currency": "abc123"
}

Fields

Name Description

powerInKw (Decimal)

The current power being imported from or exported to the grid in kW. A negative value indicates power is being imported from the grid; a positive value indicates power is being exported to the grid.

Example

{
  "powerInKw": "1.0"
}

GuaranteeOfOriginConfigurationType

Configuration for Guarantee of Origin term, defining percentage of energy from renewable sources.

Fields

Name Description

description (NonEmptyString)

The description of the term.

displayName (NonEmptyString)

The display name of the term.

guaranteeOfOriginPercentage (GuaranteeOfOriginPercentage)

The percentage of the guarantee of origin.

identifier (NonEmptyString)

The identifier of the term.

isVariable (Boolean)

Whether the term is variable.

type (NonEmptyString)

The type of the term.

Example

{
  "type": NonEmptyString,
  "displayName": NonEmptyString,
  "description": NonEmptyString,
  "identifier": NonEmptyString,
  "isVariable": true,
  "guaranteeOfOriginPercentage": "ZERO"
}

HardshipAgreementType

Represents a Hardship Agreement for a particular Account.

Fields

Name Description

hardshipDetails (String!)

These are internal notes detailing the hardship.

hardshipEntryReason (HardshipAgreementHardshipEntryReason)

hardshipType (HardshipAgreementHardshipType!)

id (ID!)

paymentPlanDetails (String!)

startDate (Date!)

Example

{
  "id": "abc123",
  "hardshipType": "DEATH_IN_FAMILY",
  "hardshipDetails": "abc123",
  "hardshipEntryReason": "SELF_IDENTIFIED",
  "paymentPlanDetails": "abc123",
  "startDate": "2020-01-01"
}

Fields

Name Description

isHeld (Boolean)

Whether a statement is currently held.

reason (String)

Reason for statement being held.

Example

{
  "isHeld": true,
  "reason": "abc123"
}

ImageType

A media element containing an image.

Fields

Name Description

accessibilityHidden (Boolean)

Whether the element is hidden from view.

accessibilityLabel (String)

Accessible description of the element.

horizontalAlignment (Alignment)

The horizontal alignment of the media.

id (ID)

Unique identifier of the object.

mediaUrl (String!)

The resource URL of the media.

typename (String)

The name of the object's type.

width (ItemSizeType)

The measurement of the element.

Example

{
  "width": ItemSizeType,
  "mediaUrl": "abc123",
  "horizontalAlignment": "START",
  "accessibilityHidden": true,
  "accessibilityLabel": "abc123",
  "id": "abc123",
  "typename": "abc123"
}

ImportReadingsConnection

Pagination for readings representing incoming utility flow e.g., usage or consumption..

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([ImportReadingsEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": ImportReadingsEdge,
  "totalCount": 1,
  "edgeCount": 1
}

ImportReadingsEdge

A Relay edge containing a ImportReadings and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (Reading)

The item at the end of the edge

Example

{
  "node": Reading,
  "cursor": "abc123"
}

Fields

Name Description

recent (Int)

The average number of seconds passed before an inbound call is answered.

This value represents the calls received in the last 30 minutes.

yesterday (Int)

The average number of seconds passed before an inbound call is answered.

This value represents the calls received on the previous day.

Example

{
  "yesterday": 1,
  "recent": 1
}

Fields

Name Description

account (AccountType)

If known, this is the account that a call is about. For inbound calls, we attempt to identify the account based on the phone number of the incoming call. For outbound calls, the account will be automatically set if the call was initiated from an account page. For all call types, the account can be updated, for example to correct a misidentification of an incoming call.

id (ID!)

The ID of the call.

initialCallerIdentification (PhoneNumberIdentificationType!)

When an inbound call is received, we identify all entities linked to the phone number of the caller.

metadata ([CallMetadataItemType]!)

Metadata related to the call, for example metrics or data passed via an interactive voice response (IVR).

Example

{
  "id": "abc123",
  "account": AccountType,
  "metadata": CallMetadataItemType,
  "initialCallerIdentification": PhoneNumberIdentificationType
}

Fields

Name Description

escalationStartAt (DateTime)

The escalation start date for the product rate override configuration.

indexCode (String)

The index code for the product rate override configuration.

Example

{
  "indexCode": "abc123",
  "escalationStartAt": "2020-01-01T00:00:00.000Z"
}

Fields

Name Description

accountNumber (String)

The account number of the newly created account or the existing account to be re-used.

isNewAccount (Boolean)

Was a new account created.

Example

{
  "isNewAccount": true,
  "accountNumber": "abc123"
}

Fields

Name Description

isNewUser (Boolean)

Was a new user created.

userNumber (String)

The user number of the newly created user or the existing user to be re-used.

Example

{
  "isNewUser": true,
  "userNumber": "abc123"
}

InitiateHostedStandalonePayment

Initiate a standalone payment and return the url where the customer can complete it.

The possible errors that can be raised are:

  • KT-CT-1128: Unauthorized.
  • KT-CT-3822: Unauthorized.
  • KT-CT-3943: Invalid ledger.
  • KT-CT-3957: No collection method provided.
  • KT-CT-3958: Provide either ledger ID or ledger number.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

payment (InitiateHostedStandalonePaymentOutput)

The details required to refer to and complete a hosted payment.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "payment": InitiateHostedStandalonePaymentOutput
}

InitiateHostedStandalonePaymentOutput

Tokens required to collect and retrieve a standalone payment.

Fields

Name Description

retrievalToken (String!)

The retrieval token for this standalone payment.

url (String!)

The url for the customer to complete the payment.

Example

{
  "retrievalToken": "abc123",
  "url": "abc123"
}

InitiateMoveOut

Mutation for the initiation of house move out (MVO).

The possible errors that can be raised are:

  • KT-CT-6623: Unauthorized.
  • KT-US-6619: Can't Perform house move out (MVO).
  • KT-US-6614: Unauthorized. Can't perform a house move out (MVO).
  • KT-US-6615: House move out (MVO) process in progress.
  • KT-US-6617: House move-out not possible. Move-out date can't be before today.
  • KT-CT-4922: Unauthorized.
  • KT-US-6616: Can't Perform House move out (MVO). Property must have exactly 1 meter point attached to it.
  • KT-US-6618: Can't Perform house move out (MVO).
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

initiateMoveOutData (InitiateMoveOutOutputType)

Returns True if request was successful, False otherwise.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "initiateMoveOutData": InitiateMoveOutOutputType
}

Fields

Name Description

moveOutRequest (Boolean)

Returns True if request was successful, False otherwise.

Example

{
  "moveOutRequest": true
}

InitiateProductSwitch

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-4619: Quote with given code not found.
  • KT-CT-4624: Unable to accept the given product code.
  • KT-CT-4924: Unauthorized.
  • KT-CT-4626: No product selected for the given quote code.
  • KT-CT-4719: No supply point found for identifier provided.
  • KT-CT-1509: Unable to create agreement.
  • KT-CT-1507: Agreement product switch date is not within the acceptable range.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

productCode (String!)

The selected product for a specific product switch.

switchDate (Date!)

The date at which the product switch becomes effective.

Example

{
  "possibleErrors": [PossibleErrorType],
  "productCode": "abc123",
  "switchDate": "2020-01-01"
}

InitiateStandalonePayment

Initiate a standalone payment and return the client secret required to complete it.

The possible errors that can be raised are:

  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-4177: Unauthorized.
  • KT-CT-3822: Unauthorized.
  • KT-CT-3943: Invalid ledger.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

payment (InitiateStandalonePaymentOutput)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "payment": InitiateStandalonePaymentOutput
}

InitiateStandalonePaymentOutput

Tokens required to collect and retrieve a standalone payment.

Fields

Name Description

retrievalToken (String!)

The retrieval token for this standalone payment.

secretToken (String!)

The secret used to collect the payment.

Example

{
  "retrievalToken": "abc123",
  "secretToken": "abc123"
}

InitiateTransferOfService

Mutation for initiating a transfer of service.

The possible errors that can be raised are:

  • KT-CT-6623: Unauthorized.
  • KT-CT-4922: Unauthorized.
  • KT-US-4519: TDSP outside of supported service areas.
  • KT-US-4415: Unable to find address for ESI ID.
  • KT-US-6613: Unable to transfer service.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

initiateTransferOfServiceData (InitiateTransferOfServiceOutputType)

Returns new account number.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "initiateTransferOfServiceData": InitiateTransferOfServiceOutputType
}

Fields

Name Description

newAccountNumber (String)

New account number.

Example

{
  "newAccountNumber": "abc123"
}

Fields

Name Description

icon (String)

The icon code point.

id (ID!)

The ID of the object

name (String!)

The ink bucket name.

Example

{
  "id": "abc123",
  "name": "abc123",
  "icon": "abc123"
}

Fields

Name Description

all ([InkContactChannelIdentity!]!)

All contacts for this conversation.

default (InkContactChannelIdentity)

The default contact for this conversation.

Example


Fields

Name Description

channel (InkCommunicationChannel!)

The channel of the contact.

displayName (String!)

The name to display to the user.

handle (String!)

The handle.

Example

{
  "channel": "EMAIL",
  "handle": "abc123",
  "displayName": "abc123"
}

Fields

Name Description

accountUsers ([AccountUserType!])

The account users on the conversation.

buckets ([InkBucket!])

The buckets the conversation is currently in.

contactChannelIdentities (InkContactChannelIdentities!)

The contact channel identities associated with this conversation.

events (InkConversationEventsConnection!)

Conversation events.

id (ID!)

status (InkConversationStatus!)

The status of the conversation.

Example

{
  "id": "abc123",
  "status": "OPEN",
  "contactChannelIdentities": InkContactChannelIdentities,
  "accountUsers": [AccountUserType],
  "events": InkConversationEventsConnection,
  "buckets": [InkBucket]
}

Fields

Name Description

edges ([InkConversationEventsEdge!]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

Example

{
  "pageInfo": PageInfo,
  "edges": InkConversationEventsEdge
}

InkConversationEventsEdge

A Relay edge containing a InkConversationEvents and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (InkConversationEvent!)

The item at the end of the edge

Example

{
  "node": InkConversationEvent,
  "cursor": "abc123"
}

InkEmail

This type wraps around the Message type for emails.

Fields

Name Description

attachments ([InkMessageAttachment!]!)

Attachments on the message.

cc ([String!]!)

CC recipients on the message.

contactChannelIdentity (InkContactChannelIdentity!)

The contact channel identity.

delivery (InkMessageDelivery!)

The delivery status of the message.

direction (InkMessageDirection!)

The direction of the email.

displayContent (String!)

The content of the message.

fromHandle (String!)

From email address.

isChannelEmail (Boolean!)

Is this an message an email.

occurredAt (DateTime!)

The time the message was sent/received.

subject (String!)

The email subject.

tags ([InkTag!]!)

All Tags associated with a message.

toHandles ([String!])

The addresses that the message was sent to.

Example

{
  "direction": "INBOUND",
  "toHandles": ["abc123"],
  "fromHandle": "abc123",
  "delivery": InkMessageDelivery,
  "contactChannelIdentity": InkContactChannelIdentity,
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "subject": "abc123",
  "displayContent": "abc123",
  "attachments": InkMessageAttachment,
  "cc": "abc123",
  "isChannelEmail": true,
  "tags": InkTag
}

InkGenericMessage

This message type is used for messages that belong to contact channels without a more granular message type.

Fields

Name Description

contactChannelIdentity (InkContactChannelIdentity!)

The contact channel identity.

delivery (InkMessageDelivery!)

The delivery status.

direction (InkMessageDirection!)

The direction of the message.

displayContent (String!)

The content of the message.

fromHandle (String!)

The identity the message was sent from.

id (ID!)

The ID of the object

occurredAt (DateTime!)

The time the message was sent/received at.

toHandle (String!)

The identity the message was sent to.

Example

{
  "id": "abc123",
  "direction": "INBOUND",
  "fromHandle": "abc123",
  "toHandle": "abc123",
  "delivery": InkMessageDelivery,
  "contactChannelIdentity": InkContactChannelIdentity,
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "displayContent": "abc123"
}

InkLine

This type wraps around the Message type for LINE message.

Fields

Name Description

attachments ([InkMessageAttachment!]!)

Attachments on the LINE message.

contactChannelIdentity (InkContactChannelIdentity!)

The contact channel identity.

delivery (InkMessageDelivery!)

The delivery status of the message.

direction (InkMessageDirection!)

The direction of the message.

fromHandle (String!)

From LINE id.

isChannelLine (Boolean!)

Is this a LINE message.

lineMessage (LineMessage!)

The line message content.

occurredAt (DateTime!)

The time the message was sent/received.

tags ([InkTag!]!)

All Tags associated with a message.

toHandle (String!)

To LINE id.

Example

{
  "direction": "INBOUND",
  "fromHandle": "abc123",
  "toHandle": "abc123",
  "delivery": InkMessageDelivery,
  "contactChannelIdentity": InkContactChannelIdentity,
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "lineMessage": LineMessage,
  "isChannelLine": true,
  "attachments": InkMessageAttachment,
  "tags": InkTag
}

InkLiveChatConversation

Ink live chat

Fields

Name Description

relayId (ID!)

The relay ID of the live chat conversation.

Example

{
  "relayId": "abc123"
}

InkLiveChatMessage

This type wraps around the Message type for a Live Chat message.

Fields

Name Description

contactChannelIdentity (InkContactChannelIdentity!)

The contact channel identity.

delivery (InkMessageDelivery!)

The delivery status.

direction (InkMessageDirection!)

The direction of the message.

displayContent (String!)

The content of the message.

fromHandle (String!)

The identity the message was sent from.

id (ID!)

The ID of the object

occurredAt (DateTime!)

The time the message was sent/received at.

toHandle (String!)

The identity the message was sent to.

Example

{
  "id": "abc123",
  "direction": "INBOUND",
  "fromHandle": "abc123",
  "toHandle": "abc123",
  "delivery": InkMessageDelivery,
  "contactChannelIdentity": InkContactChannelIdentity,
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "displayContent": "abc123"
}

Fields

Name Description

fetchUrl (String)

The url for fetching the attachment.

filename (String!)

The filename.

sizeInBytes (Int)

The size in bytes.

Example

{
  "filename": "abc123",
  "fetchUrl": "abc123",
  "sizeInBytes": 1
}

Fields

Name Description

accountType (String)

The type of the account linked to the conversation of the message.

accounts ([String!]!)

The list of accounts related to the message.

buckets ([String!])

The list of the buckets the message is in.

conversationId (Int!)

The id of the conversation the message belongs to.

hourOccurredAt (Int!)

The hour at which the message arrived in Ink.

hoursWaiting (Int!)

The number of hours the customer has been waiting for a response to their previous message.

isAssignedToUserBucket (Boolean!)

Whether the conversation that the message belongs to is assigned to a user bucket.

isFirstFromContact (Boolean!)

Whether the message is the first one sent by the contact.

isNewThread (Boolean!)

Whether the message starts a new thread in its conversation.

opsTeam (String)

The operation team that handles the message.

recentlyReceivedAutoReplies ([String!]!)

The codes of the auto replies that have been sent to the contact in the last 6 months.

replyToCommsSms (String)

The body of the latest comms SMS message sent to the customer, if the message is an sms.

weekDayOccurredAt (Int!)

The week day at which the message arrived in Ink.

Example

{
  "accounts": "abc123",
  "accountType": "abc123",
  "buckets": ["abc123"],
  "conversationId": 1,
  "hourOccurredAt": 1,
  "hoursWaiting": 1,
  "isAssignedToUserBucket": true,
  "isFirstFromContact": true,
  "isNewThread": true,
  "opsTeam": "abc123",
  "recentlyReceivedAutoReplies": "abc123",
  "replyToCommsSms": "abc123",
  "weekDayOccurredAt": 1
}

Fields

Name Description

status (InkMessageDeliveryStatus!)

Message delivery status.

Example

{
  "status": "PENDING"
}

InkNewMessage

This types is used for both the message-received and message-sent conversation events.

Fields

Name Description

message (InkMessage!)

The message.

occurredAt (DateTime!)

The time the conversation event occurred.

Example

{
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "message": InkMessage
}

Fields

Name Description

content (String!)

The content of the ink note.

id (ID!)

The ID of the object

isPinned (Boolean!)

The note is pinned, so that it's always visible in the conversation.

occurredAt (DateTime!)

The datetime at which the conversation note occurred.

Example

{
  "id": "abc123",
  "content": "abc123",
  "isPinned": true,
  "occurredAt": "2020-01-01T00:00:00.000Z"
}

InkPost

This type wraps around the Message type for Post.

Fields

Name Description

contactChannelIdentity (InkContactChannelIdentity!)

The contact channel identity.

displayContent (String!)

The notes left when a message was uploaded.

fromHandle (String!)

The from property id.

isChannelPost (Boolean!)

Determine if the message is a post message.

rawPlainTextContent (String!)

The content of the message.

toHandle (String!)

The to property id.

Example

{
  "fromHandle": "abc123",
  "toHandle": "abc123",
  "displayContent": "abc123",
  "rawPlainTextContent": "abc123",
  "isChannelPost": true,
  "contactChannelIdentity": InkContactChannelIdentity
}

InkSMS

This type wraps around the Message type for SMS.

Fields

Name Description

contactChannelIdentity (InkContactChannelIdentity!)

The contact channel identity.

delivery (InkMessageDelivery!)

The delivery status.

direction (InkMessageDirection!)

The direction of the message.

displayContent (String!)

The content of the message.

fromHandle (String!)

The phone number the message was sent from.

isChannelSms (Boolean!)

Is this an SMS message.

occurredAt (DateTime!)

The time the message was sent/received at.

tags ([InkTag!]!)

All Tags associated with a message.

toHandle (String!)

The phone number the message was sent to.

Example

{
  "direction": "INBOUND",
  "fromHandle": "abc123",
  "toHandle": "abc123",
  "delivery": InkMessageDelivery,
  "contactChannelIdentity": InkContactChannelIdentity,
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "displayContent": "abc123",
  "isChannelSms": true,
  "tags": InkTag
}

Fields

Name Description

id (ID!)

The ID of the object

name (String!)

Tag for a message.

Example

{
  "id": "abc123",
  "name": "abc123"
}

InkTwilioWhatsApp

This type wraps around the Message type for a Twilio WhatsApp message.

Fields

Name Description

contactChannelIdentity (InkContactChannelIdentity!)

Twilio WhatsApp message contact channel identity.

delivery (InkMessageDelivery!)

Message delivery status.

direction (InkMessageDirection!)

The direction of the message.

fromHandle (String!)

From WhatsApp number.

occurredAt (DateTime!)

Date when the conversation event was created.

tags ([InkTag!]!)

All Tags associated with a message.

toHandle (String!)

To WhatsApp number.

vendorId (String)

The vendor id.

whatsappContent (WhatsAppTextMessage!)

Whatsapp message content.

Example

{
  "direction": "INBOUND",
  "fromHandle": "abc123",
  "toHandle": "abc123",
  "delivery": InkMessageDelivery,
  "contactChannelIdentity": InkContactChannelIdentity,
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "vendorId": "abc123",
  "whatsappContent": WhatsAppTextMessage,
  "tags": InkTag
}

InkWhatsApp

This type wraps around the Message type for WhatsApp message.

Fields

Name Description

contactChannelIdentity (InkContactChannelIdentity!)

Whatsapp message contact channel identity.

delivery (InkMessageDelivery!)

Whatsapp message delivery status.

direction (InkMessageDirection!)

The direction of the message.

fromHandle (String!)

From WhatsApp phone number.

isChannelWhatsapp (Boolean!)

Whether or not the message is a whatsapp message.

occurredAt (DateTime!)

Date when the conversation event was created.

tags ([InkTag!]!)

All Tags associated with a message.

toHandle (String!)

Whatsapp contact phone number.

vendorId (String)

The vendor id.

whatsappContent (WhatsAppTextMessage!)

Whatsapp message content.

Example

{
  "direction": "INBOUND",
  "fromHandle": "abc123",
  "toHandle": "abc123",
  "delivery": InkMessageDelivery,
  "contactChannelIdentity": InkContactChannelIdentity,
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "vendorId": "abc123",
  "whatsappContent": WhatsAppTextMessage,
  "isChannelWhatsapp": true,
  "tags": InkTag
}

Fields

Name Description

integerValue (Int!)

The integer value of the characteristic.

Example

{
  "integerValue": 1
}

IntegerType

Graphene type object to represent integer values

Fields

Name Description

integerValue (Int!)

Value of this field.

Example

{
  "integerValue": 1
}

Fields

Name Description

accumulation (Decimal)

Deprecated

The 'accumulation' field is deprecated.

This field is no longer required.

- Marked as deprecated on 2024-10-15.
- Scheduled for removal on or after 2024-11-01.

durationInSeconds (Int!)

The duration of the measurement.

endAt (DateTime!)

The end datetime of the measurement.

metaData (MeasurementsMetadataOutput)

This type will return more granular data about the measurement.

readAt (DateTime!)

The datetime the measurement was taken.

source (String!)

The data source of the measurement.

startAt (DateTime!)

The start datetime of the measurement.

unit (String!)

The unit of the measurement.

value (Decimal!)

The value of the measurement.

Example

{
  "source": "abc123",
  "metaData": MeasurementsMetadataOutput,
  "value": "1.0",
  "unit": "abc123",
  "readAt": "2020-01-01T00:00:00.000Z",
  "startAt": "2020-01-01T00:00:00.000Z",
  "endAt": "2020-01-01T00:00:00.000Z",
  "durationInSeconds": 1,
  "accumulation": "1.0"
}

Fields

Name Description

consumption (Decimal)

Consumption in kWh.

fromDatetime (DateTime)

Start of the reading period.

meterPointId (Int)

The unique identifier for a particular meter in the ERCOT market.

If an ESI ID is not given, Kraken will try to get the ESI ID from the latest active agreement on the account or raise an error if not found.

price (Decimal)

The observed price for this reading.

toDatetime (DateTime)

End of the reading period.

Example

{
  "meterPointId": 1,
  "fromDatetime": "2020-01-01T00:00:00.000Z",
  "toDatetime": "2020-01-01T00:00:00.000Z",
  "consumption": "1.0",
  "price": "1.0"
}

InvalidatePaymentInstruction

Invalidates a payment instruction.

The possible errors that can be raised are:

  • KT-CT-3926: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

instruction (InvalidatePaymentInstructionOutput)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "instruction": InvalidatePaymentInstructionOutput
}

InvalidatePaymentInstructionOutput

Output for invalidating an arbitrary payment instruction.

Fields

Name Description

id (Int)

Example

{
  "id": 1
}

InvalidatePreSignedToken

Invalidate a previously issued expiring/pre-signed token.

This mutation can be used to invalidate the token itself.

To invalidate tokens issued to a particular user, use InvalidatePreSignedTokensForUser mutation.

The possible errors that can be raised are:

  • KT-CT-1129: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

token (PreSignedToken)

Example

{
  "possibleErrors": [PossibleErrorType],
  "token": PreSignedToken
}

InvalidatePreSignedTokensForUser

Invalidate pre-signed tokens previously issued to a particular user.

This mutation can invalidate all pre-signed tokens issued to a customer, or only tokens of a given scope.

The possible errors that can be raised are:

  • KT-CT-1129: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

tokens ([PreSignedToken])

Example

{
  "possibleErrors": [PossibleErrorType],
  "tokens": [PreSignedToken]
}

InvalidateRefreshToken

Invalidate a previously issued refresh token.

This mutation can be used to invalidate the token itself. To invalidate tokens issued to a particular user, use InvalidateRefreshTokensForUser.

The possible errors that can be raised are:

  • KT-CT-1130: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

token (RefreshToken)

Example

{
  "possibleErrors": [PossibleErrorType],
  "token": RefreshToken
}

InvalidateRefreshTokensForUser

Invalidate refresh tokens previously issued to a particular user.

This mutation will invalidate all refresh tokens issued to a customer.

The possible errors that can be raised are:

  • KT-CT-1128: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

tokens ([RefreshToken])

Example

{
  "possibleErrors": [PossibleErrorType],
  "tokens": [RefreshToken]
}

Fields

Name Description

connectionStatus (ConnectionStatus)

Whether the inverter is currently connected (online/offline).

powerInKw (Decimal)

The current power flowing through the inverter in kW. A negative value indicates that power is being drawn in to charge the battery; a positive value indicates power is being exported to the property (and, possibly, the grid) from the battery and/or solar panels.

Example

{
  "connectionStatus": "ONLINE",
  "powerInKw": "1.0"
}

Fields

Name Description

make (String)

The make (manufacturer) of the device.

Example

{
  "make": "abc123"
}

InvoiceBillingDocumentConnectionTypeConnection

An invoice is a bill that contains individual transactions (i.e. charges, credits, payments, and repayments). These may come from any period of time.

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([InvoiceBillingDocumentConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": InvoiceBillingDocumentConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

InvoiceBillingDocumentConnectionTypeEdge

A Relay edge containing a InvoiceBillingDocumentConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (InvoiceBillingDocumentType)

The item at the end of the edge

Example

{
  "node": InvoiceBillingDocumentType,
  "cursor": "abc123"
}

InvoiceBillingDocumentType

An invoice is a bill that contains individual transactions (i.e. charges, credits, payments, and repayments). These may come from any period of time.

Fields

Name Description

annulledBy (AnnulmentBillingDocumentType)

Billing document that annuls this invoice.

documentDebtPosition (BillingDocumentPositionType)

Position of the billing document in the delinquent debt tracking system.

firstIssued (DateTime)

First time the invoice was issued.

id (Int)

Unique identifier for the invoice billing document.

invoicedAmount (Int)

The invoiced amount of the billing document.

number (String)

The unique billing document's reference that can be used for identifying it externally.

paymentDueDate (Date)

The date due for payment for the invoice.

pdfUrl (String)

URL to the PDF of the Invoice.

totalCharges (InvoiceTotalType)

The total amounts for all charges on the invoice.

totalCredits (InvoiceTotalType)

The total amounts for all credits on the invoice.

transactions (BillTransactionConnectionTypeConnection)

Transactions on the invoice

Example

{
  "id": 1,
  "firstIssued": "2020-01-01T00:00:00.000Z",
  "pdfUrl": "abc123",
  "annulledBy": AnnulmentBillingDocumentType,
  "number": "abc123",
  "invoicedAmount": 1,
  "totalCharges": InvoiceTotalType,
  "totalCredits": InvoiceTotalType,
  "transactions": BillTransactionConnectionTypeConnection,
  "documentDebtPosition": BillingDocumentPositionType,
  "paymentDueDate": "2020-01-01"
}

Fields

Name Description

grossTotal (Int)

The gross total amount for the statement (in minor currency units).

netTotal (Int)

The net total amount for the statement (in minor currency units).

taxTotal (Int)

The total amount of tax on the statement (in minor currency units).

Example

{
  "netTotal": 1,
  "taxTotal": 1,
  "grossTotal": 1
}

Fields

Name Description

attachments (BillingAttachmentConnectionTypeConnection)

billType (BillTypeEnum)

The type of the bill.

fromDate (Date)

The date of the bill is covered from.

grossAmount (Int)

This field returns the total gross amount of the bill in pence.

id (ID)

The ID of the bill.

identifier (String)

The unique identifier of a bill. It will usually be present on the billing document itself.

Note: a bill that hasn't been issued yet will not have an identifier; and not all issued bills will have an identifier assigned to them, in which case this will be null.

isAnnulled (Boolean!)

Whether the billing document has been annulled.

issuedDate (Date)

The date the bill was sent to the customer.

representations (BillRepresentationConnectionTypeConnection)

temporaryUrl (String)

Requesting this field generates a temporary URL at which bill is available. This URL will expire after approximately an hour. It is intended for redirection purposes, NOT persistence in any form (e.g. inclusion in emails or the body of a web page). This field can raise an error with errorClass NOT_FOUND if the bill document has not been created/issued yet. This field is deprecated use 'attachments' field instead.

Deprecated

The 'temporaryUrl' field is deprecated.

This field is deprecated. Use the 'attachments' field instead.

- Marked as deprecated on 2024-09-16.
- Scheduled for removal on or after 2025-09-01.

toDate (Date)

The date of the bill is covered to.

totalCharges (InvoiceTotalType)

The total amounts for all charges on the invoice.

totalCredits (InvoiceTotalType)

The total amounts for all credits on the invoice.

totalPayments (Int)

The sum of all previous payments made that are included towards this invoice.

transactions (BillTransactionConnectionTypeConnection)

Transactions on the given ledger.

Example

{
  "id": "abc123",
  "billType": "STATEMENT",
  "fromDate": "2020-01-01",
  "toDate": "2020-01-01",
  "temporaryUrl": "abc123",
  "issuedDate": "2020-01-01",
  "attachments": BillingAttachmentConnectionTypeConnection,
  "identifier": "abc123",
  "grossAmount": 1,
  "isAnnulled": true,
  "totalCharges": InvoiceTotalType,
  "totalCredits": InvoiceTotalType,
  "totalPayments": 1,
  "transactions": BillTransactionConnectionTypeConnection,
  "representations": BillRepresentationConnectionTypeConnection
}

Fields

Name Description

currency (String)

description (String)

deviceTypes ([KrakenFlexDeviceTypes])

Types of IO devices that are relevant to this rate.

efls ([EflType])

Returns a list of EFLs that are applicable to the resolved product.

id (String)

loadZone (LoadZone)

Override Field to add additional attributes and extend description with possible_errors

pricePerUnit (Decimal)

Price per unit is returned in decimal format. For example: Decimal('0.10').

serviceProvider (ServiceProvider)

Override Field to add additional attributes and extend description with possible_errors

taxCode (String)

taxable (Boolean)

unitType (UnitType)

Override Field to add additional attributes and extend description with possible_errors

Example

{
  "id": "abc123",
  "taxable": true,
  "taxCode": "abc123",
  "loadZone": "LZ_HOUSTON",
  "description": "abc123",
  "serviceProvider": "AEP_TCC",
  "unitType": "DAYS_ON_SUPPLY",
  "currency": "abc123",
  "pricePerUnit": "1.0",
  "efls": [EflType],
  "deviceTypes": "BATTERIES"
}

Fields

Name Description

isKrakenCustomer (Boolean)

Whether the address is associated with an existing customer.

Example

{
  "isKrakenCustomer": true
}

Fields

Name Description

hasMultipleTdspsOrLoadZones (Boolean)

Returns whether the given post code has multiple TDSPs or load zones.

isQuotable (Boolean)

Returns whether we can create a quote based on the given information.

Example

{
  "isQuotable": true,
  "hasMultipleTdspsOrLoadZones": true
}

ItemProfileType

Represents the characteristics and configuration of an ordered item.

Fields

Name Description

characteristics (JSONString)

The characteristic values for this item profile.

Example

{
  "characteristics": {"key": "value"}
}

JoinSupplierAcceptTermsAndConditions

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-4501: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

success (Boolean)

Indicator that the mutation has completed successfully.

Example

{
  "possibleErrors": [PossibleErrorType],
  "success": true
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([JoinSupplierProcessConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": JoinSupplierProcessConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

JoinSupplierProcessConnectionTypeEdge

A Relay edge containing a JoinSupplierProcessConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (JoinSupplierProcessType)

The item at the end of the edge

Example

{
  "node": JoinSupplierProcessType,
  "cursor": "abc123"
}

Fields

Name Description

affiliateLink (AffiliateLinkType)

Affiliate link for the join supplier journey.

note (String)

The note associated with this join supplier process data.

requestedAt (DateTime!)

When the journey was requested.

salesChannel (String)

Sales channel.

salesSubchannel (String)

Sales subchannel.

supplyPointContexts ([SupplyPointContextDataInterface])

The supply point context data.

Example

{
  "requestedAt": "2020-01-01T00:00:00.000Z",
  "salesChannel": "abc123",
  "salesSubchannel": "abc123",
  "affiliateLink": AffiliateLinkType,
  "supplyPointContexts": SupplyPointContextDataInterface,
  "note": "abc123"
}

JoinSupplierProcessType

Represents a Join Supplier process.

Fields

Name Description

currentProcessData (JoinSupplierProcessDataType)

The current process data associated with the Join Supplier process.

id (ID)

The ID or the primary key of the lifecycle process.

number (String)

The unique identifier of the process.

status (LifecycleSupplyPointProcessStatus)

The status of the process.

supplyPoints (SupplyPointConnectionTypeConnection!)

The supply points associated with the process.

Example

{
  "id": "abc123",
  "status": "PENDING",
  "supplyPoints": SupplyPointConnectionTypeConnection,
  "number": "abc123",
  "currentProcessData": JoinSupplierProcessDataType
}

Fields

Name Description

identifier (String)

The unique identifier for the sales record.

opportunityNumber (String)

The opportunity code associated with the sales record.

Example

{
  "identifier": "abc123",
  "opportunityNumber": "abc123"
}

Fields

Name Description

chargePointMake (String)

chargePointModel (String)

chargePointPowerInKw (Decimal)

createdAt (DateTime)

hasToken (Boolean)

krakenflexDeviceId (String)

provider (ProviderChoices)

The third party that provides control over this device.

stateOfChargeLimit (StateOfChargeLimit)

Maximum state of charge (SoC) limit telemetry.

status (String)

suspended (Boolean)

testDispatchFailureReason (TestDispatchAssessmentFailureReason)

The reason for the most recent failed test dispatch (if any).

vehicleBatterySizeInKwh (Decimal)

vehicleMake (String)

vehicleModel (String)

Example

{
  "krakenflexDeviceId": "abc123",
  "provider": "BYD",
  "vehicleMake": "abc123",
  "vehicleModel": "abc123",
  "vehicleBatterySizeInKwh": "1.0",
  "chargePointMake": "abc123",
  "chargePointModel": "abc123",
  "chargePointPowerInKw": "1.0",
  "status": "abc123",
  "suspended": true,
  "hasToken": true,
  "createdAt": "2020-01-01T00:00:00.000Z",
  "stateOfChargeLimit": StateOfChargeLimit,
  "testDispatchFailureReason": "NONE"
}

Fields

Name Description

affiliateOrganisationName (String)

The name of the affiliate organisation associated with the sales record.

identifier (String)

The unique identifier for the sales record.

salesChannel (String)

The sales channel associated with the sales record.

Example

{
  "identifier": "abc123",
  "salesChannel": "abc123",
  "affiliateOrganisationName": "abc123"
}

KrakenVersionType

Information about what version of Kraken is being executed by this service.

Fields

Name Description

SHA (String)

The git commit SHA that is being executed.

number (String)

The version number that is being executed.

Example

{
  "number": "abc123",
  "SHA": "abc123"
}

LatePaymentFeesType

Represents later payment fees to be applied in a contract.

Fields

Name Description

description (NonEmptyString)

The description of the term.

displayName (NonEmptyString)

The display name of the term.

flatFeeAmount (Decimal)

The flat fee amount for late payment.

identifier (NonEmptyString)

The identifier of the term.

isVariable (Boolean)

Whether the term is variable.

percentageFee (Decimal)

The percentage fee for late payment.

percentageIntervalDays (Decimal)

The interval in days for the percentage fee (1=daily, 7=weekly, 30=monthly, 365=yearly).

type (NonEmptyString)

The type of the term.

Example

{
  "type": NonEmptyString,
  "displayName": NonEmptyString,
  "description": NonEmptyString,
  "identifier": NonEmptyString,
  "isVariable": true,
  "flatFeeAmount": "1.0",
  "percentageFee": "1.0",
  "percentageIntervalDays": "1.0"
}

LatestMoveOutDateOutputType

Output Type for Move out Date Query.

Fields

Name Description

latestMoveOutDate (DateTime)

The date of the latest move out request event.

Example

{
  "latestMoveOutDate": "2020-01-01T00:00:00.000Z"
}

Fields

Name Description

blockListHits ([String])

List of block list hits found.

valid (Boolean)

Indicates if the block list validation passed.

Example

{
  "valid": true,
  "blockListHits": ["abc123"]
}

Fields

Name Description

leadId (ID!)

The ID of the lead.

Example

{
  "leadId": "abc123"
}

Fields

Name Description

assignedToTeam (String)

Team assigned to this lead.

assignedToUser (String)

User assigned to this lead.

billingAddress (AddressOutput)

Lead billing address.

billingName (String)

Lead billing name.

brand (String)

Lead brand.

email (String)

Lead legal contact email.

extraDetails (JSONString)

Extra details about the lead.

familyName (String)

Lead legal family name.

givenName (String)

Lead legal given name.

leadId (ID)

Lead ID.

leadType (String)

The type of the lead.

nationalId (String)

National Identifier of the lead.

number (String)

Lead number.

phoneNumber (String)

Lead legal contact phone number.

salesChannel (String)

Lead sales channel.

stage (String)

Current stage in a funnel.

Example

{
  "leadId": "abc123",
  "givenName": "abc123",
  "familyName": "abc123",
  "billingName": "abc123",
  "billingAddress": AddressOutput,
  "email": "abc123",
  "phoneNumber": "abc123",
  "number": "abc123",
  "stage": "abc123",
  "extraDetails": {"key": "value"},
  "brand": "abc123",
  "salesChannel": "abc123",
  "assignedToTeam": "abc123",
  "assignedToUser": "abc123",
  "nationalId": "abc123",
  "leadType": "abc123"
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([LeavePropertyProcessConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": LeavePropertyProcessConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

LeavePropertyProcessConnectionTypeEdge

A Relay edge containing a LeavePropertyProcessConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (LeavePropertyProcessType)

The item at the end of the edge

Example

{
  "node": LeavePropertyProcessType,
  "cursor": "abc123"
}

LeavePropertyProcessType

Represents a Leave Property process.

Fields

Name Description

id (ID)

The ID or the primary key of the lifecycle process.

status (LifecycleSupplyPointProcessStatus)

The status of the process.

supplyPoints (SupplyPointConnectionTypeConnection!)

The supply points associated with the process.

Example

{
  "id": "abc123",
  "status": "PENDING",
  "supplyPoints": SupplyPointConnectionTypeConnection
}

LeaveSupplierCancelled

Output of a LeaveSupplier journey cancellation.

Fields

Name Description

message (String!)

The message to display to the user on cancellation.

Example

{
  "message": "abc123"
}

LeaveSupplierInstigated

Termination was successfully initiated.

Fields

Name Description

leaveSupplierProcessId (ID)

The ID of the newly created or existing leave supplier process.

Deprecated

The 'leaveSupplierProcessId' field is deprecated.

Process IDs are deprecated, please use 'number' instead.

- Marked as deprecated on 2025-08-06.
- Scheduled for removal on or after 2025-09-30.

message (String!)

The message to display to the user on termination initiation.

number (ID!)

The number of the newly created or existing leave supplier process.

Example

{
  "number": "abc123",
  "leaveSupplierProcessId": "abc123",
  "message": "abc123"
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([LeaveSupplierProcessConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": LeaveSupplierProcessConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

LeaveSupplierProcessConnectionTypeEdge

A Relay edge containing a LeaveSupplierProcessConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (LeaveSupplierProcessType)

The item at the end of the edge

Example

{
  "node": LeaveSupplierProcessType,
  "cursor": "abc123"
}

LeaveSupplierProcessType

Represents a Leave Supplier process. Conceptually, it contains information related to supply points that are associated with a Leave Supplier journey.

Fields

Name Description

id (ID)

The ID or the primary key of the lifecycle process.

number (String)

The unique identifier of the process.

status (LifecycleSupplyPointProcessStatus)

The status of the process.

supplyPoints (SupplyPointConnectionTypeConnection!)

The supply points associated with the process.

Example

{
  "id": "abc123",
  "status": "PENDING",
  "number": "abc123",
  "supplyPoints": SupplyPointConnectionTypeConnection
}

LeaveSupplierUpdated

Leave supplier was successfully updated.

Fields

Name Description

message (String!)

The message to display to the user on leave supplier update.

Example

{
  "message": "abc123"
}

LedgerType

Ledgers provide the foundation of Kraken’s bookkeeping functionality. Similar to a bank account, they allow us to keep track of financial activity on a particular Kraken account.

Fields

Name Description

acceptsPayments (Boolean)

Whether payments can be posted onto this ledger.

affectsAccountBalance (Boolean)

Whether this ledger's balance contributes to the account's balance.

agreements (AgreementConnection)

The charged supply agreements of the ledger.

amountOwedByCustomer (Int)

The amount owed from the customer perspective. A positive value implies the customer owes the business, while a negative amount implies the customer is in credit.

balance (Int)

The current balance on the ledger in minor units of currency.

creditTransferPermissionsData (CreditTransferPermissionsDataType)

Permissions data for credit transfers involving the given ledger.

currentDirectDebitInstructionInvalidatedWithVendor (Boolean)

True if the current direct debit instruction has been invalidated by vendor. False otherwise.

debtLedger (LedgerType)

The debt ledger assigned to this ledger.

id (ID)

Deprecated

The 'ledgerId' field is deprecated.

Please use 'ledgerNumber' instead. This is in the form of 'L-123456789A'

- Marked as deprecated on 2024-10-22.
- Scheduled for removal on or after 2025-06-25.

invoices (InvoiceBillingDocumentConnectionTypeConnection)

An invoice is a bill that contains individual transactions (i.e. charges, credits, payments, and repayments). These may come from any period of time.

ledgerType (String)

The ledger type code.

name (String)

The display name of the ledger.

number (String)

The canonical name of the ledger.

paymentAdequacy (PaymentAdequacyDetailsType)

Override Field to add additional attributes and extend description with possible_errors

paymentPreferences (PaymentPreferenceConnectionTypeConnection)

The customer's preferred payment methods.

paymentsWithNonConcludedRePresentation (PaymentWithNonConcludedRePresentationConnectionTypeConnection)

Payments with non-concluded re-presentation.

refundRequests (RefundRequestConnectionTypeConnection)

Refund requests for a given ledger.

repaymentRequests (RepaymentRequestConnectionTypeConnection)

Repayment requests for a given ledger.

statements (StatementBillingDocumentConnectionTypeConnection)

A statement is a billing document that contains all entries on a ledger during a period of time. A customer can understand how their ledger's balance has changed by looking at each statement in series.

supportsInvoices (Boolean)

Is it possible for this ledger to contain invoices.

supportsStatements (Boolean)

Is it possible for this ledger to contain statements.

transactions (TransactionConnectionTypeConnection)

Transactions on the given ledger.

usablePaymentInstructions (PaymentInstructionConnectionTypeConnection)

The usable payment instructions for this ledger.

Example

{
  "id": "abc123",
  "name": "abc123",
  "number": "abc123",
  "ledgerType": "abc123",
  "balance": 1,
  "amountOwedByCustomer": 1,
  "affectsAccountBalance": true,
  "statements": StatementBillingDocumentConnectionTypeConnection,
  "invoices": InvoiceBillingDocumentConnectionTypeConnection,
  "transactions": TransactionConnectionTypeConnection,
  "repaymentRequests": RepaymentRequestConnectionTypeConnection,
  "refundRequests": RefundRequestConnectionTypeConnection,
  "acceptsPayments": true,
  "paymentAdequacy": PaymentAdequacyDetailsType,
  "creditTransferPermissionsData": CreditTransferPermissionsDataType,
  "paymentPreferences": PaymentPreferenceConnectionTypeConnection,
  "debtLedger": LedgerType,
  "agreements": AgreementConnection,
  "usablePaymentInstructions": PaymentInstructionConnectionTypeConnection,
  "supportsStatements": true,
  "supportsInvoices": true,
  "currentDirectDebitInstructionInvalidatedWithVendor": true,
  "paymentsWithNonConcludedRePresentation": PaymentWithNonConcludedRePresentationConnectionTypeConnection
}

LegalDocumentsOutput

This type represents PDFs that PUC requires to be sent as such. There are other examples of legalese appearing elsewhere (https://octopusenergy.com/privacy-policy). We are only concerned with documents that must be a PDF as mandated by PUC. The four listed below are the only documents subject to these regulation at the time this was written.

Fields

Name Description

prepaidDisclosureStatement (Link)

Override Field to add additional attributes and extend description with possible_errors

termsOfService (Link)

Override Field to add additional attributes and extend description with possible_errors

termsOfUse (Link)

Override Field to add additional attributes and extend description with possible_errors

yourRightsAsACustomer (Link)

Override Field to add additional attributes and extend description with possible_errors

Example

{
  "prepaidDisclosureStatement": Link,
  "termsOfService": Link,
  "termsOfUse": Link,
  "yourRightsAsACustomer": Link
}

Fields

Name Description

joinSupplierProcesses (JoinSupplierProcessConnectionTypeConnection)

List of JoinSupplierProcess for an account.

leavePropertyProcesses (LeavePropertyProcessConnectionTypeConnection)

List of LeavePropertyProcess for an account.

leaveSupplierProcesses (LeaveSupplierProcessConnectionTypeConnection)

List of LeaveSupplierProcess for an account.

occupyPropertyProcesses (OccupyPropertyProcessConnectionTypeConnection)

List of OccupyPropertyProcess for an account.

Example


LineCommonError

A base error type. Should be used for general application or lower level errors.

Fields

Name Description

field (String)

The field that for which this error should be associated.

message (String!)

The error message to display to the user.

Example

{
  "message": "abc123",
  "field": "abc123"
}

LineEmoji

A LINE specific emoji object. refs: https://developers.line.biz/en/reference/messaging-api/#text-message

Fields

Name Description

emojiId (String!)

The emoji id.

index (Int!)

The location of the emoji in the message.

length (Int)

The length of the emoji string placeholder.

productId (String!)

The product id.

Example

{
  "index": 1,
  "length": 1,
  "productId": "abc123",
  "emojiId": "abc123"
}

Fields

Name Description

id (ID!)

Example

{
  "id": "abc123"
}

LineLinkRedirectResponse

Link Successful. Complete link process with LINE.

Fields

Name Description

redirectUrl (String!)

Example

{
  "redirectUrl": "abc123"
}

Fields

Name Description

keywords ([String!]!)

Keywords describing the sticker.

packageId (String!)

Sticker package id.

resourceType (String!)

Sticker resource type.

stickerId (String!)

Sticker id.

text (String!)

Text used to customize some stickers.

Example

{
  "packageId": "abc123",
  "stickerId": "abc123",
  "resourceType": "abc123",
  "keywords": "abc123",
  "text": "abc123"
}

Fields

Name Description

displayContent (String!)

The display content.

emojis ([LineEmoji!])

The emojis in the message.

Example

{
  "displayContent": "abc123",
  "emojis": [LineEmoji]
}

Fields

Name Description

message (String!)

Example

{
  "message": "abc123"
}

Fields

Name Description

fullName (String)

language (String)

name (String)

url (String)

Example

{
  "name": "abc123",
  "fullName": "abc123",
  "language": "abc123",
  "url": "abc123"
}

LinkAccountToBusiness

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-11104: Business role already allocated.
  • KT-CT-11105: Business role already allocated.
  • KT-CT-11106: Unauthorized.
  • KT-CT-11107: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

business (BusinessType)

The business the account was linked to.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "business": BusinessType
}

LinkActionType

An action which navigates to any URL.

Fields

Name Description

id (ID)

Unique identifier of the object.

typeName (String)

The name of the action object's type.

typename (String)

The name of the object's type.

url (String!)

The URL to navigate to.

Example

{
  "typeName": "abc123",
  "id": "abc123",
  "typename": "abc123",
  "url": "abc123"
}

LinkTokenNotFound

Returned when no LineAccountLink record matching the parameters exists.

Fields

Name Description

type (LineLinkErrorType!)

The type of error that occurred.

Example

{
  "type": "NO_MATCHING_LINE_LINK"
}

Fields

Name Description

averageMonthlyCharge (Int)

The combined average montly cost for all markets based on usage.

balanceAdjustment (Int)

Suggested temporary adjustment to ongoing usage amount to cover debt or overpayment.

consumption (ConsumptionBreakdownConnectionTypeConnection)

Breakdown of customer's estimated or real usage per market and per month.

currentBalance (Int)

The balance the ledger has at the time of review.

existingMonthlyAmount (Int)

The amount the customer is paying monthly at the time of the review.

reviewedOn (Date)

The date that we used to calculate the review of the ledger.

suggestedNewMonthlyAmount (Int)

The suggested monthly payment amount in minor currency following the payment adequacy review.

targetBalance (Int)

The balance we expect the ledger to have at the end period of the review.

Example

{
  "suggestedNewMonthlyAmount": 1,
  "consumption": ConsumptionBreakdownConnectionTypeConnection,
  "averageMonthlyCharge": 1,
  "existingMonthlyAmount": 1,
  "balanceAdjustment": 1,
  "currentBalance": 1,
  "targetBalance": 1,
  "reviewedOn": "2020-01-01"
}

LoadZoneRatesType

Returns a list of consumption rates that are calculated for the Load zone.

Fields

Name Description

consumptionRates ([ConsumptionRatesType])

The consumption rate will represent all consumption-based charges based on the load zone.

Example

{
  "consumptionRates": [ConsumptionRatesType]
}

LoyaltyCardType

A loyalty card.

Fields

Name Description

id (ID!)

number (String)

The number of the loyalty card.

scheme (String)

The scheme of the loyalty card.

status (String)

The status of the loyalty card.

Example

{
  "id": "abc123",
  "scheme": "abc123",
  "number": "abc123",
  "status": "abc123"
}

LoyaltyPointLedgerEntryType

A Loyalty Point ledger entry.

Fields

Name Description

accountNumber (String)

The account number associated with the entry.

balanceBroughtForward (String)

Equal to the balance_carried_forward from the previous ledger entry or zero if this is the first one.

balanceCarriedForward (String)

Equal to the balance_brought_forward plus or minus the value depending on the ledger_type.

id (ID!)

idempotencyKey (UUID)

A unique idempotency key for the operation.

ledgerType (String)

The LedgerEntryType. Either CHARGE or CREDIT.

postedAt (DateTime)

The date the points were added to the ledger.

reasonCode (String)

The reason the entry was being added.

value (String)

The value of the charge or credit.

Example

{
  "id": "abc123",
  "ledgerType": "abc123",
  "value": "abc123",
  "balanceBroughtForward": "abc123",
  "balanceCarriedForward": "abc123",
  "reasonCode": "abc123",
  "idempotencyKey": "500c164d-38c7-4f74-9ac6-be210197e9e4",
  "postedAt": "2020-01-01T00:00:00.000Z",
  "accountNumber": "abc123"
}

Fields

Name Description

isEligible (Boolean)

Whether the account is eligible to join the loyalty points program.

primaryIneligibilityReason (String)

The primary reason for ineligibility, if any.

Example

{
  "isEligible": true,
  "primaryIneligibilityReason": "abc123"
}

MarkPrintBatchAsProcessed

Mark a closed print batch as Processed

The possible errors that can be raised are:

  • KT-CT-9011: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

printBatch (PrintBatchType)

Example

{
  "possibleErrors": [PossibleErrorType],
  "printBatch": PrintBatchType
}

MarketSupplyQuoteRequestType

A quote request.

Fields

Name Description

acceptedAt (DateTime)

code (String)

The code of the created quote.

quotedSupplyPoints (MarketSupplyQuotedSupplyPointConnectionTypeConnection)

List of quoted supply points.

requestedAt (DateTime)

termsAndConditions (TermsAndConditionsConnectionTypeConnection)

List of terms and conditions applicable to the quote.

Example

{
  "acceptedAt": "2020-01-01T00:00:00.000Z",
  "requestedAt": "2020-01-01T00:00:00.000Z",
  "code": "abc123",
  "quotedSupplyPoints": MarketSupplyQuotedSupplyPointConnectionTypeConnection,
  "termsAndConditions": TermsAndConditionsConnectionTypeConnection
}

MarketSupplyQuotedProductConnectionTypeConnection

Pagination for quoted products.

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([MarketSupplyQuotedProductConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": MarketSupplyQuotedProductConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

MarketSupplyQuotedProductConnectionTypeEdge

A Relay edge containing a MarketSupplyQuotedProductConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (MarketSupplyQuotedProductType)

The item at the end of the edge

Example

{
  "node": MarketSupplyQuotedProductType,
  "cursor": "abc123"
}

MarketSupplyQuotedProductType

A product quoted for a supply point.

Fields

Name Description

clientParams (JSONString)

A JSON object containing client parameters on the quoted product.

id (ID!)

product (SupplyProductType)

The product associated with the quoted product.

wasSelected (Boolean!)

Example

{
  "id": "abc123",
  "wasSelected": true,
  "product": SupplyProductType,
  "clientParams": {"key": "value"}
}

MarketSupplyQuotedSupplyPointConnectionTypeConnection

Pagination for quoted supply points.

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([MarketSupplyQuotedSupplyPointConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": MarketSupplyQuotedSupplyPointConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

MarketSupplyQuotedSupplyPointConnectionTypeEdge

A Relay edge containing a MarketSupplyQuotedSupplyPointConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (MarketSupplyQuotedSupplyPointType)

The item at the end of the edge

Example

{
  "node": MarketSupplyQuotedSupplyPointType,
  "cursor": "abc123"
}

MarketSupplyQuotedSupplyPointType

A supply point quoted as part of a quote request.

Fields

Name Description

clientParams (JSONString)

A JSON object containing client parameters on the quoted product.

id (ID)

The ID of the quoted supply point.

identifier (String)

The identifier of the quoted supply point, if one exists.

marketName (String)

The market this supply point belongs to.

quotedProducts (MarketSupplyQuotedProductConnectionTypeConnection)

Details of all products quoted for this supply point.

supplyPoint (SupplyPointType)

The supply point being quoted.

Example

{
  "marketName": "abc123",
  "id": "abc123",
  "identifier": "abc123",
  "quotedProducts": MarketSupplyQuotedProductConnectionTypeConnection,
  "supplyPoint": SupplyPointType,
  "clientParams": {"key": "value"}
}

Fields

Name Description

errors ([ErrorType])

A list of any errors that occurred while running this mutation.

token (String)

A Kraken Token that can be used to authenticate to the API, masquerading as the desired user.

Example

{
  "token": "abc123",
  "errors": [ErrorType]
}

Fields

Name Description

amount (Int)

The maximum amount available to be requested as a refund.

reasonToRecommendAmount (MaximumRefundReasonChoices)

The reason why a specific amount is the maximum available to be requested as a refund.

recommendedBalance (Int)

The recommended minimum balance an account should have when asking for a refund.

Example

{
  "amount": 1,
  "reasonToRecommendAmount": "MAX_AVAILABLE_AMOUNT",
  "recommendedBalance": 1
}

MeasurementConnection

Pagination for measurements.

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([MeasurementEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": MeasurementEdge,
  "totalCount": 1,
  "edgeCount": 1
}

MeasurementEdge

A Relay edge containing a Measurement and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (MeasurementInterface)

The item at the end of the edge

Example

{
  "node": MeasurementInterface,
  "cursor": "abc123"
}

Fields

Name Description

metaData (MeasurementsMetadataOutput)

This type will return more granular data about the measurement.

readAt (DateTime!)

The datetime the measurement was taken.

source (String!)

The data source of the measurement.

unit (String!)

The unit of the measurement.

value (Decimal!)

The value of the measurement.

Example

{
  "source": "abc123",
  "metaData": MeasurementsMetadataOutput,
  "value": "1.0",
  "unit": "abc123",
  "readAt": "2020-01-01T00:00:00.000Z"
}

Fields

Name Description

extras ([ExtrasOutput])

Extras relating to the parent measurement node.

statistics ([StatisticOutput])

Statistics relating to the parent measurement node.

utilityFilters (UtilityFiltersOutput)

The source information relating to the parent measurement node.

Example

{
  "utilityFilters": UtilityFiltersOutput,
  "statistics": [StatisticOutput],
  "extras": [ExtrasOutput]
}

Fields

Name Description

channel (Channel!)

The channel that the message was sent through.

dispatchedAt (DateTime)

The date/time that Kraken dispatched the message to the vendor.

failedAt (DateTime)

The date/time that the message was confirmed as having failed to send.

Example

{
  "channel": "EMAIL",
  "dispatchedAt": "2020-01-01T00:00:00.000Z",
  "failedAt": "2020-01-01T00:00:00.000Z"
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([MessageEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": MessageEdge,
  "totalCount": 1,
  "edgeCount": 1
}

MessageEdge

A Relay edge containing a Message and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (Message)

The item at the end of the edge

Example

{
  "node": Message,
  "cursor": "abc123"
}

Fields

Name Description

key (String!)

The key for the metadata.

value (JSONString)

The metadata value.

Example

{
  "key": "abc123",
  "value": {"key": "value"}
}

Fields

Name Description

deviceType (String)

The type of MFA device.

isConfirmed (Boolean)

Whether the MFA device is confirmed or not.

Example

{
  "deviceType": "abc123",
  "isConfirmed": true
}

MinimumContractLengthType

Represents the minimum term of a contract.

Fields

Name Description

description (NonEmptyString)

The description of the term.

displayName (NonEmptyString)

The display name of the term.

identifier (NonEmptyString)

The identifier of the term.

isVariable (Boolean)

Whether the term is variable.

length (Int)

The minimum length of the contract.

type (NonEmptyString)

The type of the term.

unitOfTime (String)

The unit of time for the contract length.

Example

{
  "type": NonEmptyString,
  "displayName": NonEmptyString,
  "description": NonEmptyString,
  "identifier": NonEmptyString,
  "isVariable": true,
  "length": 1,
  "unitOfTime": "abc123"
}

Fields

Name Description

amount (Decimal!)

        The unit being in the smallest denomination of the currency (e.g. pence for GBP).

currency (String!)

The ISO-4217 code for the currency.

Example

{
  "amount": "1.0",
  "currency": "abc123"
}

Fields

Name Description

effectiveDate (DateTime)

The date at which we priced this rate.

kwhPrice (Decimal)

The kWh price based on an avg 1000 kWh consumption.

Example

{
  "effectiveDate": "2020-01-01T00:00:00.000Z",
  "kwhPrice": "1.0"
}

Fields

Name Description

location (TeamLocation!)

Location routing information for the selected team.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

team (OperationsTeamType!)

The next operations team assigned in round-robin sequence.

Example

{
  "possibleErrors": [PossibleErrorType],
  "team": OperationsTeamType,
  "location": TeamLocation
}

NotifiableApplicationType

Represents an application that can receive push notifications.

Fields

Name Description

bundleId (String!)

Bundle ID or package name of the app.

description (String!)

externalProjectId (String!)

Project ID used in push notification delivery service. (Currently: AWS Pinpoint)

externalProvider (NotifiableApplicationExternalProvider!)

id (ID!)

name (String!)

Human readable name for the app.

pushNotificationBindings ([PushNotificationBindingType!]!)

service (NotifiableApplicationService!)

Example

{
  "id": "abc123",
  "name": "abc123",
  "bundleId": "abc123",
  "service": "GCM",
  "externalProvider": "PINPOINT",
  "externalProjectId": "abc123",
  "description": "abc123",
  "pushNotificationBindings": PushNotificationBindingType
}

OCPPAuthentication

Open Charge Point Protocol (OCPP) authentication.

Take the given OCPP authentication details and trigger OCPP authentication.

The possible errors that can be raised are:

  • KT-CT-4301: Unable to find device for given account.
  • KT-CT-4310: Unable to register OCPP authentication details.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

krakenflexDevice (KrakenFlexDeviceType)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "krakenflexDevice": KrakenFlexDeviceType
}

Fields

Name Description

isConnected (Boolean)

Example

{
  "isConnected": true
}

Fields

Name Description

url (String)

username (String)

Example

{
  "url": "abc123",
  "username": "abc123"
}

ObtainKrakenJSONWebToken

The unifying approach used to get a Kraken token (JWT: JSON Web Token) with different types of input.

The currently supported inputs are: - account user email/password combination - account user API key - organization live secret key - pre-signed key - refresh token

The possible errors that can be raised are:

  • KT-CT-1135: Invalid data.
  • KT-CT-1134: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

payload (GenericScalar!)

The body payload of the Kraken Token. The same information can be obtained by using JWT decoding tools on the value of the token field.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

refreshExpiresIn (Int)

A Unix timestamp representing the point in time at which the refresh token will expire.

refreshToken (String)

A token that can be used in a subsequent call to obtainKrakenToken to get a new Kraken Token with the same access conditions after the previous one has expired.

token (String!)

The Kraken Token. Can be used in the Authorization header for subsequent calls to the API to access protected resources.

Example

{
  "possibleErrors": [PossibleErrorType],
  "token": "abc123",
  "payload": "abc123" | 1 | 1.0 | true | ["abc123"] | AccountType,
  "refreshToken": "abc123",
  "refreshExpiresIn": 1
}

ObtainLongLivedRefreshToken

Obtain a long-lived refresh token.

This mutation is limited to authorized third-party organizations only.

Account users can only generate short-lived refresh tokens.

The short-lived refresh tokens (for account users) can be obtained from the 'refreshToken' field in 'obtainKrakenToken' mutation.

The possible errors that can be raised are:

  • KT-CT-1120: The Kraken Token has expired.
  • KT-CT-1121: Please use Kraken Token to issue long-lived refresh tokens.
  • KT-CT-1132: Unauthorized.
  • KT-CT-1122: Long-lived refresh tokens can only be issued for account users.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

refreshExpiresIn (Int!)

refreshToken (String)

Example

{
  "possibleErrors": [PossibleErrorType],
  "refreshToken": "abc123",
  "refreshExpiresIn": 1
}

OccupancyPeriodType

An occupancy period for a property.

Fields

Name Description

accountNumber (String)

Account number associated with this occupancy period.

effectiveFrom (DateTime)

Date the occupancy period is effective from.

effectiveTo (DateTime)

Date the occupancy period is effective to.

id (ID)

isOccupier (Boolean)

Whether the account associated with the occupancy period is an occupier account type.

Example

{
  "id": "abc123",
  "effectiveFrom": "2020-01-01T00:00:00.000Z",
  "effectiveTo": "2020-01-01T00:00:00.000Z",
  "isOccupier": true,
  "accountNumber": "abc123"
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([OccupyPropertyProcessConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": OccupyPropertyProcessConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

OccupyPropertyProcessConnectionTypeEdge

A Relay edge containing a OccupyPropertyProcessConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (OccupyPropertyProcessType)

The item at the end of the edge

Example

{
  "node": OccupyPropertyProcessType,
  "cursor": "abc123"
}

OccupyPropertyProcessType

Represents a Occupy Property process.

Fields

Name Description

id (ID)

The ID or the primary key of the lifecycle process.

occupyAt (DateTime!)

status (LifecycleSupplyPointProcessStatus)

The status of the process.

supplyPoints (SupplyPointConnectionTypeConnection!)

The supply points associated with the process.

Example

{
  "id": "abc123",
  "status": "PENDING",
  "occupyAt": "2020-01-01T00:00:00.000Z",
  "supplyPoints": SupplyPointConnectionTypeConnection
}

Fields

Name Description

isOeCustomer (Boolean)

Whether the address is associated with an existing customer.

Example

{
  "isOeCustomer": true
}

Fields

Name Description

createdAt (DateTime)

The date and time when offer group was created.

createdBy (ActorType)

The Actor who created the offer group.

identifier (ID)

Identifier of the offer group.

offers ([OfferType])

One or more Offers contained in the offer group.

Example

{
  "identifier": "abc123",
  "offers": [OfferType],
  "createdAt": "2020-01-01T00:00:00.000Z",
  "createdBy": ActorType
}

Fields

Name Description

acceptedAt (DateTime)

The date and time when offer was accepted.

createdBy (ActorType)

The Actor who created the offer.

description (String)

Description of the offer.

identifier (ID)

Identifier of the Offer.

quote (QuoteType_)

The Quote this offer is related to.

rejectedAt (DateTime)

The date and time when offer was rejected.

validFrom (DateTime)

The date and time from which the offer becomes valid.

validTo (DateTime)

The date and time until which the offer remains valid.

Example

{
  "identifier": "abc123",
  "quote": QuoteType_,
  "description": "abc123",
  "validFrom": "2020-01-01T00:00:00.000Z",
  "validTo": "2020-01-01T00:00:00.000Z",
  "acceptedAt": "2020-01-01T00:00:00.000Z",
  "rejectedAt": "2020-01-01T00:00:00.000Z",
  "createdBy": ActorType
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([OnSiteJobsAppointmentActionConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": OnSiteJobsAppointmentActionConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

OnSiteJobsAppointmentActionConnectionTypeEdge

A Relay edge containing a OnSiteJobsAppointmentActionConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (OnSiteJobsAppointmentActionType)

The item at the end of the edge

Example

{
  "node": OnSiteJobsAppointmentActionType,
  "cursor": "abc123"
}

OnSiteJobsAppointmentActionType

An action linked to an On-Site Jobs Appointment.

Fields

Name Description

actionTriggerStage (OnSiteJobsAppointmentActionTriggerStage)

The appointment stage at which this action is triggered.

workflowName (String)

The name of the workflow.

workflowStatus (OnSiteJobsWorkflowStatus)

The current status of the workflow.

Example

{
  "actionTriggerStage": "POST_APPOINTMENT_BOOKING",
  "workflowName": "abc123",
  "workflowStatus": "SKIPPED"
}

Fields

Name Description

isComplete (Boolean!)

Indicates whether all available appointment slots have been fetched. This is only relevant for booking adapters that support async timeslot fetching. For sync, it will always be True. If false, empty list of slots will be returned.

slots ([OnSiteJobsAppointmentSlotType]!)

List of available appointment slots.

Example

{
  "slots": OnSiteJobsAppointmentSlotType,
  "isComplete": true
}

Fields

Name Description

endDatetime (DateTime!)

The end datetime of the appointment slot.

slotId (UUID!)

The unique identifier for this appointment slot.

startDatetime (DateTime!)

The start datetime of the appointment slot.

Example

{
  "startDatetime": "2020-01-01T00:00:00.000Z",
  "endDatetime": "2020-01-01T00:00:00.000Z",
  "slotId": "500c164d-38c7-4f74-9ac6-be210197e9e4"
}

Fields

Name Description

agent (OnSiteJobsAgent)

The agent assigned to the appointment.

appointmentActions (OnSiteJobsAppointmentActionConnectionTypeConnection)

A list of actions triggered by this appointment, across stages.

cancellationCategory (OnSiteJobsCancellationCategory)

The cancellation category for this appointment.

cancellationSubCategory (String!)

comments (String!)

commsStrategy (OnSiteJobsCommsStrategy)

The communication strategy for this appointment.

endAt (DateTime)

externalJobType (String!)

externalReference (String!)

id (UUID!)

jobDetails (JSONString!)

jobNotes (JSONString!)

krakenWorkCategory (OnSiteJobsWorkCategory)

The work category for this appointment.

startAt (DateTime!)

status (OnSiteJobsAppointmentStatus)

The current status of the appointment.

Example

{
  "id": "500c164d-38c7-4f74-9ac6-be210197e9e4",
  "externalJobType": "abc123",
  "startAt": "2020-01-01T00:00:00.000Z",
  "endAt": "2020-01-01T00:00:00.000Z",
  "externalReference": "abc123",
  "jobDetails": {"key": "value"},
  "jobNotes": {"key": "value"},
  "comments": "abc123",
  "cancellationSubCategory": "abc123",
  "krakenWorkCategory": "EXCHANGE",
  "agent": "GENERIC_AGENT",
  "status": "PENDING",
  "commsStrategy": "SEND_ALL",
  "cancellationCategory": "CANCELLED_BY_CUSTOMER",
  "appointmentActions": OnSiteJobsAppointmentActionConnectionTypeConnection
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([OnSiteJobsAppointmentTypeConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": OnSiteJobsAppointmentTypeConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

OnSiteJobsAppointmentTypeConnectionTypeEdge

A Relay edge containing a OnSiteJobsAppointmentTypeConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (OnSiteJobsAppointmentType)

The item at the end of the edge

Example

{
  "node": OnSiteJobsAppointmentType,
  "cursor": "abc123"
}

OnSiteJobsJobTypeType

Represents a job type available for on-site jobs requests.

Fields

Name Description

id (String!)

The unique identifier for the job type.

name (String!)

The human-readable name of the job type.

Example

{
  "id": "abc123",
  "name": "abc123"
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([OnSiteJobsRequestActionConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": OnSiteJobsRequestActionConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

OnSiteJobsRequestActionConnectionTypeEdge

A Relay edge containing a OnSiteJobsRequestActionConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (OnSiteJobsRequestActionType)

The item at the end of the edge

Example

{
  "node": OnSiteJobsRequestActionType,
  "cursor": "abc123"
}

OnSiteJobsRequestActionType

An action linked to an On Site Jobs Request.

Fields

Name Description

actionTriggerStage (OnSiteJobsRequestActionTriggerStage)

The request stage at which this action is triggered.

workflowName (String)

The name of the workflow.

workflowStatus (Status)

The current status of the workflow.

Example

{
  "actionTriggerStage": "POST_REQUEST_COMPLETION",
  "workflowName": "abc123",
  "workflowStatus": "SKIPPED"
}

OnSiteJobsRequestType

An On Site Jobs Request

Fields

Name Description

account (String)

Request account.

agent (String!)

comment (String!)

externalReference (String!)

id (UUID!)

isEmergency (Boolean!)

marketSupplyPoints (SupplyPointConnectionTypeConnection)

List of supply points on request.

overallActionsStatus (Status)

The overall priority status of all actions linked to the request and its appointments.

property (PropertyType)

Request property

reason (String!)

requestActions (OnSiteJobsRequestActionConnectionTypeConnection)

A list of actions attached directly to this request.

status (RequestStatus)

Request status.

subReason (String!)

Example

{
  "id": "500c164d-38c7-4f74-9ac6-be210197e9e4",
  "reason": "abc123",
  "subReason": "abc123",
  "isEmergency": true,
  "externalReference": "abc123",
  "agent": "abc123",
  "comment": "abc123",
  "account": "abc123",
  "marketSupplyPoints": SupplyPointConnectionTypeConnection,
  "property": PropertyType,
  "status": "APPROVAL_PENDING",
  "overallActionsStatus": "SKIPPED",
  "requestActions": OnSiteJobsRequestActionConnectionTypeConnection
}

Fields

Name Description

id (ID)

ID for the Operations Team.

name (String)

Name for the Operations Team.

Example

{
  "id": "abc123",
  "name": "abc123"
}

Fields

Name Description

assignedToTeam (String)

Team assigned to this opportunity.

assignedToUser (String)

User assigned to this opportunity.

consents ([ConsentOutput])

List of consents for the opportunity.

email (String)

Lead legal contact email.

extraDetails (JSONString)

Extra details about the opportunity.

leadNumber (String)

Lead number.

leadType (String)

Lead type.

name (String)

Lead legal name.

number (String)

Opportunity number.

offerGroupId (String)

Offer group ID.

opportunityAddress (AddressOutput)

Opportunity address.

opportunityId (ID)

Opportunity ID.

phoneNumber (String)

Lead legal contact phone number.

productOfferingId (String)

Product offering ID.

salesChannel (String)

Sales channel.

stage (String)

Current stage in a funnel.

Example

{
  "opportunityId": "abc123",
  "leadNumber": "abc123",
  "leadType": "abc123",
  "name": "abc123",
  "email": "abc123",
  "phoneNumber": "abc123",
  "number": "abc123",
  "stage": "abc123",
  "extraDetails": {"key": "value"},
  "opportunityAddress": AddressOutput,
  "salesChannel": "abc123",
  "assignedToTeam": "abc123",
  "assignedToUser": "abc123",
  "productOfferingId": "abc123",
  "offerGroupId": "abc123",
  "consents": [ConsentOutput]
}

OrderDetailsType

Represents the details of an Order.

Fields

Name Description

order (OrderType)

The order details.

The possible errors that can be raised are:

  • KT-CT-13101: Order not found.
  • KT-CT-1113: Disabled GraphQL field requested.

resources ([OrderResource])

The resources associated with the order.

The possible errors that can be raised are:

  • KT-CT-13101: Order not found.
  • KT-CT-1113: Disabled GraphQL field requested.

status (OrderStatus)

The current status of the order.

The possible errors that can be raised are:

  • KT-CT-13101: Order not found.
  • KT-CT-1113: Disabled GraphQL field requested.

Example

{
  "order": OrderType,
  "status": "PENDING",
  "resources": [OrderResource]
}

OrderItemType

Represents an item being ordered.

Fields

Name Description

code (NonEmptyString)

The code identifying the item.

marketData (JSONString)

Market-specific data for the item.

profile (ItemProfileType)

The profile containing characteristics of the item.

Example

{
  "profile": ItemProfileType,
  "marketData": {"key": "value"},
  "code": NonEmptyString
}

OrderLineDateRangeType

Represents a period defined by specific start and end dates.

Fields

Name Description

end (DateTime)

The end date and time of the period. Null indicates an infinite/rolling period.

start (DateTime!)

The start date and time of the period.

Example

{
  "start": "2020-01-01T00:00:00.000Z",
  "end": "2020-01-01T00:00:00.000Z"
}

OrderLineDurationType

Represents a period defined by duration in seconds.

Fields

Name Description

duration (Float!)

The duration in seconds.

Example

{
  "duration": 1.0
}

OrderLineType

Represents a line item in an order.

Fields

Name Description

item (OrderItemType)

The item being ordered.

period (OrderLinePeriodType)

The period for which this order line is valid. Can be a range or a duration.

target (AccountType)

The target customer for this order line.

terms ([TermInterface])

The terms applicable to this order line.

Example

{
  "item": OrderItemType,
  "period": OrderLinePeriodType,
  "target": AccountType,
  "terms": TermInterface
}

OrderResource

Represents a resource associated with an order.

Fields

Name Description

resourceIdentifier (NonEmptyString)

The unique identifier of the resource.

resourceType (NonEmptyString)

The type of the resource.

Example

{
  "resourceType": NonEmptyString,
  "resourceIdentifier": NonEmptyString
}

OrderType

Represents an order in the system.

Fields

Name Description

customer (OrderCustomerType)

The customer who placed the order.

identifier (NonEmptyString)

Unique identifier for the order.

lines ([OrderLineType])

The order lines in this order.

orderedAt (DateTime)

The date and time when the order was placed.

sale (SalesRecordType)

The sales record associated with this order, if any.

source (String)

The source offering that generated this order.

terms ([TermInterface])

The terms applicable to this order.

Example

{
  "identifier": NonEmptyString,
  "customer": OrderCustomerType,
  "lines": [OrderLineType],
  "orderedAt": "2020-01-01T00:00:00.000Z",
  "terms": TermInterface,
  "sale": SalesRecordType,
  "source": "abc123"
}

Fields

Name Description

link (String)

Link to service provider's outage information page.

outageReportNumber (String)

Service provider's outage reporting contact number.

serviceProvider (ServiceProvider)

Override Field to add additional attributes and extend description with possible_errors

serviceRequestNumber (String)

Service provider's service request number.

Example

{
  "serviceProvider": "AEP_TCC",
  "link": "abc123",
  "outageReportNumber": "abc123",
  "serviceRequestNumber": "abc123"
}

Fields

Name Description

account (AccountType)

If known, this is the account that a call is about. For inbound calls, we attempt to identify the account based on the phone number of the incoming call. For outbound calls, the account will be automatically set if the call was initiated from an account page. For all call types, the account can be updated, for example to correct a misidentification of an incoming call.

id (ID!)

The ID of the call.

metadata ([CallMetadataItemType]!)

Metadata related to the call, for example metrics or data passed via an interactive voice response (IVR).

Example

{
  "id": "abc123",
  "account": AccountType,
  "metadata": CallMetadataItemType
}

Fields

Name Description

category (AppSessionOutcomeCategory)

reason (String)

type (AppSessionOutcomeType!)

Example

{
  "type": "SALE",
  "category": "SUCCESS",
  "reason": "abc123"
}

PageInfo

The Relay compliant PageInfo type, containing data necessary to paginate this connection.

Fields

Name Description

endCursor (String)

When paginating forwards, the cursor to continue.

hasNextPage (Boolean!)

When paginating forwards, are there more items?

hasPreviousPage (Boolean!)

When paginating backwards, are there more items?

startCursor (String)

When paginating backwards, the cursor to continue.

Example

{
  "hasNextPage": true,
  "hasPreviousPage": true,
  "startCursor": "abc123",
  "endCursor": "abc123"
}

PauseDunning

Pause the dunning process for an account.

The possible errors that can be raised are:

  • KT-CT-4178: No account found with given account number.
  • KT-CT-11301: Account not in a dunning process for the given path name.
  • KT-CT-11302: No active dunning process found.
  • KT-CT-11303: Multiple active dunning processes found.
  • KT-CT-11304: Dunning pause process failed verifying the dates.
  • KT-CT-11305: Pausing the dunning process failed.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

pauseCreated (Boolean)

Whether the pause has been successfully created.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "pauseCreated": true
}

Payment

A payment from the customer to the supplier.

Fields

Name Description

accountNumber (String)

Unique identifier of the account the transaction belongs to.

amount (Int)

Gross amount including tax (when payable). Refer to the amounts field for a breakdown of this information.

Deprecated

The 'amount' field is deprecated.

Use `amounts` instead for a breakdown of the relevant net, tax, and gross amounts.

- Marked as deprecated on 2023-12-06.
- Scheduled for removal on or after 2024-06-01.

amounts (TransactionAmountType)

The net, tax and gross amounts for the transaction. Note: for payments and repayments, only the net amount is returned.

balanceCarriedForward (Int)

The customer's resulting balance after this transaction has been applied, in the smallest unit of currency.

billingDocumentIdentifier (ID)

The unique identifier for the most recent billing document linked with the transaction.Note: a transaction may be linked with multiple documents, but this field will only return the identifier for the most recent billing document.

createdAt (DateTime)

The date time when the transaction is created.

hasStatement (Boolean)

Returns True if the transaction is linked with a statement.

id (ID)

Unique identifier for the transaction.

isAccountCharge (Boolean)

Deprecated.

Deprecated

The 'isAccountCharge' field is deprecated.

This information is provided by the __typename introspection query.

- Marked as deprecated on 2020-06-19.
- Scheduled for removal on or after 2022-11-15.

isAccountPayment (Boolean)

Deprecated.

Deprecated

The 'isAccountPayment' field is deprecated.

This information is provided by the __typename introspection query.

- Marked as deprecated on 2020-06-19.
- Scheduled for removal on or after 2022-11-15.

isCredit (Boolean)

Deprecated.

Deprecated

The 'isCredit' field is deprecated.

This information is provided by the __typename introspection query.

- Marked as deprecated on 2020-06-19.
- Scheduled for removal on or after 2022-11-15.

isHeld (Boolean)

Whether the statement this transaction is on has been held. A held statement is not sent to a customer automatically, but is instead marked for manual attention by operations staff. Returns False if a statement is not linked with the transaction.

isIssued (Boolean)

Whether this transaction has been issued on any billing document.Note: Look for the most recently issued transaction instead of looking through all transactions as some accounts may have initial transactions that were not issued.This will return False if the transaction is not associated with any billing documents.

isLateFailedPayment (Boolean!)

Whether a payment has been reversed due to a late failure.Sometimes a payment is marked cleared, only for Kraken to be notified days/weeks later that the payment has failed.

isReversed (Boolean!)

note (String)

Returns the note field value for the transaction, which contains additional info.

paymentTransactionType (AccountPaymentTransactionTypeChoices)

The transaction type of the payment.

postedDate (Date)

Date when the transaction was posted to the account.

reasonCode (String)

Returns the reason.

statementId (ID)

Returns None if a statement is not linked with the transaction.

Deprecated

The 'statementId' field is deprecated.

Use `billingDocumentIdentifier` instead.

- Marked as deprecated on 2023-11-30.
- Scheduled for removal on or after 2024-06-01.

title (String)

Human-readable title describing the transaction.

Example

{
  "id": "abc123",
  "postedDate": "2020-01-01",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "accountNumber": "abc123",
  "amount": 1,
  "amounts": TransactionAmountType,
  "balanceCarriedForward": 1,
  "isCredit": true,
  "isAccountCharge": true,
  "isAccountPayment": true,
  "isHeld": true,
  "isIssued": true,
  "title": "abc123",
  "billingDocumentIdentifier": "abc123",
  "statementId": "abc123",
  "isReversed": true,
  "hasStatement": true,
  "note": "abc123",
  "reasonCode": "abc123",
  "isLateFailedPayment": true,
  "paymentTransactionType": "DD_FIRST_COLLECTION"
}

PaymentAdequacyDetailsType

Payment adequacy adjusts fixed payment schedules to maintain a healthy ledger balance over a year.

Fields

Name Description

isCurrentlyExempt (Boolean)

This ledger will be exempt from default Payment Adequacy. This may mean that it is completely exempt, or handled with special rules.

Example

{
  "isCurrentlyExempt": true
}

Fields

Name Description

fingerprint (String)

Fingerprint.

isFound (Boolean)

Returns True if the fingerprint exists, Fasle otherwise.

isRiskListed (Boolean)

Returns True if the fingerprint is risk-listed, Fasle otherwise.

Example

{
  "fingerprint": "abc123",
  "isFound": true,
  "isRiskListed": true
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([PaymentForecastConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": PaymentForecastConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

PaymentForecastConnectionTypeEdge

A Relay edge containing a PaymentForecastConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (PaymentForecastType)

The item at the end of the edge

Example

{
  "node": PaymentForecastType,
  "cursor": "abc123"
}

Fields

Name Description

amount (Int)

date (Date)

method (ScheduleType)

The payment method used for the forecasted payment.

paymentNumber (Int)

Example

{
  "paymentNumber": 1,
  "date": "2020-01-01",
  "amount": 1,
  "method": "BACS_TRANSFER"
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([PaymentInstructionConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": PaymentInstructionConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

PaymentInstructionConnectionTypeEdge

A Relay edge containing a PaymentInstructionConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (PaymentInstructionType)

The item at the end of the edge

Example

{
  "node": PaymentInstructionType,
  "cursor": "abc123"
}

Fields

Name Description

accountUser (AccountUserType)

The account user who is an owner of this payment instruction.

business (BusinessType)

The business who is an owner of this payment instruction.

Example

{
  "accountUser": AccountUserType,
  "business": BusinessType
}

PaymentInstructionType

Payment Instructions

Fields

Name Description

accountHolder (String!)

accountType (String)

bankCode (String)

cardExpiryMonth (Int)

cardExpiryYear (Int)

cardNumber (String!)

cardPaymentNetwork (String)

cardType (String)

iban (String!)

id (ID!)

instructionType (String!)

maskedAccountIdentifier (String)

A masked reference to a recurring payment method.

owners ([PaymentInstructionOwnerType])

The owners of the financial account this instruction represents.

sortCode (String!)

status (String!)

supplementaryLedger (SupplementaryLedgerType)

The supplementary ledger for this payment instruction.

validFrom (DateTime!)

vendor (String!)

Example

{
  "id": "abc123",
  "status": "abc123",
  "sortCode": "abc123",
  "iban": "abc123",
  "accountHolder": "abc123",
  "instructionType": "abc123",
  "cardPaymentNetwork": "abc123",
  "cardExpiryMonth": 1,
  "cardExpiryYear": 1,
  "supplementaryLedger": SupplementaryLedgerType,
  "bankCode": "abc123",
  "accountType": "abc123",
  "validFrom": "2020-01-01T00:00:00.000Z",
  "vendor": "abc123",
  "cardNumber": "abc123",
  "cardType": "abc123",
  "maskedAccountIdentifier": "abc123",
  "owners": [PaymentInstructionOwnerType]
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([PaymentPlanConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": PaymentPlanConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

PaymentPlanConnectionTypeEdge

A Relay edge containing a PaymentPlanConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (PaymentPlanType)

The item at the end of the edge

Example

{
  "node": PaymentPlanType,
  "cursor": "abc123"
}

PaymentPlanPaymentType

An object that represents a planned payment for a payment plan.

Fields

Name Description

amount (Int!)

payableDate (Date!)

paymentType (String)

Example

{
  "payableDate": "2020-01-01",
  "amount": 1,
  "paymentType": "abc123"
}

PaymentPlanType

An object that represents a payment plan.

Fields

Name Description

acceptedAt (DateTime)

account (AccountType!)

id (ID!)

initialScheduleType (String!)

ledgerNumber (String)

The ledger number for this payment plan or None if one does not exist.

nextPayment (PaymentPlanPaymentType)

The next planned payment for this payment plan.

offerExpiresAt (DateTime)

offeredAt (DateTime)

payments ([PaymentPlanPaymentType!]!)

status (String!)

strategyDisplayName (String)

The display name of the strategy used for this payment plan or None if one does not exist.

strategyName (String!)

Example

{
  "id": "abc123",
  "account": AccountType,
  "initialScheduleType": "abc123",
  "strategyName": "abc123",
  "status": "abc123",
  "offeredAt": "2020-01-01T00:00:00.000Z",
  "offerExpiresAt": "2020-01-01T00:00:00.000Z",
  "acceptedAt": "2020-01-01T00:00:00.000Z",
  "payments": PaymentPlanPaymentType,
  "nextPayment": PaymentPlanPaymentType,
  "strategyDisplayName": "abc123",
  "ledgerNumber": "abc123"
}

PaymentPreferenceConnectionTypeConnection

Pagination object for PaymentPreferenceUnion

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([PaymentPreferenceConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": PaymentPreferenceConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

PaymentPreferenceConnectionTypeEdge

A Relay edge containing a PaymentPreferenceConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (PaymentPreferenceUnion)

The item at the end of the edge

Example

{
  "node": PaymentPreferenceUnion,
  "cursor": "abc123"
}

PaymentRequestConnectionTypeConnection

This field is a connection type. Connections are used to implement cursor based pagination.

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([PaymentRequestConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": PaymentRequestConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

PaymentRequestConnectionTypeEdge

A Relay edge containing a PaymentRequestConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (PaymentRequestType)

The item at the end of the edge

Example

{
  "node": PaymentRequestType,
  "cursor": "abc123"
}

Fields

Name Description

customerAmount (Int)

The amount the customer is expected to pay in minor currency.

expectedPaymentDate (Date)

The date the payment is expected to be made.

fundingSourceAmounts (FundingSourceAmountConnectionTypeConnection)

The amount that was funded by each funding source.

paymentStatus (String)

The status of the payment.

totalAmount (Int)

The total amount of the payment in minor currency.

Example

{
  "expectedPaymentDate": "2020-01-01",
  "paymentStatus": "abc123",
  "totalAmount": 1,
  "customerAmount": 1,
  "fundingSourceAmounts": FundingSourceAmountConnectionTypeConnection
}

Fields

Name Description

paymentRequest (PaymentRequestConnectionTypeConnection)

A list of payment requests for a given ledger.

Example


Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([PaymentScheduleConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": PaymentScheduleConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

PaymentScheduleConnectionTypeEdge

A Relay edge containing a PaymentScheduleConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (PaymentScheduleType)

The item at the end of the edge

Example

{
  "node": PaymentScheduleType,
  "cursor": "abc123"
}

Fields

Name Description

args (JSONString)

The arguments of the delay configuration.

code (String)

The code of the delay configuration.

Example

{
  "code": "abc123",
  "args": {"key": "value"}
}

Fields

Name Description

description (String)

A human-readable description of the value.

direction (PaymentDayDirectionType)

Direction of payment day.

Example

{
  "direction": "OF_MONTH",
  "description": "abc123"
}

PaymentScheduleType

An object that represents when we have agreed to take payments from a payment instruction.

Fields

Name Description

delayConfiguration (PaymentScheduleDelayConfigurationType)

The delay configuration for this payment schedule.

id (ID!)

isPaymentHoliday (Boolean)

isVariablePaymentAmount (Boolean!)

paymentAdequacyAdjustment (Int)

paymentAdequacyAdjustmentExpiryDate (Date)

paymentAmount (Int!)

paymentDay (Int)

paymentDayDetails (PaymentSchedulePaymentDayDetailsType)

Details of the payment_day value.

paymentFrequency (PaymentFrequencyOptions)

The frequency of the payment schedule.

paymentFrequencyMultiplier (Int!)

paymentHolidayReason (String!)

reason (PaymentScheduleReasonOptions)

The reason the payment schedule was created.

scheduleType (ScheduleType)

The method of payment for the schedule.

Deprecated

The 'scheduleType' field is deprecated.

Use paymentPreferences query instead.

- Marked as deprecated on 2025-07-07.
- Scheduled for removal on or after 2026-07-07.

supplementaryLedger (SupplementaryLedgerType)

The supplementary ledger for this payment schedule, if it is on one.

totalDebtAmount (Int)

The sum of the payment adequacy contributions on the payment schedule that are expected to be taken before the debt repayment is complete.

validFrom (Date!)

validTo (Date)

Example

{
  "id": "abc123",
  "supplementaryLedger": SupplementaryLedgerType,
  "validFrom": "2020-01-01",
  "validTo": "2020-01-01",
  "reason": "GENERAL_ACCOUNT_PAYMENT",
  "paymentHolidayReason": "abc123",
  "paymentDay": 1,
  "paymentFrequency": "Weekly",
  "paymentFrequencyMultiplier": 1,
  "paymentAmount": 1,
  "paymentAdequacyAdjustment": 1,
  "paymentAdequacyAdjustmentExpiryDate": "2020-01-01",
  "isVariablePaymentAmount": true,
  "totalDebtAmount": 1,
  "isPaymentHoliday": true,
  "scheduleType": "BACS_TRANSFER",
  "paymentDayDetails": PaymentSchedulePaymentDayDetailsType,
  "delayConfiguration": PaymentScheduleDelayConfigurationType
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([PaymentWithNonConcludedRePresentationConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": PaymentWithNonConcludedRePresentationConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

PaymentWithNonConcludedRePresentationConnectionTypeEdge

A Relay edge containing a PaymentWithNonConcludedRePresentationConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (PaymentWithNonConcludedRePresentationType)

The item at the end of the edge

Example

{
  "node": PaymentWithNonConcludedRePresentationType,
  "cursor": "abc123"
}

Fields

Name Description

amountPayable (Int)

The amount expected for this payment in minor currency units.

payableDate (Date)

The date this payment is scheduled to be debited.

Example

{
  "amountPayable": 1,
  "payableDate": "2020-01-01"
}

PaysByDirectDebitType

Represents a restriction for if an account should pay only by direct debit in a contract.

Note: This type is a stub, and will be fleshed out in the future.

Fields

Name Description

description (NonEmptyString)

The description of the term.

displayName (NonEmptyString)

The display name of the term.

identifier (NonEmptyString)

The identifier of the term.

isVariable (Boolean)

Whether the term is variable.

type (NonEmptyString)

The type of the term.

Example

{
  "type": NonEmptyString,
  "displayName": NonEmptyString,
  "description": NonEmptyString,
  "identifier": NonEmptyString,
  "isVariable": true
}

PerformBoostCharge

Initiate a boost charge for an electric vehicle (EV).

This will start charging the EV and will not stop until the battery reaches 100% charged.

If it is not possible to initiate a boost charge, a KT-CT-4357 error will be returned. It may have a boostChargeRefusalReasons extension which lists the reasons why the boost charge was refused. Possible reasons include:

  • BC_DEVICE_NOT_YET_LIVE (device is not yet live)
  • BC_DEVICE_RETIRED (device is retired)
  • BC_DEVICE_SUSPENDED (device is suspended)
  • BC_DEVICE_DISCONNECTED (device is disconnected)
  • BC_DEVICE_NOT_AT_HOME (device is not at home)
  • BC_BOOST_CHARGE_IN_PROGRESS (boost charge already in progress)
  • BC_DEVICE_FULLY_CHARGED (device is already fully charged)

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-4356: A boost charge cannot currently be performed.
  • KT-CT-4357: Unable to trigger boost charge.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

krakenflexDevice (KrakenFlexDeviceType)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "krakenflexDevice": KrakenFlexDeviceType
}

PerformTestCharge

Initiate a test charge of an electric vehicle (EV).

This is to ensure that the EV or EVSE (charge point) can be controlled remotely and successfully charged for a short period.

If it is not possible to initiate a test charge, a KT-CT-4355 error will be returned. It may have a testChargeRefusalReasons extension which lists the reasons why the test charge was refused. Possible reasons include:

  • TC_DEVICE_LIVE (device is already live)
  • TC_DEVICE_ONBOARDING_IN_PROGRESS (test dispatch already in progress)
  • TC_DEVICE_RETIRED (device is retired)
  • TC_DEVICE_SUSPENDED (device is suspended)
  • TC_DEVICE_DISCONNECTED (device is disconnected)
  • TC_DEVICE_ALREADY_CHARGING (device is already charging)
  • TC_DEVICE_AWAY_FROM_HOME (device is away from home)
  • TC_DEVICE_NO_LOCATION_CONFIGURED (device has no location configured)
  • TC_DEVICE_LOCATION_UNABLE_TO_IDENTIFY (unable to identify device location)
  • TC_DEVICE_LOCATION_MISSING (device location is missing)

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-4362: Device not ready for test charge.
  • KT-CT-4355: Unable to trigger charge.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

krakenflexDevice (KrakenFlexDeviceType)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "krakenflexDevice": KrakenFlexDeviceType
}

Fields

Name Description

attachments (BillingAttachmentConnectionTypeConnection)

billType (BillTypeEnum)

The type of the bill.

closingBalance (Int!)

The closing balance of an issued billing document.

documentDebtPosition (BillingDocumentPositionType)

Position of the billing document in the delinquent debt tracking system.

fromDate (Date)

The date of the constituent bill covered from.

id (ID)

The ID of the constituent bill.

identifier (ID)

The unique identifier for the billing document. Note: a pending billing document will not have an identifier yet; and not all finalized billing documents will have an identifier assigned to them, in which case this will be null.

isAnnulled (Boolean!)

Whether the billing document has been annulled.

issuedDate (Date)

The date the bill was sent to the customer.

representations (BillRepresentationConnectionTypeConnection)

temporaryUrl (String)

Requesting this field generates a temporary URL at which bill is available. This URL will expire after approximately an hour. It is intended for redirection purposes, NOT persistence in any form (e.g. inclusion in emails or the body of a web page). This field can raise an error with errorClass NOT_FOUND if the bill document has not been created/issued yet. This field is deprecated use 'attachments' field instead.

Deprecated

The 'temporaryUrl' field is deprecated.

This field is deprecated. Use the 'attachments' field instead.

- Marked as deprecated on 2024-09-16.
- Scheduled for removal on or after 2025-09-01.

toDate (Date)

The date of the constituent bill covered to.

totalCharges (StatementTotalType)

The total amounts for all charges on the billing document.

totalCredits (StatementTotalType)

The total amounts for all credits on the statement.

transactions (BillTransactionConnectionTypeConnection)

Transactions on the given ledger.

Example

{
  "id": "abc123",
  "billType": "STATEMENT",
  "fromDate": "2020-01-01",
  "toDate": "2020-01-01",
  "temporaryUrl": "abc123",
  "issuedDate": "2020-01-01",
  "attachments": BillingAttachmentConnectionTypeConnection,
  "identifier": "abc123",
  "totalCharges": StatementTotalType,
  "totalCredits": StatementTotalType,
  "isAnnulled": true,
  "transactions": BillTransactionConnectionTypeConnection,
  "closingBalance": 1,
  "documentDebtPosition": BillingDocumentPositionType,
  "representations": BillRepresentationConnectionTypeConnection
}

Fields

Name Description

accountAllMatches (AccountConnectionTypeConnection!)

All accounts that are linked to this phone number. A maximum of 26 results are returned. Results are ordered by most likely first.

accountBestMatch (AccountType)

Our best guess for which account a call with this phone number would be about.

accountUserAllMatches (AccountUserConnectionTypeConnection!)

All account users that are linked to this phone number. A maximum of 26 results are returned. Results are ordered by most likely first.

accountUserBestMatch (AccountUserType)

Our best guess for which account user would be calling from this phone number.

Example

{
  "accountBestMatch": AccountType,
  "accountAllMatches": AccountConnectionTypeConnection,
  "accountUserBestMatch": AccountUserType,
  "accountUserAllMatches": AccountUserConnectionTypeConnection
}

Fields

Name Description

isValidPhoneNumber (Boolean)

Example

{
  "isValidPhoneNumber": true
}

Fields

Name Description

buttonAction (ActionType!)

The action to perform when the button is pressed.

buttonStyle (ButtonStyle)

The button style.

id (ID)

Unique identifier of the object.

title (String!)

Title text of the button.

typename (String)

The name of the object's type.

Example

{
  "buttonStyle": "PRIMARY",
  "title": "abc123",
  "buttonAction": ActionType,
  "id": "abc123",
  "typename": "abc123"
}

Fields

Name Description

isBlocked (Boolean)

Whether the viewer has been blocked due to spending all its allowed points.

limit (Int)

The maximum number of points the viewer gets for requests per hour.

remainingPoints (Int)

The remaining points for the viewer in one hour time limit.

ttl (Int)

Time To Live: UNIX timestamp when the viewer will get a new allowance of points.

usedPoints (Int)

The points used so far in one hour time limit.

Example

{
  "limit": 1,
  "remainingPoints": 1,
  "usedPoints": 1,
  "ttl": 1,
  "isBlocked": true
}

PointsSizeType

A measurement in points.

Fields

Name Description

id (ID)

Unique identifier of the object.

points (Int!)

The points value.

typename (String)

The name of the object's type.

Example

{
  "id": "abc123",
  "typename": "abc123",
  "points": 1
}

PortfolioConnectionTypeConnection

Paginator of Operations Team

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([PortfolioConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": PortfolioConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

PortfolioConnectionTypeEdge

A Relay edge containing a PortfolioConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (PortfolioType)

The item at the end of the edge

Example

{
  "node": PortfolioType,
  "cursor": "abc123"
}

PortfolioType

An object that represents a portfolio.

Fields

Name Description

accounts (AccountConnectionTypeConnection)

The accounts associated with this portfolio.

ancestors (PortfolioConnectionTypeConnection)

The ancestors of the given portfolio.

billingName (String)

brand (String)

The brand code associated with the portfolio.

collectiveBilling (Boolean!)

createdAt (DateTime!)

depth (Int)

The depth of the portfolio in the hierarchy.

descendants (PortfolioConnectionTypeConnection)

The descendants of the given portfolio.

id (ID!)

leadAccountNumber (String)

The lead account for this portfolio.

name (String)

The name of the portfolio.

number (String!)

operationsTeam (OperationsTeamType)

Operations team for this portfolio.

parent (PortfolioType)

The parent portfolio of the given portfolio, if any.

updatedAt (DateTime!)

Example

{
  "id": "abc123",
  "number": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "updatedAt": "2020-01-01T00:00:00.000Z",
  "billingName": "abc123",
  "collectiveBilling": true,
  "operationsTeam": OperationsTeamType,
  "leadAccountNumber": "abc123",
  "brand": "abc123",
  "name": "abc123",
  "depth": 1,
  "parent": PortfolioType,
  "ancestors": PortfolioConnectionTypeConnection,
  "descendants": PortfolioConnectionTypeConnection,
  "accounts": AccountConnectionTypeConnection
}

PortfolioUserRoleType

The role a user has in association with one portfolio.

Fields

Name Description

id (ID!)

portfolio (PortfolioType!)

Portfolio object.

role (RoleString)

The portfolio role.

user (AccountUserType!)

Example

{
  "id": "abc123",
  "user": AccountUserType,
  "role": RoleString,
  "portfolio": PortfolioType
}

PossibleErrorType

The GraphQL error type for displaying information about GraphQL errors that might be raised from the API.

Fields

Name Description

code (String)

The error code that might be returned from the query/mutation.

description (String)

The error description that might be returned from the query/mutation.

message (String)

The error message that might be returned from the query/mutation.

type (String)

The error type that might be returned from the query/mutation.

Example

{
  "message": "abc123",
  "code": "abc123",
  "type": "abc123",
  "description": "abc123"
}

PossibleErrorsOutputType

Information and possible errors of the requested query/mutation.

Fields

Name Description

authErrors (Boolean)

Whether the possible authentication errors are included.

name (String)

Name of the query/mutation whose possible errors are returned.

possibleErrors ([PossibleErrorType])

List of the errors the query/mutation is susceptible of raising.

type (query_type)

Type of the query (query or mutation).

Example

{
  "name": "abc123",
  "type": "query",
  "authErrors": true,
  "possibleErrors": [PossibleErrorType]
}

PostCredit

The possible errors that can be raised are:

  • KT-CT-5316: Invalid data.
  • KT-CT-5311: The credit reason with the requested code is deprecated.
  • KT-CT-5312: The credit reason with the requested code does not exist.
  • KT-CT-5313: An error occurred whilst posting the credit.
  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-3821: Received neither ledger ID nor ledger number.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

credit (Credit)

Posted account credit.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "credit": Credit
}

PostcodeZoneMapping

Fetch service providers by zip code.

A zip code is required to perform the lookup.

Fields

Name Description

id (ID!)

loadZone (PostcodeZoneMappingLoadZone)

postcode (String!)

serviceProvider (PostcodeZoneMappingServiceProvider)

Example

{
  "id": "abc123",
  "postcode": "abc123",
  "serviceProvider": "AEP_TCC",
  "loadZone": "LZ_HOUSTON"
}

Fields

Name Description

attachments (BillingAttachmentConnectionTypeConnection)

billType (BillTypeEnum)

The type of the bill.

fromDate (Date)

The date of the bill is covered from.

grossAmount (BigInt)

The gross amount of the historical bill.

id (ID)

The ID of the bill.

identifier (String)

The unique identifier of a historical bill. It will usually be present on the billing document itself.

issuedDate (Date)

The date the bill was sent to the customer.

params (JSONString)

The params associated with the historical bill.

temporaryUrl (String)

Requesting this field generates a temporary URL at which bill is available. This URL will expire after approximately an hour. It is intended for redirection purposes, NOT persistence in any form (e.g. inclusion in emails or the body of a web page). This field can raise an error with errorClass NOT_FOUND if the bill document has not been created/issued yet. This field is deprecated use 'attachments' field instead.

Deprecated

The 'temporaryUrl' field is deprecated.

This field is deprecated. Use the 'attachments' field instead.

- Marked as deprecated on 2024-09-16.
- Scheduled for removal on or after 2025-09-01.

toDate (Date)

The date of the bill is covered to.

Example

{
  "id": "abc123",
  "billType": "STATEMENT",
  "fromDate": "2020-01-01",
  "toDate": "2020-01-01",
  "temporaryUrl": "abc123",
  "issuedDate": "2020-01-01",
  "attachments": BillingAttachmentConnectionTypeConnection,
  "identifier": "abc123",
  "params": {"key": "value"},
  "grossAmount": 1
}

PreSignedToken

A pre-signed, expiring and opaque tokens that can be swapped for a limited scope JWT (Kraken Token).

Fields

Name Description

isValid (Boolean)

key (String!)

scope (ExpiringTokenScope!)

The scope that the token will grant to the account user.

Example

{
  "key": "abc123",
  "scope": "SUBMIT_METER_READINGS",
  "isValid": true
}

Fields

Name Description

errorMessageInEn (String)

Error message in English.

errorMessageInEs (String)

Error message in Spanish.

Example

{
  "errorMessageInEn": "abc123",
  "errorMessageInEs": "abc123"
}

Fields

Name Description

denyEnrollment (Boolean)

Deny the enrollment based on the pre-checks.

email (PrecheckEmailValidationOutput)

Pre-check result error for email.

Example

{
  "denyEnrollment": true,
  "email": PrecheckEmailValidationOutput
}

PreferredInstruction

Represents the preference of the user to be charged using a specific payment instruction.

Fields

Name Description

forPaymentsAfter (String)

The start time of the payment preference.

paymentMethod (PaymentInstructionType)

The payment instruction preferred by the user.

status (String)

The status of the payment preference.

Example

{
  "forPaymentsAfter": "abc123",
  "status": "abc123",
  "paymentMethod": PaymentInstructionType
}

Fields

Name Description

accountNumber (String)

The account number of the newly created account or the existing account to be re-used.

isNewAccount (Boolean)

Was a new account created.

isNewUser (Boolean)

Was a new user created.

userId (ID)

The ID of the newly created or existing account user.

Example

{
  "isNewAccount": true,
  "accountNumber": "abc123",
  "isNewUser": true,
  "userId": "abc123"
}

PriceForStream

Rate group prices for a product.

Fields

Name Description

characteristicMapping (JSONString!)

The characteristic mapping for the price.

price (Decimal!)

The price per unit.

schemeLabels (JSONString)

The scheme labels for the price.

Example

{
  "characteristicMapping": {"key": "value"},
  "schemeLabels": {"key": "value"},
  "price": "1.0"
}

Fields

Name Description

amount (Decimal!)

        Monetary value of a single unit of the measurement.
        This is the smallest unit of currency e.g. cents for USD or yen for JPY.

unit (Unit)

Unit that monetary amount relates to eg. 27 cents per kwh.

Example

{
  "amount": "1.0",
  "unit": "KILOWATT_HOURS"
}

Fields

Name Description

prices ([MonthlyPrice])

Historic prices calculated based on the TDSP and 1000 kWh average consumption.

serviceProvider (ServiceProvider)

The TDSP that is applicable to the current and/or historic rates.

Example

{
  "serviceProvider": "AEP_TCC",
  "prices": [MonthlyPrice]
}

PrintAttachmentType

Represents a print attachment

Fields

Name Description

filename (String!)

id (ID!)

s3Bucket (String!)

s3Key (String!)

temporaryUrl (String)

Temporary URL at which the attachment is available. This URL will expire after approximately an hour. It is intended for redirection purposes, NOT persistence in any form (e.g. inclusion in emails or the body of a web page).

Example

{
  "id": "abc123",
  "filename": "abc123",
  "s3Bucket": "abc123",
  "s3Key": "abc123",
  "temporaryUrl": "abc123"
}

PrintBatchType

Represents print batch details

Fields

Name Description

id (ID!)

messages (PrintMessageTypeConnection)

Messages in a print batch.

status (PrintBatchStatus)

The status of the print batch.

Example

{
  "id": "abc123",
  "status": "OPEN",
  "messages": PrintMessageTypeConnection
}

Fields

Name Description

eventType (String!)

id (ID!)

The ID of the object

message (PrintMessageType)

Print message of the print event.

occurredAt (DateTime!)

Example

{
  "id": "abc123",
  "eventType": "abc123",
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "message": PrintMessageType
}

PrintMessageType

Represents a print communication.

Fields

Name Description

account (AccountType)

attachments ([PrintAttachmentType])

Attachments of the message.

highPriority (Boolean)

Comms that are marked as high priority.

id (ID!)

The ID of the object

templateCode (String!)

Example

{
  "id": "abc123",
  "templateCode": "abc123",
  "account": AccountType,
  "attachments": [PrintAttachmentType],
  "highPriority": true
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([PrintMessageTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": PrintMessageTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

PrintMessageTypeEdge

A Relay edge containing a PrintMessageType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (PrintMessageType)

The item at the end of the edge

Example

{
  "node": PrintMessageType,
  "cursor": "abc123"
}

ProcessOrderOutput

Output type for the result of processing an order.

Fields

Name Description

identifier (NonEmptyString)

The unique identifier of the processed order.

status (OrderStatus)

The status of the order processing.

Example

{
  "status": "PENDING",
  "identifier": NonEmptyString
}

ProductEstimate

Returns estimated rates for a quoted product.

Fields

Name Description

annualCostEstimate (Decimal)

Annually estimated cost in cents.

applicableRates (ConciseRatesOutput)

Applicable rates for the product.

dayPercentage (Decimal)

Estimated % of total load used during the day - peak hours.

kwhUsage (Decimal)

The kWh usage used to calculate estimated rates.

monthlyCostEstimate (Decimal)

A monthly estimated cost in cents.

nightPercentage (Decimal)

Estimated % of total load used during the night - off-peak hours.

timeslotEstimatedUsage ([TimeslotEstimatedUsage])

List of estimated timeslot usage for seasonal TOU products.

usagePeriod (EstimationInterval)

The period used for estimating a quote request.

Example

{
  "applicableRates": ConciseRatesOutput,
  "kwhUsage": "1.0",
  "dayPercentage": "1.0",
  "nightPercentage": "1.0",
  "timeslotEstimatedUsage": [TimeslotEstimatedUsage],
  "usagePeriod": "MONTHLY",
  "monthlyCostEstimate": "1.0",
  "annualCostEstimate": "1.0"
}

ProductRateOverrideConfigurationType

Configuration for Product Rate Override Configuration term.

Fields

Name Description

description (NonEmptyString)

The description of the term.

displayName (NonEmptyString)

The display name of the term.

identifier (NonEmptyString)

The identifier of the term.

indexationOptions (IndexationOptionsType)

The indexation options for the product rate override configuration.

isVariable (Boolean)

Whether the term is variable.

schedules ([ProductRateOverrideScheduleType])

The schedules for the product rate override configuration.

type (NonEmptyString)

The type of the term.

Example

{
  "type": NonEmptyString,
  "displayName": NonEmptyString,
  "description": NonEmptyString,
  "identifier": NonEmptyString,
  "isVariable": true,
  "indexationOptions": IndexationOptionsType,
  "schedules": [ProductRateOverrideScheduleType]
}

ProductRateOverrideItemType

Item for Product Rate Override Configuration term.

Fields

Name Description

pricePerUnit (Decimal)

The price per unit for the product rate override item.

productCode (String)

The product code for the product rate override item.

rateBand (String)

The rate band for the product rate override item.

Example

{
  "productCode": "abc123",
  "rateBand": "abc123",
  "pricePerUnit": "1.0"
}

ProductRateOverrideScheduleType

Schedule for Product Rate Override Configuration term.

Fields

Name Description

effectiveFrom (DateTime)

The effective from date for the product rate override schedule.

items ([ProductRateOverrideItemType])

The items for the product rate override schedule.

Example

{
  "items": [ProductRateOverrideItemType],
  "effectiveFrom": "2020-01-01T00:00:00.000Z"
}

ProductType

Fetch products that are available.

A Product models a group of rates for electricity available during a fixed term (number of months).

Products require an availableAt input to filter products that are available until the given datetime. If no input is given, it defaults to the current local time.

Fields

Name Description

autoTopUpDefaultAmount (Int)

autoTopUpMinimumAmount (Int)

availabilityStatus (ProductAvailabilityStatus!)

availableFrom (DateTime!)

availableTo (DateTime)

basedOnTimeOfUse (Boolean)

code (String!)

description (String!)

This will be shown to customers during sign-up

displayName (String!)

This name will be shown to customers during sign-up

endsAt (DateTime)

This is when end-dated products expire

fullName (String!)

generationCredit (Boolean)

Returns whether or not products are eligible for solar credits.

id (ID!)

ioDiscountEnabled (Boolean)

Returns whether or not the given product has IO discount rates.

isWholesale (Boolean)

marketName (String!)

notes (String!)

These are internal notes to explain why this product exists

prepay (Boolean)

rates (RatesType)

A list of rates per product.

You will need to provide one of the following options: Postcode, Service Provider, Load Zone, ESI ID, or Address

term (Int)

Duration of agreements using this product in months

termsContractType (String!)

Example

{
  "id": "abc123",
  "code": "abc123",
  "notes": "abc123",
  "fullName": "abc123",
  "displayName": "abc123",
  "description": "abc123",
  "availableFrom": "2020-01-01T00:00:00.000Z",
  "availableTo": "2020-01-01T00:00:00.000Z",
  "term": 1,
  "endsAt": "2020-01-01T00:00:00.000Z",
  "marketName": "abc123",
  "availabilityStatus": "PUBLIC",
  "termsContractType": "abc123",
  "isWholesale": true,
  "generationCredit": true,
  "basedOnTimeOfUse": true,
  "autoTopUpMinimumAmount": 1,
  "autoTopUpDefaultAmount": 1,
  "prepay": true,
  "ioDiscountEnabled": true,
  "rates": RatesType
}

Fields

Name Description

code (String)

consolidatedRates ([[ConciseRatesOutput]])

Returns rates for 500 kWh, 1000 kWh, and 2000 kWh usages.

description (String)

displayName (String)

fullName (String)

id (ID)

prepay (Boolean)

rates ([ConciseRatesOutput])

term (Int)

Duration of agreements using this product in months.

Example

{
  "id": "abc123",
  "code": "abc123",
  "fullName": "abc123",
  "displayName": "abc123",
  "description": "abc123",
  "term": 1,
  "rates": [ConciseRatesOutput],
  "consolidatedRates": [ConciseRatesOutput],
  "prepay": true
}

Fields

Name Description

administrativeArea (String)

Top-level administrative subdivision, e.g. US state, AU state/territory, NZ, region, IT region, JP prefecture.

AU: Australia

This must be one of NSW, VIC, QLD, TAS, ACT, SA, NT, WA. For addresses not within these locations, use the value that Australia Post uses, e.g. ACT for the Jervis Bay Territory or WA for Christmas Island.

asString (String)

The entire formatted address represented as a single string, as it would be written on an envelope.

The formatting of this field may vary according to the country of the address (which may not match this Kraken installation's home country). It may also change if we update our address-formatting code or if our understanding of the correct formatting for a given country changes. Avoid parsing individual components of an address out of this field's value; use the other fields on this type instead.

country (String)

ISO 3166-1 alpha-2 code of the country this address belongs to, e.g. AU, GB, NZ.

deliveryPointIdentifier (String)

Identifier used by the local postal service for this address, e.g. AU DPID, GB postcode + Delivery Point Suffix, US Zip-9 + Delivery Point.

This is the value that gets encoded in the barcode printed on the envelope by large-volume bulk mail providers.

dependentLocality (String)

UK dependent localities, or neighbourhoods or boroughs in some other locations.

locality (String)

City or town portion of an address, e.g. US city, AU suburb/town, NZ suburb and city/town, IT comune, UK post town.

name (String)

A personal name.

organization (String)

The name of a business or organisation.

postalCode (String)

Postal code (ZIP code in the US).

sortingCode (String)

Sorting code, e.g. FR CEDEX code. This field is not used in many countries.

streetAddress (String)

The 'street address' component.

This value can (and often will) contain newline characters when appropriate.

In some cases, data may appear in this field instead of the below fields; e.g. a UK post town name may appear here instead of in the dependent_locality field. This happens when data has been migrated from a legacy format, and that format had insufficient metadata to determine the appropriate field.

If structured_street_address is also set, the value of this field will be a string generated from that value.

structuredStreetAddress (GenericScalar)

The 'street address' component, in a structured format.

This field stores the same value as street_address, but with more detail; for instance, instead of 123 Example Street it might be {'street_number': '123', 'street_name': 'Example', 'street_type': 'Street'}. In many cases this will be blank; we only use this field for Krakens where we need to supply this level of granularity to some third-party service, like a bulk mail provider.

The exact structure of this value depends on the country of the address, which is not necessarily the same as the country this Kraken is configured to serve. For addresses outside of the countries listed below, this field will be left blank.

AU: Australia

The following keys may be present; all are optional. All keys have string values, and their meaning is the same as their aseXML counterparts. (Note that, unlike aseXML, all keys are provided at the top level, rather than being nested.)

  • flat_or_unit_type
  • flat_or_unit_number
  • floor_or_level_type
  • floor_or_level_number
  • building_or_property_name
  • location_descriptor
  • lot_number
  • house_number_1
  • house_number_suffix_1
  • house_number_2
  • house_number_suffix_2
  • street_name
  • street_type
  • street_suffix
  • postal_delivery_type
  • postal_delivery_number_prefix
  • postal_delivery_number_value
  • postal_delivery_number_suffix

JP: Japan

The following keys may be present; all are optional. If keys are empty, they may be omitted from the response entirely.

  • chome
  • banchi
  • go
  • edaban
  • kana_building_name
  • kanji_building_name
  • building_number
  • room_number
  • address_code
  • physical_location_identifier
  • kana_company_name
  • kanji_company_name

NZ: New Zealand

The following keys may be present; all are optional. If keys are empty, they may be omitted from the response entirely.

  • flat_or_unit_type
  • flat_or_unit_number
  • floor_or_level_type
  • floor_or_level_number
  • property_name
  • building_name
  • house_number_1
  • house_number_suffix_1
  • house_number_2
  • house_number_suffix_2
  • street_prefix
  • street_name
  • street_type
  • street_suffix
  • rural_delivery_number
  • mailtown
  • postal_delivery_type
  • postal_delivery_location
  • postal_delivery_number_prefix
  • postal_delivery_number_value
  • postal_delivery_number_suffix

Example

{
  "name": "abc123",
  "organization": "abc123",
  "streetAddress": "abc123",
  "structuredStreetAddress": "abc123" | 1 | 1.0 | true | ["abc123"] | AccountType,
  "dependentLocality": "abc123",
  "locality": "abc123",
  "administrativeArea": "abc123",
  "postalCode": "abc123",
  "sortingCode": "abc123",
  "country": "abc123",
  "deliveryPointIdentifier": "abc123",
  "asString": "abc123"
}

Fields

Name Description

property (PropertyType!)

The matched property.

score (Decimal!)

A score representing the degree of confidence for a match.

Example

{
  "score": "1.0",
  "property": PropertyType
}

PropertyType

Represents a property. Conceptually, it collects supply points under an address.

Fields

Name Description

address (String)

The address of the property, formatted into a single string.

addressLine1 (String!)

addressLine2 (String!)

addressLine3 (String!)

addressLine4 (String!)

addressLine5 (String!)

coordinates (CoordinatesType)

Coordinates for the property, useful for displaying the property on a map.

embeddedNetwork (EmbeddedNetworkType)

The embedded network this property belongs to, if any.

id (String)

label (String)

An optional label for the property.

measurements (MeasurementConnection)

Measurements at a property

meterPoints ([ElectricityMeterPointType])

Retrieve the details of an electricity meter-point.

occupancyPeriods ([OccupancyPeriodType])

Time periods during which the property is associated with an account. Useful to display information about house-moves, as performing a move out of a property will set the end date for the occupancy period.

postcode (String!)

richAddress (PropertyRichAddressType)

Property rich address.

splitAddress ([String])

List of address lines.

Example

{
  "id": "abc123",
  "addressLine1": "abc123",
  "addressLine2": "abc123",
  "addressLine3": "abc123",
  "addressLine4": "abc123",
  "addressLine5": "abc123",
  "postcode": "abc123",
  "label": "abc123",
  "address": "abc123",
  "richAddress": PropertyRichAddressType,
  "splitAddress": ["abc123"],
  "occupancyPeriods": [OccupancyPeriodType],
  "coordinates": CoordinatesType,
  "embeddedNetwork": EmbeddedNetworkType,
  "measurements": MeasurementConnection,
  "meterPoints": [ElectricityMeterPointType]
}

Fields

Name Description

oauthUri (String!)

OAuth 2.0 URI for the provider.

Example

{
  "oauthUri": "abc123"
}

ProviderVirtualKeyDetailsType

Details of a public key that can be added to devices for end-to-end authentication or encryption.

E.g. for Tesla the user visits a URL and the name can be used to show what the key is called. https://github.com/teslamotors/vehicle-command#distributing-your-public-key

Fields

Name Description

virtualKeyName (String!)

Friendly human-readable name for the virtual key.

virtualKeyUri (String!)

URI for the virtual key.

Example

{
  "virtualKeyName": "abc123",
  "virtualKeyUri": "abc123"
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([ProvisionalTransactionConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": ProvisionalTransactionConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

ProvisionalTransactionConnectionTypeEdge

A Relay edge containing a ProvisionalTransactionConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (ProvisionalTransactionType)

The item at the end of the edge

Example

{
  "node": ProvisionalTransactionType,
  "cursor": "abc123"
}

ProvisionalTransactionType

A provisional transaction represents some debit or credit to or from a customer's account which we cannot yet finalise for some reason, but which is still useful to keep a note of, and display to the customer. Provisional transactions are purely to give guidance in the absence of finalised information. We therefore only return provisional transactions that have not been finalised. When a transaction is finalised, it is available through the transactions field.

Fields

Name Description

amount (Int)

The amount in pence for this provisional transaction. It will be negative for charges, positive for credits.

date (Date)

The date at which the charge should be applied to the account.

id (ID!)

title (String)

A user readable string that indicates what this transaction relates to.

Example

{
  "id": "abc123",
  "title": "abc123",
  "amount": 1,
  "date": "2020-01-01"
}

Fields

Name Description

cost (Money)

The cost for the charge added during a charging session.

end (DateTime!)

The end time of a charging session.

energyAdded (Energy)

The energy added during a charging session.

location (String!)

Location of the charging session.

operatorImageUrl (String)

URL of the operator image.

start (DateTime!)

The start time of a charging session.

stateOfChargeChange (Decimal)

The change in state of charge during a charging session. The value will be between 0 and 100, if not null.

stateOfChargeFinal (Decimal)

The final state of charge after a charging session. The value will be between 0 and 100, if not null.

Example

{
  "start": "2020-01-01T00:00:00.000Z",
  "end": "2020-01-01T00:00:00.000Z",
  "stateOfChargeChange": "1.0",
  "stateOfChargeFinal": "1.0",
  "energyAdded": Energy,
  "cost": Money,
  "location": "abc123",
  "operatorImageUrl": "abc123"
}

PublishTransactionalMessagingExternalTrigger

Publish an externally defined transactional messaging trigger.

The possible errors that can be raised are:

  • KT-CT-4178: No account found with given account number.
  • KT-CT-5421: Account user not found.
  • KT-CT-9901: Invalid trigger type code.
  • KT-CT-9905: Top-level context fields are missing.
  • KT-CT-9906: Template variables do not match the defined schema.
  • KT-CT-9908: Invalid recipient information.
  • KT-CT-9909: Invalid recipient information.
  • KT-CT-9910: Invalid input field combination.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

trigger (Trigger)

The trigger that has been published.

Example

{
  "possibleErrors": [PossibleErrorType],
  "trigger": Trigger
}

PublishTransactionalMessagingTrigger

Publish a trigger within the transactional messaging service.

The possible errors that can be raised are:

  • KT-CT-9901: Invalid trigger type code.
  • KT-CT-9902: Invalid trigger type params.
  • KT-CT-9903: Trigger type cannot be published externally.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

trigger (Trigger)

The trigger that has been published.

Example

{
  "possibleErrors": [PossibleErrorType],
  "trigger": Trigger
}

Fields

Name Description

voucherPurchase (VoucherPurchaseType)

The voucher purchase created from the mutation.

Example

{
  "voucherPurchase": VoucherPurchaseType
}

PushNotificationBindingType

Represents a pairing of a single app installation to an account user.

Fields

Name Description

application (NotifiableApplicationType!)

expiresAt (DateTime!)

id (ID!)

messages ([SMSMessageType!]!)

registeredAt (DateTime!)

token (String!)

user (AccountUserType!)

Example

{
  "id": "abc123",
  "messages": SMSMessageType,
  "user": AccountUserType,
  "token": "abc123",
  "application": NotifiableApplicationType,
  "registeredAt": "2020-01-01T00:00:00.000Z",
  "expiresAt": "2020-01-01T00:00:00.000Z"
}

QuantityType

Graphene type object to represent Quantity(magnitude, unit)

Fields

Name Description

magnitude (Float!)

The numeric value of this field.

unit (String!)

Unit of this field.

Example

{
  "magnitude": 1.0,
  "unit": "abc123"
}

Fields

Name Description

complexityValue (Int)

The complexity of the query.

Example

{
  "complexityValue": 1
}

Fields

Name Description

costs ([QuoteCostType])

The cost for quoting this product.

createdAt (DateTime)

The date and time when the quote component was created.

identifier (ID)

Identifier of the Quote.

productComponentIdentifier (ID)

Identifier of the Product Component.

quotingParamsInputData (JSONString)

The input data used for quoting this product component.

termsAndConditionsS3Urls ([TermsAndConditionsS3UrlType])

S3 URLs for terms and conditions linked to this quote component.

Example

{
  "identifier": "abc123",
  "productComponentIdentifier": "abc123",
  "costs": [QuoteCostType],
  "quotingParamsInputData": {"key": "value"},
  "createdAt": "2020-01-01T00:00:00.000Z",
  "termsAndConditionsS3Urls": [TermsAndConditionsS3UrlType]
}

Fields

Name Description

key (String!)

Name of the cost field.

value (QuoteCostUnionType)

Value of the cost field.

Example

{
  "key": "abc123",
  "value": QuoteCostUnionType
}

Fields

Name Description

createdAt (DateTime)

The date and time when the quote was created.

createdBy (ActorType)

The Actor who created the Quote.

identifier (ID)

Identifier of the Quote.

productOfferingIdentifier (ID)

The product offering identifier this Quote is related to.

quoteComponents ([QuoteComponentType])

Quote components of this quote.

Example

{
  "identifier": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "productOfferingIdentifier": "abc123",
  "quoteComponents": [QuoteComponentType],
  "createdBy": ActorType
}

Fields

Name Description

offeringComponents ([QuotedOfferingParamsType])

Quoting components of this quote.

offeringIdentifier (ID)

Product offering identifier.

productComponents ([QuotedProductComponentType])

Product component data including its quoting parameters.

Example

{
  "offeringIdentifier": "abc123",
  "productComponents": [QuotedProductComponentType],
  "offeringComponents": [QuotedOfferingParamsType]
}

QuotedProduct

Returns a quoted product's information.

Fields

Name Description

autoTopUpDefaultAmount (Int)

autoTopUpMinimumAmount (Int)

basedOnTimeOfUse (Boolean)

code (String)

Product's code.

description (String)

Product's description.

displayName (String)

Product's display name.

efls ([EflType])

Returns a list of EFLs that are applicable to the resolved product.

fullName (String)

Product's full name.

generationCredit (Boolean)

Returns whether or not products are eligible for solar credits.

id (ID)

Product's id.

ioDiscountEnabled (Boolean)

Returns whether or not the given product has IO discount rates.

isWholesale (Boolean)

prepay (Boolean)

term (Int)

Duration in months this product is available for.

Example

{
  "isWholesale": true,
  "generationCredit": true,
  "basedOnTimeOfUse": true,
  "autoTopUpMinimumAmount": 1,
  "autoTopUpDefaultAmount": 1,
  "prepay": true,
  "ioDiscountEnabled": true,
  "id": "abc123",
  "code": "abc123",
  "fullName": "abc123",
  "displayName": "abc123",
  "description": "abc123",
  "term": 1,
  "efls": [EflType]
}

Fields

Name Description

productCode (ID)

Product code.

quotingParams ([QuotingParamType])

Quoting parameter definitions for this product.

Example

{
  "productCode": "abc123",
  "quotingParams": [QuotingParamType]
}

Fields

Name Description

estimatedDetails (ProductEstimate)

Returns estimated details for a quoted product (includes rates).

expiresAt (DateTime)

The time upto which the estimated rates are valid for.

loadZone (LoadZone)

If the product is available in the given region, it returns the load zone.

product (QuotedProduct)

Returns a quoted product.

quotedProductId (ID)

ID of the quoted product.

serviceProvider (ServiceProvider)

If the product is available in the given region, it returns the service provider (TDSP).

Example

{
  "quotedProductId": "abc123",
  "product": QuotedProduct,
  "estimatedDetails": ProductEstimate,
  "expiresAt": "2020-01-01T00:00:00.000Z",
  "loadZone": "LZ_HOUSTON",
  "serviceProvider": "AEP_TCC"
}

Fields

Name Description

choices ([String])

Choices of the quoting parameter if present.

name (String)

Name of the quoting parameter.

type (String)

Type of the quoting parameter.

Example

{
  "name": "abc123",
  "type": "abc123",
  "choices": ["abc123"]
}

RateGroupEligibilityConfigurationType

Represents a rate group eligibility term of in a contract.

Note: This type is a stub, and will be fleshed out in the future.

Fields

Name Description

description (NonEmptyString)

The description of the term.

displayName (NonEmptyString)

The display name of the term.

identifier (NonEmptyString)

The identifier of the term.

isVariable (Boolean)

Whether the term is variable.

schedules ([RateGroupEligibilityScheduleType])

A list of rate group eligibility schedules associated with the contract.

timeSeriesSpecificationSchedules ([TimeSeriesSpecificationEligibilityScheduleType])

A list of time series specification eligibility schedules associated with the contract.

type (NonEmptyString)

The type of the term.

Example

{
  "type": NonEmptyString,
  "displayName": NonEmptyString,
  "description": NonEmptyString,
  "identifier": NonEmptyString,
  "isVariable": true,
  "schedules": [RateGroupEligibilityScheduleType],
  "timeSeriesSpecificationSchedules": [TimeSeriesSpecificationEligibilityScheduleType]
}

RateGroupEligibilityPeriodType

Represents a period with a start and optional end date.

Note: This type is a stub, and will be fleshed out in the future.

Fields

Name Description

end (DateTime)

The end date and time of the period.

start (DateTime)

The start date and time of the period.

Example

{
  "start": "2020-01-01T00:00:00.000Z",
  "end": "2020-01-01T00:00:00.000Z"
}

RateGroupEligibilityScheduleType

Represents a schedule for rate group eligibility within a contract.

Note: This type is a stub, and will be fleshed out in the future.

Fields

Name Description

effectivePeriod (RateGroupEligibilityPeriodType)

The period during which this eligibility is effective.

isEligible (Boolean)

Indicates if the rate group is eligible.

productCode (String)

The product code associated with the rate group.

rateGroupCode (String)

The rate group code.

Example

{
  "productCode": "abc123",
  "rateGroupCode": "abc123",
  "isEligible": true,
  "effectivePeriod": RateGroupEligibilityPeriodType
}

RateGroupPrices

Rate group prices for a product.

Fields

Name Description

prices ([PriceForStream!]!)

The prices for the rate group.

rateGroup (String!)

The rate group code.

Example

{
  "rateGroup": "abc123",
  "prices": PriceForStream
}

RatesType

TDSP rates These are rates which apply per TDSP. It will return a list of standing and consumption rates.

Load Zone rates These are rates which apply per load zone. It will return a list of standing and consumption rates.

Agnostic rates These are rates that apply to products. They are not tied to any TDSP/Load zone. This means these rates will be applicable to all TDSPs and Rates.

IO rates These are rates that apply under certain conditions for a given type of device. They are not tied to any specific TDSP or Load Zone.

Fields

Name Description

agnosticRates (AgnosticRatesType)

Override Field to add additional attributes and extend description with possible_errors

ioRates ([IoDeviceRatesType])

List of rates that are configured based on IO device criteria.

loadZoneRates (LoadZoneRatesType)

Override Field to add additional attributes and extend description with possible_errors

tdspRates (TdspRatesType)

Override Field to add additional attributes and extend description with possible_errors

Example

{
  "tdspRates": TdspRatesType,
  "loadZoneRates": LoadZoneRatesType,
  "agnosticRates": AgnosticRatesType,
  "ioRates": [IoDeviceRatesType]
}

Fields

Name Description

intervalEnd (DateTime)

The exclusive end of this reading's interval.

intervalStart (DateTime)

The inclusive start of this reading's interval.

quality (String)

The quality of this reading if applicable.

source (String)

The source of this reading if applicable.

units (String)

This reading's units.

value (Decimal)

The recorded value for this reading.

Example

{
  "value": "1.0",
  "units": "abc123",
  "intervalStart": "2020-01-01T00:00:00.000Z",
  "intervalEnd": "2020-01-01T00:00:00.000Z",
  "source": "abc123",
  "quality": "abc123"
}

Fields

Name Description

exportReadings (ExportReadingsConnection)

Readings representing outgoing utility flow e.g., solar generation.

importReadings (ImportReadingsConnection)

Readings representing incoming utility flow e.g., usage or consumption..

Example

{
  "exportReadings": ExportReadingsConnection,
  "importReadings": ImportReadingsConnection
}

RecordDepositAgreementAccepted

Record the customer's acceptance of a deposit agreement.

The possible errors that can be raised are:

  • KT-CT-4177: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

isRecorded (Boolean)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "isRecorded": true
}

Fields

Name Description

buttonAction (ActionType!)

The action to perform when the button is pressed.

buttonStyle (ButtonStyle)

The button style.

id (ID)

Unique identifier of the object.

title (String!)

Title text of the button.

typename (String)

The name of the object's type.

variant (ButtonVariance)

Colour style of button eg. filled, outlined, text_only.

Example

{
  "buttonStyle": "PRIMARY",
  "title": "abc123",
  "buttonAction": ActionType,
  "id": "abc123",
  "typename": "abc123",
  "variant": "FILLED"
}

RedeemLoyaltyPointsForAccountCredit

Redeem Loyalty Points as account credit.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-9201: No Loyalty Point ledger found for the user.
  • KT-CT-9202: Loyalty Points adapter not configured.
  • KT-CT-9203: No ledger entries for the ledger.
  • KT-CT-9205: Insufficient Loyalty Points.
  • KT-CT-9206: Indivisible points.
  • KT-CT-9204: Negative or zero points set.
  • KT-CT-9208: Invalid posted at datetime.
  • KT-CT-9209: Negative Loyalty Points balance.
  • KT-CT-9210: Unhandled Loyalty Points exception.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

pointsRedeemed (Int)

The number of loyalty points that were redeemed.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "pointsRedeemed": 1
}

RedeemReferralClaimCode

The possible errors that can be raised are:

  • KT-CT-6723: Unauthorized.
  • KT-CT-6724: Referral claim code not found.
  • KT-CT-6725: Referral claim code redeeming error.
  • KT-CT-6726: Referral claim code has already been redeemed.
  • KT-CT-6727: Referral claim code is not available.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

success (Boolean!)

Whether or not the request was successful.

Example

{
  "possibleErrors": [PossibleErrorType],
  "success": true
}

Fields

Name Description

codeType (CodeType)

description (String)

Description of the referral code.

descriptionInSpanish (String)

Description of the referral code in Spanish.

isValid (Boolean)

Check if the referral code is valid.

maxRecurrence (String)

Maximum number of times the code can be used.

Example

{
  "isValid": true,
  "description": "abc123",
  "descriptionInSpanish": "abc123",
  "maxRecurrence": "abc123",
  "codeType": "REFERRAL_CODE"
}

Fields

Name Description

customIdentifier (String)

The custom identifier for the account that is requesting the stats.

numOfEntries (Float)

The num of entries given for each action. Such as one point for referring a customer, two points for connecting their personal IO device or if their friend connects an IO device.

numOfPersonalConnectedDevices (Int)

The number of personal IO devices connected during the competition period.

numOfReferrals (Float)

The number of pending/paid referrals made during the competition period.

numOfReferredConnectedDevices (Int)

The number of referred IO devices connected during the competition period.

rank (Int)

The rank of the account in the competition.

referralCode (String)

Referral code of the account.

Example

{
  "referralCode": "abc123",
  "numOfReferrals": 1.0,
  "numOfPersonalConnectedDevices": 1,
  "numOfReferredConnectedDevices": 1,
  "numOfEntries": 1.0,
  "rank": 1,
  "customIdentifier": "abc123"
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([ReferralConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

referringUserTotalPaymentAmount (Int!)

Total payment amount given to the referring account in the smallest unit. of the client's currency.

If you filter the referrals by status, this will only return the total payment amount of referrals with the specified status.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": ReferralConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1,
  "referringUserTotalPaymentAmount": 1
}

ReferralConnectionTypeEdge

A Relay edge containing a ReferralConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (ReferralType)

The item at the end of the edge

Example

{
  "node": ReferralType,
  "cursor": "abc123"
}

ReferralSchemeType

A referral scheme is a way for one account to earn a reward for referring another. This is achieved by the referred account using a url (provided by the referring account) to sign up.

Fields

Name Description

canBeReferred (Boolean)

Whether the current account is eligible to be referred under this scheme.

code (String)

The unique code for the scheme.

combinedRewardAmount (Int)

The reward amount received by the referrer and the referee combined.

isUsageAtCapacity (Boolean)

True if the the scheme has limit of uses, and if the usage is at capacity.

loyaltyPointsBonus (Int)

The number of loyalty points to be awarded to the referrer in addition to the reward amount.

maxRecurrence (Int)

Max number of times this referral code can be credited to a given account.

referralDisplayUrl (String)

A referral url for display purposes.

referralUrl (String)

A fully qualified url give people to create accounts referred by this scheme.

referredRewardAmount (Int)

The reward amount received by the referred party.

referrerFamilyName (String)

The family name of the person making the referral.

Deprecated

The 'referrerFamilyName' field is deprecated.

Only make use of the referrerGivenName for privacy reasons.

- Marked as deprecated on 2022-11-07.
- Scheduled for removal on or after 2023-01-07.

referrerGivenName (String)

The given name of the person making the referral.

referrerRewardAmount (Int)

The reward amount received by the referrer.

schemeType (String)

Scheme type of the referral scheme.

Example

{
  "referralUrl": "abc123",
  "referralDisplayUrl": "abc123",
  "referrerRewardAmount": 1,
  "referredRewardAmount": 1,
  "combinedRewardAmount": 1,
  "loyaltyPointsBonus": 1,
  "canBeReferred": true,
  "code": "abc123",
  "referrerGivenName": "abc123",
  "referrerFamilyName": "abc123",
  "schemeType": "abc123",
  "maxRecurrence": 1,
  "isUsageAtCapacity": true
}

Fields

Name Description

business (ReferralSchemeType)

A business scheme type

domestic (ReferralSchemeType)

A domestic scheme type

friendsAndFamily (ReferralSchemeType)

A friends and family scheme type

Deprecated

The 'friendsAndFamily' field is deprecated.

Please use domestic instead.

- Marked as deprecated on 2020-03-05.
- Scheduled for removal on or after 2024-01-01.

Example

{
  "domestic": ReferralSchemeType,
  "business": ReferralSchemeType,
  "friendsAndFamily": ReferralSchemeType
}

ReferralType

Details of an account referral

Fields

Name Description

code (String)

The referral code.

combinedPaymentAmount (Int)

The payment amount in the smallest unit of the clients currency received by the referrer and the referee combined.

id (ID!)

paymentDate (Date)

The date when the payment was made.

paymentStatus (String)

The status of the payment.

referredUserJoinDate (DateTime)

The date the referred user joined.

referredUserName (String)

The name of the referred user.

referredUserPaymentAmount (Int)

Payment amount given to the referred account in the smallest unit of the client's currency.

referringUserPaymentAmount (Int)

Payment amount given to the referring account in the clients fractional currency unit.

schemeType (ReferralSchemeTypeChoices)

The type of reward scheme.

Example

{
  "id": "abc123",
  "paymentDate": "2020-01-01",
  "schemeType": "REFERRAL_REWARD",
  "code": "abc123",
  "referredUserName": "abc123",
  "paymentStatus": "abc123",
  "referredUserJoinDate": "2020-01-01T00:00:00.000Z",
  "referredUserPaymentAmount": 1,
  "referringUserPaymentAmount": 1,
  "combinedPaymentAmount": 1
}

RefreshToken

An opaque token that can be used to renew a Kraken Token.

Fields

Name Description

expiryDt (DateTime!)

The datetime when the token will expire.

isValid (Boolean)

key (String!)

Example

{
  "key": "abc123",
  "expiryDt": "2020-01-01T00:00:00.000Z",
  "isValid": true
}

Refund

A refund to the customer from the energy supplier.

Fields

Name Description

accountNumber (String)

Unique identifier of the account the transaction belongs to.

amount (Int)

Gross amount including tax (when payable). Refer to the amounts field for a breakdown of this information.

Deprecated

The 'amount' field is deprecated.

Use `amounts` instead for a breakdown of the relevant net, tax, and gross amounts.

- Marked as deprecated on 2023-12-06.
- Scheduled for removal on or after 2024-06-01.

amounts (TransactionAmountType)

The net, tax and gross amounts for the transaction. Note: for payments and repayments, only the net amount is returned.

balanceCarriedForward (Int)

The customer's resulting balance after this transaction has been applied, in the smallest unit of currency.

billingDocumentIdentifier (ID)

The unique identifier for the most recent billing document linked with the transaction.Note: a transaction may be linked with multiple documents, but this field will only return the identifier for the most recent billing document.

createdAt (DateTime)

The date time when the transaction is created.

hasStatement (Boolean)

Returns True if the transaction is linked with a statement.

id (ID)

Unique identifier for the transaction.

isAccountCharge (Boolean)

Deprecated.

Deprecated

The 'isAccountCharge' field is deprecated.

This information is provided by the __typename introspection query.

- Marked as deprecated on 2020-06-19.
- Scheduled for removal on or after 2022-11-15.

isAccountPayment (Boolean)

Deprecated.

Deprecated

The 'isAccountPayment' field is deprecated.

This information is provided by the __typename introspection query.

- Marked as deprecated on 2020-06-19.
- Scheduled for removal on or after 2022-11-15.

isCredit (Boolean)

Deprecated.

Deprecated

The 'isCredit' field is deprecated.

This information is provided by the __typename introspection query.

- Marked as deprecated on 2020-06-19.
- Scheduled for removal on or after 2022-11-15.

isHeld (Boolean)

Whether the statement this transaction is on has been held. A held statement is not sent to a customer automatically, but is instead marked for manual attention by operations staff. Returns False if a statement is not linked with the transaction.

isIssued (Boolean)

Whether this transaction has been issued on any billing document.Note: Look for the most recently issued transaction instead of looking through all transactions as some accounts may have initial transactions that were not issued.This will return False if the transaction is not associated with any billing documents.

isReversed (Boolean!)

note (String)

Returns the note field value for the transaction, which contains additional info.

postedDate (Date)

Date when the transaction was posted to the account.

reasonCode (String)

Returns the reason.

statementId (ID)

Returns None if a statement is not linked with the transaction.

Deprecated

The 'statementId' field is deprecated.

Use `billingDocumentIdentifier` instead.

- Marked as deprecated on 2023-11-30.
- Scheduled for removal on or after 2024-06-01.

title (String)

Human-readable title describing the transaction.

Example

{
  "id": "abc123",
  "postedDate": "2020-01-01",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "accountNumber": "abc123",
  "amount": 1,
  "amounts": TransactionAmountType,
  "balanceCarriedForward": 1,
  "isCredit": true,
  "isAccountCharge": true,
  "isAccountPayment": true,
  "isHeld": true,
  "isIssued": true,
  "title": "abc123",
  "billingDocumentIdentifier": "abc123",
  "statementId": "abc123",
  "isReversed": true,
  "hasStatement": true,
  "note": "abc123",
  "reasonCode": "abc123"
}

RefundPayment

The possible errors that can be raised are:

  • KT-CT-3924: Unauthorized.
  • KT-CT-3928: Idempotency key used for another repayment request.
  • KT-CT-3929: The payment is not in a refundable state.
  • KT-CT-3933: Refund amount greater than payment amount.
  • KT-CT-3937: Payment not eligible for refund.
  • KT-CT-3938: Partial refund not allowed.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

repayment (AccountRepaymentType)

The repayment for the requested refund.

Example

{
  "possibleErrors": [PossibleErrorType],
  "repayment": AccountRepaymentType
}

Fields

Name Description

amount (Int)

The amount of money requested.

payment (AccountPaymentType)

The payment which is being refunded.

reasonCode (String)

Internal code for the reason the refund is being requested.

requestId (ID)

The ID of the refund request.

status (RepaymentRequestStatus)

The current status of the refund request.

Example

{
  "requestId": "abc123",
  "amount": 1,
  "payment": AccountPaymentType,
  "reasonCode": "abc123",
  "status": "REQUESTED"
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([RefundRequestConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": RefundRequestConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

RefundRequestConnectionTypeEdge

A Relay edge containing a RefundRequestConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (RefundPaymentRequestType)

The item at the end of the edge

Example

{
  "node": RefundPaymentRequestType,
  "cursor": "abc123"
}

RegenerateSecretKey

Regenerate the user's API key.

Fields

Name Description

key (String!)

The generated key value, which is only ever available once (here).

viewer (AccountUserType)

The currently authenticated user.

Example

{
  "key": "abc123",
  "viewer": AccountUserType
}

RegisterOpportunityFlowStatusEvent

The possible errors that can be raised are:

  • KT-CT-8906: Opportunity not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

Fields

Name Description

pushNotificationBinding (PushNotificationBindingType)

Override Field to add additional attributes and extend description with possible_errors

Example

{
  "pushNotificationBinding": PushNotificationBindingType
}

RegistersConnection

Pagination for device registers.

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([RegistersEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": RegistersEdge,
  "totalCount": 1,
  "edgeCount": 1
}

RegistersEdge

A Relay edge containing a Registers and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (DeviceRegister)

The item at the end of the edge

Example

{
  "node": DeviceRegister,
  "cursor": "abc123"
}

Fields

Name Description

assigneeTeamName (String)

The name of the team responsible for completing the reminder.

assigneeUsername (String)

The username of the user responsible for completing the reminder.

content (String)

Reminder content.

createdAt (DateTime)

The date and time the account reminder was created.

dueAt (DateTime)

When the reminder is due.

id (Int)

The unique ID of the reminder.

isKrakenManaged (Boolean)

If the reminder is managed by Kraken.

reminderTypeName (String)

The reminder type name.

reopenInkConversation (Boolean)

Reopen ink conversation.

Example

{
  "id": 1,
  "reminderTypeName": "abc123",
  "isKrakenManaged": true,
  "content": "abc123",
  "dueAt": "2020-01-01T00:00:00.000Z",
  "assigneeUsername": "abc123",
  "assigneeTeamName": "abc123",
  "reopenInkConversation": true,
  "createdAt": "2020-01-01T00:00:00.000Z"
}

RemoveCampaignFromAccount

The possible errors that can be raised are:

  • KT-CT-7424: Failed to remove campaign from account.
  • KT-CT-7426: The account is not part of the given campaign.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

campaignRemoved (Boolean)

Whether the campaign was successfully removed from the account.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "campaignRemoved": true
}

RemoveCampaignItems

The possible errors that can be raised are:

  • KT-CT-11501: Voice campaign not found.
  • KT-CT-11502: Cannot remove items from multiple campaigns at once.
  • KT-CT-11505: Voice campaign item not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

campaignItems ([VoiceCampaignItemType])

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "campaignItems": [VoiceCampaignItemType]
}

RemoveItemsFromRiskList

Remove existing items from risk list.

The possible errors that can be raised are:

  • KT-CT-12106: Risk list item removal failed.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

riskIdentifiers ([RiskListItemType])

List of successfully removed risk identifiers.

Example

{
  "possibleErrors": [PossibleErrorType],
  "riskIdentifiers": [RiskListItemType]
}

Fields

Name Description

outcome (String)

The repayment intervention outcome.

reason (String)

The repayment intervention reason.

Example

{
  "outcome": "abc123",
  "reason": "abc123"
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([RepaymentRequestConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": RepaymentRequestConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

RepaymentRequestConnectionTypeEdge

A Relay edge containing a RepaymentRequestConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (RepaymentRequestType)

The item at the end of the edge

Example

{
  "node": RepaymentRequestType,
  "cursor": "abc123"
}

Fields

Name Description

amount (Int)

The amount of money requested.

instruction (PaymentInstructionType)

The payment instruction, if any, associated with the repayment request.

method (RepaymentMethod)

The method by which the money will be transferred to the customer.

reasonCode (String)

Classifier code for repayment reason.

requestId (String)

The ID of the repayment request.

status (RepaymentRequestStatus)

The current status of the repayment request.

Example

{
  "requestId": "abc123",
  "amount": 1,
  "reasonCode": "abc123",
  "method": "BANK_TRANSFER",
  "instruction": PaymentInstructionType,
  "status": "REQUESTED"
}

RequestDoubleOptIn

Request a double opt in for a consent.

This mutation will create a consent with a value of PENDING and publish a double opt-in requested transactional messaging trigger.

The possible errors that can be raised are:

  • KT-CT-9019: Invalid input.
  • KT-CT-9018: Account not found.
  • KT-CT-1111: Unauthorized.
  • KT-CT-9016: Consent management not enabled.
  • KT-CT-9017: Consent type not found.
  • KT-CT-9023: Consent already accepted.
  • KT-CT-1199: Too many requests.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

consent (ConsentType)

The consent that was created or updated.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "consent": ConsentType
}

Fields

Name Description

email (String)

The email that requested a password reset email.

Example

{
  "email": "abc123"
}

RequestPrintedBill

Request an issued bill to be printed and (re)posted to billing address of the account.

The possible errors that can be raised are:

  • KT-CT-3824: Unauthorized.
  • KT-CT-9705: The billing document has not been issued.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

success (Boolean)

Whether the request was successful.

Example

{
  "possibleErrors": [PossibleErrorType],
  "success": true
}

Fields

Name Description

canRequestRefund (Boolean!)

Whether the account can request a refund.

reason (String)

The reason why a refund cannot be requested.

Example

{
  "canRequestRefund": true,
  "reason": "abc123"
}

RequestRepaymentOutputType

Output for creating a repayment request.

Fields

Name Description

requestId (String)

The ID of the repayment request.

status (RepaymentRequestStatus)

The current status of the repayment request.

Example

{
  "requestId": "abc123",
  "status": "REQUESTED"
}

Fields

Name Description

clientMutationId (String)

errors ([SerializerFieldErrorsType])

Example

{
  "errors": [SerializerFieldErrorsType],
  "clientMutationId": "abc123"
}

Fields

Name Description

failureCodes ([String])

A list of codes of which password validation the new password failed against if applicable. One of: - password_too_short - password_too_common - password_reused - password_matches_current - password_has_too_few_numeric_characters - password_has_too_few_special_characters - password_has_too_few_lowercase_characters - password_has_too_few_uppercase_characters - password_contains_account_number - password_contains_part_of_email_address

Deprecated

The 'failureCodes' field is deprecated.

Please handle the KT-CT-5450 error and inspect the `validationErrors[].code` extension instead.

Note that the KT-CT-5450 error will not be raised if you request any of the `failureCodes`, `failureReasons`, or `passwordUpdated` fields.

- Marked as deprecated on 2025-04-07.
- Scheduled for removal on or after 2025-10-04.

failureReasons ([String])

A list of messages of which password validations the new password failed against if applicable.

Deprecated

The 'failureReasons' field is deprecated.

Please handle the KT-CT-5450 error and inspect the `validationErrors[].message` extension instead.

Note that the KT-CT-5450 error will not be raised if you request any of the `failureCodes`, `failureReasons`, or `passwordUpdated` fields.

- Marked as deprecated on 2025-04-07.
- Scheduled for removal on or after 2025-10-04.

passwordUpdated (Boolean)

True if the password update was successful, false otherwise.

Deprecated

The 'passwordUpdated' field is deprecated.

Please handle the KT-CT-5450 error instead.

Note that the KT-CT-5450 error will not be raised if you request any of the `failureCodes`, `failureReasons`, or `passwordUpdated` fields.

- Marked as deprecated on 2025-04-07.
- Scheduled for removal on or after 2025-10-04.

userId (ID!)

The ID of the user whose password was changed.

Example

{
  "userId": "abc123",
  "passwordUpdated": true,
  "failureReasons": ["abc123"],
  "failureCodes": ["abc123"]
}

ResumeDeviceControl

Resume control of a device after having been away from home.

This is so that the device can be charged again according to the set preferences.

The possible errors that can be raised are:

  • KT-CT-4301: Unable to find device for given account.
  • KT-CT-4359: Unable to resume device control.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

krakenflexDevice (KrakenFlexDeviceType)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "krakenflexDevice": KrakenFlexDeviceType
}

RevokeAgreement

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-1501: Agreement not found.
  • KT-CT-1502: Billed agreements cannot be revoked.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

account (AccountType)

Account responsible for the revoked agreement.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "account": AccountType
}

RewardType

        A reward is based on a scheme that an account has applied for in order to be
        eligible for a discount. Examples can include signup, promo, or partner codes that
        were applied to an account.

Fields

Name Description

code (String)

The referral code.

id (ID!)

paymentDate (Date)

The date when the payment was made.

paymentStatus (ReferralStatusChoices)

The status of the reward payment.

rewardAmount (Int)

Reward amount given to the account in the smallest unit of the clients currency.

schemeType (ReferralSchemeTypeChoices)

The type of reward scheme.

Example

{
  "id": "abc123",
  "paymentDate": "2020-01-01",
  "schemeType": "REFERRAL_REWARD",
  "code": "abc123",
  "rewardAmount": 1,
  "paymentStatus": "Pending"
}

RichAddressType

A postal address.

This data model is based on the structure used by Google's libaddressinput library—so you can use it, or other libraries that use its data model and reference data, to accept input.

All fields can be blank, except for country which must always be supplied.

If you only need the address in a single string, use the asString property. If you need the address as a list of lines, use the asString property, then use .splitlines() (or your programming language's equivalent) on the resulting value.

Fields

Name Description

administrativeArea (String)

Top-level administrative subdivision, e.g. US state, AU state/territory, NZ, region, IT region, JP prefecture.

AU: Australia

This must be one of NSW, VIC, QLD, TAS, ACT, SA, NT, WA. For addresses not within these locations, use the value that Australia Post uses, e.g. ACT for the Jervis Bay Territory or WA for Christmas Island.

asString (String)

The entire formatted address represented as a single string, as it would be written on an envelope.

The formatting of this field may vary according to the country of the address (which may not match this Kraken installation's home country). It may also change if we update our address-formatting code or if our understanding of the correct formatting for a given country changes. Avoid parsing individual components of an address out of this field's value; use the other fields on this type instead.

country (String)

ISO 3166-1 alpha-2 code of the country this address belongs to, e.g. AU, GB, NZ.

deliveryPointIdentifier (String)

Identifier used by the local postal service for this address, e.g. AU DPID, GB postcode + Delivery Point Suffix, US Zip-9 + Delivery Point.

This is the value that gets encoded in the barcode printed on the envelope by large-volume bulk mail providers.

dependentLocality (String)

UK dependent localities, or neighbourhoods or boroughs in some other locations.

locality (String)

City or town portion of an address, e.g. US city, AU suburb/town, NZ suburb and city/town, IT comune, UK post town.

name (String)

A personal name.

organization (String)

The name of a business or organisation.

postalCode (String)

Postal code (ZIP code in the US).

sortingCode (String)

Sorting code, e.g. FR CEDEX code. This field is not used in many countries.

streetAddress (String)

The 'street address' component.

This value can (and often will) contain newline characters when appropriate.

In some cases, data may appear in this field instead of the below fields; e.g. a UK post town name may appear here instead of in the dependent_locality field. This happens when data has been migrated from a legacy format, and that format had insufficient metadata to determine the appropriate field.

If structured_street_address is also set, the value of this field will be a string generated from that value.

structuredStreetAddress (GenericScalar)

The 'street address' component, in a structured format.

This field stores the same value as street_address, but with more detail; for instance, instead of 123 Example Street it might be {'street_number': '123', 'street_name': 'Example', 'street_type': 'Street'}. In many cases this will be blank; we only use this field for Krakens where we need to supply this level of granularity to some third-party service, like a bulk mail provider.

The exact structure of this value depends on the country of the address, which is not necessarily the same as the country this Kraken is configured to serve. For addresses outside of the countries listed below, this field will be left blank.

AU: Australia

The following keys may be present; all are optional. All keys have string values, and their meaning is the same as their aseXML counterparts. (Note that, unlike aseXML, all keys are provided at the top level, rather than being nested.)

  • flat_or_unit_type
  • flat_or_unit_number
  • floor_or_level_type
  • floor_or_level_number
  • building_or_property_name
  • location_descriptor
  • lot_number
  • house_number_1
  • house_number_suffix_1
  • house_number_2
  • house_number_suffix_2
  • street_name
  • street_type
  • street_suffix
  • postal_delivery_type
  • postal_delivery_number_prefix
  • postal_delivery_number_value
  • postal_delivery_number_suffix

JP: Japan

The following keys may be present; all are optional. If keys are empty, they may be omitted from the response entirely.

  • chome
  • banchi
  • go
  • edaban
  • kana_building_name
  • kanji_building_name
  • building_number
  • room_number
  • address_code
  • physical_location_identifier
  • kana_company_name
  • kanji_company_name

NZ: New Zealand

The following keys may be present; all are optional. If keys are empty, they may be omitted from the response entirely.

  • flat_or_unit_type
  • flat_or_unit_number
  • floor_or_level_type
  • floor_or_level_number
  • property_name
  • building_name
  • house_number_1
  • house_number_suffix_1
  • house_number_2
  • house_number_suffix_2
  • street_prefix
  • street_name
  • street_type
  • street_suffix
  • rural_delivery_number
  • mailtown
  • postal_delivery_type
  • postal_delivery_location
  • postal_delivery_number_prefix
  • postal_delivery_number_value
  • postal_delivery_number_suffix

Example

{
  "name": "abc123",
  "organization": "abc123",
  "streetAddress": "abc123",
  "structuredStreetAddress": "abc123" | 1 | 1.0 | true | ["abc123"] | AccountType,
  "dependentLocality": "abc123",
  "locality": "abc123",
  "administrativeArea": "abc123",
  "postalCode": "abc123",
  "sortingCode": "abc123",
  "country": "abc123",
  "deliveryPointIdentifier": "abc123",
  "asString": "abc123"
}

RiskListItemType

Represents the result of importing/removing risk identifiers into the risk list with detailed information.

Fields

Name Description

riskIdentifierId (ID)

The unique identifier of the edited risk identifier.

Example

{
  "riskIdentifierId": "abc123"
}

RunCreditCheck

The possible errors that can be raised are:

  • KT-US-4119: You are not authorized to use the credit engine.
  • KT-US-3814: Received invalid data. Unable to store credit score.
  • KT-US-3812: Unexpected error when running credit check.
  • KT-US-3815: Unable to complete the credit check process.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

id (ID)

A unique id to identify the credit check attempt.

passedCreditCheck (Boolean)

Returns true if the applicant's credit score is sufficient, false otherwise.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "passedCreditCheck": true,
  "id": "abc123"
}

Fields

Name Description

eventType (String!)

id (ID!)

The ID of the object

message (SMSMessageType)

SMS message of the SMS event.

occurredAt (DateTime!)

Example

{
  "id": "abc123",
  "eventType": "abc123",
  "occurredAt": "2020-01-01T00:00:00.000Z",
  "message": SMSMessageType
}

SMSMessageType

Represents a SMS communication.

Fields

Name Description

account (AccountType)

attachments ([AttachmentType])

Attachments of the message.

id (ID!)

recipient (String)

SMS recipient.

sender (String)

SMS sender.

sentAt (DateTime)

textBody (String)

SMS body.

Example

{
  "id": "abc123",
  "sentAt": "2020-01-01T00:00:00.000Z",
  "account": AccountType,
  "attachments": [AttachmentType],
  "sender": "abc123",
  "recipient": "abc123",
  "textBody": "abc123"
}

ScheduleQuoteFollowUp

Schedule a quote follow up message to the provided recipient.

The possible errors that can be raised are:

  • KT-CT-4619: Quote with given code not found.
  • KT-CT-4632: Invalid recipient information.
  • KT-CT-4633: Mutation not enabled in this environment.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

success (Boolean!)

Whether the message was scheduled successfully.

Example

{
  "possibleErrors": [PossibleErrorType],
  "success": true
}

Fields

Name Description

action (String)

Whether the scheduled transaction is a 'charge' or a 'credit'.

ancillaryData (JSONString)

Additional data that is consumed and associated with the scheduled transaction.

displayNote (String)

Optional short note about the scheduled transaction for customer display.

grossAmount (BigInt)

The gross amount of the scheduled transaction.

internalNote (String)

Optional short note about the scheduled transaction for internal use.

ledgerNumber (String)

The ledger the scheduled transaction is for.

metadata (JSONString)

Any extra data that is associated with scheduled transaction.

netAmount (BigInt)

The net amount of the scheduled transaction.

postedAfter (DateTime)

The datetime after which the scheduled transaction can be added to the ledger.

reason (String)

The reason why the scheduled transaction is added to the account.

salesTaxAmount (BigInt)

The tax amount of the scheduled transaction.

salesTaxRate (Decimal)

The tax rate of the scheduled transaction.

Example

{
  "ledgerNumber": "abc123",
  "action": "abc123",
  "grossAmount": 1,
  "netAmount": 1,
  "salesTaxAmount": 1,
  "salesTaxRate": "1.0",
  "reason": "abc123",
  "ancillaryData": {"key": "value"},
  "metadata": {"key": "value"},
  "internalNote": "abc123",
  "displayNote": "abc123",
  "postedAfter": "2020-01-01T00:00:00.000Z"
}

ScreenActionType

An action which calls another backend screen via its screen id.

Fields

Name Description

allowBack (Boolean!)

Whether to allow returning to the original caller screen.

id (ID)

Unique identifier of the object.

params ([BackendScreenParam]!)

Map of the parameters (key-value pairs) to pass to the next backend screen.

screenId (String!)

The ID of the screen to navigate to.

typeName (String)

The name of the action object's type.

typename (String)

The name of the object's type.

Example

{
  "id": "abc123",
  "typename": "abc123",
  "typeName": "abc123",
  "screenId": "abc123",
  "params": BackendScreenParam,
  "allowBack": true
}

Fields

Name Description

endDay (Int)

End day of the month for this season.

endMonth (Int)

End month for this season.

name (String)

Name of the season for this rate.

startDay (Int)

Start day of the month for this season.

startMonth (Int)

Start month for this season.

timeslots ([TimeSlotRatesType])

List of timeslots and their rates for this season.

Example

{
  "name": "abc123",
  "startDay": 1,
  "startMonth": 1,
  "endDay": 1,
  "endMonth": 1,
  "timeslots": [TimeSlotRatesType]
}

SectionType

A section containing a list of cards or carousel items

Fields

Name Description

content (SectionContent!)

The content of the section.

id (ID)

Unique identifier of the object.

order (Int!)

The order of the section.

typename (String)

The name of the object's type.

Example

{
  "id": "abc123",
  "typename": "abc123",
  "content": SectionContent,
  "order": 1
}

Fields

Name Description

name (String!)

The segment name

Example

{
  "name": "abc123"
}

SelectChargePointMake

Options for selecting a charge point's make from a list of options.

Fields

Name Description

id (ID)

A unique identifier for this onboarding step.

options ([SmartFlexListItemInterface])

The options the user can select.

selectedOptionId (ID)

The ID of the option that has been selected, if any.

Example

{
  "id": "abc123",
  "options": SmartFlexListItemInterface,
  "selectedOptionId": "abc123"
}

SelectChargePointMakeForSmartFlexOnboarding

Complete the select charge point make step.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-4371: Onboarding wizard ID is invalid.
  • KT-CT-4372: Simultaneous attempts to update onboarding process.
  • KT-CT-4375: Incorrect or missing parameters for SmartFlex onboarding step.
  • KT-CT-4376: Unable to complete onboarding step. Please try again later.
  • KT-CT-4377: Invalid onboarding step ID.
  • KT-CT-4378: Invalid input or step id. Please make sure you are using the correct step id and providing the expected input params.
  • KT-CT-4379: Vehicle is not ready for a test charge.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

wizard (SmartFlexOnboardingWizard)

The wizard created for onboarding the device with SmartFlex.

Example

{
  "possibleErrors": [PossibleErrorType],
  "wizard": SmartFlexOnboardingWizard
}

Fields

Name Description

chargePointMake (ChargePointVariantType)

The make of the charge point, e.g. myenergi.

id (ID)

A unique identifier for this list item.

Example

{
  "id": "abc123",
  "chargePointMake": ChargePointVariantType
}

SelectChargePointVariant

Options for selecting a charge point's variant from a list of options.

Fields

Name Description

id (ID)

A unique identifier for this onboarding step.

options ([SmartFlexListItemInterface])

The options the user can select.

selectedOptionId (ID)

The ID of the option that has been selected, if any.

Example

{
  "id": "abc123",
  "options": SmartFlexListItemInterface,
  "selectedOptionId": "abc123"
}

SelectChargePointVariantForSmartFlexOnboarding

Complete the select charge point variant step.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-4371: Onboarding wizard ID is invalid.
  • KT-CT-4372: Simultaneous attempts to update onboarding process.
  • KT-CT-4375: Incorrect or missing parameters for SmartFlex onboarding step.
  • KT-CT-4376: Unable to complete onboarding step. Please try again later.
  • KT-CT-4377: Invalid onboarding step ID.
  • KT-CT-4378: Invalid input or step id. Please make sure you are using the correct step id and providing the expected input params.
  • KT-CT-4379: Vehicle is not ready for a test charge.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

wizard (SmartFlexOnboardingWizard)

The wizard created for onboarding the device with SmartFlex.

Example

{
  "possibleErrors": [PossibleErrorType],
  "wizard": SmartFlexOnboardingWizard
}

Fields

Name Description

chargePointVariant (ChargePointVariantType)

The model variant of the charge point, e.g. Zappi.

id (ID)

A unique identifier for this list item.

Example

{
  "id": "abc123",
  "chargePointVariant": ChargePointVariantType
}

SelectDeviceType

A type where the user must select the type of device to onboard.

Fields

Name Description

id (ID)

A unique identifier for this onboarding step.

options ([SmartFlexListItemInterface])

The options the user can select.

selectedOptionId (ID)

The ID of the option that has been selected, if any.

Example

{
  "id": "abc123",
  "options": SmartFlexListItemInterface,
  "selectedOptionId": "abc123"
}

SelectDeviceTypeForSmartFlexOnboarding

Select the type of device to start the onboarding process.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-4371: Onboarding wizard ID is invalid.
  • KT-CT-4372: Simultaneous attempts to update onboarding process.
  • KT-CT-4375: Incorrect or missing parameters for SmartFlex onboarding step.
  • KT-CT-4376: Unable to complete onboarding step. Please try again later.
  • KT-CT-4377: Invalid onboarding step ID.
  • KT-CT-4378: Invalid input or step id. Please make sure you are using the correct step id and providing the expected input params.
  • KT-CT-4379: Vehicle is not ready for a test charge.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

wizard (SmartFlexOnboardingWizard)

The wizard created for onboarding the device with SmartFlex.

Example

{
  "possibleErrors": [PossibleErrorType],
  "wizard": SmartFlexOnboardingWizard
}

Fields

Name Description

id (ID)

A unique identifier for this list item.

label (String)

The device type, e.g. Electric Vehicle.

Example

{
  "id": "abc123",
  "label": "abc123"
}

SelectFromListForSmartFlexOnboarding

Select from a list of options presented (in a step that inherits from SelectFromList).

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-4371: Onboarding wizard ID is invalid.
  • KT-CT-4372: Simultaneous attempts to update onboarding process.
  • KT-CT-4375: Incorrect or missing parameters for SmartFlex onboarding step.
  • KT-CT-4376: Unable to complete onboarding step. Please try again later.
  • KT-CT-4377: Invalid onboarding step ID.
  • KT-CT-4378: Invalid input or step id. Please make sure you are using the correct step id and providing the expected input params.
  • KT-CT-4379: Vehicle is not ready for a test charge.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

wizard (SmartFlexOnboardingWizard)

The wizard created for onboarding the device with SmartFlex.

Example

{
  "possibleErrors": [PossibleErrorType],
  "wizard": SmartFlexOnboardingWizard
}

SelectInverterMake

Options for selecting an inverter's make from a list of options.

Fields

Name Description

id (ID)

A unique identifier for this onboarding step.

options ([SmartFlexListItemInterface])

The options the user can select.

selectedOptionId (ID)

The ID of the option that has been selected, if any.

Example

{
  "id": "abc123",
  "options": SmartFlexListItemInterface,
  "selectedOptionId": "abc123"
}

SelectInverterMakeForSmartFlexOnboarding

Complete the select inverter make step.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-4371: Onboarding wizard ID is invalid.
  • KT-CT-4372: Simultaneous attempts to update onboarding process.
  • KT-CT-4375: Incorrect or missing parameters for SmartFlex onboarding step.
  • KT-CT-4376: Unable to complete onboarding step. Please try again later.
  • KT-CT-4377: Invalid onboarding step ID.
  • KT-CT-4378: Invalid input or step id. Please make sure you are using the correct step id and providing the expected input params.
  • KT-CT-4379: Vehicle is not ready for a test charge.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

wizard (SmartFlexOnboardingWizard)

The wizard created for onboarding the device with SmartFlex.

Example

{
  "possibleErrors": [PossibleErrorType],
  "wizard": SmartFlexOnboardingWizard
}

Fields

Name Description

id (ID)

A unique identifier for this list item.

inverterMake (InverterVariantType)

The make (manufacturer) of the inverter.

Example

{
  "id": "abc123",
  "inverterMake": InverterVariantType
}

SelectProducts

Mark chosen quoted products for quoted supply points on quote request as selected.

The possible errors that can be raised are:

  • KT-CT-4619: Quote with given code not found.
  • KT-CT-4634: Quoted product with given id not found.
  • KT-CT-4626: No product selected for the given quote code.
  • KT-CT-4635: Missing a quoted product for at least one quoted supply point on the quote request.
  • KT-CT-4636: Quoted product not linked to a product.
  • KT-CT-4646: Attempted to select multiple products for the same quoted supply point.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

success (Boolean!)

Whether we successfully marked the chosen quoted products as selected.

Example

{
  "possibleErrors": [PossibleErrorType],
  "success": true
}

SelectSessionDevice

A type where the user must select a device from a list of session devices.

Fields

Name Description

id (ID)

A unique identifier for this onboarding step.

options ([SmartFlexListItemInterface])

The options the user can select.

selectedOptionId (ID)

The ID of the option that has been selected, if any.

Example

{
  "id": "abc123",
  "options": SmartFlexListItemInterface,
  "selectedOptionId": "abc123"
}

Fields

Name Description

id (ID)

A unique identifier for this list item.

sessionDevice (SessionDeviceType)

A device associated with the onboarding session.

Example

{
  "id": "abc123",
  "sessionDevice": SessionDeviceType
}

SelectUserVehicle

Options for selecting a user's vehicle from a list of options.

Fields

Name Description

id (ID)

A unique identifier for this onboarding step.

options ([SmartFlexListItemInterface])

The options the user can select.

selectedOptionId (ID)

The ID of the option that has been selected, if any.

Example

{
  "id": "abc123",
  "options": SmartFlexListItemInterface,
  "selectedOptionId": "abc123"
}

SelectUserVehicleForSmartFlexOnboarding

Complete the select user vehicle step.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-4371: Onboarding wizard ID is invalid.
  • KT-CT-4372: Simultaneous attempts to update onboarding process.
  • KT-CT-4375: Incorrect or missing parameters for SmartFlex onboarding step.
  • KT-CT-4376: Unable to complete onboarding step. Please try again later.
  • KT-CT-4377: Invalid onboarding step ID.
  • KT-CT-4378: Invalid input or step id. Please make sure you are using the correct step id and providing the expected input params.
  • KT-CT-4379: Vehicle is not ready for a test charge.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

wizard (SmartFlexOnboardingWizard)

The wizard created for onboarding the device with SmartFlex.

Example

{
  "possibleErrors": [PossibleErrorType],
  "wizard": SmartFlexOnboardingWizard
}

Fields

Name Description

id (ID)

A unique identifier for this list item.

userVehicle (ElectricVehicleType)

The selected electric vehicle when multiple vehicles were available.

Deprecated

The 'userVehicle' field is deprecated.

Please use 'SelectUserVehicleListItem.vehicle' instead.

- Marked as deprecated on 2025-04-10.
- Scheduled for removal on or after 2025-07-10.

vehicle (VehicleInformationType)

A vehicle associated with the user's OEM account.

Example

{
  "id": "abc123",
  "userVehicle": ElectricVehicleType,
  "vehicle": VehicleInformationType
}

SelectVehicleMake

Options for selecting a vehicle's make from a list of options.

Fields

Name Description

id (ID)

A unique identifier for this onboarding step.

options ([SmartFlexListItemInterface])

The options the user can select.

selectedOptionId (ID)

The ID of the option that has been selected, if any.

Example

{
  "id": "abc123",
  "options": SmartFlexListItemInterface,
  "selectedOptionId": "abc123"
}

SelectVehicleMakeForSmartFlexOnboarding

Complete the select vehicle make step.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-4371: Onboarding wizard ID is invalid.
  • KT-CT-4372: Simultaneous attempts to update onboarding process.
  • KT-CT-4375: Incorrect or missing parameters for SmartFlex onboarding step.
  • KT-CT-4376: Unable to complete onboarding step. Please try again later.
  • KT-CT-4377: Invalid onboarding step ID.
  • KT-CT-4378: Invalid input or step id. Please make sure you are using the correct step id and providing the expected input params.
  • KT-CT-4379: Vehicle is not ready for a test charge.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

wizard (SmartFlexOnboardingWizard)

The wizard created for onboarding the device with SmartFlex.

Example

{
  "possibleErrors": [PossibleErrorType],
  "wizard": SmartFlexOnboardingWizard
}

Fields

Name Description

id (ID)

A unique identifier for this list item.

vehicleMake (ElectricVehicleType)

The make of the electric vehicle make, e.g. Tesla.

Example

{
  "id": "abc123",
  "vehicleMake": ElectricVehicleType
}

SelectVehicleOrChargePoint

A step to prompt users to select between their vehicle or charge point.

Fields

Name Description

id (ID)

A unique identifier for this onboarding step.

selectedIntegration (SelectIntegrationChoices)

Example

{
  "id": "abc123",
  "selectedIntegration": "ELECTRIC_VEHICLE"
}

SelectVehicleVariant

Options for selecting a vehicle's variant from a list of options.

Fields

Name Description

id (ID)

A unique identifier for this onboarding step.

options ([SmartFlexListItemInterface])

The options the user can select.

selectedOptionId (ID)

The ID of the option that has been selected, if any.

Example

{
  "id": "abc123",
  "options": SmartFlexListItemInterface,
  "selectedOptionId": "abc123"
}

SelectVehicleVariantForSmartFlexOnboarding

Complete the select vehicle variant step.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-4371: Onboarding wizard ID is invalid.
  • KT-CT-4372: Simultaneous attempts to update onboarding process.
  • KT-CT-4375: Incorrect or missing parameters for SmartFlex onboarding step.
  • KT-CT-4376: Unable to complete onboarding step. Please try again later.
  • KT-CT-4377: Invalid onboarding step ID.
  • KT-CT-4378: Invalid input or step id. Please make sure you are using the correct step id and providing the expected input params.
  • KT-CT-4379: Vehicle is not ready for a test charge.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

wizard (SmartFlexOnboardingWizard)

The wizard created for onboarding the device with SmartFlex.

Example

{
  "possibleErrors": [PossibleErrorType],
  "wizard": SmartFlexOnboardingWizard
}

Fields

Name Description

id (ID)

A unique identifier for this list item.

vehicleVariant (ElectricVehicleType)

The model variant of the electric vehicle, e.g. Model Y.

Example

{
  "id": "abc123",
  "vehicleVariant": ElectricVehicleType
}

Fields

Name Description

code (String)

The selected product code.

displayName (String)

The selected product display name.

Example

{
  "code": "abc123",
  "displayName": "abc123"
}

SendQuoteSummary

Trigger the sending of a quote summary to the provided recipient.

The possible errors that can be raised are:

  • KT-CT-4619: Quote with given code not found.
  • KT-CT-4178: No account found with given account number.
  • KT-CT-4632: Invalid recipient information.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

success (Boolean!)

Whether the triggering of the quote summary was successful.

Example

{
  "possibleErrors": [PossibleErrorType],
  "success": true
}

SendVerificationEmail

The possible errors that can be raised are:

  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

verificationStatus (Boolean)

If the verification email was sent.

Example

{
  "possibleErrors": [PossibleErrorType],
  "verificationStatus": true
}

Fields

Name Description

code (String)

message (String)

Example

{
  "message": "abc123",
  "code": "abc123"
}

Fields

Name Description

errors ([ErrorTypeUnion!])

field (String)

Example

{
  "field": "abc123",
  "errors": [ErrorTypeUnion]
}

Fields

Name Description

id (String)

A unique session device identifier.

make (String)

The make (manufacturer) of the device.

model (String)

The model of the device.

name (String)

The name of the device.

Example

{
  "id": "abc123",
  "name": "abc123",
  "make": "abc123",
  "model": "abc123"
}

SetBatteryChargingPreferences

Allow customers to set/update their battery's charging preferences.

The possible errors that can be raised are:

  • KT-CT-4321: Serializer validation error.
  • KT-CT-4301: Unable to find device for given account.
  • KT-CT-4353: An error occurred while trying to update your charging preferences.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

krakenflexDevice (BatteryDeviceType)

The battery device updated, with the ID of the device in KrakenFlex.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "krakenflexDevice": BatteryDeviceType
}

SetLoyaltyPointsUser

Set the Loyalty Points user for the account.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-9210: Unhandled Loyalty Points exception.
  • KT-CT-9214: Couldn't assign user loyalty points role.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

newLoyaltyPointsUserId (String)

ID of the new Loyalty Points user.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "newLoyaltyPointsUserId": "abc123"
}

SetOpportunityOutcome

The possible errors that can be raised are:

  • KT-CT-8906: Opportunity not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

message (String)

Success message for now.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "message": "abc123"
}

SetPaymentPreference

Choose how automatic payments will be collected.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-3822: Unauthorized.
  • KT-CT-3967: Payment method is not valid.
  • KT-CT-3968: Preference cannot be set this soon.
  • KT-CT-3969: Preferences must change on a specific day of the week for weekly schedules.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

SetUpDirectDebitInstruction

The possible errors that can be raised are:

  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-3821: Received neither ledger ID nor ledger number.
  • KT-CT-3940: Invalid data.
  • KT-CT-5415: Account user not found.
  • KT-CT-11103: Business not found.
  • KT-CT-3971: Instruction owners are not valid.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

paymentInstruction (DirectDebitInstructionType)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "paymentInstruction": DirectDebitInstructionType
}

SetUpDirectDebitInstructionForBusiness

The possible errors that can be raised are:

  • KT-CT-3940: Invalid data.
  • KT-CT-3956: Temporary error occurred.
  • KT-CT-11107: Unauthorized.
  • KT-CT-3948: Could not set up direct debit instruction.
  • KT-CT-3971: Instruction owners are not valid.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

paymentInstruction (DirectDebitInstructionType)

The created direct debit instruction.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "paymentInstruction": DirectDebitInstructionType
}

SetUpDirectDebitInstructionFromStoredDetails

The possible errors that can be raised are:

  • KT-CT-3956: Temporary error occurred.
  • KT-CT-3948: Could not set up direct debit instruction.
  • KT-CT-3971: Instruction owners are not valid.
  • KT-CT-5415: Account user not found.
  • KT-CT-11103: Business not found.
  • KT-CT-4123: Unauthorized.
  • KT-CT-3822: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

paymentInstruction (DirectDebitInstructionType)

The payment instruction that was created from stored details.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "paymentInstruction": DirectDebitInstructionType
}

SetVehicleChargingPreferences

Allow customers to set/update their vehicle's charging preferences.

The possible errors that can be raised are:

  • KT-CT-4301: Unable to find device for given account.
  • KT-CT-4321: Serializer validation error.
  • KT-CT-4353: An error occurred while trying to update your charging preferences.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

krakenflexDevice (KrakenFlexDeviceType)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "krakenflexDevice": KrakenFlexDeviceType
}

ShareGoodsQuote

The possible errors that can be raised are:

  • KT-CT-4122: Invalid email.
  • KT-CT-8203: Received an invalid quote code.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

share (GoodsQuoteShare)

Goods quote shared.

Example

{
  "possibleErrors": [PossibleErrorType],
  "share": GoodsQuoteShare
}

Fields

Name Description

consumptionInKw (Decimal)

The current power in kW being consumed by the property from the solar panels, battery and grid. If power is being exported to the grid, that is offset againstconsumption. If power is being used to charge the battery, that doesn't count towards consumption; that'll only count as consumed when it is later used to power the property (this avoids double-counting it).

exportInKw (Decimal)

The current power being exported from the property to the grid in kW. This will be 0 if no export is occurring, or otherwise a positive value.

Example

{
  "consumptionInKw": "1.0",
  "exportInKw": "1.0"
}

Fields

Name Description

alerts ([SmartFlexDeviceAlertInterface])

Active alert message(s) for a device, showing the latest first.

deviceType (KrakenFlexDeviceTypes!)

The type of device.

id (ID!)

A UUID that identifies this device registration. Re-registering this device will result in a different ID.

integrationDeviceId (String)

The third-party integration device ID.

make (String)

Make of the battery.

model (String)

Model of the battery.

name (String)

The user-friendly name for the device.

onboardingWizard (SmartFlexOnboardingWizard)

The current onboarding wizard for a device.

preferenceSetting (FlexDevicePreferenceSettingInterface)

The preference setting for this device.

preferences (SmartFlexDevicePreferencesInterface)

The device's preference details.

propertyId (String)

The id of the property linked to the device.

provider (ProviderChoices!)

The third-party that enables control of this device.

reAuthenticationState (DeviceReAuthenticationInterface)

The re-authentication state of this device, if applicable.

status (SmartFlexDeviceStatusInterface!)

Information about the current status of this device.

Example

{
  "id": "abc123",
  "name": "abc123",
  "deviceType": "BATTERIES",
  "provider": "BYD",
  "integrationDeviceId": "abc123",
  "status": SmartFlexDeviceStatusInterface,
  "propertyId": "abc123",
  "alerts": SmartFlexDeviceAlertInterface,
  "onboardingWizard": SmartFlexOnboardingWizard,
  "preferences": SmartFlexDevicePreferencesInterface,
  "preferenceSetting": FlexDevicePreferenceSettingInterface,
  "reAuthenticationState": DeviceReAuthenticationInterface,
  "make": "abc123",
  "model": "abc123"
}

SmartFlexChargePoint

Information about a charge point that has been registered with Kraken Flex.

Fields

Name Description

alerts ([SmartFlexDeviceAlertInterface])

Active alert message(s) for a device, showing the latest first.

chargePointVariant (ChargePointVariantModelType)

This contains more detail about the variant of the charge point model.

chargingPreferences (SmartFlexVehicleChargingPreferences)

The user's preferences for charging using this charge point.

chargingSessions (DeviceChargingSessionConnection)

History of charging sessions for a SmartFlex device.

deviceType (KrakenFlexDeviceTypes!)

The type of device.

id (ID!)

A UUID that identifies this device registration. Re-registering this device will result in a different ID.

integrationDeviceId (String)

The third-party integration device ID.

make (String)

The make of the charge point, e.g. myenergi.

model (String)

The model of the charge point, e.g. Zappi.

name (String)

The user-friendly name for the device.

onboardingWizard (SmartFlexOnboardingWizard)

The current onboarding wizard for a device.

preferenceSetting (FlexDevicePreferenceSettingInterface)

The preference setting for this device.

preferences (SmartFlexDevicePreferencesInterface)

The device's preference details.

propertyId (String)

The id of the property linked to the device.

provider (ProviderChoices!)

The third-party that enables control of this device.

reAuthenticationState (DeviceReAuthenticationInterface)

The re-authentication state of this device, if applicable.

status (SmartFlexDeviceStatusInterface!)

Information about the current status of this device.

vehicleVariant (ElectricVehicleModelType)

This contains more detail about the variant of the vehicle model.

Example

{
  "id": "abc123",
  "name": "abc123",
  "deviceType": "BATTERIES",
  "provider": "BYD",
  "integrationDeviceId": "abc123",
  "status": SmartFlexDeviceStatusInterface,
  "propertyId": "abc123",
  "alerts": SmartFlexDeviceAlertInterface,
  "onboardingWizard": SmartFlexOnboardingWizard,
  "preferences": SmartFlexDevicePreferencesInterface,
  "preferenceSetting": FlexDevicePreferenceSettingInterface,
  "reAuthenticationState": DeviceReAuthenticationInterface,
  "chargingSessions": DeviceChargingSessionConnection,
  "make": "abc123",
  "model": "abc123",
  "vehicleVariant": ElectricVehicleModelType,
  "chargePointVariant": ChargePointVariantModelType,
  "chargingPreferences": SmartFlexVehicleChargingPreferences
}

SmartFlexChargePointStatus

The current status of a registered charge point.

Fields

Name Description

current (SmartFlexDeviceLifecycleStatus)

The current status of the device.

currentState (SmartFlexDeviceState)

The current state of this SmartFlex device state machine.

isSuspended (Boolean)

Whether control of the device is currently disabled.

stateOfChargeLimit (StateOfChargeLimit)

Information about the limits for the SoC.

testDispatchFailureReason (TestDispatchAssessmentFailureReason)

The reason for the most recent failed test dispatch (if any).

Example

{
  "current": "ONBOARDING",
  "isSuspended": true,
  "currentState": "AUTHENTICATION_PENDING",
  "stateOfChargeLimit": StateOfChargeLimit,
  "testDispatchFailureReason": "NONE"
}

Fields

Name Description

cause (SmartFlexChargingErrorCause!)

Possible cause of the charging error.

Example

{
  "cause": "SOC_LIMIT_REACHED"
}

Fields

Name Description

cost (Money)

The cost for the charge added during a charging session.

dispatches ([SmartFlexDispatch])

The charging session dispatch.

end (DateTime!)

The end time of a charging session.

energyAdded (Energy)

The energy added during a charging session.

problems ([SmartFlexChargingProblem])

Charging problem(s) encountered during the session due to an error or truncation.

start (DateTime!)

The start time of a charging session.

stateOfChargeChange (Decimal)

The change in state of charge during a charging session. The value will be between 0 and 100, if not null.

stateOfChargeFinal (Decimal)

The final state of charge after a charging session. The value will be between 0 and 100, if not null.

targetType (PreferencesTargetType!)

The target type for a user's preferences.

type (SmartFlexChargingType!)

The type of charge, i.e. SMART or BOOST.

Example

{
  "start": "2020-01-01T00:00:00.000Z",
  "end": "2020-01-01T00:00:00.000Z",
  "stateOfChargeChange": "1.0",
  "stateOfChargeFinal": "1.0",
  "energyAdded": Energy,
  "cost": Money,
  "type": "SMART",
  "targetType": "ABSOLUTE_STATE_OF_CHARGE",
  "dispatches": [SmartFlexDispatch],
  "problems": [SmartFlexChargingProblem]
}

Fields

Name Description

achievableStateOfCharge (Decimal!)

The state of charge (in percent) that was possible, given the truncation.

originalAchievableStateOfCharge (Decimal!)

The state of charge (in percent) that could have been achieved, if not for truncation of the charging session.

truncationCause (SmartFlexChargingTruncationCause!)

The cause for the truncation of a charging session.

Example

{
  "truncationCause": "DISCONNECTED",
  "originalAchievableStateOfCharge": "1.0",
  "achievableStateOfCharge": "1.0"
}

SmartFlexDevice

Information about a device that has been registered for Smart Flex.

Fields

Name Description

alerts ([SmartFlexDeviceAlertInterface])

Active alert message(s) for a device, showing the latest first.

deviceType (KrakenFlexDeviceTypes!)

The type of device.

id (ID!)

A UUID that identifies this device registration. Re-registering this device will result in a different ID.

integrationDeviceId (String)

The third-party integration device ID.

name (String)

The user-friendly name for the device.

onboardingWizard (SmartFlexOnboardingWizard)

The current onboarding wizard for a device.

preferenceSetting (FlexDevicePreferenceSettingInterface)

The preference setting for this device.

preferences (SmartFlexDevicePreferencesInterface)

The device's preference details.

propertyId (String)

The id of the property linked to the device.

provider (ProviderChoices!)

The third-party that enables control of this device.

reAuthenticationState (DeviceReAuthenticationInterface)

The re-authentication state of this device, if applicable.

status (SmartFlexDeviceStatusInterface!)

Information about the current status of this device.

Example

{
  "id": "abc123",
  "name": "abc123",
  "deviceType": "BATTERIES",
  "provider": "BYD",
  "integrationDeviceId": "abc123",
  "status": SmartFlexDeviceStatusInterface,
  "propertyId": "abc123",
  "alerts": SmartFlexDeviceAlertInterface,
  "onboardingWizard": SmartFlexOnboardingWizard,
  "preferences": SmartFlexDevicePreferencesInterface,
  "preferenceSetting": FlexDevicePreferenceSettingInterface,
  "reAuthenticationState": DeviceReAuthenticationInterface
}

SmartFlexDeviceAlert

Information about an alert relevant to a device registered for Smart Flex.

Fields

Name Description

message (String)

A device alert message.

publishedAt (DateTime)

When a device alert message is published.

Example

{
  "message": "abc123",
  "publishedAt": "2020-01-01T00:00:00.000Z"
}

SmartFlexDevicePreferenceSchedule

A schedule entry for device preferences specifying target values for a specific day and time.

For information about valid value ranges, time constraints, and step increments, query the device's preferenceSettings field which provides bounds and validation rules.

Fields

Name Description

dayOfWeek (DayOfWeek!)

Day of week schedule applies to.

max (Float!)

Maximum value for the schedule. Usage depends on the targetType - e.g., maximum charge for EVs. For valid bounds and step increments, see the device's preferenceSettings field.

min (Float)

Minimum value for the schedule when applicable. Usage depends on the targetType - e.g., minimum temperature for heat pumps. May be null for device types that don't require a lower bound. For valid bounds and step increments, see the device's preferenceSettings field.

time (Time!)

Time of day the preference applies.

upperLimit (Float)

Upper limit value for the schedule when applicable.Usage depends on the targetType - e.g., charge level to never be exceeded for V2G EVs.May be null for device types that don't require an upper bound.

Example

{
  "dayOfWeek": "MONDAY",
  "time": "00:00:00.000Z",
  "min": 1.0,
  "max": 1.0,
  "upperLimit": 1.0
}

Fields

Name Description

gridExport (FlexGridExportStatus!)

The status of the device's grid export capability.

mode (PreferencesModeChoices!)

The device's preference mode.

schedules ([SmartFlexDevicePreferenceSchedule])

The schedules of the device's preference.

targetType (PreferencesTargetType!)

The target type of the preference.

unit (PreferencesUnitChoices!)

The unit of the preference schedules' min and max values.

Example

{
  "targetType": "ABSOLUTE_STATE_OF_CHARGE",
  "unit": "CELSIUS",
  "mode": "CHARGE",
  "schedules": [SmartFlexDevicePreferenceSchedule],
  "gridExport": "ENABLED"
}

SmartFlexDeviceStatus

Information about the current status of a device registered for Smart Flex.

Fields

Name Description

current (SmartFlexDeviceLifecycleStatus)

The current status of the device.

currentState (SmartFlexDeviceState)

The current state of this SmartFlex device state machine.

isSuspended (Boolean)

Whether control of the device is currently disabled.

Example

{
  "current": "ONBOARDING",
  "isSuspended": true,
  "currentState": "AUTHENTICATION_PENDING"
}

Fields

Name Description

importSupplyPointId (String!)

Import supply point ID.

smartFlexDeviceId (String!)

SmartFlex device ID.

Example

{
  "importSupplyPointId": "abc123",
  "smartFlexDeviceId": "abc123"
}

Fields

Name Description

end (DateTime!)

The end time of the dispatch.

energyAddedKwh (Decimal)

The energy added in kWh of the dispatch.

start (DateTime!)

The start time of the dispatch.

type (SmartFlexChargingType!)

The type of charge.

Example

{
  "start": "2020-01-01T00:00:00.000Z",
  "end": "2020-01-01T00:00:00.000Z",
  "type": "SMART",
  "energyAddedKwh": "1.0"
}

SmartFlexInverter

Information about an inverter that has been registered with KrakenFlex.

Fields

Name Description

alerts ([SmartFlexDeviceAlertInterface])

Active alert message(s) for a device, showing the latest first.

deviceType (KrakenFlexDeviceTypes!)

The type of device.

id (ID!)

A UUID that identifies this device registration. Re-registering this device will result in a different ID.

integrationDeviceId (String)

The third-party integration device ID.

make (String)

The make of the inverter.

model (String)

The model of the inverter.

name (String)

The user-friendly name for the device.

onboardingWizard (SmartFlexOnboardingWizard)

The current onboarding wizard for a device.

preferenceSetting (FlexDevicePreferenceSettingInterface)

The preference setting for this device.

preferences (SmartFlexDevicePreferencesInterface)

The device's preference details.

propertyId (String)

The id of the property linked to the device.

provider (ProviderChoices!)

The third-party that enables control of this device.

reAuthenticationState (DeviceReAuthenticationInterface)

The re-authentication state of this device, if applicable.

status (SmartFlexDeviceStatusInterface!)

Information about the current status of this device.

telemetry (SmartFlexInverterTelemetry)

Telemetry data for the inverter.

Example

{
  "id": "abc123",
  "name": "abc123",
  "deviceType": "BATTERIES",
  "provider": "BYD",
  "integrationDeviceId": "abc123",
  "status": SmartFlexDeviceStatusInterface,
  "propertyId": "abc123",
  "alerts": SmartFlexDeviceAlertInterface,
  "onboardingWizard": SmartFlexOnboardingWizard,
  "preferences": SmartFlexDevicePreferencesInterface,
  "preferenceSetting": FlexDevicePreferenceSettingInterface,
  "reAuthenticationState": DeviceReAuthenticationInterface,
  "make": "abc123",
  "model": "abc123",
  "telemetry": SmartFlexInverterTelemetry
}

SmartFlexInverterTelemetry

Telemetry data for a registered inverter.

Fields

Name Description

battery (BatteryTelemetry)

Information about the battery.

grid (GridTelemetry)

Information about the grid.

inverter (InverterTelemetry)

Information about the inverter.

site (SiteTelemetry)

Information about the site.

solar (SolarTelemetry)

Information about the solar panels.

Example

{
  "inverter": InverterTelemetry,
  "battery": BatteryTelemetry,
  "solar": SolarTelemetry,
  "grid": GridTelemetry,
  "site": SiteTelemetry
}

SmartFlexOnboardingDeviceRegistration

A type that returns True if the device(s) were successfully registered.

Fields

Name Description

deviceRegistered (Boolean)

Returns true if the device(s) were successfully registered.

id (ID)

A unique identifier for this onboarding step.

Example

{
  "id": "abc123",
  "deviceRegistered": true
}

Fields

Name Description

backendScreen (BackendScreenType)

A Backend Screen that renders the SmartFlex onboarding wizard.

completedSteps ([SmartFlexOnboardingStepInterface])

The completed steps for all onboarding wizards that are currently in progress. Note: - The last step is the most recent one. - If an onboarding journey is completed, it will not be included in this list.

currentStep (SmartFlexOnboardingStepInterface)

The next step of the SmartFlex onboarding wizard. Returns None if the onboarding journey is completed.

deviceType (KrakenFlexDeviceTypes)

The onboarding wizard's selected device type to be onboarded.

displayName (String)

The onboarding wizard's display name extracted from the wizard's selected device attributes.

id (ID!)

A unique identifier for this SmartFlex onboarding wizard.

resumable (SmartFlexResumable)

Determines whether the wizard's onboarding journey can be resumed.

Example

{
  "id": "abc123",
  "resumable": SmartFlexResumable,
  "deviceType": "BATTERIES",
  "displayName": "abc123",
  "backendScreen": BackendScreenType,
  "currentStep": SmartFlexOnboardingStepInterface,
  "completedSteps": SmartFlexOnboardingStepInterface
}

Fields

Name Description

isResumable (Boolean)

A boolean to determine whether the wizard's onboarding journey can be resumed.

resumableReasons ([String])

Reasons why a wizard cannot be resumed.

Example

{
  "isResumable": true,
  "resumableReasons": ["abc123"]
}

Fields

Name Description

alerts ([SmartFlexDeviceAlertInterface])

Active alert message(s) for a device, showing the latest first.

deviceType (KrakenFlexDeviceTypes!)

The type of device.

id (ID!)

A UUID that identifies this device registration. Re-registering this device will result in a different ID.

integrationDeviceId (String)

The third-party integration device ID.

make (String)

The manufacturer of the thermostat.

name (String)

The user-friendly name for the thermostat.

onboardingWizard (SmartFlexOnboardingWizard)

The current onboarding wizard for a device.

preferenceSetting (FlexDevicePreferenceSettingInterface)

The preference setting for this device.

preferences (SmartFlexDevicePreferencesInterface)

The device's preference details.

propertyId (String)

The id of the property linked to the device.

provider (ProviderChoices!)

The third-party that enables control of this device.

reAuthenticationState (DeviceReAuthenticationInterface)

The re-authentication state of this device, if applicable.

status (SmartFlexDeviceStatusInterface!)

Information about the current status of this device.

Example

{
  "id": "abc123",
  "name": "abc123",
  "deviceType": "BATTERIES",
  "provider": "BYD",
  "integrationDeviceId": "abc123",
  "status": SmartFlexDeviceStatusInterface,
  "propertyId": "abc123",
  "alerts": SmartFlexDeviceAlertInterface,
  "onboardingWizard": SmartFlexOnboardingWizard,
  "preferences": SmartFlexDevicePreferencesInterface,
  "preferenceSetting": FlexDevicePreferenceSettingInterface,
  "reAuthenticationState": DeviceReAuthenticationInterface,
  "make": "abc123"
}

Fields

Name Description

current (SmartFlexDeviceLifecycleStatus)

The current status of the device.

currentState (SmartFlexDeviceState)

The current state of this SmartFlex device state machine.

currentTemperature (Temperature)

Current ambient temperature reported by the thermostat.

isSuspended (Boolean)

Whether control of the device is currently disabled.

mode (ThermostatMode)

Current operation mode of the thermostat.

targetCoolTemperature (Temperature)

The target set point for cooling.

targetHeatTemperature (Temperature)

The target set point for heating.

timestamp (DateTime)

The timestamp of the latest status update.

Example

{
  "current": "ONBOARDING",
  "isSuspended": true,
  "currentState": "AUTHENTICATION_PENDING",
  "mode": "HEATING",
  "currentTemperature": Temperature,
  "targetCoolTemperature": Temperature,
  "targetHeatTemperature": Temperature,
  "timestamp": "2020-01-01T00:00:00.000Z"
}

SmartFlexVehicle

Information about a vehicle that has been registered with Kraken Flex.

Fields

Name Description

alerts ([SmartFlexDeviceAlertInterface])

Active alert message(s) for a device, showing the latest first.

chargePointVariant (ChargePointVariantModelType)

This contains more detail about the variant of the charge point model.

chargingPreferences (SmartFlexVehicleChargingPreferences)

The user's preferences for charging this vehicle.

Deprecated

The 'chargingPreferences' field is deprecated.

Please use 'devices.preferences' instead.

- Marked as deprecated on 2024-11-01.
- Scheduled for removal on or after 2025-05-06.

chargingSessions (DeviceChargingSessionConnection)

History of charging sessions for a SmartFlex device.

deviceType (KrakenFlexDeviceTypes!)

The type of device.

id (ID!)

A UUID that identifies this device registration. Re-registering this device will result in a different ID.

integrationDeviceId (String)

The third-party integration device ID.

make (String)

The make of the vehicle, e.g. Tesla.

model (String)

The model of the vehicle, e.g. Model 3.

name (String)

The user-friendly name for the device.

onboardingWizard (SmartFlexOnboardingWizard)

The current onboarding wizard for a device.

preferenceSetting (FlexDevicePreferenceSettingInterface)

The preference setting for this device.

preferences (SmartFlexDevicePreferencesInterface)

The device's preference details.

propertyId (String)

The id of the property linked to the device.

provider (ProviderChoices!)

The third-party that enables control of this device.

reAuthenticationState (DeviceReAuthenticationInterface)

The re-authentication state of this device, if applicable.

status (SmartFlexDeviceStatusInterface!)

Information about the current status of this device.

vehicleVariant (ElectricVehicleModelType)

This contains more detail about the variant of the vehicle model.

Example

{
  "id": "abc123",
  "name": "abc123",
  "deviceType": "BATTERIES",
  "provider": "BYD",
  "integrationDeviceId": "abc123",
  "status": SmartFlexDeviceStatusInterface,
  "propertyId": "abc123",
  "alerts": SmartFlexDeviceAlertInterface,
  "onboardingWizard": SmartFlexOnboardingWizard,
  "preferences": SmartFlexDevicePreferencesInterface,
  "preferenceSetting": FlexDevicePreferenceSettingInterface,
  "reAuthenticationState": DeviceReAuthenticationInterface,
  "chargingSessions": DeviceChargingSessionConnection,
  "make": "abc123",
  "model": "abc123",
  "vehicleVariant": ElectricVehicleModelType,
  "chargePointVariant": ChargePointVariantModelType,
  "chargingPreferences": SmartFlexVehicleChargingPreferences
}

SmartFlexVehicleChargingPreferences

The user's preferences for charging, e.g. target SoC (State of Charge).

Fields

Name Description

maximumSoc (Int)

The maximum SoC (percentage).

minimumSoc (Int)

The minimum SoC (percentage).

weekdayTargetSoc (Int!)

The target SoC to achieve on a weekday (percentage).

weekdayTargetTime (Time!)

The time at which the target SoC should be achieved on a weekday.

weekendTargetSoc (Int!)

The target SoC to achieve on a weekend (percentage).

weekendTargetTime (Time!)

The time at which the target SoC should be achieved on a weekend.

Example

{
  "weekdayTargetTime": "00:00:00.000Z",
  "weekdayTargetSoc": 1,
  "weekendTargetTime": "00:00:00.000Z",
  "weekendTargetSoc": 1,
  "minimumSoc": 1,
  "maximumSoc": 1
}

SmartFlexVehicleStatus

The current status of a registered vehicle.

Fields

Name Description

current (SmartFlexDeviceLifecycleStatus)

The current status of the device.

currentState (SmartFlexDeviceState)

The current state of this SmartFlex device state machine.

isSuspended (Boolean)

Whether control of the device is currently disabled.

stateOfChargeLimit (StateOfChargeLimit)

Information about the limits for the SoC.

testDispatchFailureReason (TestDispatchAssessmentFailureReason)

The reason for the most recent failed test dispatch (if any).

Example

{
  "current": "ONBOARDING",
  "isSuspended": true,
  "currentState": "AUTHENTICATION_PENDING",
  "stateOfChargeLimit": StateOfChargeLimit,
  "testDispatchFailureReason": "NONE"
}

Fields

Name Description

accountIdentifier (String)

A custom account identifier given to each customer.

amountGeneratedInCents (Decimal)

The amount generated in cents.

amountGeneratedInDollars (Decimal)

The amount generated in dollars.

amountGeneratedInKwh (Decimal)

The amount generated in kWh over a full day.

customAccountIdentifier (String)

A custom identifier given to the particular account that was used to fetch solar stats.

differenceInExports (Decimal)

The difference in exports between the given account and other exporters.

rank (Int)

The rank of the customer based on the amount generated in kWh over a full day.

Example

{
  "accountIdentifier": "abc123",
  "amountGeneratedInKwh": "1.0",
  "amountGeneratedInCents": "1.0",
  "amountGeneratedInDollars": "1.0",
  "rank": 1,
  "customAccountIdentifier": "abc123",
  "differenceInExports": "1.0"
}

Fields

Name Description

solarContestStats ([SolarContestStat])

The solar contest stat.

statsFetchedAt (DateTime)

The time at which the stats were fetched.

Example

{
  "statsFetchedAt": "2020-01-01T00:00:00.000Z",
  "solarContestStats": [SolarContestStat]
}

Fields

Name Description

deliveryDate (Date)

The date of the forecasted data.

hourEnding (String)

The hour of the forecasted data.

solarForecast (Decimal)

The solar forecasted data in kWh.

Example

{
  "deliveryDate": "2020-01-01",
  "hourEnding": "abc123",
  "solarForecast": "1.0"
}

Fields

Name Description

powerInKw (Decimal)

The current power being generated by the solar panels in kW. This will be null if there are no solar panels, 0 if there are solar panels but they are not generating, or a positive value if they are generating.

Example

{
  "powerInKw": "1.0"
}

SpecialCircumstanceRecordType

Any special circumstances that the user has notified us about, which may entitle them to some specialist services.

Fields

Name Description

createdAt (DateTime)

The date and time the special circumstance record was created.

id (ID)

internalCode (String)

summary (String)

Example

{
  "id": "abc123",
  "summary": "abc123",
  "internalCode": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z"
}

SpecialCircumstancesType

Information about the special circumstances that relate to a user.

Fields

Name Description

isSharingConsentGiven (Boolean)

Whether the user has consented for their data to be given to the appropriate industry or regulatory bodies. We typically only ask for this once, so this field can be used to decide whether to ask the user for their initial consent.

records ([SpecialCircumstanceRecordUnion])

Example

{
  "isSharingConsentGiven": true,
  "records": [SpecialCircumstanceRecordUnion]
}

Fields

Name Description

band (String)

bandCategory (BandCategory)

Override Field to add additional attributes and extend description with possible_errors

bandSubcategory (String)

currency (String)

description (String)

efls ([EflType])

Returns a list of EFLs that are applicable to the resolved product.

id (String)

loadZone (LoadZone)

Override Field to add additional attributes and extend description with possible_errors

pricePerUnit (Decimal)

Price per unit is returned in decimal format. For example: Decimal('0.10').

serviceProvider (ServiceProvider)

Override Field to add additional attributes and extend description with possible_errors

taxCode (String)

taxable (Boolean)

unitType (UnitType)

Override Field to add additional attributes and extend description with possible_errors

Example

{
  "id": "abc123",
  "taxable": true,
  "taxCode": "abc123",
  "loadZone": "LZ_HOUSTON",
  "description": "abc123",
  "serviceProvider": "AEP_TCC",
  "unitType": "DAYS_ON_SUPPLY",
  "currency": "abc123",
  "pricePerUnit": "1.0",
  "efls": [EflType],
  "bandCategory": "STANDING_CHARGE",
  "bandSubcategory": "abc123",
  "band": "abc123"
}

StartCustomerVerification

Start the customer verification using the provided verification method.

The possible errors that can be raised are:

  • KT-CT-1701: Brand does not exist.
  • KT-CT-4194: Verification type not supported yet.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

verificationProcess (VerificationProcess)

The newly created verification process.

Example

{
  "possibleErrors": [PossibleErrorType],
  "verificationProcess": VerificationProcess
}

StartOnSiteJobsAppointmentBookingSession

The possible errors that can be raised are:

  • KT-CT-4233: Request does not exist.
  • KT-CT-13010: No booking adapter found for agent.
  • KT-CT-13020: Could not identify agent from property.
  • KT-CT-13021: Invalid job type.
  • KT-CT-13022: Work category not found for job type.
  • KT-CT-13023: Appointment booking checks failed.
  • KT-CT-13024: Appointment booking checks returned warnings.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

appointmentBookingSessionId (UUID)

The Kraken booking ID for the appointment booking session.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "appointmentBookingSessionId": "500c164d-38c7-4f74-9ac6-be210197e9e4"
}

StartReAuthentication

Create a wizard for re-authenticating a device with SmartFlex.

The possible errors that can be raised are:

  • KT-CT-4321: Serializer validation error.
  • KT-CT-4385: Re-authentication is not supported for this device.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

wizard (SmartFlexOnboardingWizard)

The wizard created for re-authenticating the device with SmartFlex.

Example

{
  "possibleErrors": [PossibleErrorType],
  "wizard": SmartFlexOnboardingWizard
}

StartSmartFlexOnboarding

Create a wizard for onboarding a device with SmartFlex.

The possible errors that can be raised are:

  • KT-CT-4321: Serializer validation error.
  • KT-CT-4385: Re-authentication is not supported for this device.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

wizard (SmartFlexOnboardingWizard)

The wizard created for onboarding the device with SmartFlex.

Example

{
  "possibleErrors": [PossibleErrorType],
  "wizard": SmartFlexOnboardingWizard
}

StartTestChargeForSmartFlexOnboarding

Attempt to start a test charge.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-4371: Onboarding wizard ID is invalid.
  • KT-CT-4372: Simultaneous attempts to update onboarding process.
  • KT-CT-4375: Incorrect or missing parameters for SmartFlex onboarding step.
  • KT-CT-4376: Unable to complete onboarding step. Please try again later.
  • KT-CT-4377: Invalid onboarding step ID.
  • KT-CT-4378: Invalid input or step id. Please make sure you are using the correct step id and providing the expected input params.
  • KT-CT-4379: Vehicle is not ready for a test charge.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

wizard (SmartFlexOnboardingWizard)

The wizard created for onboarding the device with SmartFlex.

Example

{
  "possibleErrors": [PossibleErrorType],
  "wizard": SmartFlexOnboardingWizard
}

Fields

Name Description

isLimitViolated (Boolean)

Whether or not target SoC exceeds upper SoC limit.

timestamp (String)

Time of the latest SoC limit reading.

upperSocLimit (Int)

Maximum level of charge allowed by the battery relative to its capacity (in percent).

Example

{
  "upperSocLimit": 1,
  "timestamp": "abc123",
  "isLimitViolated": true
}

StatementBillingDocumentConnectionTypeConnection

A statement is a billing document that contains all entries on a ledger during a period of time. A customer can understand how their ledger's balance has changed by looking at each statement in series.

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([StatementBillingDocumentConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": StatementBillingDocumentConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

StatementBillingDocumentConnectionTypeEdge

A Relay edge containing a StatementBillingDocumentConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (StatementBillingDocumentType)

The item at the end of the edge

Example

{
  "node": StatementBillingDocumentType,
  "cursor": "abc123"
}

StatementBillingDocumentType

A statement is a billing document that contains all entries on a ledger during a period of time. A customer can understand how their ledger's balance has changed by looking at each statement in series.

Fields

Name Description

annulledBy (AnnulmentBillingDocumentType)

Billing document that annuls this statement.

documentDebtPosition (BillingDocumentPositionType)

Position of the billing document in the delinquent debt tracking system.

earliestChargeAt (DateTime)

The earliest charge date of the statement.

endAt (DateTime!)

The end of the statement's period.

firstIssuedAt (DateTime)

The date and time the statement was sent to the customer.

id (Int)

ID for the statement billing document.

identifier (String)

The unique reference of the statement that can be used for identifying the statement externally.

latestChargeAt (DateTime)

The latest charge date of the statement.

paymentDueDate (Date)

The date due for payment for the statement.

pdfUrl (String)

URL to the PDF of the statement.

startAt (DateTime!)

The start of the statement's period.

totalCharges (StatementTotalType)

The total amounts for all charges on the statement.

totalCredits (StatementTotalType)

The total amounts for all credits on the statement.

transactions (BillTransactionConnectionTypeConnection)

Transactions on the statement

Example

{
  "id": 1,
  "identifier": "abc123",
  "startAt": "2020-01-01T00:00:00.000Z",
  "endAt": "2020-01-01T00:00:00.000Z",
  "firstIssuedAt": "2020-01-01T00:00:00.000Z",
  "earliestChargeAt": "2020-01-01T00:00:00.000Z",
  "latestChargeAt": "2020-01-01T00:00:00.000Z",
  "paymentDueDate": "2020-01-01",
  "pdfUrl": "abc123",
  "annulledBy": AnnulmentBillingDocumentType,
  "totalCharges": StatementTotalType,
  "totalCredits": StatementTotalType,
  "transactions": BillTransactionConnectionTypeConnection,
  "documentDebtPosition": BillingDocumentPositionType
}

Fields

Name Description

grossTotal (Int)

The gross total amount for the statement (in minor currency units).

netTotal (Int)

The net total amount for the statement (in minor currency units).

taxTotal (Int)

The total amount of tax on the statement (in minor currency units).

Example

{
  "netTotal": 1,
  "taxTotal": 1,
  "grossTotal": 1
}

Fields

Name Description

attachments (BillingAttachmentConnectionTypeConnection)

billType (BillTypeEnum)

The type of the bill.

closingBalance (Int)

This field returns the closing balance of an issued statement.

consumptionEndDate (Date)

The last day of consumption that this statement includes.

consumptionStartDate (Date)

The first day of consumption that this statement includes.

fromDate (Date)

The date of the constituent bill covered from.

heldStatus (HeldStatus)

Retrieve the held status of a account statement.

id (ID)

The ID of the constituent bill.

isExternalBill (Boolean)

Whether the bill originated in Kraken or externally.

issuedDate (Date)

The date the bill was sent to the customer.

openingBalance (Int)

This field returns the opening balance of a statement.

paymentDueDate (Date)

The date the bill is due to be paid.

reversalsAfterClose (StatementReversalsAfterClose!)

How many charges have been reversed after the close date.

status (AccountStatementStatus)

Current status of the associated statement.

temporaryUrl (String)

Requesting this field generates a temporary URL at which bill is available. This URL will expire after approximately an hour. It is intended for redirection purposes, NOT persistence in any form (e.g. inclusion in emails or the body of a web page). This field can raise an error with errorClass NOT_FOUND if the bill document has not been created/issued yet. This field is deprecated use 'attachments' field instead.

Deprecated

The 'temporaryUrl' field is deprecated.

This field is deprecated. Use the 'attachments' field instead.

- Marked as deprecated on 2024-09-16.
- Scheduled for removal on or after 2025-09-01.

toAddress (String)

Email recipient address.

toDate (Date)

The date of the constituent bill covered to.

totalCharges (StatementTotalType)

The total amounts for all charges on the statement.

totalCredits (StatementTotalType)

The total amounts for all credits on the statement.

transactions (TransactionConnectionTypeConnection)

Transactions on the bill.

userId (Int)

Email recipient user ID.

Example

{
  "id": "abc123",
  "billType": "STATEMENT",
  "fromDate": "2020-01-01",
  "toDate": "2020-01-01",
  "temporaryUrl": "abc123",
  "issuedDate": "2020-01-01",
  "attachments": BillingAttachmentConnectionTypeConnection,
  "closingBalance": 1,
  "openingBalance": 1,
  "isExternalBill": true,
  "transactions": TransactionConnectionTypeConnection,
  "userId": 1,
  "toAddress": "abc123",
  "paymentDueDate": "2020-01-01",
  "consumptionStartDate": "2020-01-01",
  "consumptionEndDate": "2020-01-01",
  "reversalsAfterClose": "ALL",
  "status": "OPEN",
  "heldStatus": HeldStatus,
  "totalCharges": StatementTotalType,
  "totalCredits": StatementTotalType
}

Fields

Name Description

costExclTax (EstimatedMoneyType)

Monetary cost of the statistic (excluding tax), if applicable.

costInclTax (EstimatedMoneyType)

Monetary cost of the statistic (including tax), if applicable.

description (String)

Description of the statistic for the parent node.

label (String)

Display label of the statistic for the parent node.

type (ReadingStatisticTypeEnum)

The type of statistic being measured for the parent node.

value (Decimal)

Consumption / generation value of the statistic, if applicable.

Example

{
  "type": "STANDING_CHARGE_COST",
  "label": "abc123",
  "description": "abc123",
  "costExclTax": EstimatedMoneyType,
  "costInclTax": EstimatedMoneyType,
  "value": "1.0"
}

StopAutomatedPayments

Choose how automatic payments will be collected.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-3822: Unauthorized.
  • KT-CT-3968: Preference cannot be set this soon.
  • KT-CT-3969: Preferences must change on a specific day of the week for weekly schedules.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType]
}

StoreCreditScore

Mutation for storing credit score for an account.

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-US-3814: Received invalid data. Unable to store credit score.
  • KT-US-4414: Received an invalid postcode.
  • KT-US-4117: Cannot find an account user with the given account number.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

result (Boolean)

Example

{
  "possibleErrors": [PossibleErrorType],
  "result": true
}

StoreDirectDebitPaymentMethodDetails

The possible errors that can be raised are:

  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-3821: Received neither ledger ID nor ledger number.
  • KT-CT-3940: Invalid data.
  • KT-CT-3956: Temporary error occurred.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

storedPaymentMethodDetailsReference (String)

Example

{
  "possibleErrors": [PossibleErrorType],
  "storedPaymentMethodDetailsReference": "abc123"
}

StorePaymentInstruction

Store a new payment instruction created through the embedded process.

The possible errors that can be raised are:

  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-4177: Unauthorized.
  • KT-CT-3822: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

paymentInstruction (PaymentInstructionType)

The stored payment instruction.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "paymentInstruction": PaymentInstructionType
}

Fields

Name Description

stringValue (String!)

The string value of the characteristic.

Example

{
  "stringValue": "abc123"
}

StringType

Graphene type object to represent string values

Fields

Name Description

stringValue (String!)

Value of this field.

Example

{
  "stringValue": "abc123"
}

Fields

Name Description

isValid (Boolean)

Whether the subdomain is valid.

Example

{
  "isValid": true
}

SubmitCustomerFeedback

The possible errors that can be raised are:

  • KT-CT-5514: Unable to submit feedback.
  • KT-CT-5511: The feedback_id should be provided for feedback source.
  • KT-CT-5512: The feedback doesn't match the account.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

customerFeedback (CustomerFeedbackType)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "customerFeedback": CustomerFeedbackType
}

SubmitRepaymentRequest

Mutation for executing the repayment request use case.

The possible errors that can be raised are:

  • KT-CT-1132: Unauthorized.
  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-3821: Received neither ledger ID nor ledger number.
  • KT-CT-3926: Unauthorized.
  • KT-CT-3927: Invalid Amount.
  • KT-CT-3928: Idempotency key used for another repayment request.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

repaymentRequest (RequestRepaymentOutputType)

The newly created repayment request.

Example

{
  "possibleErrors": [PossibleErrorType],
  "repaymentRequest": RequestRepaymentOutputType
}

SupplementaryLedgerType

Ledgers provide the foundation of Kraken’s bookkeeping functionality. Similar to a bank account, they allow us to keep track of financial activity on a particular Kraken account.

Fields

Name Description

currentBalance (Int)

The current final balance of the ledger in pence.

id (ID)

Deprecated

The 'ledgerId' field is deprecated.

Please use 'ledgerNumber' instead. This is in the form of 'L-123456789A'

- Marked as deprecated on 2024-10-22.
- Scheduled for removal on or after 2025-06-25.

ledgerType (String)

name (String)

The display name of the ledger.

number (String)

The canonical name of the ledger.

paymentAdequacy (PaymentAdequacyDetailsType)

Override Field to add additional attributes and extend description with possible_errors

Example

{
  "id": "abc123",
  "name": "abc123",
  "ledgerType": "abc123",
  "number": "abc123",
  "currentBalance": 1,
  "paymentAdequacy": PaymentAdequacyDetailsType
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([SupplyPointConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": SupplyPointConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

SupplyPointConnectionTypeEdge

A Relay edge containing a SupplyPointConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (SupplyPointType)

The item at the end of the edge

Example

{
  "node": SupplyPointType,
  "cursor": "abc123"
}

Fields

Name Description

externalIdentifier (String)

Supply point external identifier.

marketName (String)

Supply point market name.

requestedSupplyStartDate (Date)

Requested supply start date.

selectedProduct (SelectedProductType)

The selected product information for this supply point or None if no product is selected.

Example

{
  "externalIdentifier": "abc123",
  "marketName": "abc123",
  "requestedSupplyStartDate": "2020-01-01",
  "selectedProduct": SelectedProductType
}

SupplyPointType

Represents a SupplyPoint.

Fields

Name Description

devices (DevicesConnection)

Get list of devices under a supply point.

externalIdentifier (String)

The external identifier of the supply point.

id (ID!)

The ID of the supply point.

marketName (String!)

The market this supply point belongs to.

property (PropertyType)

The supply point's property

readings (Readings)

Get readings from a readable device e.g., a supply point, device, or register.

Example

{
  "id": "abc123",
  "marketName": "abc123",
  "externalIdentifier": "abc123",
  "readings": Readings,
  "property": PropertyType,
  "devices": DevicesConnection
}

SupplyProductType

GraphQL type for a supply product.

Fields

Name Description

availabilityStatus (ProductAvailability)

The product availability status.

availableFrom (DateTime)

The date and time the product is available from.

availableTo (DateTime)

The date and time the product is available to.

brandCode (String)

The brand code of the product.

code (String)

The product code.

description (String)

The product description.

displayName (String)

The product description.

endsAt (DateTime)

The date the product ends.

fullName (String)

The product title.

id (ID!)

isHidden (Boolean)

Whether the product is hidden.

marketName (String)

The name of the market the product belongs to.

notes (String)

The product notes.

params (JSONString)

The product parameters.

tags ([String!]!)

Tags associated with the product.

term (Int)

The product term in months.

termsAndConditionsTypes ([TermsAndConditionsType!]!)

Active terms and conditions for a market supply product.

termsContractType (String)

The product contract type.

Example

{
  "id": "abc123",
  "code": "abc123",
  "notes": "abc123",
  "fullName": "abc123",
  "displayName": "abc123",
  "description": "abc123",
  "availableFrom": "2020-01-01T00:00:00.000Z",
  "availableTo": "2020-01-01T00:00:00.000Z",
  "isHidden": true,
  "term": 1,
  "endsAt": "2020-01-01T00:00:00.000Z",
  "brandCode": "abc123",
  "marketName": "abc123",
  "availabilityStatus": "EVERYONE",
  "termsContractType": "abc123",
  "termsAndConditionsTypes": TermsAndConditionsType,
  "params": {"key": "value"},
  "tags": "abc123"
}

SuspendDeviceControl

Suspend control of a device while away from home, e.g. on holiday.

This is to prevent charging during that period.

The possible errors that can be raised are:

  • KT-CT-4301: Unable to find device for given account.
  • KT-CT-4358: Unable to suspend device control.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

krakenflexDevice (KrakenFlexDeviceType)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "krakenflexDevice": KrakenFlexDeviceType
}

SwitchAccountToVariablePaymentSchedule

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-3921: Account not found.
  • KT-CT-3922: Ledger not found for the account.
  • KT-CT-3947: An unexpected error occurred.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

schedule (PaymentScheduleType!)

New payment schedule.

Example

{
  "possibleErrors": [PossibleErrorType],
  "schedule": PaymentScheduleType
}

Fields

Name Description

priceAndSettlementPoint ([SystemWidePriceForSettlementPoint])

The settlement point price for each settlement point.

timestamp (DateTime)

The timestamp of the settlement point price.

Example

{
  "timestamp": "2020-01-01T00:00:00.000Z",
  "priceAndSettlementPoint": [SystemWidePriceForSettlementPoint]
}

Fields

Name Description

price (Decimal)

The settlement point price in $/kWh.

settlementPoint (SettlementPointOptions)

The Hub/Load Zone for which the settlement point price was forecasted for.

Example

{
  "settlementPoint": "HB_BUSAVG",
  "price": "1.0"
}

Fields

Name Description

error (String)

The error message if the task failed.

result (JSONString)

The result of the task.

status (TaskStatusEnum)

The status of the task.

Example

{
  "status": "STARTED",
  "result": {"key": "value"},
  "error": "abc123"
}

TdspRatesType

Returns a list of standing rates and consumption rates that are calculated for the TDSP.

Fields

Name Description

consumptionRates ([ConsumptionRatesType])

The consumption rate will represent all consumption-based charges from the TDSP.

standingRates ([StandingRatesType])

The standing rate will be referenced for other recurring charges or one-off meter fees.

Example

{
  "standingRates": [StandingRatesType],
  "consumptionRates": [ConsumptionRatesType]
}

Fields

Name Description

friendlyName (String!)

The human-readable location name (e.g., 'London').

ref (String!)

The location reference for routing (e.g., 'OPERATIONS_GROUP.LOCATION.London').

Example

{
  "ref": "abc123",
  "friendlyName": "abc123"
}

Fields

Name Description

scale (TemperatureScale)

Temperature scale.

value (Decimal)

Numeric value representing the temperature.

Example

{
  "value": "1.0",
  "scale": "CELSIUS"
}

TemporarySpecialCircumstanceRecordType

Any special circumstances that the user has notified us about, which may entitle them to some specialist services. These circumstances have an end date, after which they will not longer apply. Having young children is an example of this in the UK.

Fields

Name Description

createdAt (DateTime)

The date and time the special circumstance record was created.

expiryDate (Date)

id (ID)

internalCode (String)

summary (String)

Example

{
  "id": "abc123",
  "summary": "abc123",
  "internalCode": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "expiryDate": "2020-01-01"
}

TerminateCreditTransferPermission

Mutation to terminate a credit transfer permission.

The possible errors that can be raised are:

  • KT-CT-3822: Unauthorized.
  • KT-CT-3825: Credit transfer permission not found.
  • KT-CT-3827: The ledger is not valid.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

validTo (DateTime)

Datetime when the credit transfer permission ends.

Example

{
  "possibleErrors": [PossibleErrorType],
  "validTo": "2020-01-01T00:00:00.000Z"
}

TerminationFeeType

Represents the termination term of a contract.

Fields

Name Description

amount (Decimal)

The amount of the termination fee.

description (NonEmptyString)

The description of the term.

displayName (NonEmptyString)

The display name of the term.

feeType (TerminationFeeType)

The type of termination fee.

identifier (NonEmptyString)

The identifier of the term.

isVariable (Boolean)

Whether the term is variable.

marketName (NonEmptyString)

The market associated with the termination fee.

type (NonEmptyString)

The type of the term.

Example

{
  "type": NonEmptyString,
  "displayName": NonEmptyString,
  "description": NonEmptyString,
  "identifier": NonEmptyString,
  "isVariable": true,
  "amount": "1.0",
  "feeType": TerminationFeeType,
  "marketName": NonEmptyString
}

TermsAndConditionsConnectionTypeConnection

Pagination for terms and conditions.

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([TermsAndConditionsConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": TermsAndConditionsConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

TermsAndConditionsConnectionTypeEdge

A Relay edge containing a TermsAndConditionsConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (TermsAndConditionsType)

The item at the end of the edge

Example

{
  "node": TermsAndConditionsType,
  "cursor": "abc123"
}

Fields

Name Description

name (String)

The display name of the terms and conditions.

s3Url (String)

The S3 URL to the terms and conditions file.

Example

{
  "name": "abc123",
  "s3Url": "abc123"
}

Fields

Name Description

brandCode (String)

effectiveFrom (DateTime)

html (String)

The html of the terms and conditions document rendered as a JSON string.

markdown (String)

The markdown text of the terms and conditions.

name (String)

pdfUrl (String)

version (String)

Example

{
  "name": "abc123",
  "pdfUrl": "abc123",
  "brandCode": "abc123",
  "markdown": "abc123",
  "html": "abc123",
  "version": "abc123",
  "effectiveFrom": "2020-01-01T00:00:00.000Z"
}

TeslaModifyScopes

A step which indicates that the Tesla permission scopes need to be granted by the user in order to register their vehicle.

Fields

Name Description

id (ID)

A unique identifier for this onboarding step.

modifyScopesUri (String)

Returns the URI to update the permission scopes.

redirectUri (String)

The redirect URI to return to after updating the permission scopes.

Example

{
  "id": "abc123",
  "modifyScopesUri": "abc123",
  "redirectUri": "abc123"
}

TeslaRegistrationFailed

A step which indicates that the Tesla registration failed and the user must re-grant permission scopes to register their vehicle.

Fields

Name Description

id (ID)

A unique identifier for this onboarding step.

modifyScopesSelected (Boolean)

Returns:- true if user wants to update permissions scopes.- false if user wants to retry the OAuth journey.- null if user has not made a decision.

Example

{
  "id": "abc123",
  "modifyScopesSelected": true
}

TeslaSetupVirtualKey

A step which indicates that the user must add the given URI as a virtual key in their Tesla account.

Fields

Name Description

id (ID)

A unique identifier for this onboarding step.

key (String)

The name of the key to add.

uri (String)

The URI to add as a virtual key in the user's Tesla account.

Example

{
  "id": "abc123",
  "key": "abc123",
  "uri": "abc123"
}

TestCharge

A step which indicates if we're able to test charge the user's vehicle(s).

Fields

Name Description

error (TestChargeError)

Returns the error raised from a failed test charge.

id (ID)

A unique identifier for this onboarding step.

isReady (Boolean)

Returns true if the device is ready for a test charge.

isStarted (Boolean)

Returns true if the test charge has started.

status (TestDispatchStatus)

Returns the dispatch status of test charge.

Deprecated

The 'status' field is deprecated.

Please use 'isStarted' and 'error' instead.

- Marked as deprecated on 2024-12-12.
- Scheduled for removal on or after 2025-02-12.

Example

{
  "id": "abc123",
  "error": TestChargeError,
  "isReady": true,
  "status": "TRIGGERED",
  "isStarted": true
}

TestChargeError

Errors can be of two kinds (assuming the user is querying this type with message, reasons, errorType, and descriptions fields):

  1. If we were unable to start a test charge, the response will be: { "message": "TestChargeRefused", "reasons": [Returns a list of values from `TestChargeRefusalReason`], "errorType": "UNABLE_TO_INITIATE_TEST_CHARGE", "descriptions": [Returns a list of descriptions for the refusal reasons] }

    Where descriptions can be: - DEVICE_LIVE: "device is already live" - DEVICE_ONBOARDING_IN_PROGRESS: "test dispatch already in progress" - DEVICE_RETIRED: "device is retired" - DEVICE_SUSPENDED: "device is suspended" - DEVICE_DISCONNECTED: "device is disconnected" - DEVICE_ALREADY_CHARGING: "device is already charging" - DEVICE_AWAY_FROM_HOME: "device is away from home" - DEVICE_NO_LOCATION_CONFIGURED: "device has no location configured" - DEVICE_LOCATION_UNABLE_TO_IDENTIFY: "unable to identify device location" - DEVICE_LOCATION_MISSING: "device location is missing"

  2. If an error occurred during a test charge, the response will be: { "message": "Test dispatch failed", "reasons": [Returns a list of values from `TestDispatchAssessmentFailureReason`], "errorType": "UNABLE_TO_COMPLETE_TEST_CHARGE", "descriptions": [Returns a list of descriptions for the refusal reasons] }

    Where descriptions can be: - ASSESSMENTS_FAILED: "Both power-based and charge status-based assessments failed" - NOT_AT_HOME: "Device location not at home" - UNKNOWN: "Unknown failure" - UNABLE_TO_COMMUNICATE: "Unable to communicate with device" - DEVICE_DISCONNECTED: "Device disconnected" - SOC_LIMIT_REACHED: "State of charge limit reached" - ERROR: "Could not fetch the test charge failure reason" - NONE: "No failure reason"

Fields

Name Description

descriptions ([String])

A list of error descriptions for a failed test charge attempt.

errorType (TestChargeErrorType)

The type of test charge error.

message (String)

A human readable error message.

reasons ([String])

A list of reasons for a failed test charge attempt.

refusalReasons ([TestChargeRefusalReason])

A list of refusal reasons from the failed test charge attempt.

Deprecated

The 'refusalReasons' field is deprecated.

Please use `errorType` and `reasons` instead.

- Marked as deprecated on 2025-01-07.
- Scheduled for removal on or after 2025-01-29.

Example

{
  "message": "abc123",
  "refusalReasons": "DEVICE_LIVE",
  "errorType": "UNABLE_TO_INITIATE_TEST_CHARGE",
  "reasons": ["abc123"],
  "descriptions": ["abc123"]
}

TextType

A block of text.

Fields

Name Description

id (ID)

Unique identifier of the object.

textAlignment (Alignment)

The text alignment.

textStyle (TextStyleV1)

The text style, i.e. header, body.

typename (String)

The name of the object's type.

value (String!)

The text content.

Example

{
  "value": "abc123",
  "textStyle": "TITLE1",
  "textAlignment": "START",
  "id": "abc123",
  "typename": "abc123"
}

ThirdPartyCompleteDeviceRegistration

Complete the registration of a device.

The possible errors that can be raised are:

  • KT-CT-4321: Serializer validation error.
  • KT-CT-4322: Unable to complete registration error.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

success (ThirdPartyCompleteDeviceRegistrationType)

The response showing account validity and optional tariff information.

Example

{
  "possibleErrors": [PossibleErrorType],
  "success": ThirdPartyCompleteDeviceRegistrationType
}

Fields

Name Description

isAccountValid (Boolean!)

If the account is valid.

isTariffSwitchInProgress (Boolean!)

If a switch to the required tariff is in progress.

tariff (ThirdPartyTariffsType)

The tariff the account is on, if the switch is complete.

Example

{
  "isAccountValid": true,
  "isTariffSwitchInProgress": true,
  "tariff": ThirdPartyTariffsType
}

ThirdPartyOrganizationType

Type for the third party organization.

Fields

Name Description

name (String!)

Override Field to add additional attributes and extend description with possible_errors

permissions ([ThirdPartyPermission])

Holds information about the permissions of the current viewer.

Example

{
  "name": "abc123",
  "permissions": [ThirdPartyPermission]
}

ThirdPartyPermission

Holds information about a specific permission.

Fields

Name Description

permission (String)

The short name of the permission

Example

{
  "permission": "abc123"
}

Fields

Name Description

daysOfWeek ([String]!)

Day(s) of the week of the tariff interval.

endTime (String!)

Local 24hr end time of the tariff interval (format hh:mm).

startTime (String!)

Local 24hr start time of the tariff interval (format hh:mm).

tariffType (String!)

The type of tariff this is (e.g. peak or offPeak).

Example

{
  "startTime": "abc123",
  "endTime": "abc123",
  "daysOfWeek": "abc123",
  "tariffType": "abc123"
}

Fields

Name Description

currency (String!)

Currency according to the ISO 4217 standard.

price (Decimal!)

Price per kWh in the given currency.

type (String!)

The type of tariff this is (e.g. peak or offPeak).

Example

{
  "currency": "abc123",
  "price": "1.0",
  "type": "abc123"
}

Fields

Name Description

tariffIntervals ([ThirdPartyTariffIntervalType]!)

Tariff intervals of the charging location.

tariffs ([ThirdPartyTariffType]!)

Tariff rates of the charging location.

Example

{
  "tariffs": ThirdPartyTariffType,
  "tariffIntervals": ThirdPartyTariffIntervalType
}

TimeOfUseOverrideType

Represents a time-of-use override to be applied in a contract.

Note: This type is a stub, and will be fleshed out in the future.

Fields

Name Description

description (NonEmptyString)

The description of the term.

displayName (NonEmptyString)

The display name of the term.

identifier (NonEmptyString)

The identifier of the term.

isVariable (Boolean)

Whether the term is variable.

type (NonEmptyString)

The type of the term.

Example

{
  "type": NonEmptyString,
  "displayName": NonEmptyString,
  "description": NonEmptyString,
  "identifier": NonEmptyString,
  "isVariable": true
}

TimeSeriesSpecificationEligibilityScheduleType

Represents a schedule for time series specification eligibility within a contract.

Note: This type is a stub, and will be fleshed out in the future.

Fields

Name Description

effectivePeriod (RateGroupEligibilityPeriodType)

The period during which this eligibility is effective.

isEligible (Boolean)

Indicates if the time series specification is eligible.

productCode (String)

The product code associated with the time series specification.

timeSeriesSpecificationCode (String)

The time series specification code.

Example

{
  "productCode": "abc123",
  "timeSeriesSpecificationCode": "abc123",
  "isEligible": true,
  "effectivePeriod": RateGroupEligibilityPeriodType
}

Fields

Name Description

endTime (String)

End time of the timeslot for this rate.

loadZoneConsumptionRate (Decimal)

loadZoneConsumptionRateUnitType (UnitType)

name (String)

Name of the timeslot for this rate.

startTime (String)

Start time of the timeslot for this rate.

totalApplicableRate (Decimal)

totalApplicableRateWithMonthlySubscriptionFees (Decimal)

Example

{
  "name": "abc123",
  "startTime": "abc123",
  "endTime": "abc123",
  "totalApplicableRate": "1.0",
  "totalApplicableRateWithMonthlySubscriptionFees": "1.0",
  "loadZoneConsumptionRate": "1.0",
  "loadZoneConsumptionRateUnitType": "DAYS_ON_SUPPLY"
}

TimeslotEstimatedUsage

Represents a timeslot estimated usage percentage.

Fields

Name Description

name (String)

The timeslot name.

usage (Decimal)

The estimated usage for this timeslot.

Example

{
  "name": "abc123",
  "usage": "1.0"
}

ToggleThermostatControl

Toggle Kraken's ability to control given thermostat.

The possible errors that can be raised are:

  • KT-CT-4810: Unable to find matching device for this request.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

thermostat (GetThermostatDetailsType)

Example

{
  "possibleErrors": [PossibleErrorType],
  "thermostat": GetThermostatDetailsType
}

Fields

Name Description

gross (Int)

The gross amount (in minor currency units).

net (Int)

The net amount (in minor currency units).

tax (Int)

The amount of tax (in minor currency units).

Example

{
  "net": 1,
  "tax": 1,
  "gross": 1
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([TransactionConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": TransactionConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

TransactionConnectionTypeEdge

A Relay edge containing a TransactionConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (TransactionType)

The item at the end of the edge

Example

{
  "node": TransactionType,
  "cursor": "abc123"
}

TransferLeadOpportunities

The possible errors that can be raised are:

  • KT-CT-8907: Lead not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

opportunitiesTransferred (Int)

Number of opportunities transferred.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "opportunitiesTransferred": 1
}

TransferLedgerBalance

Trigger balance transfer between accounts.

The possible errors that can be raised are:

  • KT-CT-3822: Unauthorized.
  • KT-CT-3823: Unauthorized.
  • KT-CT-9701: Balance transfer to same account is not allowed.
  • KT-CT-9702: Balance transfer is not support for debit account with Zero balance.
  • KT-CT-9703: Balance transfer is not supported for debit account.
  • KT-CT-9704: Balance transfer amount should be non-zero.
  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-3821: Received neither ledger ID nor ledger number.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

balanceTransfer (AccountBalanceTransferType)

Balance transfer details.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "balanceTransfer": AccountBalanceTransferType
}

TransferLoyaltyPointsBetweenUsers

Transfer Loyalty Points between users.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-9205: Insufficient Loyalty Points.
  • KT-CT-9204: Negative or zero points set.
  • KT-CT-9208: Invalid posted at datetime.
  • KT-CT-9209: Negative Loyalty Points balance.
  • KT-CT-9210: Unhandled Loyalty Points exception.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

pointsTransferred (Int)

The number of loyalty points that were transferred.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "pointsTransferred": 1
}

Fields

Name Description

createdAt (DateTime!)

The date/time that the trigger was created.

id (String!)

The ID of the trigger.

messages (MessageConnection!)

The messages created in response to this trigger.

processingStatus (TriggerProcessingStatus!)

The current processing status of this trigger.

triggerTypeCode (String!)

The trigger type code for this trigger.

Example

{
  "id": "abc123",
  "triggerTypeCode": "abc123",
  "createdAt": "2020-01-01T00:00:00.000Z",
  "messages": MessageConnection,
  "processingStatus": "UNPROCESSED"
}

TriggerPostUploadOperations

The possible errors that can be raised are:

  • KT-CT-8710: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

operationsTriggered (Boolean)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "operationsTriggered": true
}

UnenrollAccountFromLoyaltyProgram

Unenroll an account from the loyalty program.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-9220: Ineligible loyalty points unenrollment.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

outcome (UnenrollAccountFromLoyaltyProgramOutcome)

Outcome of the loyalty points campaign enrollment.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "outcome": UnenrollAccountFromLoyaltyProgramOutcome
}

Fields

Name Description

hasUnenrolled (Boolean)

Indicates whether the account has been unenrolled from the loyalty points campaign.

Example

{
  "hasUnenrolled": true
}

UpdateAPIException

The possible errors that can be raised are:

  • KT-CT-7804: No fields present in the input for updating the APIException.
  • KT-CT-7803: Received an invalid apiExceptionId.
  • KT-CT-7809: Update results in no changes to API Exception.
  • KT-CT-7805: Too many tags associated with this API Exception.
  • KT-CT-7806: Cannot create duplicate tags for the same API exception.
  • KT-CT-7801: Received an invalid operationsTeamId.
  • KT-CT-7811: Received an invalid assignedUserId.
  • KT-CT-7812: Support user is inactive.
  • KT-CT-7814: Received an invalid accountNumber.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

apiException (APIExceptionType)

The updated APIException.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "apiException": APIExceptionType
}

UpdateAPIExceptionNote

The possible errors that can be raised are:

  • KT-CT-7807: Received an invalid apiExceptionNoteId.
  • KT-CT-7808: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

apiException (APIExceptionType)

The updates APIExceptionNote.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "apiException": APIExceptionType
}

UpdateAccountBillingAddress

The possible errors that can be raised are:

  • KT-CT-4145: Invalid address.
  • KT-CT-7123: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

account (AccountType)

The updated account.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "account": AccountType
}

UpdateAccountBillingEmail

Update the billing email for the input account number to the received email value.

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-4122: Invalid email.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

account (AccountInterface)

Account that was changed.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "account": AccountInterface
}

UpdateAccountConsents

Update the consents for an account using consent management system

The possible errors that can be raised are:

  • KT-CT-9014: Duplicate consent.
  • KT-CT-9016: Consent management not enabled.
  • KT-CT-9017: Consent type not found.
  • KT-CT-9018: Account not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

consents ([ConsentType!]!)

Consents linked to this account.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "consents": ConsentType
}

UpdateAccountReference

Update a reference for a particular account and namespace.

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-8310: Invalid data.
  • KT-CT-8311: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

accountReference (AccountReferenceType)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "accountReference": AccountReferenceType
}

UpdateAccountUserCommsPreferencesMutationPayload

Update the account user comms preferences.

Fields

Name Description

clientMutationId (String)

commsPreferences (AccountUserCommsPreferences)

emailFormat (String)

errors ([ErrorType])

fontSizeMultiplier (Float)

isOptedInMeterReadingConfirmations (Boolean)

isOptedInToClientMessages (Boolean)

isOptedInToOfferMessages (Boolean)

isOptedInToRecommendedMessages (Boolean)

isOptedInToSmsMessages (Boolean)

isOptedInToThirdPartyMessages (Boolean)

isOptedInToUpdateMessages (Boolean)

isUsingInvertedEmailColours (Boolean)

preferredHoldMusic (String)

Example

{
  "isOptedInToClientMessages": true,
  "isOptedInToOfferMessages": true,
  "isOptedInToRecommendedMessages": true,
  "isOptedInToUpdateMessages": true,
  "isOptedInToThirdPartyMessages": true,
  "isOptedInMeterReadingConfirmations": true,
  "isOptedInToSmsMessages": true,
  "isUsingInvertedEmailColours": true,
  "fontSizeMultiplier": 1.0,
  "emailFormat": "abc123",
  "preferredHoldMusic": "abc123",
  "errors": [ErrorType],
  "commsPreferences": AccountUserCommsPreferences,
  "clientMutationId": "abc123"
}

UpdateAccountUserConsents

Update the consents from an account user using consent management system

The possible errors that can be raised are:

  • KT-CT-9014: Duplicate consent.
  • KT-CT-9016: Consent management not enabled.
  • KT-CT-9017: Consent type not found.
  • KT-CT-1111: Unauthorized.
  • KT-CT-5421: Account user not found.
  • KT-CT-5422: Invalid data.
  • KT-CT-1605: Invalid input.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

accountUserConsents (AccountUserConsents)

All the consents for an account user.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "accountUserConsents": AccountUserConsents
}

Fields

Name Description

clientMutationId (String)

dateOfBirth (Date)

email (String)

errors ([ErrorType])

familyName (String)

givenName (String)

landline (String)

mobile (String)

pronouns (String)

Example

{
  "givenName": "abc123",
  "familyName": "abc123",
  "pronouns": "abc123",
  "mobile": "abc123",
  "email": "abc123",
  "dateOfBirth": "2020-01-01",
  "landline": "abc123",
  "errors": [ErrorType],
  "clientMutationId": "abc123"
}

UpdateActivePurchase

The possible errors that can be raised are:

  • KT-CT-8225: Received an invalid purchaseId.
  • KT-CT-8226: The provided purchase is not active.
  • KT-CT-8206: Invalid data.
  • KT-CT-8227: Available grants could not be applied.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

goodsPurchase (GoodsPurchase)

Goods purchase updated.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "goodsPurchase": GoodsPurchase
}

Update an affiliate link of an existing sales agent.

The possible errors that can be raised are:

  • KT-CT-7711: Invalid data.
  • KT-CT-7713: Invalid data.
  • KT-CT-7714: Invalid data.
  • KT-CT-7715: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

affiliateLink (AffiliateLinkType)

The updated affiliate link.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "affiliateLink": AffiliateLinkType
}

UpdateAffiliateOrganisation

Update an affiliate organisation.

The possible errors that can be raised are:

  • KT-CT-7717: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

affiliateOrganisation (AffiliateOrganisationType)

The updated affiliate organisation.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "affiliateOrganisation": AffiliateOrganisationType
}

UpdateAgreementPeriod

Update the period of an agreement.

The possible errors that can be raised are:

  • KT-CT-4178: No account found with given account number.
  • KT-CT-1501: Agreement not found.
  • KT-CT-1503: Agreement validto date must be later than validfrom date.
  • KT-CT-1504: Account does not match with the agreement.
  • KT-CT-1505: Unable to edit agreement.
  • KT-CT-1506: Agreement period is not within the supply and property period.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

account (AccountType)

Account responsible for the update agreement.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "account": AccountType
}

UpdateAutoTopUpAmount

The possible errors that can be raised are:

  • KT-CT-3815: No active payment schedule found for this account.
  • KT-CT-3941: Invalid data.
  • KT-CT-3942: An unexpected error occurred.
  • KT-CT-3947: An unexpected error occurred.
  • KT-CT-3953: The payment schedule is not a balance triggered schedule.
  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-3821: Received neither ledger ID nor ledger number.
  • KT-CT-3822: Unauthorized.
  • KT-CT-4123: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

schedule (PaymentScheduleType)

The new schedule created.

Example

{
  "possibleErrors": [PossibleErrorType],
  "schedule": PaymentScheduleType
}

UpdateCollectionProcessRecordToActive

Update the Collection Process Record from raised status to active

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-11201: No Collection Process Records associated with id.
  • KT-CT-11202: No External reference provided.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

collectionProcessActivated (UpdateCollectionProcessRecordToActiveOutputType)

Whether the collection process was successfully updated.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "collectionProcessActivated": UpdateCollectionProcessRecordToActiveOutputType
}

UpdateCollectionProcessRecordToActiveOutputType

Output for updating a Collection process Record to Active.

Fields

Name Description

number (String)

The number of the collection process record.

status (CollectionProcessRecordStatusTypes)

The current status of the collection process record.

Example

{
  "number": "abc123",
  "status": "PENDING"
}

UpdateCollectionProcessRecordToComplete

Update the Collection Process Record from raised status to complete

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-11201: No Collection Process Records associated with id.
  • KT-CT-11203: No Completion reason provided.
  • KT-CT-11204: No Completion details provided.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

collectionProcessComplete (UpdateCollectionProcessRecordToCompleteOutputType)

Whether the collection process was successfully updated.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "collectionProcessComplete": UpdateCollectionProcessRecordToCompleteOutputType
}

UpdateCollectionProcessRecordToCompleteOutputType

Output for updating a Collection process Record to Complete.

Fields

Name Description

number (String)

The number of the collection process record.

status (CollectionProcessRecordStatusTypes)

The current status of the repayment request.

Example

{
  "number": "abc123",
  "status": "PENDING"
}

UpdateCommsDeliveryPreference

Update the comms delivery preference for the input account number to the received commsDeliveryPreference value.

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-4136: Cannot set comms preference to email when account has no email.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

account (AccountInterface)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "account": AccountInterface
}

UpdateDCAProceeding

The possible errors that can be raised are:

  • KT-CT-11610: unable to edit the debt collection proceeding.
  • KT-CT-11604: Active debt collection proceeding does not exist for account.
  • KT-CT-11605: Multiple active Proceeding's found for same agency and campaign on account.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

dcaProceedingUpdateStatus (DCAProceedingUpdateStatus)

Whether the update has been applied.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "dcaProceedingUpdateStatus": DCAProceedingUpdateStatus
}

UpdateDocumentAccessibilityPreference

Update the document accessibility preference for the input account number to the received documentAccessibilityPreference value.

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

account (AccountType)

Account that was changed.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "account": AccountType
}

UpdateLanguagePreference

Update the language preference for an account.

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-US-4101: Cannot create an account.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

languagePreference (LanguagePreferenceChoices)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "languagePreference": "ENGLISH"
}

UpdateLeadAssignment

The possible errors that can be raised are:

  • KT-CT-8907: Lead not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

updatedLeadData (JSONString)

Arguments passed.

Example

{
  "possibleErrors": [PossibleErrorType],
  "updatedLeadData": {"key": "value"}
}

UpdateLeadDetails

The possible errors that can be raised are:

  • KT-CT-8907: Lead not found.
  • KT-CT-8913: Organisation is not valid to be assigned.
  • KT-CT-8914: Stage not found.
  • KT-CT-8915: Stages are not in the same funnel.
  • KT-CT-8916: Current stage mismatch.
  • KT-CT-8917: Stage transition not allowed.
  • KT-CT-8918: Stage precondition not met.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

updatedLeadData (JSONString)

Arguments passed.

Example

{
  "possibleErrors": [PossibleErrorType],
  "updatedLeadData": {"key": "value"}
}

UpdateLeadStage

The possible errors that can be raised are:

  • KT-CT-8907: Lead not found.
  • KT-CT-8914: Stage not found.
  • KT-CT-8915: Stages are not in the same funnel.
  • KT-CT-8916: Current stage mismatch.
  • KT-CT-8917: Stage transition not allowed.
  • KT-CT-8918: Stage precondition not met.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

updatedLeadData (JSONString)

Arguments passed.

Example

{
  "possibleErrors": [PossibleErrorType],
  "updatedLeadData": {"key": "value"}
}

UpdateMessageTags

The possible errors that can be raised are:

  • KT-CT-7611: The message was not found.
  • KT-CT-7614: The Ink tag was not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

clientMutationId (String)

Deprecated field.

Deprecated

The 'clientMutationId' field is deprecated.

The field is an old relic of an old API framework, and not used by our application.

- Marked as deprecated on 2025-09-08.
- Scheduled for removal on or after 2025-10-20.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

tags ([InkTag!]!)

Confirmed tags.

Example

{
  "possibleErrors": [PossibleErrorType],
  "tags": InkTag,
  "clientMutationId": "abc123"
}

UpdateMetadata

Update existing metadata on an object.

The possible errors that can be raised are:

  • KT-CT-4323: Unauthorized.
  • KT-CT-8413: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

metadata (Metadata)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "metadata": Metadata
}

UpdateOnSiteJobsRequest

The possible errors that can be raised are:

  • KT-CT-13032: Request does not exist.
  • KT-CT-13035: Request is inactive.
  • KT-CT-13038: Invalid request status.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

onSiteJobsRequest (OnSiteJobsRequestType)

The updated request.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "onSiteJobsRequest": OnSiteJobsRequestType
}

UpdateOpportunityAssignment

The possible errors that can be raised are:

  • KT-CT-8906: Opportunity not found.
  • KT-CT-8903: Unable to update opportunity.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

updatedOpportunityData (JSONString)

Arguments passed.

Example

{
  "possibleErrors": [PossibleErrorType],
  "updatedOpportunityData": {"key": "value"}
}

UpdateOpportunityExtraDetails

The possible errors that can be raised are:

  • KT-CT-8903: Unable to update opportunity.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

extraDetails (JSONString)

The opportunity's extra details to be added or updated.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "extraDetails": {"key": "value"}
}

UpdateOpportunityStage

The possible errors that can be raised are:

  • KT-CT-8903: Unable to update opportunity.
  • KT-CT-8910: Received opportunity current stage is not valid.
  • KT-CT-8914: Stage not found.
  • KT-CT-8915: Stages are not in the same funnel.
  • KT-CT-8916: Current stage mismatch.
  • KT-CT-8917: Stage transition not allowed.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

message (String)

Placeholder success message for now.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "message": "abc123"
}

UpdatePassword

Update user's password.

Note this is different from the ResetPassword mutation, which is used to reset a password when the user has forgotten it. This mutation is used to update the password when the user is already authenticated and wants to change their password.

Ideally, this mutation would simply receive a "new_password" and use the current password update usecase, but, until we're ready for a breaking change, we'll need to use the Django form to also validate the old password and two new passwords.

The possible errors that can be raised are:

  • KT-CT-5460: Old password is invalid.
  • KT-CT-5450: Password is invalid.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

viewer (AccountUserType)

The currently authenticated user.

This field requires the Authorization header to be set.

Example

{
  "possibleErrors": [PossibleErrorType],
  "viewer": AccountUserType
}

UpdateProductPricesOutput

Rate group prices for a product.

Fields

Name Description

prices ([RateGroupPrices!]!)

The rate group prices.

Example

{
  "prices": RateGroupPrices
}

UpdateQuoteUser

Updates user data associated with a quote request.

The possible errors that can be raised are:

  • KT-US-4615: Received an invalid quote code.
  • KT-US-4619: No quoted supply point associated with this quote request.
  • KT-US-4621: Unable to update quoted supply point.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

stored (Boolean)

Whether the user data was stored successfully.

Example

{
  "possibleErrors": [PossibleErrorType],
  "stored": true
}

UpdateShellAccountCommsPreference

The possible errors that can be raised are:

  • KT-CT-4124: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

isUpdated (Boolean)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "isUpdated": true
}

UpdateSiteworksRequest

The possible errors that can be raised are:

  • KT-CT-4231: Unauthorized.
  • KT-CT-4232: Status passed is not valid.
  • KT-CT-4233: Request does not exist.
  • KT-CT-4234: Terminated Request cannot be updated.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

siteworksRequest (CoreSiteworksRequestType)

The siteworks request after the update.

Example

{
  "possibleErrors": [PossibleErrorType],
  "siteworksRequest": CoreSiteworksRequestType
}

UpdateUserMutation

The possible errors that can be raised are:

  • KT-CT-5413: Invalid data.
  • KT-CT-5414: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

viewer (AccountUserType)

Example

{
  "possibleErrors": [PossibleErrorType],
  "viewer": AccountUserType
}

UploadFileAttachmentPostRequest

Information that should be used in the POST request to the S3 API.

For more details on how to use fields please see this.

Fields

Name Description

fields (JSONString!)

Required fields for presigned post. Fields are 'key','AWSAccessKeyId', 'policy', 'signature', 'x-amz-security-token'.

key (String!)

S3 key for resigned post.

url (String!)

S3 presigned post url.

Example

{
  "url": "abc123",
  "key": "abc123",
  "fields": {"key": "value"}
}

UploadPostRequest

Information that should be used in the POST request to the S3 API.

For more details please see this.

Fields

Name Description

fields (JSONString!)

key (String!)

url (String!)

Example

{
  "url": "abc123",
  "fields": {"key": "value"},
  "key": "abc123"
}

Fields

Name Description

location (String)

Present for completed dispatches, otherwise null. The only relevant value is AT_HOME if present.

source (String)

Present for planned dispatches, otherwise null. Value can be smart-charge, test-charge or bump-charge.

Example

{
  "source": "abc123",
  "location": "abc123"
}

Fields

Name Description

delta (Decimal)

Energy in kWh (import has a negative value).

deltaKwh (Int)

This field has been replaced by delta.

Deprecated

The 'deltaKwh' field is deprecated.

`delta` has replaced `deltaKwh` for increased precision.

- Marked as deprecated on 2024-04-19.
- Scheduled for removal on or after 2025-01-01.

end (DateTime!)

The end time of the dispatch.

endDt (String)

This field has been replaced by end.

Deprecated

The 'endDt' field is deprecated.

`end` has replaced `end_dt` for improved typing.

- Marked as deprecated on 2024-04-19.
- Scheduled for removal on or after 2025-01-01.

meta (UpsideDispatchMetaType)

Override Field to add additional attributes and extend description with possible_errors

start (DateTime!)

The start time of the dispatch.

startDt (String)

This field has been replaced by start.

Deprecated

The 'startDt' field is deprecated.

`start` has replaced `start_dt` for improved typing.

- Marked as deprecated on 2024-04-19.
- Scheduled for removal on or after 2025-01-01.

Example

{
  "start": "2020-01-01T00:00:00.000Z",
  "end": "2020-01-01T00:00:00.000Z",
  "startDt": "abc123",
  "endDt": "abc123",
  "deltaKwh": 1,
  "delta": "1.0",
  "meta": UpsideDispatchMetaType
}

UserActionReason

A type that returns a user action that needs to be completed for the device to be successfully registered.

Fields

Name Description

description (String)

Description of the required user action.

uri (String)

An optional uri that, if provided, can navigate the user to where they can resolve this required action.

userAction (String)

Reference key to the required user action.

Example

{
  "userAction": "abc123",
  "description": "abc123",
  "uri": "abc123"
}

UserActionRequired

A type that returns user actions that need to be completed for the device to be successfully registered

Fields

Name Description

id (ID)

A unique identifier for this onboarding step.

userActions ([UserActionReason])

List of actions the user must resolve in order for the device to be registered.

Example

{
  "id": "abc123",
  "userActions": [UserActionReason]
}

UserManagedPayment

Represents the preference of the user to pay himself, instead of get charged.

Fields

Name Description

forPaymentsAfter (String)

The start time of the payment preference.

Example

{
  "forPaymentsAfter": "abc123"
}

Fields

Name Description

information (VehicleInformationType)

Override Field to add additional attributes and extend description with possible_errors

vehicleId (String)

Example

{
  "vehicleId": "abc123",
  "information": VehicleInformationType
}

ValidateEmail

Validate whether a user's email is a valid email via the Kickbox API.

Fields

Name Description

isValid (Boolean)

Whether the email is valid or not.

Example

{
  "isValid": true
}

ValidateMfaDevice

Validate multi-factor authentication (MFA) devices for user.

The possible errors that can be raised are:

  • KT-CT-1150: MFA device not found.
  • KT-CT-1151: MFA device not found.
  • KT-CT-1152: Invalid MFA token.
  • KT-CT-1155: Enabled backup device is needed.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

deviceIsValid (Boolean)

Flag to indicate if the device has been verified, so it can be used for MFA.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "deviceIsValid": true
}

ValidatePhone

Validate whether a user's phone number is a valid phone number.

Fields

Name Description

isValid (Boolean)

Whether the phone number is valid or not.

Example

{
  "isValid": true
}

VaryContractTermsOutput

Output type for varying contract terms.

Fields

Name Description

contract (Contract)

The contract with the varied terms.

Example

{
  "contract": Contract
}

Fields

Name Description

maximumSocPercentage (Int)

The maximum state of charge (soc) %, if available.

minimumSocPercentage (Int)

The minimum state of charge (soc) %, if available.

weekdayTargetSoc (Int)

weekdayTargetTime (String)

weekendTargetSoc (Int)

weekendTargetTime (String)

Example

{
  "weekdayTargetTime": "abc123",
  "weekdayTargetSoc": 1,
  "weekendTargetTime": "abc123",
  "weekendTargetSoc": 1,
  "minimumSocPercentage": 1,
  "maximumSocPercentage": 1
}

Fields

Name Description

brand (String)

displayName (String)

The (user chosen) display name of the vehicle, if available.

model (String)

The model name of the vehicle, if available (e.g. i3s 120).

vin (String)

year (Int)

The year of the vehicle model, if available.

Example

{
  "vin": "abc123",
  "brand": "abc123",
  "model": "abc123",
  "year": 1,
  "displayName": "abc123"
}

Fields

Name Description

status (String)

Verification process status.

type (String)

Verification type.

userNumber (String)

Customer with pending verification.

Example

{
  "userNumber": "abc123",
  "status": "abc123",
  "type": "abc123"
}

VerifyAccount

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-US-4418: Missing fraud record for email verification.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

isVerified (Boolean)

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "isVerified": true
}

VerifyCustomer

Verify a customer using the provided code and verification type.

The possible errors that can be raised are:

  • KT-CT-4191: Error while verifying the customer.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

user (AccountUserType)

The currently authenticated user.

Example

{
  "possibleErrors": [PossibleErrorType],
  "user": AccountUserType
}

VerifyEmail

The possible errors that can be raised are:

  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

isVerified (Boolean)

Whether the email is verified.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "isVerified": true
}

VerifyIdentity

The possible errors that can be raised are:

  • KT-CT-1145: Account/user details do not match.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

token (String!)

An expiring token that can be used to request to update the user's email address.

Example

{
  "possibleErrors": [PossibleErrorType],
  "token": "abc123"
}

VoiceCampaignConnectionTypeConnection

Paginator of Voice Campaigns

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([VoiceCampaignConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": VoiceCampaignConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

VoiceCampaignConnectionTypeEdge

A Relay edge containing a VoiceCampaignConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (VoiceCampaignType)

The item at the end of the edge

Example

{
  "node": VoiceCampaignType,
  "cursor": "abc123"
}

VoiceCampaignItemConnectionTypeConnection

Paginator of Campaign Items

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([VoiceCampaignItemConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": VoiceCampaignItemConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

VoiceCampaignItemConnectionTypeEdge

A Relay edge containing a VoiceCampaignItemConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (VoiceCampaignItemType)

The item at the end of the edge

Example

{
  "node": VoiceCampaignItemType,
  "cursor": "abc123"
}

Fields

Name Description

accountId (ID)

The account ID associated with the item.

If the phone number for the item is not set, the account ID will be used to determine the phone number to call.

callWindowEnd (DateTime)

Together with call_window_start, this determines the time window in which the item should be called. Specified as ISO 8601 format.

callWindowStart (DateTime)

Together with call_window_end, this determines the time window in which the item should be called. Specified as ISO 8601 format.

id (ID)

The ID of the campaign item.

metadata (JSONString)

Metadata about the item.

This enables items to be filtered based on additional information such as location. It is a dictionary of key-value pairs, with both keys and values being strings.

phoneNumber (String)

The phone number of the campaign item.

This is used to determine the phone number to call when the item is processed. If it is not set, the account ID will be used instead to call the phone number associated with the account.

status (CampaignItemStatus!)

The status of the campaign item that determines what actions can be taken on it.

"UNASSIGNED":  An item that is ready to be assigned to an agent
"ASSIGNED":    An item that is assigned to an agent and ready to contact
"IN_PROGRESS": An item where a call is currently in progress
"COMPLETE":    An item has been contacted, and does not need to be re-contacted
"REMOVED":     An item that was removed without being contacted

Example

{
  "id": "abc123",
  "phoneNumber": "abc123",
  "status": "UNASSIGNED",
  "callWindowStart": "2020-01-01T00:00:00.000Z",
  "callWindowEnd": "2020-01-01T00:00:00.000Z",
  "accountId": "abc123",
  "metadata": {"key": "value"}
}

Fields

Name Description

campaignItems (VoiceCampaignItemConnectionTypeConnection)

The items that are part of the campaign.

These are the items that contain information about what phone numbers or accounts to call while this campaign is active.

campaignType (TypeOfVoiceCampaign)

The type of campaign, e.g. preview or predictive.

customOutboundPhoneNumber (String)

If appropriate, a custom number to use as the caller id for calls from this campaign.

description (String)

Additional information to describe the purpose of the campaign.

id (ID)

The ID of the campaign.

name (String!)

The name of the campaign.

This is used to identify the campaign in the system, and must be unique.

preventDuplicateRecords (Boolean)

Flag to indicate whether not to create a duplicate record when uploading campaign items that already exist for a given account number and/or phone number

status (CampaignStatus)

The status of the campaign.

Indicates whether calls can be made for items in the campaign or not.

tags (CallTagConnectionTypeConnection)

The call tags that can be used within this campaign.

Example

{
  "id": "abc123",
  "name": "abc123",
  "description": "abc123",
  "customOutboundPhoneNumber": "abc123",
  "tags": CallTagConnectionTypeConnection,
  "status": "ACTIVE",
  "campaignType": "PREVIEW",
  "campaignItems": VoiceCampaignItemConnectionTypeConnection,
  "preventDuplicateRecords": true
}

Fields

Name Description

edgeCount (Int!)

Number of nodes in the edge.

edges ([VoucherPurchaseConnectionTypeEdge]!)

Contains the nodes in this connection.

pageInfo (PageInfo!)

Pagination data for this connection.

totalCount (Int!)

Total number of nodes.

Example

{
  "pageInfo": PageInfo,
  "edges": VoucherPurchaseConnectionTypeEdge,
  "totalCount": 1,
  "edgeCount": 1
}

VoucherPurchaseConnectionTypeEdge

A Relay edge containing a VoucherPurchaseConnectionType and its cursor.

Fields

Name Description

cursor (String!)

A cursor for use in pagination

node (VoucherPurchaseType)

The item at the end of the edge

Example

{
  "node": VoucherPurchaseType,
  "cursor": "abc123"
}

Fields

Name Description

availableFrom (Date)

When the voucher becomes available to be redeemed.

balance (Int)

The current balance left in the voucher.

charge (AccountChargeType)

The amount charged for the voucher.

chargeBalanceTransfer (AccountBalanceTransferType)

A balance transfer for the voucher charge, if any.

clientParams (JSONString)

Additional metadata from client sources stored against the voucher. This data is not structural and won't be relied on by Kraken internally.

id (ID)

The purchase ID.

purchasedAt (DateTime)

When the purchase was performed.

redemptions ([VoucherRedemptionType])

Fetch the redemptions for this voucher.

voucherValue (Int)

The value of the voucher in cents.

Example

{
  "id": "abc123",
  "charge": AccountChargeType,
  "chargeBalanceTransfer": AccountBalanceTransferType,
  "clientParams": {"key": "value"},
  "purchasedAt": "2020-01-01T00:00:00.000Z",
  "voucherValue": 1,
  "availableFrom": "2020-01-01",
  "balance": 1,
  "redemptions": [VoucherRedemptionType]
}

Fields

Name Description

claimedAt (DateTime)

When the redemption was claimed.

credit (AccountCreditType)

The amount credited for the voucher redemption.

id (ID)

The redemption ID.

Example

{
  "id": "abc123",
  "credit": AccountCreditType,
  "claimedAt": "2020-01-01T00:00:00.000Z"
}

WaitForLiveIntegration

Indicates a step where the integration is pending activation.

Progress to the next onboarding step is blocked until the integration becomes active.

Fields

Name Description

id (ID)

A unique identifier for this onboarding step.

isLive (Boolean)

Returns true if the device integration is supported by us, false otherwise.

Example

{
  "id": "abc123",
  "isLive": true
}

WaitForTransition

A generic step that can be used to hold an onboarding wizard until the device has transitioned from one onboarding state to another.

Generally, this step should be completed via a KF AMI event handler after the device has been registered and transitioned to the desired state.

Fields

Name Description

id (ID)

A unique identifier for this onboarding step.

Example

{
  "id": "abc123"
}

Fields

Name Description

deviceId (String)

Serial number.

marketSupplyPointId (String)

Meter point reference.

readingFrequencyType (ReadingFrequencyType)

The frequency of the reading.

Example

{
  "marketSupplyPointId": "abc123",
  "deviceId": "abc123",
  "readingFrequencyType": "RAW_INTERVAL"
}

Fields

Name Description

body (String!)

Whatsapp text message body.

Example

{
  "body": "abc123"
}

Fields

Name Description

deliveryDatetime (String)

The datetime to which this prediction applies in ISO format.

projectedWindPowerPercentage (Decimal)

The predicted proportion of wind power on the grid. Ranges from 0.0 to 1.0.

totalPowerProjection (Decimal)

Projected total power grid-wide in megawatts.

windPowerProjection (Decimal)

Projected total wind power grid-wide in megawatts.

Example

{
  "deliveryDatetime": "abc123",
  "totalPowerProjection": "1.0",
  "windPowerProjection": "1.0",
  "projectedWindPowerPercentage": "1.0"
}

WithdrawDunning

The possible errors that can be raised are:

  • KT-CT-4178: No account found with given account number.
  • KT-CT-11301: Account not in a dunning process for the given path name.
  • KT-CT-11302: No active dunning process found.
  • KT-CT-11303: Multiple active dunning processes found.
  • KT-CT-11306: Withdrawing the dunning process failed.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Fields

Name Description

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

withdrawSuccessful (Boolean)

Whether the dunning process was withdrawn successfully.

Example

{
  "possibleErrors": [PossibleErrorType],
  "withdrawSuccessful": true
}

Fields

Name Description

identifier (String!)

The identifier of the work schedule (also known as the 'slug').

isOpen (Boolean!)

Whether the work schedule is currently open.

isPublicHoliday (Boolean!)

Whether today is a public holiday, according to the work schedule.

name (String!)

Name of the work schedule.

openOrClosedReason (WorkScheduleOpenOrClosedReason!)

The reason the Work Schedule is open or closed.

Example

{
  "identifier": "abc123",
  "name": "abc123",
  "isOpen": true,
  "isPublicHoliday": true,
  "openOrClosedReason": "CLOSED_DUE_TO_PUBLIC_HOLIDAY"
}

Authentication Server

Fields

Name Description

clientId (String)

The client ID of the application.

name (String)

The name of the application.

Example

{
  "name": "abc123",
  "clientId": "abc123"
}

CreateMfaDevice

Create a multi-factor authentication (MFA) device for user.

The possible errors that can be raised are:

  • KT-CT-1128: Unauthorized.
  • KT-CT-1153: Unable to create MFA device.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

deviceEmail (String)

Email address to send the MFA code by default.

devicePhone (String)

Phone number to send the MFA code by default.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

totpSecret (String)

Secret to setup Time-based One-Time Passwords (TOTP) in your authenticator or password manager manually.

Example

{
  "possibleErrors": [PossibleErrorType],
  "deviceEmail": "abc123",
  "devicePhone": "abc123",
  "totpSecret": "abc123"
}

DeleteMfaDevice

Delete a multi-factor authentication (MFA) device for the authenticated user.

The possible errors that can be raised are:

  • KT-CT-1150: MFA device not found.
  • KT-CT-1154: Unable to delete MFA device.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

deviceDeleted (Boolean)

Flag to indicate if the MFA device has been successfully deleted.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "deviceDeleted": true
}

KrakenVersionType

Information about what version of Kraken is being executed by this service.

Fields

Name Description

SHA (String)

The git commit SHA that is being executed.

number (String)

The version number that is being executed.

Example

{
  "number": "abc123",
  "SHA": "abc123"
}

Fields

Name Description

deviceType (String)

The type of MFA device.

isConfirmed (Boolean)

Whether the MFA device is confirmed or not.

Example

{
  "deviceType": "abc123",
  "isConfirmed": true
}

PossibleError

Representation of a graphQL error.

Fields

Name Description

code (String)

description (String)

message (String)

type (String)

Example

{
  "code": "abc123",
  "type": "abc123",
  "message": "abc123",
  "description": "abc123"
}

PossibleErrorType

The GraphQL error type for displaying information about GraphQL errors that might be raised from the API.

Fields

Name Description

code (String)

The error code that might be returned from the query/mutation.

description (String)

The error description that might be returned from the query/mutation.

message (String)

The error message that might be returned from the query/mutation.

type (String)

The error type that might be returned from the query/mutation.

Example

{
  "message": "abc123",
  "code": "abc123",
  "type": "abc123",
  "description": "abc123"
}

ValidateMfaDevice

Validate multi-factor authentication (MFA) devices for user.

The possible errors that can be raised are:

  • KT-CT-1150: MFA device not found.
  • KT-CT-1151: MFA device not found.
  • KT-CT-1152: Invalid MFA token.
  • KT-CT-1155: Enabled backup device is needed.
  • KT-CT-1113: Disabled GraphQL field requested.

Fields

Name Description

deviceIsValid (Boolean)

Flag to indicate if the device has been verified, so it can be used for MFA.

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

Example

{
  "possibleErrors": [PossibleErrorType],
  "deviceIsValid": true
}